Ford Focus Complaints

22,326 consumer complaints on file.

#10082855July 28, 2004
FUEL SYSTEM, OTHER:STORAGE
I HAVE UNDETERMINED FUEL ODORS/LEAKS AT THE REAR OF MY 2000 FORD FOCUS ZX3.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082871July 28, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING ON THE NYS THRUWAY, FOR NO APPARENT REASON, THERE WAS A LOUD CLUNK FROM THE FRONT OF THE CAR. THERE WERE NO IMMEDIATE ILL EFFECTS BUT WITHIN A FEW DAYS I BEGAN TO NOTICE A SHIMMY. WITHIN A FEW WEEKS MY TIRES WERE SHOWING EXCESSIVE WEAR. MY MECHANIC FOUND THAT A FRONT COIL SPRING BROKE. BOTH FRONT SPRINGS HAD TO BE REPLACED, THE FRONT AND BACK HAD TO BE REALIGNED, AND I HAD TO ROTATE MY WORN TIRES ALL AS A RESULT OF THIS SPRING FAILURE. A FRIEND INFORMED ME THAT THIS MODEL AUTO HAD BEEN RECALLED FOR THIS PROBLEM. UPON INVESTIGATION OF THE RECALL I FOUND THAT THE MODEL YEAR BEFORE HAD BEEN RECALLED BUT NOT MY MODEL YEAR. SAME PROBLEM. NO RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082797July 27, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I WAS DRIVING ON THE EXPRESSWAY AT ABOUT FIVE IN THE AFTERNOON ON MAY 20, 2004 AT THE BEGINNING OF RUSH-HOUR IT WAS SUNNY, AND I WAS DRIVING AT ABOUT 70 MPH. SUDDENLY, I STARTED TO SMELL AND SEE SMOKE ON THE FRONT RIGHT SIDE OF THE CAR. I STARTED TO PULL OVER INTO THE RIGHT LANE. THEN, THE TIRE WENT, AND I BRAKED AS I WAS PULLED OFF INTO THE SHOULDER. UPON EXAMINING THE TIRE, I FOUND THAT IT HAD BEEN SHREDDED. I TRIED TO THEN CHANGE THE TIRE, WHEN I NOTICED THAT THE COIL SPRING BROKE OFF AND PUNCTURED THE TIRE. CONSEQUENTLY, THE CAR HAD TO BE TOWED TO THE DEALERSHIP FOR REPAIRS. I HAD TO PAY FOR THE COIL SPRINGS ON BOTH SIDES TO BE REPLACED ALONG WITH THE NEW TIRE AND THE BALANCING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082640July 26, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE REAR DRIVERSIDE DOOR OF MY CAR WOULD NOT STAY CLOSED. IT POPPED OPEN WHILE I WAS DRIVING. LUCKILY THE BACK SEAT WAS EMPTY. MY SON AND HIS FRIENDS USUALLY TRAVEL BACK THERE ALONG WITH THE FAMILY PET. IT WAS SUNDAY SO SERVICE CENTERS WERE NOT OPEN. WE HAD TO TAKE APART THE ENTIRE DOOR TO GET THE MECHANISM INSIDE THE DOOR TO WORK ENOUGH SO I CAN LOCK THE DOOR. THE OTHER SIDE DOESN'T APPEAR TO LOOK ANY BETTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082643July 26, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FOR NO APPARENT REASON, THE REAR DOORS ON MY 2000 FORD FOCUS SE DO NOT STAY LATCHED. THIS PROBLEM IS INTERMITTENT BUT HAS BEEN HAPPENING WITH GREATER FREQUENCY. ADDITIONALLY, THE RIGHT REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE, UNLESS THE DOOR NEVER LATCHES AT ALL. I HAVE THREE CHILDREN I REANSPORT IN THIS VEHICLE AND I NO LONGER CONSIDER IT SAFE. THIS PROBLEM HAS APPEARED ON SEVERAL OTHER 2000 FOCUS CARS AND I CONSIDER IT TO BE A DEFECT THAT SHOULD BE RECALLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082662July 26, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RIGHT FRONT PASSENGER'S SIDE COIL SPRING FAILED AT BOTTOM OF SPRING UNDERNEATH PLASTIC SLEEVE. SPRING FAILED AT LOW SPEED IN PARKING LOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082674July 26, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
THE KEY WOULD NOT GO INTO THE IGNITION. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND HAVE THE IGNITION REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082705July 26, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT RIGHT COIL SPRING FRACTURED WITH THE LOWER PORTION PIERCING THE FRONT RIGHT TIRE, RESULTING IN NO STEERING WHILE DRIVING ON THE INTERSTATE AT 60 MPH.I CONTACTED FORD AND THEY ACTED LIKE THEY HAVE NEVER HEARD OF THE PROBLEM. SEVERAL HUNDRED DOLLARS LATER THE VEHICLE HAS BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082604July 25, 2004
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I OWN A 2000 FORD FOCUS STATION WAGON. THE HYDRALIC LIFTERS TO THE REAR DOOR (BACK DOOR) HAVE FAILED SO THAT IT REQUIRES TWO PEOPLE TO PLACE ITEMS IN THE WAGON, ONE TO HOLD THE DOOR UP AND THE OTHER TO LOAD. I CONSIDER THIS A SAFETY ITEM AS THE DOOR IS INOPERABLE AS IT IS INTENDED. FORD DOES NOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082619July 25, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS IGNITION WILL NOT ACCEPT KEY. KNOWN MANUFACTURER ISSUE. MANUFACTURER WILL NOT COVER EXPENSE OF REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083714July 23, 2004
ELECTRICAL SYSTEM:IGNITION
PROBLEMS WITH IGNITION BEING JAMMED ON 2002 FORD FOCUS. *MR THE IGNITION LOCK CYLINDER WOULD NOT TURN AND WAS SEIZED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083760July 23, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SPRINGS FAILED ON 2000 FORD FOCUS. *MR THE VEHICLE WAS IN MOTION WHEN THE FRONT SPRINGS FAILED. THE CONSUMER LOST CONTROL OF THE VEHICLE AND ENDED UP IN THE MIDDLE OF A FLAT FIELD. THE CONSUMER HAD TWO FRIENDS THAT EXPERIENCED THE SAME PROBLEM. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083577July 23, 2004
ENGINE AND ENGINE COOLING
RECALL 03 V 482 000 CONCERNING STALLING. VEHICLE STALLED AND HESITATED WHILE IN MOTION. VEHICLE WAS REPAIRED FOR THIS RECALL BY THE DEALER, AND PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082547July 23, 2004
ENGINE AND ENGINE COOLING
2000 FORD FOCUS SE, CAR WAS PULLING. FELT LIKE A JERKING. CAR SEEMED TO IDLE OUT. IF I WAS TO SIT AT A LIGHT FOR MORE THAN 30 SECS IT CUT OFF. MAYBE 2-3 TIMES IN ONE DAY.I THOUGHT IT WAS MY TRANSMISSION AGAIN. BUT MY ENGINE WAS FAILING . THE HEAD GASKET WAS BLOWN. THE MECHANIC SAID IT'S FROM THE CAR OVER HEATING. I DON'T KNOW HOW THAT IS POSSIBLE WHEN I LITERALLY FILL THE COOLANT TO MAX EVERY WEEK TO MAYBE TWO WEEKS. I HAVE BEEN DOING THIS FOR I DON'T KNOW HOW LONG. SEEMS LIKE SINCE I BOUGHT IT. NOW MY CAR IS THE STOP FOR AND WILL BE THERE FOR A WEEK. COST OVER $900! I THINK EVERYONE ON THIS SITE NEEDS TO START A CLASS ACTION SUITE AGAINTS FORD. THIS CAR WAS NOT READY FOR RELEASE AT ALL. THEY ARE PLAYING GAMES WITH OUR LIVES LIKE WE ARE TEST DUMMIES!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082554July 23, 2004
ELECTRICAL SYSTEM:IGNITION
2001 FORD FOCUS - PURCHASED 3/2001, HAS 31000 MILES ON IT. LOCK PIN FELL INTO IGNITION, KEY GOT STUCK IN IGNITION AND WOULD NOT TURN. ESTIMATED TO COST ME MINIMUM $290 - UP TO $500+. THE MECHANIC AT FORD DEALERSHIP SAID THAT 2000 & 2001 FOCUS CARS ARE BEING TOWED IN ALL THE TIME WITH THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083527July 22, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH WAS DEFECTIVE. THE CONSUMER INSERTED THE KEY IN THE IGNITION AND THE IGNITION KEY FAILED TO TURN. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083387July 21, 2004
ELECTRICAL SYSTEM, SEATS
WHEN DRIVING AT AN UNDETERMINED SPEED, THE CONSUMER HEARD A POPPING NOISE COMING FROM THE REAR DRIVER'S SEAT. THE CONSUMER NOTICED THAT, THE INSTRUMENT PANEL LIGHTS WOULD FLICK ON AND OFF. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. PLEASE PROVIDE ANY FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083413July 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE CONSUMER STATED THAT THE FRONT BRAKE PADS ON THE VEHICLE WERE WEARING OUT PREMATURELY. THE CONSUMER STATED THAT THE PADS WERE WEARING DOWN AT LESS THAN 8000 MILES. THE DEALER STATED THAT IT WAS NORMAL WEAR FOR THIS TYPE OF BRAKE PAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083430July 21, 2004
AIR BAGS:FRONTAL, POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE WAS PARKED AND NOT RUNNING. THEN, THE VEHICLE JUMPED OUT OF GEAR WITHOUT WARNING AND COLLIDED INTO A BUILDING. BOTH FRONT AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM COULD NOT BE DUPLICATED. PLEASE FILL IN ADDITIONAL INFORMATION. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10082402July 21, 2004
TIRES:SIDEWALL
THE FIRESTONE FIREHAWK GTA-02 ORIGINAL TIRES THAT CAME WITH MY 2001 FORD FOCUS ZX3 HAVE A DEFECT IN THE SIDEWALL. MULTIPLE LARGE BUBBLES AND SMALL SEPARATIONS IN THE RUBBER OF THE SIDEWALL ARE OBVIOUSLY APPARENT. THIS COULD RESULT IN A VIOLENT TIRE MALFUNCTION ESPECIALLY IF TRAVELING AT INTERSTATE SPEEDS. I CONTACTED A FIRESTONE DEALER AND WAS TOLD BECAUSE THERE IS NO TIRE RECALL AT THIS TIME, I WOULD HAVE TO PAY FULL PRICE FOR NEW TIRES FOR THE SAME TIRE MADE BY FIRESTONE WHICH WILL PROBABLY MALFUNCTION ALSO. THESE TIRES ARE DANGEROUS AND THERE SHOULD BE A RECALL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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