Ford Focus Complaints

22,326 consumer complaints on file.

#10033382August 24, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC
I OWN A 2000 FORD FOCUS. CURRENTLY I AM EXPERIENCING SEVERAL PROBLEMS. THE FIRST IS THE AIR CONDITIONING A/C. THE A/C WORKS ON THE #4 SETTING BUT DOESN'T WORK ON #1, #2, OR #3. NO AIR COMES FROM THE AIR VENTS WHEN THE FAN IS SET TO 1, 2, OR 3 WHETHER THE A/C IS ON OR NOT. THE SECOND PROBLEM IS THE BRAKES. I HAVE LESS THAN 46,000 MILES ON THE CAR, AND THE BRAKES FEEL LIKE THEY ARE GOING OUT. I'VE NEVER HAD TO REPLACE THE BRAKES ON A CAR BEFORE 70,000 MILES. THE THIRD PROBLEM IS COMPRISED OF THE GAUGES. WHEN I START MY CAR, ALL THE GAUGES GO IMMEDIATELY TO THE RIGHT. AFTER A FEW MOMENTS THEY RETURN TO THEIR PROPER POSITION, BUT I'M NOT SURE WHAT IS GOING ON. I FEEL THAT IF I PUT THE CAR IN GEAR DURING THIS PERIOD, THAT I WILL LOSE CONTROL OF THE VEHICLE AND IT MAY SURGE FORWARD. THE FOURTH PROBLEM IS THAT I HAVE ALREADY HAD TO REPLACE ALL OF THE TIRES ON THIS VEHICLE. THE FIFTH PROBLEM IS THE TRANSMISSION/ENGINE. MANY TIMES, ESPECIALLY IN THE IDLE POSITION (AT A STOP SIGN, ETC.), I FEEL THAT THE ENGINE IS GOING TO STALL. IT ALMOST FEELS LIKE THE ENGINE IS NOT RUNNING ON ALL CYLINDERS. THE SIXTH PROBLEM, AND PROBABLY NOT THE LAST, IS THAT I'VE ALREADY HAD TO DEAL WITH ALL OF THE RECALLS ON THIS VEHICLE, AND YET THIS CAR IS STILL UNSAFE AND FORD HAS DONE NOTHING TO CORRECT THIS EXCEPT OFFER A 5 YEAR/100,000 MILE WARRANTY TO NEW FORD FOCUS BUYERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033401August 24, 2003
SEATS:FRONT ASSEMBLY:RECLINER
THE FRONT DRIVERS SEATBACK HAS COMPLETELY FAILED: I.E. THE RIGHT SIDE OF THE SEAT BACK HAS COLLAPSED WITH NO WARNING, WHILE DRIVING, WHICH ALMOST CAUSED AN ACCIDENT! AFTER REVIEWING THE NHTSA LISTING OF CUSTOMER COMPLAINTS I REALIZED THIS IS NOT THE FIRST COMPLAINT OF THIS KIND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033408August 24, 2003
SUSPENSION:FRONT:WHEEL BEARING, EQUIPMENT
THE REAR PASSENGER WHEEL BEARING FAILED CAUSING SMOKE AND ALMOST A FIRE. I HAD THE RECALL DONE AT TRI COUNTY FORD IN MAULDRAUGH KY, AND THIS IS THE SECOND TIME IT HAD HAPPENED. I WENT TO LES PINKHAM LINCOLN MERCURY AND BOUGHT NEW WHEEL BEARINGS AND HAD MY PERSONAL MECHANIC REPLACE THE BEARING. HE STATED THAT THE BRAKE DRUM AND WHEEL ARE POSSIBLE WARPED AND MIGHT NEED REPLACEING. I ALSO WANT A REFUND ON THE BEARINGS AND LABOR COST FOR THE MECHANIC TO REPLACEMENT OF BEARINGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033343August 23, 2003
STRUCTURE:BODY:DOOR
SEVERE CREAKING/RUBBING SOUND COMING FROM REAR DOOR ON DRIVER'S SIDE OF VEHICLE. NOISE OCCURS WHILE DRIVING AT ALL SPEEDS. SOUNDS AS THOUGH DOOR IS OUT OF ALIGNMENT OR IMPROPERLY MOUNTED. DEALER HAS ATTEMPTED TO DIAGNOSE AND REPAIR THE PROBLEM ON TWO OCCASSIONS (4 DAYS TOTAL OUT OF SERVICE), AND HAS BEEN UNABLE TO FIX. DEALER MOST RECENTLY STATED THAT SOME CREAKING IS NORMAL DUE TO FLEXING/TWISTING OF FRAME OF VEHICLE WHILE DRIVING. CREAKING/RUBBING, MEANWHILE, IS GETTING WORSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033301August 22, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 OF 4 WINDOW REGULATORS ARE BROKEN IN MY 2000 FORD FOCUS - 2 REAR WINDOWS AND DRIVERS WINDOW NO LONGER GO UP AND DOWN. THE WINDOWS FALL INTO THE DOOR. FIRST FAILURE OCCURED 8/02, SECOND 6/03, THIRD 8/03. WINDOWS ARE CURRENTLY TAPED UP, WHICH IS A SAFETY HAZARD AS THE TAPE OBSCURES MY VISION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034348August 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 30 MPH AND WITH NO WARNING VEHICLE LOST POWER, CAUSING CONSUMER TO PULL OF THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033315August 22, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS TANK LEAKS WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021603August 22, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING UP A HILL THE VEHICLE STALLED. IT WAS LATER DETERMINED THAT FUEL LEAKED FROM THE FUEL TANK. *NLM. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033232August 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY 2000 FORD FOCUS WITH 70080 MILES SUFFERED ENGINE FAILUE WHILE AT HIGHWAY SPEED. THE ENGINE WILL NOT REMAIN RUNNING UNLESS THE ACCELLERATOR PEDAL IS HELD OFF OF IDLE. THE ENGINE WILL NOT CRANK AND STAY AT IDLE WITHOUT OPERATOR INTERVENTION. *AK THE UNIT HAS BEEN REMOVED FROM SERVICE PENDING REPAIR. THERE IS A RUMBLING SOUND FROM THE RIGHT FRONT OF THE VEHICLE AND THE STEERING WHEEL SHAKES (+-0.5" AT 3 HERTZ) WHEN AT 55MPH AND ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033275August 21, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2000 FORD FOCUS STALLS IN TRAFFIC. I'VE HAD MY CAR INTO THE DEALERSHIP'S SERVICE CENTER NUMEROUS TIMES FOR THIS PROBLEM. THEY HAVE NEVER BEEN ABLE TO REPRODUCE THE COMPLAINT. I'VE HAD A FLIGHT DATA RECORDER INSTALLED ON IT TO CAPTURE WHAT IS GOING ON WITH IT. HOWEVER, EVERYTIME THE CAR STALLED, IT GOES COMPLETELY DEAD AND I WAS NOT ABLE TO CAPTURE ANY DATA. THE STALLING SEEMS TO OCCUR ONLY DURING THE HOT SUMMER MONTHS. SINCE I LIVE IN ARIZONA, BEING STRANDED IN 110 DEGREEES IN ITSELF IS A SAFETY FACTOR, NOT TO MENTION TRYING TO SAFELY GET OVER TO THE SIDE OF THE ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034269August 20, 2003
ELECTRICAL SYSTEM:IGNITION
WHEN ATTEMPTING TO RESTART VEHICLE IGNITION LOCKED WITHOUT WARNING. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033194August 20, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CAR IS A 2001 FOCUS WITH 21,000 MILES. UPON BRAKING, STEERING WHEEL SHUDDERS AND VIBRATES. WAS TOLD THAT CAR NEEDED NEW ROTORS AS THESE WERE WARPED. NO RESOLUTION THROUGH FORD MOTOR COMPANY. NO CAR SHOULD REQUIRE BRAKES AND ROTORS AFTER ONLY 21,000 MILES OF DRIVING. CAR ACTUALLY STARTED DOING THIS AT ABOUT 19,000 MILES AND HAS STAEDILY WORSENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033213August 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
2001, FORD, FOCUS STALLED WHILE MERGING INTO TRAFFIC FROM ON RAMP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033215August 20, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT WHEEL ROTORS HAD TO BE REPLACED AT 20,598 MILES. BRAKES WERE SQUEALING FROM THE TIME OF PURCHASE (NEW CAR), BUT WE WERE TOLD THAT THEY WOULD "LOOSEN UP" AND BE OKAY --- THEY NEVER DID STOP SQUEALING..WHEN WE INQUIRED ABOUT ANY RECALL, WE WERE TOLD THERE WERE NO RECALLS FROM THE FACTORY WHERE THE CAR WAS MANUFACTURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034203August 19, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER NOTICED THAT PASSENGER'S SIDE REAR DOOR WAS OPEN. UPON LOCKING DOOR LATCH IT WILL NOT LOCK IN PLACE, CAUSING, CONSUMER TO SECURE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033134August 19, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR JUMPS AT HIGHWAY SPEED. CHECKED WITH FORD DEALERSHIP IN REGARD TO PROBLEM, AND NO ONE CAN GIVE ME AN ANSWER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033154August 19, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL SYSTEM,GASOLINE: DELIVERY PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10034120August 18, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TWO REAR DOORS DO NOT CLOSE ALL THE WAY AND POP OPEN. DEALER ATTEMPTED TO FIX THE PROBLEM BY LUBRICATING THE LATCH, BUT THE PROBLEM HAS RETURNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034132August 18, 2003
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
STEERING WHEEL CONTINUOUSLY LOCKS UP WHILE IN USE. CAUSE OF THE FAILURE IS UNDETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033064August 18, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TO MY FOCUS IN TO SERVICE JAN 2003 FOR SQUEAKING BRAKES, ROTORS WERE WARPED, BRAKE SQUEAKING SAID TO BE "NORMAL". THEY MACHINE STRAIGHTENED THE ROTORS AND SAID FORD ENGINEERING LOOKING INTO SQUEAKS. AUG. 2003 TAKE FOCUS IN FOR LOUD VIBRATING SOUND. BRAKES AND ROTORS COMPLETELY SHOT. $440 TO FIX. 13700 MILES ON CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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