Ford Focus Complaints

22,326 consumer complaints on file.

#10093945October 11, 2004
AIR BAGS
I WAS DRIVING IN STOP-AND-GO TRAFFIC ON THE HIGHWAY AND THE CAR IN FRONT OF ME BRAKED HARD. I SAW IT TOO LATE AND HIT MY BRAKES, LOCKING THEM UP. I HIT THE CAR AND THE AIR BAGS DEPLOYED, BURNING MY LEFT ARM (THOUGH NOT SEVERELY) AND BREAKING THE WIND SHIELD. THE CAR I HIT SUSTAIN VIRTUALLY NO DAMAGE, EXCEPT TWO MARKS ON ITS REAR BUMPER FROM THE BOLTS THAT HOLD MY LICENSE PLATE. MY CAR SUSTAINED MINIMAL FRONT END DAMAGE. IT IS LIKELY I WAS TRAVELING UNDER 10 MPH WHEN MY CAR IMPACTED THE OTHER CAR. OVERALL, IT IS MY OPINION THAT THE AIR BAG DEPLOYMENT WAS COMPLETELY UNNECESSARY. IT BURNT MY ARM AND CAUSED THOUSANDS OF DOLLARS OF UNNECESSARY DAMAGE: BOTH AIR BAG REPLACEMENTS, DASH, WINDSHIELD, SEAT BELTS AND TOWING COSTS. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10095556October 11, 2004
AIR BAGS
I WAS DRIVING MY 2001 FORD FOCUS WHEN MY AIR BAG LIGHT CAME ON. I WASN'T IN AN ACCIDENT NOR HAD MY CAR BEEN BUMPED HARD. I TOOK IT IN AND THEY SAID MY DRIVERS SEAT BELT PRETENSIONER NEEDS TO BE REPLACE AND THAT FORD ONLY REPLACES THEM FOR FREE UP TO 50000 MILES. I JUST BOUGHT THIS CAR PRE-OWNED 4 MONTHS AGO AND THEY SAY MY WARRANTY IS NO GOOD. THIS PART IS GOING TO COST ABOUT $200 PLUS LABOR. IF I DON'T GET THIS FIX MY AIR BAG COULD GO OFF JUST FROM ME PUTTING MY SEAT BELT ON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095561October 11, 2004
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT
JUST HAD OUR SECOND $350 IGNITION LOCK REPLACEMENT IN 2000 FORD FOCUS W/ 44000 MILES ON IT. I TALKED TO THE SERVICE MANAGER AT SARASOTA FORD WHO STATED THAT "HONESTLY, YOU'RE THE FIRST ONE I'VE SEEN". WELL, I'VE BEEN (BELATEDLY) READING THROUGH WEB SITES WITH LOADS OF THE SAME COMPLAINT!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095564October 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS & ERRATIC SHIFTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093878October 10, 2004
SERVICE BRAKES, HYDRAULIC
BRAKE PAD AND ROTOR FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095521October 8, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING, THE CONSUMER HEARD A HIGH SCREECHING NOISE FROM THE REAR OF THE VEHICLE, FOLLOWED BY THE REAR WOBBLING. THE DRIVER PROCEEDED TO PULL OFF THE ROAD. THE VEHICLE WAS TOWED TO A DEALERSHIP BECAUSE IT WAS UNDRIVEABLE. THE REAR WHEEL BEARING BROKE PREMATURELY. THIS OCCURRED DUE TO THE DEFECT DESCRIBED IN THE REAR WHEEL BEARING RECALL 01I01700 BUT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095344October 7, 2004
ELECTRICAL SYSTEM:IGNITION
CONSUMER STATED THE KEY STUCK UPON PUTTING THE KEY INTO THE IGNITION. THE IGNITION SWITCH STARTED TO FREEZE. CONSUMER HAD PROBLEMS STARTING THE VEHICLE. THIS CAUSED THE STEERING WHEEL TO LOCK. CONTACTED THE DEALER. HAD THE VEHICLE TOWED TO THE DEALER. HOWEVER THE PROBLEM RECURRED. *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095347October 7, 2004
SUSPENSION:REAR
REAR INNER TIRE WEAR. THE CONTROL ARMS ON TOP WAS DEFECTIVE, CAUSING THE TIRE TO RUB AGAINST THE BODY AND REAR TO SWIRVE WHEN RIDING OVER A BUM OR POT HOLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095349October 7, 2004
STRUCTURE:FRAME AND MEMBERS
WHILE DRIVING 65 MPH ENGINE MOUNT BOLTS SNAPPED IN HALF. AS A RESULT, THE ENGINE FELL ONTO THE AXLE, WHICH DAMAGED PART OF THE AXLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093769October 7, 2004
ELECTRICAL SYSTEM:IGNITION
CAR WOULD NOT ACCEPT KEY AFTER TURNING OFF IGNITION. HAD TO HAVE TOWED TO FORD DEALERSHIP. THEY SAID IGNITION LOCK BROKE AND REPLACED IT CAR ONLY HAD 39000 MILES ON IT. 284.39 COST OF REPLACEMENT PLUS TOWING CHARGES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095423October 7, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE PLACING THE KEY INSIDE THE IGNITION SWITCH IGNITION FAILED TO START UP THE VEHICLE, AND THE KEY FAILED TO BE REMOVED FROM THE IGNITION. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC STATED THIS VEHICLE WAS NOT ON RECALL, AND THE WARRANTY EXPIRED. CONSUMER HAD TO PAY FOR PARTS AND LABOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095460October 7, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE PLACING THE KEY INSIDE THE IGNITION SWITCH VEHICLE FAILED TO START. WHEN THE KEY WAS REMOVED FROM THE IGNITION SWITCH A LOUD NOISE WAS HEARD COMING FROM THE IGNITION. CONSUMER CONTACTED A LOCK SMITH, AND ALSO WILL CONTACT THE DEALER IN THE MORNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093736October 6, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
AFTER WORK ON THE EVENING OF SEPTEMBER 30TH, 2004, I GOT IN MY VEHICLE AND PUT THE KEY IN THE IGNITION AND WAS UNABLE TO TURN THE KEY AS TO START THE CAR. I THOUGHT MAYBE THE STEERING WHEEL LOCKED IN PLACE FUNNY SO I WIGGLED THE STEERING WHEEL WHILE TRYING TO TURN THE KEY AND STILL NOTHING. I FELT SICK BECAUSE I HAD NO IDEA WHAT TO DO. LUCKILY THERE WERE STILL CO-WORKERS IN THE BANK WHERE I WORK SO I WAS ABLE TO USE THE PHONE. FIRST I CALLED THE FORD DEALERSHIP WHERE I PURCHASED THE CAR AND SPOKE WITH THE SERVICE DEPT. THEY DIAGNOSED THE PROBLEM IN ABOUT THREE SECONDS. I WAS TOLD THIS WAS A VERY COMMON PROBLEM WITH MY PARTICULAR VEHICLE. THEY SAID THE ONLY THING I COULD DO WOULD BE TO HAVE IT TOWED TO THEM AND IT WOULD COST AROUND $400.00. I THOUGHT I WOULD JUST DIE. I AM A SINGLE PARENT ON A VERY TIGHT BUDGET. I HAVE VERY LITTLE ROOM FOR SUCH REPAIRS BEING THAT I AM MAKING PAYMENTS ON A CAR I BOUGHT NEW TO TRY AND AVOID REPAIRS ON AN OLD VEHICLE. I HAD TO WAIT FOR A FRIEND OF MINE TO DRIVE OUT FROM IRVINE, CA (ABOUT 70 MILES AWAY) TO HELP ME. HE HAD AUTO CLUB SO I WAS ABLE TO TOW MY CAR TO THE DEALERSHIP. THE DRIVER OF THE TOW TRUCK INFORMED ME THAT HE TOWS AROUND 12 TO 15 OF THE SAME CARS WITH THE EXACT SAME PROBLEM ONCE A MONTH. I TOLD THE DEALERSHIP TO NOT WORK ON IT IF IT WAS GOING TO COST ANYTHING BECAUSE I DON'T HAVE THE MONEY. THEY SAID THAT THEY WOULD HOLD OFF TO SEE WHAT I WAS GOING TO DO. OVER THE WEEKEND I RESEARCHED THE PROBLEMS OTHERS WERE HAVING WITH THEIR FORD FOCUS. THERE ARE COUNTLESS WEBSITES WITH HUNDREDS OF PEOPLE WRITING WITH THE EXACT SAME PROBLEM I AM HAVING. YOU CAN CALL ANY FORD DEALERSHIP SERVICE DEPT AND INQUIRE ABOUT THE IGNITION PROBLEM AND BEFORE YOU CAN FINISH THEY TELL YOU HOW COMMON THIS PROBLEM IS AND THAT IT WILL HAVE TO BE REPLACED FOR ABOUT $300.00 TO $400.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093641October 5, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH REAR DOOR LATCHES DO NOT CLOSE, CAUSING DOORS TO SWING OPEN ON TURNS. THIS IS CONSISTENT WITH YOUR INVESTIGATION EA 04-023. AS I UNDERSTAND,THIS INVESTIGATION HAS BEEN UPGRADED ON 8/24/04. WILL THERE BE A RECALL?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095119October 5, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE REAR DOORS DO NOT LATCH. AS A RESULT WHEN MAKING A RIGHT HAND TURN REAR PASSENGER SIDE DOOR OPENED WITHOUT WARNING. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093651October 5, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS ZX3. I'M HAVING A PROBLEM WITH THE STEERING WHEEL LOCKING UP AND THE IGNITION KEY WON'T TURN. HAD TO TOW IT TO THE DEALER TO CHANGE THE IGNITION CYLINDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093660October 5, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KEY WILL GO IN IGNITION, BUT WILL NOT TURN. STEERING WHEEL IS LOCKED, GEAR SHIFT IS LOCKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093665October 5, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WE HAVE HAD THREE ELECTRICAL WINDOWS TO FALL INSIDE THE DOOR PANELS. EACH TIME WAS DUE TO THE REGULATOR. FIRST TIME WAS UNDER WARRANTY APRIL, 2004. THE SECOND AND THIRD TIME, HAS NOW HAPPENED SEPT AND OCTOBER, 2004. WE HAVE HAD TO PAY FOR BOTH OF THESE WINDOWS. THERE IS ODVIOUSLY A DEFECT IN THE ORIGINAL REGULATORS. WHAT ARE YOUR CHANCES OF THREE POWER WINDOWS FALLING INSIDE YOUR DOOR PANEL BECAUSE THE REGULATOR WENT OUT ON THEM. TWO OF THE WINDOWS HAS ONLY BEEN USED UP TO 10 TIMES TOTAL SINCE I HAVE OWNED THE VEHICLE SINCE MAY, 2001.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094942October 4, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING AT LOW SPEEDS FRONT COIL SPRING SNAPPED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093589October 4, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION KEY CYLINDER. KEYS EITHER WARE OUT OR CYLINDER GOES BAD FIRST.. TIME CYLINDER HAD TO BE REPLACED IN MARCH OF 2004. THIS TIME OCTOBER 4. 2004 DEALER SAID KEY WAS WORN OUT I HAVE TWO KEYS THE SPARE IS ALMOST NEW AND THAT ONE WOULD NOT WORK EITHER DEALER DID NOT HAVE ANSWER TO THAT ONE. IS THIS A COMMON PROBLEM WITH 2000 FORD FOCUS IF SO I NEED SOME KIND OF PROOF TO SHOW DEALER TO GET MY MONEY BACK. PLEASE HELP ME IF YOU CAN OR POINT ME IN THE RIGHT DIRECTION . THANK YOU ALBERT J. BERNIER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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