Ford Focus Complaints

22,326 consumer complaints on file.

#10081889July 14, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING 25 MPH FRONT COIL SPRINGS CRACKED IN HALF. AS A RESULT, DRIVER SIDE TIRE WAS PUNCTURED. NO IMPACT REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081905July 14, 2004
ENGINE AND ENGINE COOLING
VEHICLE WAS TAKEN TO THE DEALERSHIP FOR A ROUTINE GENERAL MAINTENANCE, AND MECHANIC DETERMINE THAT ENGINE WAS LEAKING OIL. SERVICE MANAGER INDICATED TO THE CONSUMER THEY WILL FIX THE PROBLEM FOR $100.00. BUT HE HAD TO SIGN AN AGREEMENT IF THE JOB WAS NOT SATISFACTORY DEALERSHIP WAS NOT RESPONSIBLE. THE SETTLEMENT HAD TO BE RESOLVED BY A LOCAL ARBITRATOR. VEHICLE WAS STILL LEAKING OIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080915July 13, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK FAILED. UNABLE TO INSERT KIT ALL THE WAY AND HAD TO HAVE CAR TOWED TO DEALER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080954July 13, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
1) PRIOR TO INCIDENT, CAR HAD BEEN RETURNED TO DEALER WITH CLUNKING NOISE COMPLAINT, SOUNDING LIKE FROM LEFT FRONT. DEALER REFERENCED TSB 03-20-02, REPLACED SWAY BAR END LINKS (TWICE), TIGHTENED LOOSE STRUT MOUNT BODY BOLTS. OWNER STILL HEARD POPPING NOISE. 2) DAY OF FAILURE, DRIVER HAD JUST EXITED CURVE TO LEFT AND DRIVING IN STRAIGHT SECTION. CAR LURCHED TO LEFT, ACROSS CENTERLINE. DRIVER (OVER)CORRECTED, VEERING OFF ROAD TO RIGHT, STRIKING TREE WITH LEFT REAR. DRIVER SIDE FRONT WHEEL ASKEW DUE TO BROKEN LOWER CONTROL ARM AND BROKEN SWAY BAR LINK, WHICH RESULTED IN DISCONNECTED CV SHAFT. DAMAGE PATTERNS INDICATE FAILURE PRECEEDED OFF-ROAD EXCURSION. 3) CAR PROBABLE TOTAL LOSS. *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10080979July 13, 2004
ELECTRICAL SYSTEM:IGNITION
OCTOBER 14 2003, WITHOUT ANY WARNING THE KEY STOPPED TURNING, VEHICLE HAD 64 035 KM OR 4 035 KM OVER WARRANTY -IGNITION CYLINDER ASSEMBLY REPLACED (COST 554.41$ CDN) JUNE 12 2004, AGAIN WITHOUT ANY WARNING THE KEY STOPPED TURNING IN THE SWITCH. VEHICLE MILEAGE APPROXIMATELY. 89 000 KM OR ROUGHLY 5 000KM AFTER PART WARRANTY -IGNITION CYLINDER TO BE REPLACE (ESTIMATED COST 341.51$ CDN) *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081008July 13, 2004
ELECTRICAL SYSTEM:IGNITION
DEFECTIVE IGNITION SWITCHES EVEN SERVICE WRIGHTER SAY THEY SHOULD BE RECALLED MY 2000 FORD FOCUS HAS HAD 4 IGNITION SWITCHES INSTALLED, THE LATEST ON I INSTALLED 5-13-04 AND TODAY IT WAS TOWED 65 MILES FOR A NEW ONG AGAINST A FAULTY DESIGN AND SHOULD BE FIXED. FORD WILL CREDIT ME FOR THE NEW SWITCH I PUT IN CAUSE THEY SAY THE KEY RUINED IT BUT I SAY THE SWITCH RUINED THE KEY. SO THE CHANGE EVERYTHING NOW THAT THE NEXT ONE IS IN FORD WHEN IT BRAKES AND I DON'T THINK ITS FAIR THE CONSUMER GET STUCK.THE CAR HAD THE ORIGINAL ONE, THEN ABOUT A YEAR OR SO AGO I CHANGED IT. THEN I CHANGED IT 2 MONTHS AGO AND NOW TODAY 07-12-04 AGAIN ALL THE SERVICE WRIGHTERS SAY THE SHOULD BE RECALLED TOO. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080821July 12, 2004
STEERING
I HAD TO MAKE A SHARP MANEUVER TO AVOID A CAR CHANGING LANES. MY CAR A 2002 FORD FOCUS ZX5 WENT INTO WILD OSCILLATIONS ACROSS 3 LANES. BACK AND FORTH. IT TOOK 3/4 OF A MILE TO BRING THE CAR UNDER CONTROL. THIS HAS NEVER HAPPENED TO ANY CAT I EVER DROVE BEFORE. IT WAS ONLY LUCK THERE WAS NO ACCIDENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081661July 12, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER WENT OUT TO START THE VEHICLE AND KEY WOULD NOT TURN. THE IGNITION WAS LOCKED IN PLACE, IT WOULD NOT MOVE AT ALL, AND THE STEERING WHEEL WAS LOCKED. VEHICLE WAS TOWED TO THE DEALERSHIP, TECHNICIAN REPLACED THE IGNITION SWITCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081664July 12, 2004
STRUCTURE:BODY:DOOR
THE PASSENGER SIDE REAR DOOR FAILS TO STAY SHUT, EVEN WHEN LOCKED. THE DOOR FLINGS OPEN WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080825July 12, 2004
ELECTRICAL SYSTEM:IGNITION
I WENT OUT TO MY CAR AFTER WORK AND TRIED TO START MY CAR. THE KEY WOULD NOT GO ALL THE WAY INTO THE IGNITION SO I COULD NOT TURN THE KEY. AFTER TRYING A FEW TIMES, I CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO MY DEALERSHIP, GAUDIN FORD IN LAS VEGAS ON A WEDNESDAY NIGHT. THE TOW TRUCK DRIVER SAID THAT HE'S SEEN A LOT OF FOCUSES WITH THE SAME PROBLEM. THEY DID NOT WORK ON IT ON THURSDAY AS THEY HAD OTHER CARS IN FRONT OF IT. FRIDAY THEY FIGURED OUT THAT THE IGNITION CYLINDER WAS BINDING. THEY DID NOT HAVE THE PART IN STOCK, SO IT HAD TO BE ORDERED. FINALLY ON TUESDAY IT WAS DONE. IT WAS UNDER WARRANTY AS I HAD OPTED FOR THE EXTENDED WARRANTY PLAN, BUT I DID HAVE A $100 DEDUCTIBLE. ALSO, I HAD RENTAL COVERAGE, BUT WAS MADE TO PAY FOR THE TAXES ON THE RENTAL CAR, ABOUT $20. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080827July 12, 2004
ELECTRICAL SYSTEM:IGNITION
THE KEY IN MY 2000 FORD FOCUS ZX3 WILL NOT TURN IN THE IGNITION. I HAVE TO TAKE IT TO THE DEALERSHIP TO FIX. I HAVE READ SO MANY ACCOUNTS OF THIS SAME PROBLEM I CANNOT BELIEVE THERE HAS NOT BEEN A RECALL. (THERE HAVE BEEN SO MANY ALREADY.) *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081727July 12, 2004
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT RETRACTOR ON PASSENGER SIDE DID NOT RETRACT ONCE IT WAS PULLED OUT, AND WAS NOT TO BE USED. VEHICLE WAS TAKENN TO THE DEALER, WHO SPRAYED A LUBRICANT, AND THE RETRACTOR WAS NOW WORKSING. HOWEVER, THE CONSUMER WAS CONCERNED THAT IT WILL FAIL AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080859July 12, 2004
AIR BAGS:SIDE/WINDOW
SIDE AIRBAG INFLATED WHILE DRIVING THE CAR. *LA
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10081742July 12, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER PLACED KEY INSIDE OF THE IGNITION SWITCH AND KEY WOULD NOT INSERT PROPERLY INSIDE THE SWITCH, AND VEHICLE FAILED TO START. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC STATED THAT THIS WARRANTY EXPIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080879July 12, 2004
FUEL SYSTEM, GASOLINE
ON 2 OCCASIONS MY CAR HAS FAILED TO START AND CUT OFF. LEADING UP TO THIS THE CAR WAS WORKING FINE AND JUST ALL OF A SUDDEN JUST STOPPED. THE 1ST TIME IT STARTED WITH THE HESITATION AND STUTTERING OF THE ENGINE. WHERE THERE WAS A RECALL ON THE GAS LINE WHICH THE DEALER FIXED. THE 2ND TIME IT JUST KEEP CUTTING OFF EVERYTIME I PUT THE CAR IN DRIVE. I TOOK IT TO THE FORD AND THEY SAID THEY COULD FIND NOTHING WRONG WITH THE CAR BUT I HAVE A FEELING IT IS GOING TO DO IT AGAIN AND I WILL BE STRANDED BY THE ROAD AGAIN. EVERYTIME IT HAPPENS FORD CAN'T FIND ANYTHING WRONG OR AREN'T LOOKING WELL ENOUGH. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080796July 11, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK FAILURE. YET ANOTHER PERSON WITH A BAD IGNION, TUMBLERS FELL INSIDE LOCK COULD'NT GET THE KEY BACK INTO IGNION. WE HAD THE CAR TOWED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080769July 10, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE JUST DIES WITH NO WARNING WHILE ON THE HIGHWAY,AFTER ENGINE DIES I LOSE POWER STEERING, AND WHEEL WILL NOT TURN. I AM ABLE TO RESTART THE CAR WHILE STILL IN MOTION. THIS IS THE THIRD TIME THIS HAS HAPPENED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081594July 9, 2004
ENGINE AND ENGINE COOLING
WHILE AT A STOP SIGN OR DRIVING VEHICLE STALLED. CONSUMER RESTARTED VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080647July 8, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
MY 2001 FORD FOCUS ENGINE LIGHT CAME ON A WEEK OR SO AGO, SO I TOOK IT TO AUTOZONE AND HAD THEM CHECK OUT MY COMPUTER, AND SEE WHY THE LIGHT CAME ON. THE CULPRIT WAS MY EGR VALVE. IT SAID THAT THE WAS LOW OR NO FLOW TO THE VALVE SO I CLEANED THE EGR VALVE PORTS AND REPLACED THE VALVE WITH A NEW ORIGINAL FORD EGR VALVE. THE LIGHT STAYED ON AND IT IS STILL ACTING UP. IT IS HESITATED WITH ACCELERATION, IT IS STALLING AND CUTTING OFF ON MY AT LOW SPEEDS, AND MY GAS MILEAGE HAS DROPPED BIG TIME! ALSO, MY LEFT-REAR TIRE HAD WARPED DRASTICALLY EVEN DESPITE ROTATING MY TIRE OFTEN, IT ALL WAYS SEEMS TO KEEP ON WARPING MY BACK LEFT TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080569July 8, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE DRIVEN MY CAR FOR 3 YEARS AND ABOUT 45,000 MILES. I ATTEMPTED TO START THE CAR AFTER HAVING NO ISSUES, AND THE KEY WOULD NOT TURN IN THE IGNITION. AFTER REVIEWING PROBLEMS I HAVE FOUND THIS TO BE A COMMON PROBLEM WITH THE FOCUS. *AK CURRENTLY THE CAR IS NOT CORRECTED. I HAVE TO REPLACE THE IGNITION CYLINDER WHICH WILL COST ME BETWEEN 285 AND 350 DOLLARS. THIS PART IS NOT ABLE TO BE REPLACED BY A UNSED PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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