Ford Focus Complaints

22,326 consumer complaints on file.

#10038978September 16, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH ON OUR 2000 FORD FOCUS LOCKED UP. THE KEY WOULD NOT TURN IN THE IGNITION AND STRANDED MY WIFE AND CHILDREN. THE IGNITION SWITCH HAD TO BE REPLACED BY THE FORD DEALERSHIP. THE CAR IS 4 MONTHS OUT OF WARRANTY AND ONLY HAS 22,000 MILES. AFTER COMPLAINING TO THE DEALER, THEY REDUCED THE REPAIR PRICE TO ~1/2 OF ESTIMATE AND TOLD ME TO HOLD THE RECEIPT IN CASE THERE IS A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038902September 15, 2003
AIR BAGS
AIRBAGS DEPLOYED AT MINOR FENDER-BENDER, SO MINOR THAT THERE WAS NO DAMAGE TO EITHER CAR, THE ONLY DAMAGE WAS FROM THE AIRBAGS-CAUSED THE WINSHIELD TO BREAK AND A SECOND DEGREE BURN ON DRIVER'S RIGHT ARM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10039959September 15, 2003
AIR BAGS
WHILE TRAVELING AT 10 MPH CONSUMER'S VEHICLE HIT ANOTHER VEHICLE HEAD ON THAT WAS TRAVELING AT 50 MPH. ALL AIRBAGS DEPLOYED; HOWEVER, CONSUMER SUSTAINED SECOND DEGREE BURNS ON HANDS FROM AIRBAG. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10038908September 15, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
I HAVE UPON MORE THAN ONE OCCASION HAD MY 2000 FORD FOCUS ZX3 STALL AND OR DIE ON ME. THIS HAPPENS MOSTLY ON ON-RAMP AND OFF-RAMP SITUATIONS, MANY TIMES THE CAR WILL SHUT DOWN WHILE ENTERING THE HIGHWAY AT 40+ MPH THIS IS A SERIOUS SITUATION, STALLING WITHOUT WARNING WILL ONE DAY GET ME KILLED. JUST AS WELL, I HAD THE CAR AT FORD TO DISCUSS THE SITUATION, THEY SAID NOTHING WAS WRONG AND SENT ME ON MY WAY. I AM STILL HAVING ISSUES WITH THIS STALLING AND STUMBLING, AND WOULD LIKE SOME KIND OF RECALL OR TSB PUT OUT. I THINK FORD SHOULD REPLACE ALL OF OUR FUEL TANKS AND FUEL PUMPS. TO THIS DATE I KNOW OF 5 OTHER FOCUS OWNERS, BOTH SEDAN AND COUPE (ZX3) WHICH I OWN, HAVE HAD THESE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039963September 15, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, WHEELS:LUGS/NUTS/BOLTS/STUDS
FIRST TIME DEALER REPLACED THE SERPENTINE BELT, AND SECOND TIME DEALER REPLACED NUTS AND BOLTS AND SERPENTINE BELTS. BUT SQUEAKING NOISE STILL OCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039965September 15, 2003
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, ELECTRICAL SYSTEM:IGNITION
CONSUMER WENT OUT TO START CAR AND KEY WOULD NOT TURN, IGNITION WAS LOCKED IN PLACE, IT WOULD NOT MOVE. ALSO, STEERING WHEEL WAS LOCKED. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND THEY SAID THEY NEVER HEARD OFF SUCH OCCURRENCES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038920September 15, 2003
FUEL SYSTEM, OTHER
MY CAR SUDDENLY STALL WHEN I AM STOP IN A LIGTH OR WHEN I AM DRIVING, IT HAS BEEN 4 TIMES AT DEALER BUT THEY CAN FIND THE PROBLEM, THIS MORNING I WAS HIT BY A CAR I WAS DRIVING AND MY CAR SUDDENLY STALLED THE CAR BEHIND ME WASN'T ABLE TO STOP AND HIT ME, THANKS GOD NOTHING HAPPENED IT WAS JUST A SMALL SCRATCH, SO WHEN NHTSA IS GOING TO DO SOMETHING ABOUT THIS, ARE YOU WAITING FOR SOME ONE TO DIE IN A CRASH ACCIDENT, PLEASE DO SOMETHING ABOUT IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10039974September 15, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING AT ANY SPEED ON THE HIGHWAY VEHICLE STALLS INTERMITTENTLY, AND BY DOING SO, IT CAUSES STEERING WHEEL TO LOCK. VEHICLE HAD BEEN IN DEALER'S SHOP FOR FUEL PUMP REPLACEMENT. AT THE TIME OF FUEL PUMP REPLACEMENT MECHANIC BROKE THE PLASTIC COUPLING THAT CONNECTED THE FUEL LINE TO THE FUEL TANK. THE BREAKING OF THE COUPLING CAUSED AN EXPLOSION TO OCCUR IN THE FUEL TANK. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10034042September 15, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
WHEN THE VEHICLE WAS IN REVERSE AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE STALLED.*AK THE DEALERSHIP REFUSED TO EVALUATE THE PROBLEM BECAUSE THE VEHICLE STARTED AFTER BEING TOWED. ALL THREE INCIDENTS OCCURRED WHEN THE GAS TANK WAS 1/4 FULL OR LESS. ALL THREE INCIDENTS OCCURRED WHEN THE VEHICLE SAT OVERNIGHT AND WAS STARTED IN THE MORNING. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038888September 14, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WOULD NOT GO INTO IGNITION, CAR TOWED TO DEALER THEY REPLACED AT COST OF 350+ WOULD NOT COVER UNDER EXTENDED WARRANTY. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038822September 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE BRAKE PAD AND ROTOR REPLACEMENTS ON FRONT OF FORD FOCUS SEDAN. BRAKES REPLACED AT 21,000 MILES. I HAVE NEVER HAD TO REPLACE ROTORS ON ANY CAR THIS EARLY. FORD OWNERS OF FOCUS HAVE LISTED THIS PROBLEM HUNDREDS OF TIMES. YET I KNOW OF NO RECALL FOR THIS PROBLEM. SOME HAVE HAD IT IN LESS THAN 10,000 MILES. THIS REALLY NEEDS TO BE LOOKED INTO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038826September 13, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS ON 2000 FORD FOCUS FAIL OFTEN. I HAVE HEARD OF THIS PROBLEM ON MANY OTHER FOCI VIA THE INTERNET; BUT I HAVE PERSONALLY HAD 3 POWER WINDOWS FAIL (WHICH IS A SAFETY CONCERN, AS WINDOWS FALL DOWN VIOLENT WHEN THEY FAIL AND REMAIN DOWN, CANNOT BE ROLLED UP AND WILL NOT STAY UP IF MOVED BY HAND LEAVING VEHICLE EXPOSED TO THEFT AND THE ELEMENTS) IN LESS THAN 3 YEARS... TWO OF WHICH HAVE FAILED OUT OF WARRANTY. (WARRANTY IS UP IN ONE MONTH TIME FRAME; BUT HAVE DRIVEN VEHICLE 45,000 MILES.) CONSUMERS ARE SERIOUSLY GETTING BITTEN BY THE COST OF REPLACING FORD'S FAULTY DESIGNED POWER WINDOW ASSEMBLIES. DATE OF MOST RECENT INCIDENT GIVEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039833September 12, 2003
SUSPENSION:FRONT:CONTROL ARM
VEHICLE'S CONTROL ARM BROKE CAUSING STEERING TO FAIL. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038756September 12, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
ELECTRONIC SYSTEM-IGNITION SWITCH TROUBLE GETTING KEY IN. ONCE KEY WAS IN, IGNITION WOULD NOT TURN. HAD TO BE REPLACED. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038772September 12, 2003
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
2000 FORD FOCUS. BOUGHT AT SANGER FORD OUTLET NEW. PROBLEM: CABLE AND WIRING FRAYED. RESULT: AAA CALLED. DEAD BATTERY. TOWED. INCONVENIENCE. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038778September 12, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
2000 FORD FOCUS. CAR WOULD NOT START 9/11/03. NOTHING WAS LEFT ON TO DRAIN THE BATTERY. AAA CALLED. APPLIED PRESSURE TO BATTERY CABLES. WAS NOT MAKING CONNECTION. WIRES FRAYED TO CABLE. FINALLY STARTED WHEN CABLE WAS TURNED AND TWISTED JUST SO. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039899September 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY, WITHOUT WARNING THE TRANSMISSION LOCKED UP. THIS CAUSED A COLLISION WITH ANOTHER VEHICLE FORCING THE VEHICLE INTO THE GUARD RAIL. NO INJURIES OR FATALITY REPORTED AT THIS TIME. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. *PH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10038792September 12, 2003
POWER TRAIN:MANUAL TRANSMISSION
I BOUGHT A 2003 FORD FOCUS LX ON 7/23/03. IT BROKE DOWN ON 8/18/03 IN SPRINGGOLD, GA. WITH A BROKEN AXLE AND A BROKEN TRANSMISSION. SALE FORD REPLACED THE AXLE AND TRANSMISSION AND WAS PICKED UP ON 8/26/03. IT HAD EXACTLY 725 MILES. ON 9/5/03 IT BROKE DOWN AGAIN WITH THE TRANSMISSION GETTING STUCK IN A FORWARD GEAR. IT HAD EXACTLY 1024 MILES. REMAINS IN THE SHOP TO THIS DAY. 9/12/03. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038793September 12, 2003
POWER TRAIN:MANUAL TRANSMISSION
REPLACED THE AXLE AND TRANSMISSION AND WAS PICKED UP ON 8/26/03. IT HAD EXACTLY 725 MILES. ON 9/5/03 IT BROKE DOWN AGAIN WITH THE TRANSMISSION GETTING STUCK IN A FORWARD GEAR. IT HAD EXACTLY 1024 MILES. REMAINS IN THE SHOP TO THIS DAY. 9/12/03. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039912September 12, 2003
ELECTRICAL SYSTEM:IGNITION
CONSUMER STATES THAT SHE IS HAVING PROBLEMS WITH HER VEHICLE'S IGNITION SWITCH AGAIN. SHE STATES THAT LAST YEAR THIS TIME THE KEY WOULD GO IN THE IGNITION BUT IT WOULD NOT UNLOCK AND TURN. THE MECHANIC REPAIRED IT, SHE HAD ANOTHER SWITCH PUT IN. THIS YEAR THE SAME THING IS HAPPENING. THE KEY WILL GO IN THE IGNITION, BUT IT WILL NOT TURN THE AUTO ON. IT IS LIKE THE SWITCH IS FROZEN IN PLACE. CONSUMER STATES WHEN SHE SPOKE WITH THE MECHANIC ABOUT THE PART THAT IS NOW DEFECTIVE, AND THE YEAR'S WARRANTY IS NOT UP, THE MECHANIC SAYS HE WILL HAVE TO CHARGE HER AGAIN. HE DOES NOT WANT TO HONOR HER WARRANTY ON THE PART WHICH HE PUT ON THE VEHICLE. SHE STATES SHE STILL HAS A COUPLE OF WEEKS LEFT BEFORE THE WARRANTY EXPIRES. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus