Ford Focus Complaints

22,326 consumer complaints on file.

#10093518October 3, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
LEFT FRONT SUSPENSION SPRING FRACTURED INSIDE THE SLEEVE AT ONE COIL FROM THE BOTTOM. FRACTURED END OF THE SPRING WAS FORCED AGAINST THE TIRE, DAMAMGING THE TIRE. THIS IS THE SECOND OEM COIL SPRING TO FRACTURE ON THIS CAR, REFERENCE ODI CONFIRMATION NUMBER 10030978 DESCRIBING THE FRACTURE OF THE RIGHT FRONT COIL SPRING. WHY IS THERE NO RECALL ON THESE SPRINGS? WHY HASN'T FORD MOTOR COMPANY'S CUSTOMER SATISFATION PROGRAM 03M02 BEEN EXTENDED TO INCLUDE ALL 2000MY FOCUS INSTEAD OF COVERING ONLY FOCUS'S BUILT UP TP DECEMBER 1999?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093532October 3, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:FRONT:MACPHERSON STRUT, TIRES
1) NOISE COMING FROM RIGHT FRONT 2) BOTH FRONT SPRINGS AND STRUTS HAD TO BE REPLACED BECAUSE THE RIGHT FRONT SPRING HAD BROKEN AND CUT THE RIGHT FRONT TIRE DOWN THE MIDDLE (WHICH ALSO HAD TO BE REPLACED). THE SPRING ALSO BENT THE STRUT.*AK 3) ALL OLD PARTS ARE AVAILABLE - SEE #2 FOR WHAT WAS DONE TO CORRECT FAILURE. REPAIRS HAD TO BE MADE ON AN EMERGENCY BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093456October 2, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
MY HUSBAND AND I WAS A TRIP TO PAINTSVILLE, KY, APPROXIMATELY 80 MILES AWAY FROM HOME. THE CAR BEGAN TO SPIT AND SPUTTER AND PROGRESSIVELY GREW WORST THE FARTHER WE DROVE. THE ENGINE LIGHT CAME ON AND THE CAR WAS STALLING. WE WERE STRANDED IN PAINTSVILLE, KY FOR SEVERAL HOURS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093478October 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
ON THE AFTERNOON OF 9/29/2004 I ATTEMPTED TO REVERSE OUT OF A DRIVEWAY WHEN THE TRANSMISSION FAILED TO ENGAGE. A LOUD CLANK NOISE HAD OCCURED SEVERAL MINUTES BEFORE WHEN DRIVING FORWARD INTO THE DRIVEWAY. I HAD THE VECHICLE TOWED TO THE DEALER, WHERE I WAS TOLD THIS 4 YEAR OLD CAR WITH ONLY 32000 MILES REQUIRED A NEW OR REBUILT TRANSMISSION. AFTER READING THE OTHER SEIZED TRANSMISSION COMPLAINTS THAT RESULTED IN CRASHES, I FEEL VERY LUCKY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093480October 2, 2004
AIR BAGS
I WAS IN A CAR CRASH ABOUT A MONTH AGO. IT WAS A 2002 FORD FOCUS. THE OTHER AUTO SLAMMED INTO MY CAR ON THE PASSENGER SIDE NEAR THE FRONT WHEE. MY CAR WAS TOTALED. I HAD TO GO TO THE EMERGENCY ROOM BECAUSE MY SIDE HIT THE STEERING WHEEL; MY KNEES ALSO HIT UNDER THE WHEEL. NO AIRBAG DEPLOYED. WHY? DOES A CAR HAVE TO BE HIT HEAD ON FOR THE AIRBAG TO DEPLOY? WHAT IS OEM ON YOUR FORM? I LEFT THE NO AS IT WAS ON THE FORM WITHOUT KNOWING WHAT IT MEANT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10093502October 2, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
REAR BRAKES HAD AN EXTREME NOISE COMING FROM THEM. UPON EXAMINATION I FOUND IT TO BE A LOOSING OF THE REAR WHEEL BEARING NUTS, CAUSING THE DRUM TO RUB THE BRAKE PADS. *AK I TIGHTENED THE NUTS AS UNTIL I REPLACE THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094902October 1, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER PUT THE KEY INTO THE IGNITION AND THE KEY WILL NOT TURN. VEHICLE HAD TO BE TOWED TO THE DEALER, AND CONSUMER WAS TOLD THAT ALTHOUGH THE VEHICLE WAS UNDER WARRANTY IT DID NOT COVER WHAT WAS WRONG WITH THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093409October 1, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE WAS IDLING IN A PARKING LOT AND A FIRE STARTED UNDER HOOD. THE ENTIRE VEHICLE WAS QUICKLY ENGULFED, AND THE CAR WAS LEFT UNRECOGNIZABLE WITHIN 5 MINUTES. THREE OTHER VEHICLES WERE DAMAGED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10094832October 1, 2004
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING
IN JULY, 2004 TOOK VEHICLE TO THE DEALERSHIP TO REPLACE THE THROW-OUT BEARING AND CLUTCH PLATE AT ABOUT 1,000 MILES THE SAME ISSUE HAPPENED AGAIN IN SEPTEMBER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094854October 1, 2004
AIR BAGS:FRONTAL
WHILE DRIVING APPROXIMATELY 35 MPH CONSUMER WAS INVOLVED IN A COLLISION, AND THE FRONTAL AIR BAGS DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10094884October 1, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE APPLYING THE BRAKE PEDAL CONSUMER HEARD A LOUD SQUEAKING NOISE, AND THE VEHICLE FAILED TO STOP COMPLETELY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKE ROTORS AND PADS NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094691September 30, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER STATED IGNITION LOCKED. AS A RESULT, CONSUMER WAS NOT ABLE TO TURN THE VEHICLE OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094786September 30, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER WAS UNABLE TO INSERT THE KEY INSIDE THE IGNITION. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT IGNITION SWITCH NEEDED TO BE REPLACED , AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095469September 29, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOORS NOT LATCHED PROPERLY AND SWINGING OPEN WHILE DRIVING. *BF RIGHT DOOR STICKING AS WELL. CONSUMER UNABLE TO DRIVE THE VEHICLE BECAUSE OF THE RISK OF DOOR SWINGING OPEN. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093292September 29, 2004
ELECTRICAL SYSTEM:IGNITION
I BOUGHT A USED 2001 FORD FOCUS IN FEBUARY OF 2004. THE IGNITION JAMMED AND WAS REPLACED IN MARCH 2004. I WENT TO THE FORD DEALERSHIP AND PAID 300 DOLLARS TO GET A NEW ONE. ON SEPTEMBER 27, 2004 MY IGNITION GOT JAMMED AGAIN. I AM SAPPOSED TO HAVE A 12 MONTH WARRENTY OR 12,000 WHATEVER COMES FIRST, SO ITS IN THE SHOP NOW BEING REPAIRED. I HAVE READ ALOT ON THIS AND IT SEEMS THIS IS A COMMON PROBLEM AND IS VERY EXPENSIVE TO REPLACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093301September 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCKED UP IN JUNE, 2003 AND AGAIN SEPTEMBER, 2004. BOTH TIMES, THE IGNITION HAD TO BE DRILLED OUT, A REPLACEMENT IGNITION SWITCHED INSTALLED, THE CAR HAD TO BE REKEYED. WHEN IGNITION LOCKED, UNABLE TO TURN KEY. CAR WAS IN PARK BOTH TIMES INCIDENT OCCURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095356September 28, 2004
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE VEHICLE STALLED WHILE DRIVING. THIS FAILURE IS POSSIBLE RELATED TO RECALL 03N01. *NM RECALL NUMBER NUMBER (03V482000) THE CONSUMERS VEHICLE EXPERIENCED ENGINE PROBLEMS (ENGINE HESITATION, LOSS OF POWER, AND SURGING)AS A RESULT OF A FAULTY FUEL PUMP. THE CONSUMER WAS ABLE TO MINIMIZE THE PROBLEMS BY KEEPING THE FUEL TANK 3/4 TO FULL AS SET FORTH IN THE NOTICE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093222September 28, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON 09/26/04 OPENED THE DRIVER'S SIDE BACK DOOR OF MY 2000 FORD FOCUS SEDAN TO PLACE SOMETHING IN THE BACK SEAT. I CLOSED THE DOOR AND PROCEEDED TO START THE CAR AND DRIVE AWAY. IT WAS THEN I NOTICED THE DOOR AJAR LIGHT ON AND PULLED TO THE SIDE OF THE ROAD. FOUND THE DRIVER'S SIDE BACK DOOR WOULD NOT LATCH. THE LATCH WOULD LOCK SOMETIMES IF PUSHED WITH MY FINGER BUT NOT WHEN CLOSING THE DOOR NORMALLY. AT THAT POINT I DROVE HOME WITH MY SON HOLDING THE DOOR CLOSED UNTIL WE COULD USE A BUNGEE CORD TO HOLD IT SHUT. THE CAR IS PRESENTLY AT ELYRIA FORD IN ELYRIA, OHIO BEING REPAIRED. I HAVE CALLED FORD MOTOR CO AND FILED A COMPLAINT ALSO AFTER INVESTIGATING ON THE INTERNET AND FINDING THAT A PROBE HAS BEEN LAUNCHED INTO FAILING DOOR LATCHES ON 2000 FORD FOCUS THE VIN NO IS [XXX], MFG DATE 02/00. THE CAR HAS 32000 MILES ON IT.*AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094471September 28, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DRIVER'S SIDE DOOR DID NOT LATCH. AS A RESULT, THE DOOR DID NOT SHUT PROPERLY, AND CONSUMER HAD TO TIE A ROPE AROUND IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094485September 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE THEY REBUILT THE TRANSMISSION. CURRENTLY, VEHICLE WAS STILL HAVING TRANSMISSION PROBLEMS. TOOK THE VEHICLE BACK TO THE DEALER, WHO CLAIMED THERE WAS NOTHING WRONG WITH TRANSMISSION. CONSUMER WAS FURIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus