Ford Focus Complaints

22,326 consumer complaints on file.

#10037277September 5, 2003
AIR BAGS
FAULTY AIRBAG DEPLOYMENT IN REAR END COLLISION AT 10 MPH. DRIVER AND PASSENGER AIRBAGS DEPLOYED, SHATTERING WINDSHIELD. ALSO, DRIVER SUFFERS 2ND AND 3RD DEGREE BURNS FROM AIRBAG.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10037281September 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
CAR LOST POWER AND STALLED OUT ON HIGHWAY 6 TIMES BEGINNING IN MAY 2003, INCLUDING 1 TIME NEEDING TOW. FUEL FILTER REPLACED. ISLAND FORD OF STATEN ISLAND WILL NOT CHECK CAR WITHOUT FEE AS IT WAS "3 DAYS PAST WARRANTY." SERVICED 3 TIMES BY 2 DIFFERENT INDEPENDENT REPAIR SHOPS WITH ELECTRONIC DIAGNOSTIC CERTIFICATION WITHOUT FINDING PROBLEM. VEHICLE PASSED NYS EMISSIONS RECENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038354September 5, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN PLACING THE KEY IN SIDE THE IGNITION VEHICLE FAILED TO ENGAGE. KEY DIDN'T TURN LEFT OR RIGHT. VEHICLE HAD BEEN IN REPAIR SHOP MULTIPLY TIMES. CAUSE OF FAILURE WAS UNDETERMINED. MANUFACTURER WAS AWARE OF THE INCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038185September 4, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING BRAKES FAILED, CAUSING VEHICLE TO CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10038224September 4, 2003
AIR BAGS:FRONTAL
WHILE DRIVING ABOUT 70MPH ON HIGHWAY AND WITHOUT PRIOR WARNING ANOTHER VEHICLE COLLIDED WITH CONSUMER'S VEHICLE, CAUSING A COLLISION. DRIVER SWUNG AROUND, HITTING THE GUARDRAIL. UPON IMPACT, DRIVER'S SIDE AIR BAG DIDN'T DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10038239September 4, 2003
AIR BAGS:FRONTAL
CONSUMER COMPLAINED ABOUT AIR BAG PROBLEMS. VEHICLE WAS INVOLVED IN A FRONT END COLLISION, AIR BAGS DEPLOYED, AND BURNED SEVERAL DIFFERENT PARTS OF CONSUMER'S FACE AND ARMS. MANUFACTURER WAS NOT CONTACTED AT TIME OF THIS CALL . *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10037251September 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, POWER TRAIN:CLUTCH ASSEMBLY, ELECTRICAL SYSTEM:IGNITION:SWITCH, EXTERIOR LIGHTING:HEADLIGHTS, POWER TRAIN:MANUAL TRANSMISSION, VEHICLE SPEED CONTROL:CRUISE CONTROL, SUSPENSION:FRONT
HAS BEEN TO SHOP FOR 26 DAYS IN THE PAST 4 MONTHS. REPEATED FAILURE OF CLUTCH (MANUAL TRANSMISSION), FAILURE OF BRAKE PADS, RESULTING IN MINOR CRASH. HAVE HAD TO HAD BALL JOINTS REPLACED. CRUISE CONTROL WAS DISCONNECTED FROM ACCERATOR/BRAKE. KEY WOULD NOT GO INTO IGNITION AND RESULTED IN KEY IGNITION SWITCH HAVING TO BE REPLACED. NUMEROUS RECALLS AND TRIPS TO SHOP SINCE BOUGHT BRAND NEW IN AUGUST 2003*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10037257September 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2000 FORD FOCUS BOUGHT NEW HAVE HAD BRAKE PROBLUMS SINCE DAY ONE, FRONT BRAKES WEAR OUT PREMATURLY ONCE AT 24000 MILES NOW AT 48000 MILES AND NOW EVEN THE FRONT ROTORS ARE WORN OUT, IT HAS BEEN THE INBOARD PADS THAT GO BAD. ALSO THE REAR BRAKES SQUEAL VERY BADLY AND HAVE SINCE NEW REAR BRAKES HAVE BEEN REPLACED THREE TIMES WITH NO CURE, MY FORD DEALER HAS TOLD ME ALL CARS DO THIS AND NOTHING CAN BE DONE TO SOLVE THE PROBLEM, I HAVE SINCE ASKED OTHER FOCUS DRIVES ABOUT THIS PROBLEM AND MOST SAY THET DON'T HAVE A BRAKE PROBLEM AND HAVE HEARD NO OTHE CAR OF ANY KIND SQUEELING AS MINE DOES IT'S EMBARESSING TO DRIVE AND EVERY ONE LOOKS AT US WHEN EVER WE APPLY THE BRAKES IT'S VERY BAD, THE CAR IS NOW OUT OF WARRENTY BUT FORD WILL NOT ADMIT TO HAVEING A PROBLEM AND HAS DONE NOTHING TO SOLVE THE PROBLEM, I FEEL THAT IT SHOULD BE TAKEN CARE OF REGUARDLESS BECAUSE THEY DO HAVE A PROBLEM, I FEEL IT IS BAD ROTORS-STICKING CALIPERS ON THE FRONT AND POSSIBLY A BAD PROPORSHING VALVE AS FOR THE REAR, THE VALVE COULD BE ALSO THE PROBLEM ALONG WITH THE SHOES ALSO, SOMETHING NEEDS DONE I AM AFRAID TO DRIVE IT AT TIMES NOT KNOWING WHAT WILL GO WRONG WITH THE BRAKES NEXT OR WHEN, BUT THIS SQUEEL HAS GOT TO STOP!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037258September 4, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
COULD NOT REMOVE KEY FROM IGNITION. KEY WOULD NOT TURN IN THE IGNITION. HAD TO BE TOWED TO DEALERSHIP AND IGNITION SWITH REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037140September 3, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
WENT TO CHURCH ON SUNDAY, CAME OUT TO GO HOME, PUT KEY IN IGNITION, WENT HALF WAY, THOUGHT IT WAS ALARM, DID EVERYTHING TO MOVE THE KEY, NOTHING. HAD IT TOWED TO DEALER. ADVISED BY SERVICE DEPT, THIS PROBLEM IS NOT COVERED UNDER THE EXTRA CARE, AND NOT COVERED UNDER FACTORY WARRANTY OVER 36K MILES. VEHICLE ABOUT 36K MILES. ESTIMATE $500.00. THIS IS THE 2ND TIME VEHICLE IN SHOP. CALLED OUT TO FORD, AND THEY SAID EVERYTHING IS JUST FINE WITH THEIR CARS, AND THAT THEY ARE NOT AWARE OF ANY COMPLAINTS ON THIS ISSUE. FORD DEALERSHIP, SO QUICK TO DEVOUR CUSTOMERS, AND WHEN TROUBLE HAPPENS, CAN'T FIND ANYONE WHO CAN HELP. MY CAR IS NOW SITTING AT THE DEALER, WAITING FOR MY AUTHORIZATION TO PAY $500. TO FIX IT. I AM WITHOUT A CAR. WHAT A NIGHTMARE, I'M JUST GRATEFUL, THIS INCIDENT DID NOT HAPPEN FAR AWAY FROM HOME WITH MY KIDS IN THE CAR. ANY ADVICE ON GETTING RID OF THIS LEMON WITHOUT BEING A NEGATIVE ON MY CREDIT? WOULD SURE APPRECIATE IT. I DON'T KNOW WHO ELSE TO FURTHER THIS COMPLAINT, IT SEEMS LIKE I'M STUCK WITH IT. PLEASE HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037167September 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
PROBLEM WITH THE 2001 FORD FOCUS BRAKES!!! MANY COMPLAINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037022September 2, 2003
SUSPENSION:FRONT, ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE
3 MAJOR COMPLAINTS FOR 2001 FORD FOCUS ZTS 1.) FRONT SUSPENSION NEEDS A RIGHT ARM REPLACEMENT 2.) ENGINE LIGHT TURNED ON AND WAS TURNED OFF WHEN BROUGHT TO FORD DEALER SHOP. 3.) ON A SEPARATE OCCASION, CAR STALLED WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033827August 31, 2003
STEERING, SUSPENSION
PROBLEMS WITH 2002 FORD FOCUS STEERING AND SUSPENSION.*MR *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036900August 30, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2000 FORD FOCUS. DRIVING 65 MPH ON FREEWAY. LOUD BANG. CHECKED UNDER VEHICLE, SAW NOTHING. SEVERAL DAYS LATER I WAS PULLING INTO A DRIVEWAY AND THERE WAS A SLIGHT DIP ENTERING DRIVE WHEN HORRIBLE NOISE AND GRINDING OCCURRED. SOUNDED LIKE WHEEL WAS GOING TO FALL OFF. AFRAID TO DRIVE. TOWED TO DEALERSHIP. RIGHT FRONT SPRING HAD BROKEN. DEALER RECOMMENDED REPLACING BOTH FRONT SPRINGS/STRUTS. THEY MUST KNOW SOMETHING GENERAL PUBLIC DOESN'T. WHEN I ASKED ABOUT RECALLS, THEY SAID FORD HAD HISTORY OF SPRINGS BREAKING AND RECALLS ON WINDSTARS BUT NOT FOCUS. I DON'T BELIEVE IT. HAS TO BE MANUFACTURERS' DEFECT. SHOULD NOT HAVE BROKEN UNDER NORMAL DRIVING CONDITIONS. CAR ONLY 3 YEARS OLD. SITE INDICATES MANY INCIDENTS IN 2003. PROBABLY MANY MORE NOT REPORTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036819August 29, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE PADS AND ROTORS REPLACED AT 27,000 MILES ON MY 2000 FOCUS. THE FORD DEALERSHIP I TAKE MY CAR TO FOR SERVICE SAID THAT REPLACING THE ROTORS ON THIS CAR IS 'NORMAL'. THEY SAID THAT THE ROTORS ARE SOFT AND TEND TO WEAR-OUT FAST AND THAT IS WAS NOT COVERED UNDER THE WARRANTY. THEY SAID THE FORD ESCAPE HAD THIS ISSUE ALSO. I TOOK MY CAR TO LES SCHWAB FOR THE REPAIR BECAUSE THEY PROVIDE A 2 YEAR 36,000 MILE WARRANTY ON THE BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037807August 28, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING AROUND TURNS VEHICLE WOULD STALL OUT. VEHICLE HAS BEEN TO THE DEALER ON SEVEN OCCASIONS AND BUT PROBLEM RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037811August 28, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE POWER WINDOW WOULD STICK IN THE UP OR DOWN POSITION, CAUSING A DISTRACTION TO THE CONSUMER. DEALER HAD BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036773August 28, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL SUPPLY CUTS OUT AND VEHICLE STALLS WHEN MAKING LONG RIGHT HAND SWEEPER TURNS WITH ACCELERATOR DEPRESSED (WOT) WHEN FUEL TANK IS LESS THAN 1/2 FULL. THIS TYPICALLY HAPPENS ON HIGHWAY ON-RAMPS WHEN BRISK ACCELERATION IS REQUIRED TO SAFELY MERGE INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037882August 28, 2003
VISIBILITY:WINDSHIELD
A CRACK APPEARED AT THE TOP MIDDLE OF THE FRONT WINDSHIELD AND WAS MOVING TOWARDS THE BOTTOM OF THE WINDSHIELD . THIS CAUSED A DISTRACTION TO THE DRIVER'S VIEW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037910August 28, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCKED UP AND WON'T START. DEALER STATED THIS PROBLEM WAS COMMON AND CONSUMER SHOULD CONTACT A LOCKSMITH TO REMEDY THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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