Ford Focus Complaints

22,326 consumer complaints on file.

#10093271September 28, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
INGITION SWITCH STUCK AND WILL NOT TURN AT ALL TO TURN ON THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090237September 28, 2004
STEERING:COLUMN
VEHICLE WAS NOT NOT PERFORMING ADEQUATELY. THE CHECK ENGINE LIGHT CAME ON. STEERING COLUMN WAS DEFECTIVE, VEHICLE CHANGED LANES ON ITS ON. THE DEALER STATED NO DEFECTS WERE FOUND.*AK THE CONSUMER STATED THAT THE VEHICLE WAS NOT GUARANTEED TO START. SOMETIMES THE CONSUMER HAS TO TURN THE KEY 10 TIMES. THE VEHICLE ACCELERATION IS SLOW THEN FAST THEN MUTED. THE VEHICLE DOES NOT BRAKE RIGHT AND LOOSES POWER. THE VEHICLES STEERING IS VAQUE. THE CONSUMER STATED THAT THE VEHICLE CHANGES LANES WITHOUT THE CONSUMER STEERING THE VEHICLE IN THAT DIRECTION. THE CONSUMER STATED THAT THE MALFUNCTION LIGHT CAME ON TWICE AND THE DEALER STATES NOTHING IS WRONG. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089774September 28, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
AFTER HAVING A DIFFICULT TIME OF TURNING THE IGNITION SWITCH ON CONSUMER COULD NOT SHIFT THE VEHICLE INTO PARK. EVERY ATTEMPT WOULD CAUSE A GRINDING NOSE. CONSUMER DROVE THE VEHICLE TO THE DEALER, WHO REPLACED THE ENTIRE IGNITION CYLINDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093166September 27, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
2002 FORD FOCUS WITH 23,600 MILES REQUIRED ALL NEW PADS AND ROTORS-- DEALERSHIP HAS SAID THAT THIS IS NORMAL...FOR THE FOCUS... AND SUCH WORK IS NOT COVERED BY WARRANTY. TOOK THE CAR TO MIDAS AND HAD FRONT BRAKES AND ROTORS REPLACED (ROTORS COULDN'T EVEN BE TURNED!), MECHANIC AT MIDAS STATED THAT REPLACING PADS AND ROTORS ON A VEHICLE BEFORE THE WARRANTY HAS EVEN EXPIRED IS NOT NORMAL, TYPICAL, OR TO BE EXPECTED. BEFORE REPLACING THE BRAKES, THERE WAS CHRONICALLY A LARGE AMOUNT OF BRAKE DUST ON THE FRONT WHEELS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093184September 27, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I PURCHASED A 2003 FOCUS FROM A DEALER WHO HAD USED IT FOR A DEMONSTRATION VEHICLE. THE CAR WAS OBTAINED ON OR ABOUT MARCH OF 2004 WITH ABOUT 5,600 MILES. AT THE TIME THE BRAKES SEEMED FINE. TWO WEEKS AGO I HEARD A NOISE AT 16,800 MILES. WHEN I PULLED THE WHEELS TO INSPECT THE BRAKES, I FOUND THE INNER DISC PADS DOWN TO METAL AND THE OUTER PADS WITH ABOUT 1/8 - 1/4" REMAINING. THE ROTORS ARE SCORED ON BOTH SIDES. HOW IS THIS POSSIBLE? I HAD THE SAME PROBLEMS WITH MY TAURUS. ANYONE ELSE HAVING THESE KIND OF PROBLEMS? I AM STARTING TO THINK THAT THERE IS A DEFINITE PROBLEM WITH FORD'S FRONT DISC BRAKES, OR THAT THE READ DRUMS ARE HOPELESSLY UNDER POWERED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079589September 27, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IT WAS HARD FOR THE CONSUMER TO GET THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH . DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK LOCK/IGNITION CORE FAILED TO RESPONT TO KEY AND THE CONSUMER WAS STRANDED AT NIGHT. THE KEY WOULD NOT TURN IN THE IGNITION EVENTUALLY THE KEY WOULD NOT EVEN GO IN THE IGNITION. THE CONSUMER COULD NOT START THE VEHICLE NOR TURN ON THE POWER TO ROLL UP THE POWER WINDOWS. THE CONSUMER STATED THAT ONLINE RESOURCES HAVE SHOWN THIS TO BE COMMON TO FORD FOCUS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094248September 24, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER WAS NOT ABLE TO LOCK OR UNLOCK BOTH REAR DOORS FROM THE INSIDE NOR OUTSIDE OF THE VEHICLE. CONSUMER HAD TO HOLD THE DOOR WITH TWO LOOSE CORDS. DEALERSHIPS INDICATED TO THE CONSUMER THE LATCH MECHANISM BROKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093141September 24, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FORD FOCUS 2003 ROTORS WEAR OUT INCREDIBLY FAST.. TOOK MY CAR IN FOR A 30,000 INSPECTION AND HAD TO HAVE NEW ROTORS AND BREAKS I WAS TOLD THAT MANY FOCUS'S ARE COMING IN AT 30,000 THAT NEED NEW ROTORS. WHY??? UNLESS THEY ARE DEFECTIVE IN THE FIRST PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094296September 24, 2004
ENGINE AND ENGINE COOLING
CONSUMER COMPLAINED ABOUT AN ONGOING HESITATION PROBLEM. VEHICLE HAD BEEN TO DEALER ON SEVERAL OCCASIONS, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093027September 22, 2004
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS SE, KEY WILL NOT GO INTO IGNITION. CAN NOT START CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091384September 21, 2004
POWER TRAIN:CLUTCH ASSEMBLY
INTERMITENT CLUTCH NOISE & SLIP. CLUTCH STARTED SLIPPING SEVERLY ON OUT OF TOWN TRIP IN BUSY TRAFFIC LOST POWER ALMOST GOT REAR ENDED, HAD TO TOW MY OWN CAR BACK JUST WENT OUT OF WARANTY. WENT ON INTERNET TO FIND PRICES ON PARTS FOUND FORD HAS REDESIGNED CLUTCH COMPONENTS TWICE. FORD ALSO ISSUED TSB FOR CLUTCH THEY FOUND PARTS ARE NOT PROPERLY INSTALLED AND NOT PROPERLY TIGHTENED AT TIME OF MANUFACTURE CAUSING NOISE & WEAR. DEALER ADVISE ME TO TAKE VEHICLE IN FOR DIAGNOSIS & REPLACEMENT OF PARTS THAT ARE BAD WITH UNREVISED PARTS THAT I WOULD PAY FOR. FORD CUSTOMER RELATIONS SUPPORTS DEALERS DECISION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092910September 21, 2004
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD NOISE LIKE AIR PLANE. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC DETERMINED WHEEL BEARING NEEDED TO BE REPLACED. CONSUMER INDICATED SHE WAS STILL WAITING FOR DEALERSHIP TO REPLACE THE WHEEL BEARING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092940September 21, 2004
SUSPENSION:FRONT:WHEEL BEARING
VEHICLE MAKES A LOUD NOISE WHEN DRIVING. THE LEFT DRIVER SIDE TIRE IS WORE OUT. CONSUMER FOUND A RECALL ON LUGS AN BOLTS. DEALER STATED WHEEL BEARINGS WORE OUTPREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092942September 21, 2004
VEHICLE SPEED CONTROL
VEHICLE STALLED WHILE DRIVING OR WOULD NOT START. DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM PERTAINED TO THE IDLE CONTROL VALVE, BUT THE PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094013September 21, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER STATED DRIVER'S SIDE SEAT BELT LOCKED. AS A RESULT, CONSUMER WAS UNABLE TO FASTEN SEAT BELT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089306September 21, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 90 MPH. THE CONSUMER ATTEMPTED TO APPLY THE BRAKES TO SLOW THE VEHICLE DOWN. CONSEQUENTLY, THE CONSUMER REAR ENDED ANOTHER VEHICLE. THE POLICE INDICATED TO THE CONSUMER NOT TO DRIVE THE VEHICLE AND WAS TOWED. PLEASE PROVIDE FURTHER INFORMATION. *JB AT THE TIME OF IMPACT THE ENGINE STALLED, THE POWER STEERING AND POWER BRAKES WENT OUT. THE CONSUMER WOULD LIKE FORD TO PAY FOR THE EXPENSES. *TC *JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10083252September 21, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, VEHICLE SPEED CONTROL:CABLES
WHILE DRIVING 45 MPH CONSUMER APPLIED THE ACCELERATOR PEDAL, BUT IT FAILED TO ACCELERATE. THIS CAUSED THE VEHICLE TO DECREASE IN SPEED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER INSPECTED THE VEHICLE ,AND NOTICED THAT THE ACCELERATOR CABLE BROKE. VEHICLE WAS TOWED TO A BODY SHOP FOR INSPECTION, BUT CAUSE OF THE FAILURE WAS NOT DETERMINED.*AK THE CONSUMER STATED THAT THE ACCELERATOR CABLE SNAPPED IN ONE PLACE AND WAS VERY WEAK IN ANOTHER PLACE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091369September 20, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
2000 FORD FOCUS IGNITION CYLINDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091378September 20, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
IGNITION KEY WILL NOT TURN, SUBSEQUENTLY I WAS STRANDED AS I COULD NOT START THE CAR. I JUST BOUGHT THIS CAR 3 WEEKS AGO, WISH SOMEONE HAD TOLD ME THAT THIS WAS AN ISSUE FOR THESE VEHICLES. CAR WAS BOUGHT FOR OUR DAUGHTER TO USE FOR SCHOOL, WE BOUGHT THIS VEHICLE FOR RELIABILITY NOW HAVE TO WORRY ABOUT HER GETTING STRANDED SOMEWHERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092721September 20, 2004
STRUCTURE:BODY:DOOR
THE REAR DOORS ARE INTERMITTENTLY INOPERABLE. THEY SOMETIMES JAM AND WILL NOT OPEN, AND THEN THERE ARE TIMES THE WON'T SHUT. HOWEVER, THERE HAVE BEEN TIMES WHILE DRIVING THAT DOOR WILL JUST OPEN ON IT OWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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