Ford Focus Complaints

22,326 consumer complaints on file.

#10091314September 20, 2004
FUEL SYSTEM, GASOLINE
AFTER HAVING MY VEHICLE FOR A FEW WEEKS WHENEVER I WOULD GO TO THE GAS STATION TO FILL IT WOULD REFUSE TO START BACK UP. AT FIRST IT WOULD TAKE ONE OR TOW TRIES THEN IT WAS TAKING UP TO 5 MINUTES. WHEN I TOOK IT IN FOR SERVICE I WAS TOLD THE CAR WOULD NOT CODE AND THEY COULD NOT DUPLICATE THE PROBLEM, THEREFORE THERE WAS NOTHING THEY COULD DO, BUT TO HAVE IT TOWED BACK IN IF IT DID IT AGAIN. IT WAS FINE FOR A COUPLE OF MONTHS AND NOW IT IS DOING IT AGAIN. THIS WEEKEND I WAS STRANDED FOR 30-40 MINUTES BEFORE MY CAR WOULD START AGAIN AND I COULDN'T HAVE IT TOWED BECAUSE I WAS IN THE MIDDLE OF NOWHERE. I CALLED DEALERSHIP TO INFORM THEM THAT IT WAS HAPPENING AGAIN AND I WAS TOLD THAT IF THEY CAN'T DUPLICATE THE PROBLEM THAT THERE IS NOTHING THAT THEY CAN DO! SPOKE TO A DEALERSHIP IN ORLANDO AND WAS TOLD THAT IT IS PROBABLY THE FUEL SENSOR. LOCAL DEALERSHIP REFUSES TO ACCEPT THIS AS THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092769September 20, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE DRIVING AND UPON STOPPING THE VEHICLE CONSUMER WAS UNABLE TO GET THE KEY OUT OF THE IGNITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091327September 20, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KEY WILL NOT TURN THE IGNITION SWITCH! THIS HAS HAPPEN SEVERAL TIMES OVER THE COURSE OF A FEW YEARS, USUALLY FIXING ITSELF. THIS LAST TIME, NOTHING WILL FIX IT. I AM CHECKING COSTS NOW TO REPLACE THE WHOLE MECHANISM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091292September 19, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
STEERING WHEEL LOCKS UP AND KEY WON'T TURN IN IGNITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091242September 18, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
1. SEVERAL TIMES WITHIN THE PAST 3 OR 4 DAYS, THE KEY IN THE IGNITION WOULD NOT TURN. AFTER TAKING THE KEY OUT AND TRY AGAIN A COUPLE TIME, IT WOULD TURN. HOWEVER, TODAY AS I PUT MY KEY IN, IT DID NOT TURN; TRIED FIXING IT AND TURNING IT FOR SEVERAL HOURS. NO LUCK. MUST CALL MECHANIC OR LOCKSMITH. CAR NOT FUNCTIONAL AT THIS POINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092586September 17, 2004
SERVICE BRAKES, HYDRAULIC, WHEELS, ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE DRIVING AND UPON STEPPING ON THE BRAKES FRONT WHEELS MOVED BACK THREE TO FOUR INCHES. THE BUSHINGS WERE TOO SMALL. UPON TURNING THE STEERING WHEEL LEFT ONE COULD SEE THE FRONT WHEELS MOVING BACK. CONSUMER STATED VEHICLE HAD BEEN TO THE DEALER FIFTEEN TIMES. DEALER PUT REPLACEMENT PARTS FIVE TIMES. TIRES HAD TO BE CHANGED BETWEEN TEN TO THIRTEEN THOUSAND MILES, AND TIRES WERE UNDER WARRANTY FOR 30000 MILES. ALSO, IGNITION SWITCH HAD BEEN CHANGED TWICE, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091189September 17, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2000 FORD FOCUS, RIGHT FRONT COIL SPRING BROKE. CAR ONLY HAD 44,849 MILES ON IT WHEN THIS OCCURRED. THE COIL LOOKED "VERY" OLD AND WORN FOR THAT NEW OF A VEHICLE. HAS THIS BEEN A PROBLEM FOUND ON THESE VEHICLES. IF THIS WOULD HAVE HAPPENED ON A HIGHWAY VS A PARKING LOT, THERE WOULD PROBABLY BEEN A HORRIFIC ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081593September 17, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER WAS UNABLE TO TURN THE KEY IN THE IGNITION SWITCH. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091093September 16, 2004
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2001 FORD FOCUS LX SEDAN. THE IGNITION LOCK MYSTERIOUSLY LOCKS UP ABOUT ONCE A YEAR AND THE CAR HAS TO BE TAKEN TO THE DEALER TO BE FIXED. THIS WILL BE THE FOURTH TIME THE IGNITION HAS LOCKED UP. CAN YOU SAY "LEMON LAW"? I HAVE READ LITERALLY HUNDREDS AND HUNDREDS OF POSTS ON THE INTERNET ABOUT THIS PROBLEM. MY FORD ROADSIDE WOULD NOT COVER THE TOW AND I HAD TO USE MY INSURANCE ROADSIDE ASSISTANCE TO TOW IT THIS TIME. ANYHOW, THE TOW TRUCK DRIVER SHOWS UP AT MY HOUSE AND STATES THAT "HE HAS TOWED AT LEAST 50 OF THESE CARS," AND EVERY ONE OF THEM WAS FOR THE SAME EXACT PROBLEM. HE STATED THAT HE NEVER TOWED ONE FOR ANY OTHER PROBLEMS. WHY IS THIS NOT A RECALL YET??? THE DESIGN IS PISS POOR AND SOMETHING NEEDS TO BE DONE ABOUT IT! PLEASE HELP US. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091104September 16, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE. KEY WOULD NOT TURN IN THE IGNITION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091111September 16, 2004
AIR BAGS:SIDE/WINDOW
DRIVERS SIDE SEAT AIR BAG DEPLOYED - THERE WAS NO ACCIDENT TO CAUSE THIS TO HAPPEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091126September 16, 2004
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
PURCHASED NEW SEPT 2000 @ 13 MILES FEB 2003 IGNITION SWITCH FROZE, @ 25,375 MILES REPLACED UNDER 36/36K WARRANTY. SEPT 2004 IGNITION SWITCH FROZE @ 45,150 MILES REPLACED BY FORD AND PAID BY OWNER FOR $354.00. IN EACH CASE I WAS STRANDED AND HAD TO PAY FOR TOWING AND A RENTAL CAR. FORD KEEPS REPLACING THE SWITCH WITH A FAULTY SWITCH. THIS SHOULD BE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091147September 16, 2004
ELECTRICAL SYSTEM:IGNITION
I PURCHASED A 2002 FORD FOCUS FROM DON HINDS FORD IN FISHERS, IN ON 9/28/02. THE PROBLEM I AM REPORTING IS THAT THE KEY WILL NOT TURN OVER SO THAT THE ENGINE CAN BE STARTED. THE KEY ROUTINELY BALKS AND JAMS. IT FAILED TO TURN OVER 1 WEEK AFTER THE PURCHASE. THE FORD 800 ASSISTANCE # RECOMMENDED PULLING THE STEERING WHEEL BACK & FORTH WHILE SIMULTANEOUSLY TRYING TO TURN THE KEY OVER. THAT WORKED, THEY DID NOT OFFER TO FIX THE PROBLEM. I GOT THE SELLING DEALERSHIP TO REPLACE THE IGNITION CYLINDER TUMBLER AT 19,000 MI UNDER WARRANTY. BALKING/JAMMING CONTINUED, AT 38,000 THE KEY WOULD NOT TURN OVER AT ALL. AFTER TOWING IT TO A PRIVATE AUTO REPAIR SHOP, THEY REPLACED THE TUMBLER AGAIN. 1 MONTH LATER IT NEARLY DIDN'T START AGAIN. FORD IN GREENSBURG, IN REPLACED THE TUMBLER AGAIN UNDER A "GOOD WILL" POLICY. 9/10/04 THE CAR STRANDED ME AGAIN DUE TO THE SAME PROBLEM. AFTER TOWING TO AN INDIANAPOLIS, IN FORD DEALERSHIP, THEY REPLACED THE TUMBLER AGAIN. THAT'S THE FIFTH TUMBLER IN THAT CAR IN 43,000. I DON'T THINK THE 5TH ONE WILL FIX IT ANY MORE THAN THE FIRST 4 TUMBLERS DID. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091034September 15, 2004
ELECTRICAL SYSTEM:IGNITION
I HAVE HAD MY CAR IN 5 TIMES TO FIX THE IGNITION. THE FIRST TWO TIMES I BELIEVE THE A CYLINDER IN THE IGNITION WAS REPLACED, THE THIRD TIME THE SAME PART WAS REPLACED AND I WAS GIVEN A NEW KEY. THE FOUR TIME THE CAR STARTED AT THE DEALERSHIP AND I WAS TOLD I JUST DIDN'T TRY TO START MY CAR PROPERLY AND DID I KNOW HOW TO START A STICK SHIFT (I HAVE HAD A STICK FOR THE LAST 14 YEARS). THE FIFTH TIME THEY REPLACED THE WHOLE IGNITION SYSTEM. NOTHING HAPPENED TO CAUSE ANY OF THESE PROBLEMS I WOULD JUST GO OUT TO START MY CAR AND THE KEY WOULD NOT TURN ALL THE WAY AND THE VEHICLE WOULD NOT START AND WOULD HAVE TO BE TOWED. ALL OF THESE HAVE HAPPENED IN LESS THAN ONE YEAR. ALSO PERIODICALLY THOUGHT OUT THIS WHOLE TIME THE IGNITION WOULD STICK AND THE CAR WOULD NOT START, AFTER SEVERAL ATTEMPTS HOWEVER IT WOULD WORK. THE INCIDENT DATE I AM USING IS THIS FIFTH TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091039September 15, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
IGNITION SYSTEM HAS FAILED FOR THE 3RD TIME IN 40,000 MILES - I CAN INSERT THE KEY INTO THE IGNITION AND TURN IT THROUGH THE FIRST THREE POSITION, BUT CANNONT TURN IT INTO THE START POSITION. BOTH PREVIOUS FAILURES WHERE REPAIRED AT FORD DEALERSHIPS WITH THE REPLACEMENT OF THE IGNITION CYLINDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091041September 15, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WENT TO LOCK DOORS USING POWER DOOR LOCKS, POWER DOOR LOCK SYSTEM FAILED. RESEARCH ON INTERNET SHOWED THIS IS A COMMON PROBLEM AMUNG OWNERS OF FORD FOCUS. REPLACEMENT OF FUSE AND CHECKING OF LOCKING SYSTEM. 20 MINUTES OF RESEARCH ON GOOGLE WITH FORD FOCUS FUSE 63 RETURNED MANY RESULTS WHERE OWNERS HAVE DOCUMENTED THIS PROBLEM AND OTHERS HAVE INQUIRED ABOUT THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092266September 15, 2004
AIR BAGS
WHILE DRIVING 55 MPH, THE DRIVER SIDE AIR BAG DEPLOYED UNEXPECTEDLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092301September 15, 2004
ELECTRICAL SYSTEM:IGNITION
UPON TRYING TO START THE VEHICLE. THE IGNITION LOCKED. HOWEVER, THE CONSUMER COULD NOT TURN THE KEY. THE CONSUMER TRIED BOTH KEYS TO THE VEHICLE, AND NEITHER WORKED. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092308September 15, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE IS HAVING A PROBLEM WITH THE BRAKES. DRIVER HAS TO PUMP THE BRAKES AND JAM THE BRAKES TO THE FLOOR THEN THE VEHICLE WILL STOP. THE BRAKE PROBLEM IS INTERMITTANT. OWNER SAYS THAT AN ENGINEER FROM THE MANUFACTURER CAME TO TEST THE VEHICLE AND THE PROBLEM DID NOT DUPLICATE ITSELF. PROVIDE FURTHER DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092368September 15, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE CONSUMER PLACED THE KEY INSIDE OF THE IGNITION SWITCH, BUT THE SWITCH FAILED TO TURN. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE IGNITION SWITCH NEEDED REPLACEMENT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus