Ford Focus Complaints

22,326 consumer complaints on file.

#10094457October 29, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING PASSENGER 'S SIDE DOOR OPENED UNEXPECTEDLY. THE DOOR LATCH WAS STUCK IN THE OPEN POSITION. THE DEALER REPLACED THE LATCH. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098921October 28, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DOOR PROBLEM EXPERIENCED WITH 2000 FOCUS DOOR LATCHES. *BF WHILE MAKING A LEFT TURN INTO A DRIVEWAY THE RIGHT REAR DOOR FLEW OPEN. A PASSENGER WAS SITTING IN THAT SEAT AND WAS LUCKILY WEARING THE SEAT BELT. THE CONSUMER HAS HAD PROBLEMS WITH THE DOORS PRIOR TO THIS INCIDENT. THE CONSUMER HAS HAD TO SLAM THE DOORS SEVERAL TIMES FOR THEM TO CLOSE PROPERLY. THE CONSUMER ALSO NOTICED WHILE DRIVING THE DOOR AJAR LIGHT WOULD ILLUMINATE ON THE DASH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096541October 28, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
STRANDED IN PARKING LOT WHEN KEY WOUOLD NOT TURN THE IGNITION. HAD TO GET TOED TO DEALER TO GET FIXED. HAVEN'T GOT IT FIXED YET BECAUSE IT JUST HAPPENED TODAY AND I FOUND ALL THE OTHER COMPLAINTES HERE. I AM WONDERING WHY THERE IS NO RECALL BECAUSE IT IS A SERIOUS FAILURE. I WAS LUCKY AND HAD A PHONE HANDY AND IF IT HAD BEEN MY WIFE, SOMETHING TERRIBLE COULD HAVE HAPPEND AND WE MAY NOT HAD ANY WAY TO GET THERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097922October 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE WAS NOTHING IN PARTICULAR THAT LED TO THE FAILURE. CAR IS DRIVEN UNDER BOTH HIGHWAY AND IN-TOWN CONDITIONS, AND TEMPARATURES RANGE FROM BELOW FREEZING UP TO 100 F.*AK THE VEHICLE WHEN SHIFTING ON THE HIGHWAY OFTEN SHIFTS INTO NEUTRAL, REVS UP, AND MAY FINALLY SHIFT INTO A HIGHER GEAR. SOMETIMES YOU HAVE TO TAKE FOOT OFF GAS AND RE-PUSH IN ORDER FOR IT TO SHIFT. THEN WHEN IT SHIFTS INTO GEAR, IT JERKS INTO GEAR. SECONDLY, WHEN CAR IS DRIVING IN TOWN AND IS GIVEN A SMALL AMOUNT OF GAS TO ACCELERATE, THE VEHICLE SHAKES AND SHUDDERS UNTIL YOU LET OFF OR GIVE IT MORE GAS. IT HAS NOT LED TO ANY PARTICULAR INJURIES OR CONSEQUENCES, OTHER THAN BEING UNABLE TO ACCELERATE ON THE HIGHWAY CAUSING SLOWDOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098957October 28, 2004
ENGINE AND ENGINE COOLING
VEHICLE IDLES ROUGHLY. ENGINE SKIPS , AND THE FRONT END SHAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097942October 28, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2000 FORD FOCUS DRIVER'S SIDE BACK DOOR DOESN'T STAY CLOSED. VERY DIFFICULT TO GET THE DOOR TO STAY SHUT. DOOR HAS OPENED WHILE DRIVING. THIS HAS BEEN HAPPENING OVER THE LAST SEVERAL MONTHS. THE VEHICLE HAS 44,000 MILES ON IT. OUR SCHOOL HAS 3 2000 FORD FOCUS VEHICLES THAT ARE USED WITH A FAMILY PROGRAM AND DOES TRANSPORT CHILDREN AND FAMILIES. TOOK VEHICLE TO LOCAL DEALER WHO REPLACED DRIVERS REAR DOOR LATCH AND CABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097836October 27, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
UPON TRYING TO SHUT THE REAR LEFT DOOR IT WILL NOT SHUT, THE LATCH DOES NOT CATCH. CONSUMER HAD TO CONTINUOUSLY SLAM THE DOOR TO GET IT SHUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097843October 27, 2004
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE HATCHBACK DOOR IS DIFFICULT TO CLOSE, ONCE CLOSED IT IS STILL NOT SECURE. CONSUMER HAS HAD TO FORCE THE DOOR SO MANY TIMES THAT IT WAS DENTED IN SEVERAL PLACES FROM THE FORCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097856October 27, 2004
ENGINE AND ENGINE COOLING
VEHICLE STALLED AT VARIOUS SPEEDS. VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL SEPARATE OCCASIONS. DEALER REPLACED THE AIR INTAKE VALVE TWICE, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096515October 27, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
YEARLY INSPECTION RESULTED IN A FAILURE DUE TO EXCESSIVE ROTOR WEAR ON BOTH FRON ROTORS. ALTHOUGH I WAS INFORMED THAT THE BRAKE PADS WOULD HAVE LASTED ANOTHER 5 TO 6 THOUSAND MILES. NO FAULTY OR DAMAGE TO THE FRONT END THAT WOULD HAVE CAUSED THIS TYPE OF WEAR. PREVIOUS INSPECTION LAST YEAR AT ANOTHER FORD DEALER SHOWED NO ISSUES. ALSO INFORMED OF THIS TYPE OF WEAR BEING CONSIDERED NORMAL BY THE DEALERS DUE TO THE MANUFACTURING PROCESS OF THE ORIGINAL ROTORS BEING CHANGED TO INTICE OWNERS TO REPLACE RATHER THAN TURN THE ROTORS WHEN NEEDED. FOUND THAT THERE IS A PENDING CLASS ACTION IN CALIFORNIA OF THE SAME INCIDENT. ALSO LOCATED TWO TECHNICAL BULLITENS FROM FORD SHOWING CONCERN OVER THE ISSUE. CALLED THE FORD CORPORATE AND WAS TOLD THAT THERE WAS NOTHING I COULD DO DUE TO THE FACTORY WARRENT COVERING ONLY 12K MILES AND I WAS AT 34K MILES. CALLED THE DEALER BACK, TOLD THEM OF MY FINDINGS AND MY DISAPPOINTMENT IN DISCOVERING THAT IT WAS A KNOWN ISSUE AFTER ALL. THE SERVICE MANAGER CALLED ME BACK TO INFORM ME THAT IT WOULD BE COVERED UNDER WARRANTY SINCE THEY HAD OVERLOOKED THE ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096520October 27, 2004
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I PICKED MY CAR UP FROM CLEVELAND HOPKINS AIRPORT ON SATURDAY, OCTOBER 23, 2004. I DROVE TO MY SISTER IN-LAW'S HOUSE TO PICK UP MY HUSBAND AND 2YR OLD DAUGHTER. WE STAYED FOR ABOUT TWO HOURS AND THEN LEFT. WHEN I TRIED TO START MY 2002 FORD FOCUS I WAS NOT ABLE TO TURN THE KEY. THE STEERING WHEEL WAS LOCKED UP AND WOULD ONLY MOVE A FEW INCHES IN EITHER DIRECTION. AFTER ABOUT AN HOUR I JUST DROVE MY HUSBAND'S MOTHER'S CAR HOME. THE NEXT DAY I HAD TO HAVE THE CAR TOWED TO LIBERTY FORD IN MAPLE HTS. I WAS TOLD SEVERAL DIFFERENT THINGS BEFOREHAND. I WAS TOLD THE STEERING WHEEL WAS LOCKED AND I ONLY NEEDED TO "JIGGLE" THE KEY AND THE STEERING WHEEL TO UNLOCK IT. I WAS TOLD I HAD A BAD KEY AND NEEDED A NEW ONE. WELL NONE OF THAT WAS TRUE. THE SERVICE DEPARTMENT SAID I HAD TO HAVE MY ENTIRE IGNITION REPLACED AND IT COST $342. I HAVE NOT PICKED UP THE CAR YET, BUT WILL TRY TO GET THE OLD PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097898October 27, 2004
STEERING:COLUMN
STEERING WHEEL COLUMN WOULD MOVE BACK AND FORTH ON ITS OWN. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096404October 26, 2004
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:MODULE
WITHOUT WARNING, IGNITION LOCKS UP AND KEY WILL NOT TURN. THE CAR CANNOT BE STARTED AND MUST BE TOWED IN FOR REPAIR. THE SAME PROBLEM HAS OCCURRED ON THREE SEPARATE OCCASIONS OVER THE LIFE OF THE VEHICLE. SINCE THE CAR CANNOT BE STARTED, THE DRIVER HAS BEEN STRANDED UNTIL THE CAR CAN BE TOWED IN AND REPAIRED. TO REPAIR THE FAILURE, THE LOCK CYLINDER MUST BE DRILLED OUT OF THE STEERING COLUMN AND REPLACED COMPLETELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096426October 26, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
WHEN I PUT THE KEY IN THE IGNITION, IT WOULD NOT TURN. THE STEERING WHEEL LOCKED AND THE IGNITION SWITCH FROZE. I HAD TO HAVE IT REPAIRED FOR $300. APPARENTLY THE LOCKSMITH IS MAKING A FORTUNE OFF THE FORD FOCUS WITH THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096440October 26, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
JUST PURCHASED A USED 2002 FORD FOCUS AND EVERYTHING WORKED JUST FINE UNTIL THE KEY WOULD NOT COME OUT OF THE IGNITION. THE LONGEST I HAVE SAT AND TRIED TO GET THE KEY OUT IS HALF AN HOUR AND FINALLY I JUST LEFT THE KEY IN THERE BECAUSE IT WAS RIDICULOUS. I WAS ABLE TO GET IT OUT THE NEXT DAY BUT THIS IS A CONSTANT PROBLEM AND IVE HEARD OTHERS TELL ME THAT THIS HAS HAPPENED IN THEIR FOCUS. THIS NEEDS TO BE ADDRESSED BY FORD, NOT BY THOSE OF US HAVING PROBLEMS WITH THEIR PRODUCT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096443October 26, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
2001 FORD FOCUS REAR BRAKES SQUEALS LOUD NOISE. SOUND LIKES METAL TO METAL, I REPLACES BRAKES PAD HAD THE CREEP AND GROAN REMOVED, LUBE JOB AND ETC. FORD BRAKE SHOES COST OVER 130.00, NOT AFFORDABLE FOR CUSTOMERS. SQUEALING ABOUT TO DRIVE ME CRAZY. NEED A RECALL, MY FRIENDS OWN 2001 - 2003 FOCUS'S SAME PROBLEM. SOMETHING NEED TO BE DONE ABOUT THE FRONT AND REAR BRAKE SQUEALING AND WEARINGR OF PADS AND ETC. FAST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096446October 26, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
MY HUSBAND AND I BOUGHT A 2002 FORD FOCUS. WHEN I TRIED TO START THE CAR TO GO TO WORK THIS MORNING, THE IGNITION WOULD NOT TURN ALL THE WAY TO START THE CAR. THIS HAS BEEN A COMMON PROBLEM FOR THE FOCUS MODEL. I HAVE READ MANY COMPLAINTS ABOUT THE SAME PROBLEM ON THE INTERNET THEREFORE, THIS SHOULD BE A MANUFACTURER DEFAULT AND SHOULD BE FIXED. THE DEALERS ARE CHARGING $450 TO FIX THE PROBLEM THAT WASN'T OUR FAULT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096333October 25, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BACK AT ABOUT 18000, I TOOK MY CAR TO THE DEALER TO HAVE THE BRAKES CHECKED. THEY WERE SQUEAKING AND HAD EXCESSIVE DUST ON RIMS. AT TIMES I WOULD GET A GRINDING NOISE. THEY SAID "ALL WAS FINE." I TOOK MY CAR BACK AGAIN WITH THE SAME ISSUES, AT ABOUT 20000 MILES AND WAS TOLD THAT I NEEDED NEW BRAKES AND SINCE THE ROTORS WERE "SO THIN" THEY NEEDED TO BE REPLACED ALSO. I ASKED ABOUT THE SERVICE BULLITEN THAT IS OUT ON THIS ISSUE AND WAS TOLD THAT "FORD" WAS NOT GOING TO REPLACE THEM. I AM MAD BEYOND BELIEF THAT THERE IS A "BULLITEN" ON THIS ISSUE AND THEY REFUSE TO FIX IT. THIS NEW OF CAR SHOULD NOT HAVE GONE THREW THE BRAKES THIS QUICK. THAT IS EXACTLEY WHAT I WAS TOLD ON MY INDEPENDENT EVALUATION. NOW I AM STUCK PAYING FOR THIS EVEN THOUGH FORD IS WELL AWARE OF THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096343October 25, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2000 FORD FOCUS ZX3 WHICH I BOUGHT NEW. I HAVE HAD TO REPLACE THE IGNITION TWICE AND THIS MORNING THE IGNITION FAILED AGAIN. THIS VEHICLE IS NO LONGER UNDER WARRANTY AND I LAST REPLACED THE IGNITION NINE MONTHES AGO. THE CAR HAS ALSO STARTED TO STALL WHEN THERE IS A QUARTER TANK OF GAS OR LEFT IN THE TANK. IT RUNS ROUGH AT STOP LIGHTS, THEN WILL START SPUTTERING AND THEN STALL OUT. JUST BEFORE IT COMPLETELY SHUTS OFF, THE BATTERY WARNING LIGHT WILL COME ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096356October 25, 2004
ELECTRICAL SYSTEM:IGNITION
KEY WON'T TURN, CAN'T START CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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