Ford Focus Complaints

22,326 consumer complaints on file.

#10082268July 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE WAS MAKING LOUD GRINDING SOUNDS WHEN BRAKE WAS ENGAGED, SO I TOOK IT TO DEALER TO HAVE IT CHECKED AND WAS TOLD THAT BRAKE PADS AND ROTORS WERE WORN AND WOULD HAVE TO BE REPLACED. PARTS WERE NOT REPLACED BECAUSE, ACCORDING TO FORD, THIS IS NORMAL WEAR. AT 32,500 MILES, ROTOR DAMAGE IS NOT NORMAL WEAR, ESPECIALLY WHEN GRINDING SOUND BEGINS ONCE FAILURE HAS OCCURRED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083309July 20, 2004
AIR BAGS:FRONTAL
DURING A 5 MPH REAR END COLLISION, THE DRIVER'S SIDE AIR BAG DEPLOYED. THE PARTICLES INSIDE THE AIR BAG CAUSED 3RD DEGREE BURNS TO THE CONSUMER UPPER BODY. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10081324July 19, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2001 FORD FOCUS FRONT BRAKES AND ROTORS SEVERELY WORN AFTER 25,000 MILES. ROTOR AND BRAKE PADS HAD TO BE REPLACED ON BOTH FRONT TIRES BY FORD DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081327July 19, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
AT 6 MONTHS, THE IGNITION SWITCH (AND ALL DOOR LOCKS, TAILGATE LOCK) WAS REPLACED DUE TO THE INABILITY TO REMOVE THE KEY FROM THE IGNITION. 10/29/03 - IGNTION SWITCH REPLACED DUE TO BROKEN TUMBLER ASSY - COST ALMOST $300 07/16/04 - UNABLE TO TURN KEY IN IGNITION - AGAIN - SAME AS PROBLEM ON 10/29/03. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081333July 19, 2004
AIR BAGS
TIME/PLACE: 11PM, FRIDAY JUL 16 2004, 25 MILES BEFORE MIDWAY SERVICE EXIT PA TURNPIKE EVENTS LEADING TO FAILURE: NONE FAILURE AND CONSEQUENCES: WITH NO PROVOCATION, DRIVERS SIDE AIRBAG INFLATED. SEAT WAS TORN APART, PILLAR NEAR SEAT BELT WAS CRACKED, DRIVER WAS VIOLENTLY JOLTED FORCING CAR TO SWERVE SLIGHTLY. LUCKILY NO ACCIDENT, BUT DRIVER SPRAINED NECK. DEALERSHIP HAS AGREED TO REPLACE AIRBAG AND RESULTING DAMAGE B/C STILL UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10082191July 19, 2004
ELECTRICAL SYSTEM:IGNITION
WHEN THE KEY IS PLACED IN THE IGNITION, THE KEY WILL NOT TURN AND START THE VEHICLE. THE DEALER EXAMINED THE VEHICLE AND REPLACED THE IGNITION SWITCH. THIS VEHICLE HAS HAD THE IGNITION SWITCH REPLACED THREE TIMES SINCE OWNERSHIP. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082202July 19, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH LOCKS IN THE REAR DOORS IN MY FORD FOCUS HAVE FAILED. MY DOORS ARE NOW HELD CLOSED WITH BUNGEE CORDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082207July 19, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
AT FIRST COULD NOT GET KEY INTO IGNITION, THEN AFTER WIGGLING IT IN, IGNITION WILL NOT TURN WITH KEY IN IT. THIS IS ON A 2000 FORD FOCUS. HAD TO HAVE VEHICLE TOWED. I UNDERSTAND NOW THAT THIS IS A COMMON PROBLEM WITH FOCUS NOW BY HEARING FROM THE TOW TRUCK DRIVER AND OTHERS WITH FOCUS'. THIS SHOULD DEFINITELY BE A RECALL ISSUE AS SO MANY OTHERS HAVE HAD THIS HAPPEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083236July 19, 2004
ELECTRICAL SYSTEM:IGNITION
THE IGNITION MALFUNCTIONED. AS A RESULT, THE KEY GOT STUCK WHICH ENABLED THE CONSUMER TO START THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082222July 19, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
1. REALLY HARD TO TURN KEY AND SOMETIMES HARD TO PUT KEY INSIDE THE IGNITION. 2. FAILURE OF THE IGNITION SWITCH LETS YOU SIT WHEREVER YOU ARE 3. REPLACE OF IGNITION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081285July 18, 2004
LATCHES/LOCKS/LINKAGES
I'M WRITING TO YOU ABOUT (PART # XS4Z*11582*AA CYL ASSY STRG COL IGNITION LOCK) I'VE HAD IT REPLACED 2 TIMES AND IT'S AT FORD AS I WRITE THIS FOR THE THIRD TIME. TWO TIMES IT WAS COVERED UNDER MY FORD ESP (EXTENTED WARRANTY) AT A $200 DEDUCTABLE.I CAN'T FIND PAPER WORK ON FIRST TIME BUT SECOND TIME WAS (DEC. 9, 2003) 74960 MILES ON CAR. THIS TIME IT HASN'T BEEN 12 MONTHS OR 1200 MILES (CURRENT DATE AND OFFICALLY AT FORD SERVICE CENTER JULY 17, 2004 (83500 OR SO MILES) I DON'T THINK I'LL BE CHARGED THIS TIME BECAUSE IT'S WITHIN THE WARRANTY TIME BUT I WON'T BE SURE TILL MONDAY. I KNOW SEVERAL PEOPLE THAT HAVE HAD THE SAME PROBLEM. MY NEIGHBOR JUST WENT THROUGH THIS A WEEK AGO AND MESSAGE BOARDS ONLINE ARE TEAMING WITH HUNDREDS IF NOT THOUSANDS WITH THIS SAME PROBLEM. THIS IS DEFINITLY A PART PROBLEM THAT FORD REFUSES TO OWN UP TO. FORD DOES NOT GIVE OLD PARTS BACK. A SOON AS I FIND PAPER WORK I WILL UPDATE FIRST INCIDENT UNLESS IT COULD BE GOTTEN FROM FORD. I SHOULD BE IN THERE COMPUTER DATA BASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081231July 16, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I WAS DRIVING IN MY 2001 FORD FOCUS WHEN I HEARD A HUGE BANG AND MY FRONT END OF MY VEHICLE BEGAN TO MAKE A STRANGE NOISE. THE TIRE WAS RUBBING UP AGAINST THE TOP OF THE WHEEL WELL. THE VEHICLE WAS BROUGHT TO A DEALERSHIP AND I WAS TOLD THAT THE FRONT SPRING COIL HAD SNAPPED IN HALF AND IT NEEDED TO BE REPLACED. THE TWO FRONT SPRING COILS WERE REPLACED IN THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081172July 16, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I OWN A 2000 FORD FOCUS THAT HAS RECENTLY DEVELOPED A PROBLEM WITH THE IGNITION. WHEN THE KEY IS INSERTED IN THE IGNITION, THE IGNITION SWITCH WILL NOT TURN TO START THE CAR OR TO THE AUXILLARY POWER POSITION. THE PROBLEM HAS NOT STRANDED ME OR MY WIFE, BUT IT HAS BEEN A CONCERN. THE PROBLEM HAS BEEN IRREGULAR AS TO WHEN IT OCCURS AND USUALLY CORRECTS ITSELF WITH PATIENCE AND SEVERAL ATTEMPETS. I AM SUBMITTING THIS PROBLEM BECAUSE OUR NEIGHBOR HAS THE SAME CAR AND WAS STRANDED. SHE HAD TO HAVE HER CAR TOWED TO THE DEALERSHIP AND $600 DOLLARS OF WORK DONE TO SOLVE THE PROBLEM. THE MECHANICA AT THE FORD DEALERSHIP TOLD HER THAT HE HAS SEEN A LOT OF THESE PROBLEMS AND THAT HE EXPECTS FORD TO ISSUE A RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082139July 16, 2004
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, SUSPENSION:FRONT
WHILE HAVING THE BRAKE PADS CHANGED SERVICE MAN NOTICED THAT THE LEFT FRONT STEERING KNUCKLES WORE OUT, AND NEEDED TO BE REPLACED. THIS RESULTED IN LOSS OF STEERING WHILE DRIVING. ALSO, FRONT END PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081187July 16, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
CAR STALLED WHILE DRIVING - WOULD NOT RE-START - BETWEEN 1/2 TO 2/3 FULL TANK - INDEPENDENT GARAGE DIAGNOSED FAULTY FUEL PUMP, SAID FUEL PUMP RELAY WAS "SMOKING" AND RED-HOT - LUCKILY HAPPENED IN TOWN, WAS SCHEDULED TO DRIVE INTO CHICAGO ON 90/94 WITH FAMILY MEMBERS INCLUDING A CHILD JUST 2 DAYS FROM NOW! - HAVE READ HISTORY ON THIS PROBLEM, CAN'T BELIEVE NHTSA ALLOWED FORD TO WAIT FOR FAILURES - APPARENTLY FORD'S "FIX" ON THIS PROBLEM IS NOT CORRECT, AS THIS IS A 2002 MODEL CAR - CAR TOWED TO DEALER FOR REPAIRS, AWAITING OUTCOME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082089July 15, 2004
STEERING
OWNER SAYS THERE IS TO MUCH PLAY IN THE STEERING WHEEL. DRIVER MUST TURN THE WHEEL SEVERAL INCHES BEFORE THE STEERING WHEEL WILL TURN THE TIRES IN THE DIRECTION. PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082095July 15, 2004
ENGINE AND ENGINE COOLING, SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING AT 60 MPH THE CONSUMER HEARD A LOUD GRINDING SOUND COMING FROM BENEATH THE VEHICLE. THE DEALER EXAMINED THE VEHICLE AND REPLACED THE WHEEL BRACKET AND BEARING ON THE RIGHT FRONT SIDE OF THE VEHICLE. NOW THE PROBLEM IS OCCURRING AGAIN ON THE EXACT SAME SIDE OF THE VEHICLE. ALSO WHEN THE VEHICLE IS AT A STOP SIGN THE ENGINE WILL REV UP SEVERELY, EVEN WHEN THE CONSUMER'S FOOT IS ON THE BRAKES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081149July 15, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER JAMMED AND CAR CANNOT BE STARTED. CYLINDER MUST BE REPLACED AND TUMBLERS REMOVED TO PREVENT REPEAT OF SITUATION IN THE FUTURE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082065July 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE'S ENGINE BEGAN TO RACE WHILE DRIVING AND THEN VEHICLE LOST POWER.*MR THE CONSUMER STATED SHE EXPERIENCED THE PROBLEM AGAIN, BUT THIS TIME SHE TOOK THE VEHICLE TO THE DEALER AND IT WAS DETERMINED THAT THE TRANSMISSION WAS BEYOND REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081888July 14, 2004
FUEL SYSTEM, GASOLINE
THE CONSEQUENCES DESCRIBED IN THE STALLING RECALL 03V482000 OCCURRED ON NUMEROUS OCCASIONS, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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