Ford Focus Complaints

22,326 consumer complaints on file.

#10096365October 25, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITH LOCK HAS SEIZED. THIS MAKES IT IMPOSSIBLE TO TURN THE IGNITION TO START THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096399October 25, 2004
ELECTRICAL SYSTEM:IGNITION
UPON PURCHASING MY VEHICLE USED 4 DAYS LATER I HAD TO HAVE MY IGNITION REPLACED BECAUSE THE KEY WOULD NOT COME OUT OF THE IGNITION, ONLY 2 MONTHS LATER I AM HAVING THE SAME PROBLEM AND THE DEALER I BOUGHT MY CAR FROM ONLY CARRIED A 45 DAY WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096319October 24, 2004
ELECTRICAL SYSTEM:IGNITION
STEERING WHEEL LOCKED UP, CAN'T START CAR. HAD TO TAKE A HAMMER AND POUND KEY TO GET STARTED, AS A TOW TRUCK OPERATOR TOLD ME ALL THESE FORD FOCUSS ARE DOING THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096266October 23, 2004
ELECTRICAL SYSTEM:IGNITION
I STARTED MY CAR NORMALLY AND DROVE TO THE STORE. WHEN I CAME OUT FROM THE STORE I GOT IN MY CAR, INSERTED MY KEY IN THE IGNITION AND ATTEMPTED TO START MY CAR. THE CAR WOULD NOT START AND MY STERRING WHEEL STAYED IN A LOCKED POSITION. I TOGGLED MY KEY IN THE IGNITION TO NO AVAIL MY CAR WOULD NOT START. I ENDED UP HAVE TO CALL A TOW TRUCK , WHO WAS THE DRIVER SAW THE MODEL CAR IMMEDIATELY TAPPED ON THE IGNITION CYLINDER WITH A BALL PEEN HAMMER AND WAS ABLE TO START THE CAR. WHAT HE SAID IS THIS IS COMMON IN FORD FOCUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096271October 23, 2004
ELECTRICAL SYSTEM:IGNITION
1. NOTHING LEAD TO THE FAILURE, IT JUST HAPPENED. 2. I CAN'T DRIVE THE CAR BECAUSE THE KEY WON'T TURN. I CAN INSERT IT FINE, BUT IT WON'T TURN AT ALL. I EVEN TRIED ANOTHER SET OF KEYS. I HAVE A 2000 FORD FOCUS AND I'M HAVING A PROBLEM WITH THE STEERING WHEEL LOCKING UP AND THE IGNITION KEY WON'T TURN. I TRIED JILTING THE WHEEL TO TRY TO GET IT TO UNLOCK, BUT NO LUCK. THE CAR IS ONLY 4 YEARS OLD. THIS SHOULD NEVER BE AN ISSUE. I THINK IT IS A DESIGN FLAW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096273October 23, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I WAS SHOPPING WITH MY 16 MON. OLD SONS AND AFTER WE WERE IN THE CAR I TRIED TO TURN THE KEY ON MY 2002 FORD FOCUS, THE IGNITION IS LOCKED. I'M TOLD THAT THIS IS COMMON IN THE FOCUS. I CALLED FORD AND AM TAKING MY CAR IN TO HAVE THE IGNITION REPLACED. IT WILL COST $300- $400.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096288October 23, 2004
FUEL SYSTEM, GASOLINE, WHEELS:LUGS/NUTS/BOLTS/STUDS, STEERING:LINKAGES, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I AM EXHIBITING PROBLEMS WITH MY 2001 FORD FOCUS LX THAT MATCHES THE PROBLEMS LISTED WITH THE RECALLS FOR THE CAR. I AM HAVING POWERS SURGES, VIBRATION IN THE FRONT END, NOISES IN THE FRONT END, AND LOSS OF POWER. I HAVE CONTACTED THE FORD MOTOR COMPANY ABOUT THIS AND HAVE BROUGHT THE CAR IN SEVERAL TIMES ABOUT IT. THEY KEEP SAYING THERE ARE NO RECALLS FOR MY CAR. I KNOW THIS TO BE FALSE BECAUSE A FRIEND OF MINE GOT THE SAME EXACT CAR AS I DID 2 WEEKS APART FROM ME. HE HAS RECIEVED THE RECALL LETTERS AND ALREADY HAD THE PROBLEMS FIXED. I NEED HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096205October 22, 2004
ELECTRICAL SYSTEM, STRUCTURE
THE FIRST PROBLEM THAT I STARTED TO HAVE WITH MY 2001 FORD FOCUS BEGAN LESS THAN A YEAR AFTER I BOUGHT IT. THE LEFT REAR WINDOW WENT OUT FIRST, THEN ABOUT A WEEK LATER THE RIGHT REAR WINDOW WENT OUT. I THINK THE GEARS WERE FAULTILY MANUFACTURED. WHEN AT A FORD DEALERSHIP FOR A RECALL, I WAS TOLD I WOULD HAVE TO PAY ABOUT $350 PER WINDOW TO FIX THE PROBLEM, MONEY I DO NOT HAVE BECAUSE I HAVE TO SAVE UP TO FIX ANOTHER PROBLEM WITH THIS CAR. THE SECOND PROBLEM IS CONCERNING THE ELECTRICAL SYSTEM. EVERYTHING IN MY CAR POWERED BY ELECTRICITY FLICKERS ON AND OFF. WHEN I TRY TO ROLL UP MY REMAINING WINDOWS OR TURN ON THE A/C, THE RADIO WILL GO STATIC, THE HEADLIGHTS FLICKER, THE ABS LIGHT POPS ON, ETC. I HAVE TALKED TO NUMEROUS FOCUS OWNERS WHO HAVE HAD SIMILAR PROBLEMS. THEY HAVE BEEN TOLD BY FORD DEALERS THAT IT IS THIS OR THAT AND PAID A LOT OF MONEY TO FIX THE PROBLEMS, BUT THE PROBLEMS NEVER WENT AWAY. I AM JUST WAITING FOR MY IGNITION TO GO OUT, THAT IS ANOTHER COMMON PROBLEM I HAVE HEARD OF WITH THIS LEMON OF A CAR. THE FORD FOCUSES NEED TO BE RECALLED, WE SHOULD ALL GET OUR MONEY BACK! HOW MANY PEOPLE IS FORD GOING TO RIP OFF AND KILL BEFORE THEY ARE FINALLY HELD ACCOUNTABLE? I CANNOT AFFORD TO FIX ALL THE PROBLEMS I AM HAVING AND WILL HAVE IN THE FUTURE, ESPECIALLY SINCE MY WARRANTY WAS CONVENIENTLY UP JUST A MONTH BEFORE I STARTED HAVING THESE PROBLEMS. I WOULD LIKE TO BE E-MAILED BACK WITH SOME INFORMATION ON WHAT I CAN DO. CAN I DECLARE THIS CAR A LEMON AND MAKE THEM BUY IT BACK FROM ME? I HAVE CORRESPONDED WITH FORD VIA E-MAIL AND IT HAS GOTTEN ME NOWHERE. PLEASE HELP US!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096232October 22, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, LATCHES/LOCKS/LINKAGES
THE IGNITION LOCK CYLINDER FAILED IN MY 2000 FORD FOCUS ZX3, LEADING TO INABILITY TO START THE CAR. APPARENTLY THIS IS A WIDELY KNOWN BUT UNACKNOWLEDGED ISSUE WITH THE FOCUS LINE. *AK EVENTS LEADING UP TO THE FAILURE: NORMAL USE OF THE IGNITION TO START AND STOP THE CAR. FAILURE: THE TUMBLERS IN THE IGNITION SWITCH BROKE OR JAMMED SUCH THAT I WAS UNABLE TO INSERT MY IGNITION KEY MORE THAN 50% INTO THE IGNITION SWITCH, THEREBY MAKING ME UNABLE TO START THE CAR OR EVEN UNLOCK THE STEERING WHEEL. I HAD TO HAVE THE VEHICLE TOWED TO MY HOUSE IN ORDER TO GET IT OUT OF A SHOPPING MALL PARKING LOT. REMEDIATION OF FAILURE: I AM EITHER GOING TO REMOVE THE TUMBLERS IN THE IGNITION SWITCH AS DETAILED IN HTTP://WWW.AUTOMOTIVEFORUMS.COM/T158426.HTML OR I WILL HAVE TO PAY THE ~$300 COST TO GET A NEW ONE FROM A DEALER WHO WON'T ACKNOWLEDGE THIS AS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097537October 22, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096159October 21, 2004
LATCHES/LOCKS/LINKAGES
WE PURCHASED THE CAR IN MAY 2000. IN JANUARY 2002 THE LOCK STUCK SEVERAL TIMES. IN SEPTEMBER 2003, THE LOCK BEGAN TO STICK AGAIN. WE TOOK IT TO THE FORD DEALERSHIP WHERE WE PURCHASED THE CAR. WE WERE TOLD WE HAD TO PAY FOR THE REPAIR OURSELVES BECAUSE THE CAR WAS OUT OF WARRANTY (OVER 3 YEARS OLD BUT WITH ONLY ~26,000 MILES). WE ENDED UP PAYING ~$75. OCTOBER 16, 2004 THE SAME THING HAPPENED AGAIN. THE CAR NOW HAS 32,937 MILES ON IT. AFTER A CALL TO THE SAME DEALER WE ARE INFORMED THAT THE REPAIR WAS ONLY WARRANTED FOR 12 MONTHS. IF ONLY THE PART HAD BROKEN A MONTH SOONER! WE ENDED UP CALLING A LOCKSMITH WHO DRILLED OUT THE LOCK AND REPLACED IT FOR $116. THE LOCKSMITH TOLD MY WIFE THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS AND TWO OTHER FORD MODELS. THE LOCKSMITH REPAIRS ABOUT FOUR FORDS A MONTH. I DID SOME QUICK MATH ON THE PROBLEM. USING OUR COUNTY OF LANCASTER PA, I TOOK AN ESTIMATED POPULATION OF 250,000. I NEXT ASSUMED ONE CAR FOR EVERY TWO PEOPLE. FINALLY, I GUESSED THAT 5% OF CARS SOLD ARE THESE FORD MODELS WITH IGNITION LOCK PROBLEMS. IF YOU ASSUME THERE ARE FOUR FORD DEALERSHIPS IN THE COUNTY, FOUR LOCKSMITHS IN THE COUNTY, AND FOUR INDEPENDENT GARAGES&AND ASSUME EACH BUSINESS REPAIRS FOUR CARS PER MONTH, YOU GET A FAILURE RATE OF OVER 9%. I FIND IT UNACCEPTABLE THAT I PAID FOR TWO REPAIRS FOR A PROBLEM THAT CLEARLY IS SPECIFIC TO THIS CAR AND LIKELY A RESULT OF FAULTY DESIGN OR MANUFACTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096173October 21, 2004
ELECTRICAL SYSTEM:IGNITION
AFTER FUELING MY 2000 FORD FOCUS, I PUT THE KEY BACK INTO THE IGNITION, AND BOTH THE STEERING WHEEL AND THE TUMBLER WERE LOCKED. I HAVE DONE RESEARCH ON THIS MALFUNCTION AND I AM CONVINCED THAT THESE DEFECT SHOULD BE RECALLED. I HAVE NOT YET RECIEVED A BILL OF REPAIR FOR THIS UNNECCESARY INCONVEINIENCE. THERE SHOULD HAVE BEEN A RECALL ON THE IGNITION THREE YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096087October 20, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, STEERING:COLUMN
WHEN STICKING KEY INTO IGNITION THE KEY WILL NOT TURN, THE WHEELS ARE NOT LOCKED ITS THE STEERING WHEEL LOCKED,, I HAVE TAKEN THIS VEHICLE TO 3 DIFFERENT DEALER SHIPS TO REPORT NOTHING IS WRONG, FIRST IT WAS IGNTION AN NOW IS THE STERRING COLUM, THE CARS IS AS OF YET TO BE FIXED, THIS CAR WAS PURCHASED IN APRIL OF 2003, AN NOW THE PRICE I AM BEING QUOTED IS RIDICULOUS. THIS VEHICLE NEEDS TO BE RECALLED FROM THE YEAR 2000-2003, THERE ARE FORUMS THAT CUSTOMERS COMPLAIN ABOUT THE SAME ISSUE ON THIS FORD FOCUS ZX3, I HAVE CONTACTED FORD MOTOR COMPANY AN HAVE SUBMITTED SEVERAL COMPLAINTS, I DONT FEEL THAT I NEED TO PAY FOR SOMETHING THE COMPANY FAILED TO CORRECT, I WILL CONTINUE TO COMPLAIN AN REPORT UNTIL THIS ISSUE IS RESOLVED.......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097222October 20, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE CONSUMER STATED THE FUEL PUMP HESITATED. THIS PROBLEM OCCURRED INTERMITTENTLY. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THE PROBLEM DID NOT DUPLICATE ITSELF AND THEY TOLD THE CONSUMER THAT THERE WAS NOTHING ELSE THEY COULD DO. THE CONSUMER LATER CONTACTED THE MANUFACTURER AND THEY TOO TOLD THE CONSUMER THAT THERE WAS NOTHING THEY WOULD DO. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096102October 20, 2004
ELECTRICAL SYSTEM:IGNITION
MY STEERING WHEEL LOCKED AND I WAS UNABLE TO TURN MY KEY WHEN TRYING TO START MY 2001 FORD FOCUS LX. I TRIED ALL THE USUAL, PULL THE WHEEL THIS WAY, TURN THE KEY THAT WAY, EVEN TAPPING THE KEY, AND NOTHING WORKED. I HAD TO HAVE IT TOWED TO THE DEALER TO REPLACE THE IGNITIION TUMBLERS, OR WHATEVER, AND IT COST $300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096115October 20, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH LOCKED UP AND I CANNOT START THE CAR BECAUSE THE KEY WONT TURN THIS IS THE SECOND TIME IT HAS DONE THIS I WAS LUCKY THE FIRST TIME IT CAME LOOSE AND ALLOWED THE CAR TO START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097311October 20, 2004
AIR BAGS:FRONTAL
WHILE DRIVING, THE FRONTAL AIR BAGS DEPLOYED INADVERTENTLY WITHOUT WARNING. THE DRIVER WAS NOT HUR,T BUT SEEKED MEDICAL ATTENTION THE NEXT DAY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. PLEASE FILL IN ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090149October 20, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING, THE CONSUMER NOTICED THAT THE REAR PASSENGER DOOR OPENED ON ITS OWN. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE , AND PULLED OVER. THE CONSUMER CLOSED THE DOOR AND THE DOOR OPENED ON ITS ON AGAIN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, THE MECHANIC DETERMINED THAT THE LOCKING MECHANISM NEEDED TO BE REPLACED. *AK THE CONSUMER STATED BOTH REAR DOORS WERE INOPERATIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096002October 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
MY 2001 FORD FOCUS HAS STALLED NUMEROUS TIMES AND DIED ONCE WHILE I WAS GETTING ON THE HIGHWAY. IT USUALLY DIES WHEN IT HAS A QUARTER TANK OF GAS OR LESS BUT STILL NOT ON EMPTY. I HAVE REPLACED THE FUEL FILTER AND HAD THE INJECTORS CLEANED. I ALSO TOOK IT IN AND HAD THE RECALLED BOLT FIXED.NONE OF THESE THINGS HAVE FIXED THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097171October 19, 2004
TIRES
WHILE DRIVING, A LOUD NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED THAT THE PASSENGER SIDE TIRE BLEW OUT. THE CONSUMER TOOK THE LUG NUT AND BOLTS OFF. THE VEHICLE WAS TOWED TO THE DEALER. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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