Ford Focus Complaints

22,326 consumer complaints on file.

#10092345October 19, 2004
AIR BAGS:SIDE/WINDOW
OWNER SAYS THAT THE SIDE AIR BAG DEPLOYED WITHOUT INCIDENT. THE OWNER TOOK THE VEHICLE TO THE DEALER AND THEY PUT IT ON THE LIFT TO SEE IF THERE WERE ANY ROCKS OR STONES THAT MAY HAVE ACTIVATED THE AIR BAG SENSOR, BUT NOTHING WAS FOUND. PROVIDE FURTHER DETAILS. *JB CONSUMER INJURED BY AIRBAG. *TC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10095943October 18, 2004
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CYLINDER FAILED AND WAS REPLACED. THIS IS THE THIRD REPLACEMENT OF THE IGNITION CYLINDER FOR THIS VEHICLE IN A 36 MONTH PERIOD. EVEN AFTER THE SECOND REPLACEMENT THE CYLINDER "CATCHES" WHEN ATTEMPTING TO START THE VEHICLE. THE DEALERSHIP CLAIMED TO FIND NO PROBLEM WHEN RETURNED FOR CORRECTION. THIS LATEST FAILURE FORTUNATELY OCCURRED IN A PARKING LOT AND NOT ON THE STREET. FAILURES HAVE NOW OCCURRED AT MILAGES AND DATES OF: 4 OCTOBER 2001- 18990 MILES, 6 JANUARY 2004- 48926 MILES, AND 15 OCTOBER 2004- 61543 MILES. PART WAS RETAINED BY DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095945October 18, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 2000 FORD FOCUS HAS HAD THE IGNITION SWITCH REPLACED TWICE ALREDY BECAUSE THE KEY GETS STUCK IN THE SWITCH AND THE CAR CANNOT BE TURNED OFF. IT HAPPENED AGAIN TODAY, THIS IS A PROBLEM THAT HAS BEEN EXPERIENCED BY THOUSANDS OF FOCUS PWNERS AS EVIDENCED BY THE MANY AUTOMOTIVE FORUMS THAT I HAVE VISITED LOOKING FOR INFO ON THIS PROBLEM. FORD NEEDS TO RECALL THESE VEHICLES AND CORRECT THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097031October 18, 2004
SUSPENSION:REAR
WHILE DRIVING APPROXIMATELY 35 MPH THE CONSUMER HEARD A NOISE WHICH SOUNDED AS IF IT CAME FROM REAR. THE CONSUMER TOOK THE VEHICLE TO DEALERSHIP AND WAS INFORMED BY A MECHANIC THAT THE REAR WHEEL BEARINGS WERE LOOSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095950October 18, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
2001 FORD FOCUS IGNITION LOCK CYLINDER WILL NOT TURN. THIS HAS HAPPENED NUMEROUS TIMES. IT FAILED LAST YEAR, AND LEFT MY WIFE STRANDED. IT THEN WORKED PERFECTLY. ABOUT A YEAR LATER, IT FAILED AGAIN. I NOW HAVE TO BEAT THE KEY INTO THE CYLINDER TO GET IT TO START.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095955October 18, 2004
TIRES:SIDEWALL
I HAVE A 2001FORD FOCUS. MY DAUGHTER JUST HAD A BLOWOUT OF THE FRONT TIRE WHILE DRIVING OVER RAILROAD TRACKS IN DANBURY CT. THE TRACKS DO NOT STICK UP VERY MUCH. THIS IS THE 3RD BLOW ON THIS CAR. THE CAR ONLY HAS 35000 MILES ON IT. THE TIRES ARE FIRESTONE FIREHAWK GTA 02. I HAVE LOOKED ON THE INTERNET AND MANY OTHER PEOPLE WITH THE FORD FOCUS HAVE THIS PROBLEM. THEY ALSO CLAIM THEY ARE AN ALL SEASON TIRE AND IF YOU LOOK ON TIRERACK.COM EVERYBODY SAYS THEY ARE TERRIBLE IN THE RAIN AND SNOW. THEY ARE THE LOWEST RATED TIRE ON THE SITE IN THEIR RELATIVE CATAGORY. MY BROTHER TALKED TO FIRESTONE WHEN THE FIRST TIRE BLEW OUT AND THEY SAID THEY WOULD ONLY PRORATE THE TIRE. THEY DIDN'T FEEL THE TIRE WAS DEFECTIVE. WE ENDED UP GETTING 2 DIFFERENT BRAND TIRES AND THOSE ARE FINE. I NOW WILL GO AND PURCHASE 2 MORE, I WILL NOT WAIT FOR THE 4TH TIRE TO BLOW OUT! THEY STILL HAVE PLENTY OF TREAD ON THEM SO ITS A SHAME, BUT I FEEL THESE TIRES DEFINITELY HAVE A MANUFACTURING DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095968October 18, 2004
FUEL SYSTEM, OTHER
LOSS OF POWER DUE TO POOR FUEL CIRCULATION. CAR CONSISTANTLY CUTS OUT AND DIES. ACCORDING TO RUSS DEAN FORD IN PASCO WA, THE DPFE SENSOR IS BAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095969October 18, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
1)NORMAL DRIVING PATTERN; 2)BRAKES STARTED TO CRUNCH AT 31,000, THIS CAR WAS PURCHASED NEW AND STILL UNDER WARRANTY, BUT NOT FOR BRAKES. 3)TOOK TO FORD DEALER ON 10/15 THEY WANTED $550.00 PLUS TO FIX, MY SALESMAN TOLD ME HE HAD NEVER HEARD OF THIS HAPPENING AT SUCH LOW MILEAGE. CALLED FORD CORPORATE, GOT NO HELP WITH SERVICE REP, REQUESTED A CALL FROM SUPERVISOR, STILL HAVEN'T RECIEVED A CALL BACK. TOOK TO MIDAS TO FIX, WAS REPAIRED THIS MORNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095979October 18, 2004
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:SWITCH
PARKED MY 2000 FORD FOCUS, AND WENT TO A MEETING. WHEN I CAME BACK OUT, MY KEY WOULD ONLY GO HALF-WAY INTO THE IGNITION. AFTER TALKING WITH THE AAA TOW GUY, AND FORD SERVICE GUY, THIS SEEMS TO BE A RATHER COMMON OCCURANCE WITH THE FORD FOCUS. I UNDERSTAND THAT IT HAS BAD TUMBLERS. AM CURRENTLY RESEARCHING TO SEE WHAT OTHERS HAVE DONE TO FIX THE PROBLEM, HAVE HAD IT TOWED TO A GARAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095887October 17, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
1ST INCIDENT:STEERING WHEEL LOCKED AND THE KEY WOULD NOT TURN , THE CAR WAS TOWED . AND THE IGNITION SWITCH WAS COMPLETELY REPLACED. 6 MONTHS LATER (TODAY), THE STEERING WHEEL LOCKED AND THE KEY WOULD NOT TURN. AFTER 3 HOURS OF POKING AND PRODDING , MY BROTHER FINALLY GOT IT RELEASED. 2N INCIDENT: WHILE DRIVING ON A BUSY ROAD , THE CAR SEEMED TO STALL WHILE DRIVING , IT WA SORT OF SPUTTERING , THEN IT WAS GOING IN AND OUT , I HAD MY FOOT PRESSED ALL THE WAY TO THE FLOOR AND THE CAR WOULD NOT GO OVER 35 MI PER HOUR. WE THOUGHT IT COULD HAVE BEEN BAD GA , SO WE BOUGHT A CLEANER , AND IT SEEMED TO WORK BETTER , WE EVENTUALLY BOUGHT A NEW FUEL FILTER, WE WEREN'T AWARE THERE WAS A RECALL ON THE FUEL PUMP. 3RD INCIDENT : BREAKS , VIBRATING , SCREECHING, GRINDING , HAD TO HAVE THEM REPLACED . 400.00 THE CAR HAS TOO MANY PROBLEMS, AND WITH ALL THE RECALLS , I AM NOT SURE WHY IT HASN'T BEEN PULLED OFF THE MARKET , WHEN A BABY TOY IS DEEMED DANGEROUS ,IT IS RECALLED ALL TOGETHER , I WOULD THINK THAT A DEFECTED @ 3000.00 POUND VEHICLE TRAVELING 65 MI PER HOUR , WOULD BE MORE DANGEROUS TO NOT ONLY THE BUYER , BUT INNOCENT BYSTANDERS. THEY NEED TO RECALL THE WHOLE CAR, I AM SO ANGRY OVER THE UNDUE STRESS I HAVE EXPERIENCED WITH THIS VEHICLE!!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095896October 17, 2004
ELECTRICAL SYSTEM:IGNITION
UNABLE TO INSERT KEY INTO CYLINDER IGNITION SLOT OF MY 2000 FORD FOCUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095902October 17, 2004
ELECTRICAL SYSTEM:IGNITION
THE IGNITION LOCK FAILED TO ACCEPT THE IGNITION KEY. I MANIPULATED THE KEY FOR ABOUT 15 MINUTES BEFORE THE LOCK WOULD ACCEPT THE KEY. IT FINALLY ACCEPTED THE KEY AFTER JARRING THE CAR BY SLAMMING THE DOOR. I CAN NEVER BE SURE THE CAR IS AVAILABLE IN AN EMERGENCY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095917October 17, 2004
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
FORD FOCUS 2003 LOUD CRACKLING NOISE WAS HEARD WHEN DRIVING... NEXT CAR DROPPED AND BARED TO THE RIGHT..OFF ROAD TRIED TO GET VEHICLE UNDER CONTROL, AS A RESULT THE CAR VEERED TO THE LEFT TOWARDS ON COMING TRAFFIC..VEHICLE AND CAR, IN ONCOMING TRAFFIC COLLIDED.. SENDING VEHICLE BACK TO THE RIGHT AND INTO A GUARD RAIL..... COMPLAINT: THE AXLE BROKE LANDING CAR ON FENDER, WHILE DRIVING, NEWLY PURCHASED CAR ON SEPTEMBER 24, ACCIDENT OCCURRED ON OCTOBER 3, 2004.. ATTORNEY CONTACTED SAID THEY NEED PROOF OF THE AXLE BRAKING BEFORE ACCIDENT... THE DAMAGE TO THE CAR CLEARLY INDICATES WHAT HAPPENED...THE FRONT PASSENGER TIRE THAT CAME OFF STILL HAS THE AXLE ATTACHED TO IT WITH LITTLE DAMAGE TO THE TIRE IT WAS PICKED UP OFF THE SIDE OF THE ROAD AFTER ACCIDENT...I RECEIVED A TICKET FOR FAILURE TO MAINTAIN LANE..WHICH REALLY WAS NO FAULT OF MY OWN..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10095921October 17, 2004
ELECTRICAL SYSTEM:IGNITION
APPROXIMATELY EVERY FIFTH TIME I DRIVE MY 2002 FORD FOCUS, THE KEY GETS STUCK IN THE IGNITION AND CANNOT BE REMOVED. SUBSEQUENTLY, I'M ABLE TO GET THE KEY OUT OF THE IGNITION (AFTER RESTARTING THE CAR AND DRIVING MINDLESSLY FOR A FEW MILES). THE DEALER IS AWARE OF THIS PROBLEM, AND THEY HAVE REPLACED THE LOCK CYLINDER TWICE TO NO AVAIL. WITHIN DAYS OF GETTING "FIXED", THE PROBLEM SPROUTS UP AGAIN, LEAVING ME WITHOUT KEYS, WITHOUT THE ABILITY TO LOCK THE CAR (THAT WOULD LOCK MY KEYS IN THE CAR), AND FORCING ME TO PLAN AHEAD AND TAKE A SPARE KEY WITH ME WHEREVER I GO (SO I CAN LOCK THE KEYS IN THE CAR, STILL IN THE IGNITION -- A PRIME CANDIDATE FOR VEHICLE THEFT). THIS PROBLEM HAS BEEN REPORTED ON NUMEROUS WEB SITES, AND THERE ARE CLEARLY PROBLEMS WITH THE IGNITION SYSTEM EMPLOYED BY FORD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095864October 16, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE HAD MY 2000 FORD FOCUS WITHOUT MANY PROBLEMS. I JUST ARRIVED AT MY DESTINATION, TURNED OFF MY CAR, AND THEN TRIED TO TURN THE CAR ON AGAIN AND COULD NOT GET THE KEY IN THE IGNITION. THE WHEEL WAS ALSO LOCKED. I HAD THE CAR TOWED TO A FORD DEALERSHIP. THEY SAID THAT THEY WOULD HAVE TO REPLACE THE IGNITION SWITCH AND IT WOULD COST $375. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095836October 15, 2004
ELECTRICAL SYSTEM:IGNITION
THREE TIMES ON MY TRIP CROSS-COUNTRY THE IGNITION LOCKED ON MY FOCUS, REFUSING TO ALLOW THE KEY TO TURN TO START THE ENGINE AS WELL AS DISABLING THE STEERING. A HELPFUL AAA SERVICER GOT MY CAR STARTED IN RURAL WYOMING AFTER ALLOWING IT TO ROLL DOWN A HILL, BUT THE SAME TACTIC ON SUBSEQUENT EFFORTS FAILED TO PRODUCE THE DESIRED RESULT, AND I ENDED BY HAVING THE VEHICLE TOWED. INTERNET RESEARCH HAS REVEALED THIS TO BE A COMMON PROBLEM AMONG "FOCI," ALTHOUGH FORD HAS DECLINED TO ISSUE A RECALL ON THE IGNITION, WHICH EMPLOYS TUMBLERS THAT ROUTINELY SLIP INSIDE THE IGNITION, STRANDING DRIVERS AND PASSENGERS ROADSIDE, SOMETIMES FOR HOURS. FORD HAS APPARENTLY DECLINED TO ISSUE A RECALL BECAUSE THE PROBLEM IS NOT A "SAFETY ISSUE." I BEG TO DIFFER THAT STRANDING MOTORISTS IS INDEED AN UNSAFE PRACTICE.MY IGNITION IS CURRENTLY BEING REPLACED AND REKEYED AT A COST EXCEEDING $300, AND I CAN ONLY ASSUME THAT I WILL EVENTUALLY BE STUCK WITH THE SAME PROBLEM DUE TO THE FAULTY DESIGN OF THE IGNITION. I HAVE ALSO BEEN WITHOUT TRANSPORTATION ON THREE OCCASIONS AND EXPERIENCED COSTLY DELAYS IN MY CROSS COUNTRY TRIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095852October 15, 2004
AIR BAGS, AIR BAGS:SIDE/WINDOW
MY WIFE WAS DRIVING OUR 2002 FORD FOCUS ON EXPRESSWAY AT ABOUT 40-45 MPH WHEN THE DRIVER'S SIDE, SIDE IMPACT AIR BAG WENT OFF FOR NO APPARENT REASON. THE VEHICLE WAS FILLED WITH SMOKE, BUT MY WIFE WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. MY WIFE SUSTAINED MINOR INJURIES TO HER LEFT ARM AND HAD RINGING IN HER LEFT EAR FOR TWO DAYS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND INSPECTED. THE DEALER COULD ONLY FIND A SMALL DENT ON THE UNDER CARRIAGE (LOCATED AT THE REAR OF THE VEHICLE) OF THE VEHICLE. THE DENT APPEARED TO BE OLD DAMAGE. A CHECK OF THE COMPUTER REVEALED THE CODE FOR PROPER AIR BAG DEPLOYMENT. FORD STATED THEY WOULD NOT COVER THE EXPENSE TO FIX THE PROBLEM BECAUSE THE COMPUTER CHIP INDICATING THE CORRECT DEPLOYMENT OF THE AIRBAG. FORD REFUSED TO LISTEN THAT THERE WAS NO DAMAGE TO INDICATE THE PROPER DEPLOYMENT OF THE AIR BAG, NOR WOULD THEY BELIEVE MY WIFES STATEMENTS. PLEASE ADVISE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10087717October 15, 2004
WHEELS:RIM, UNKNOWN OR OTHER
THE CONSUMER WAS DRIVING OVER A ROCK THE SIZE OF A TOMATO AND THE WHEEL RIM HAS A TEAR STRAIGHT DOWN THE MIDDLE OF THE RIM. THE PRESSURE OF THE AIR BLEW THE TIRE TOWARD THE INSIDE OF THE RIM. THE RIM SHATTERED AND THE TIRE WAS LEFT INTACT. THE CONSUMER CONTACTED THE MANUFACTURER, WHO STATED THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS EQUIPPED WITH LOW PROFILE TIRES. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095761October 14, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION-THE KEY WILL NOT TURN WHEN ENTERED INTO THE IGNITION THE CYLINDER NEEDS TO BE REPLACED. WHEN I CONTACTED FORD SERVICE DEPARMENT I WAS ADVISED THAT THIS IS A VERY COMMON PROBLEM IN THESE CARS. FORD MOTOR COMPANY DENIES TO RECOGNIZE THIS AS RECALL WHICH I BELIEVE THEY SHOULD SINCE THEY ARE HAVING SO MANY OF THESE PROBLEMS WITH THIS CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096808October 14, 2004
SUSPENSION
WHILE DRIVING, THE RIGHT REAR WHEEL FELL OFF. AFTER THE VEHICLE WAS SERVICED IT WAS DISCOVERED THE SUSPENSION WAS DEFECTIVE. THE WHEEL BEARING HAD FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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