Ford Focus Complaints

22,326 consumer complaints on file.

#10098420November 7, 2004
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FIRST PROBLEM STARTED WITH VEHICLE STALLING- FOUND OUT THAT FUEL PUMP WAS FAULTY. PUMP WAS REPLACED BECAUSE OF RECALL. SECOND PROBLEM STARTED WITH NO WARNING- REMOTE FOR DOOR LOCKS/HATCH BACK/ANTI-THEFT STOPPED WORKING AND AUTOMATIC DOOR LOCKS ALSO STOPPED WORKING. EVEN AFTER REPLACING BATTERY IN BOTH REMOTES STILL DOES NOT WORK. AT THE SAME TIME KEYLESS ENTRY STOPPED WORKING I NOTICED THAT WHEN I TURN ON MY REAR WINDSHIELD WIPER THE REAR HATCH OPENS. I FEAR THAT THIS COULD BE A SAFETY ISSUE BECAUSE IF DRIVING DURING RAIN CAN'T USE REAR WIPER OR HATCH CAN OPEN AND ANYTHING IN REAR OF VEHICLE COULD FALL OUT CAUSING AN ACCIDENT. PLEASE NOTIFY ME IF THIS IS A RE-OCCURRING PROBLEM AND WHAT CAN BE DONE TO REMEDY IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098366November 6, 2004
ELECTRICAL SYSTEM, TIRES, EQUIPMENT:APPLIANCE:AIR CONDITIONER
MANY PROBLEMS, THE RADIO STARTED SHORTING OUT ALMOST IMMEDIATELY. I HAVE TO REPLACE MY TIRES AT LEAST ONCE A YEAR (10,000 MILES.) AT 37000 MILES AFTER THE BUMPER TO BUMPER RAN OUT, MY AIR CONDITIONER AND HEATER FAN ONLY WORKED ON 4, 1, 2, AND 3 DID NOT. I TOOK IT TO FORD, THE DIAGNOSIS WAS AN OPEN CIRCUIT WHICH COST ME $409.00. ( I THINK I WAS RIPPED OFF) LAST MONTH I TOOK A ROAD TRIP AND WHENEVER I WOULD CLIMB STEEP INCLINES THE CAR SPUTTERED AND EVENTUALLY DIED. THERE WAS NO INDICATION OF MY CAR OVERHEATING. AFTER ABOUT 5 MINUTES OR SO THE CAR WOULD START AND CONTINUE TO SPUTTER UP THE HILL. THIS MADE IT EXTREMELY UNSAFE FOR ME AND MY FAMILY RESULTING IN A NEAR COLLISION WITH A TRUCK. THIS WEEK, MY CAR WOULDN'T START AT ALL, THERE WAS SOME CORROSION ON THE BATTERY TERMINALS SO I CLEANED THEM W/A WIRE BRUSH. I ALSO NOTICED THAT THE CABLES LOOKED BURNED. THE CAR STARTED AFTER WE JUMPED IT, BUT DIED AFTER REMOVING THE CABLES. I HAVE SPENT MORE MONEY ON THIS CAR THAN ANY OTHER CAR I HAVE EVER OWNED. MY LAST CAR WAS A FORD ESCORT, I STILL HAVE IT, IT IS 10 YEARS OLD AND HAS WELL OVER 100000 MILES ON IT WITH NO PROBLEMS. I HAVE 9 PAYMENTS LEFT ON MY FOCUS AND WILL BE SELLING IT AFTER THAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098372November 6, 2004
ELECTRICAL SYSTEM:IGNITION
MY IGNITION LOCKED. I HAD TO HAVE IT TOWED TO THE DEALERSHIP TO BE REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101152November 5, 2004
SUSPENSION:REAR
THE INSIDE OF THE REAR TIRE BEGAN TO WEAR WITH LESS THAN 20000 MILES. *NM WHEN THE CONSUMER DROVE 60 MPH ON THE FREEWAY THE REAR END FISH TAILED. *TC THE CONSUMER WAS TOLD THE PROBLEM WAS DUE TO THE EUROPEAN SUSPENSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098300November 5, 2004
ELECTRICAL SYSTEM:IGNITION
I ATTEMPTED TO TURN MY KEY TO THE "ON" POSITION WHEN THE KEY REFUSED TO TURN. THE STEERING WHEEL LOCK WAS ENGAGED AND WOULD NOT ALLOW ME TO TURN MY KEY TO DISENGAGE IT. IT TOOK ROUGHLY AN HOUR OF TWISTING THE STEERING WHEEL AND ALL SORTS OF TROUBLE TO FINALLY GET THE STEERING WHEEL TO UNLOCK AND ALLOW TO THE KEY TO TURN. THIS WAS THE SIXTH TIME THIS HAD OCCURED, BUT THE MOST SEVERE INCIDENT TO DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098340November 5, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
2003 FORD FOCUS IGNITION CYLINDER LOCKED UP. KEY WILL NOT TURN, LEAVING ME WITH TOWING COSTS TO GET IT TO THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098254November 4, 2004
LATCHES/LOCKS/LINKAGES
THE IGNITION CYLINDER ON MY 2001 FORD FOCUS LOCKED UP LAST NIGHT AND WILL NOT ALLOW ME TO START THE CAR. THE STEERING WHEEL IS LOCKED, AND THE KEY WILL NOT TURN. THE DEALERSHIP SAYS I NEED TO REPLACE THE LOCK CYLINDER. AFTER DOING SOME RESEARCH ON THE INTERNET, I CAN SEE THAT THIS IS A VERY COMMON PROBLEM HAPPENING TO MANY PEOPLE, AND SOMETIMES IT HAPPENS MORE THAN ONCE. IF THIS IS THE CASE, FORD NEEDS TO OFFER A RECALL. PAYING $300+, PLUS TOWING IS NOT SOMETHING I WAS PLANNING ON PAYING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099382November 4, 2004
SUSPENSION:FRONT
WHILE DRIVING ANY SPEED VEHICLE VIBRATED. DEALERSHIP INFORMED THE CONSUMER THAT PROBLEM PERTAINED TO WHEEL ALIGNMENT. EVOQ FILED BY ABIGIL LIVINGSTON 478-788-1497. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098268November 4, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
I BOUGHT A USED FORD FOCUS 2000 IN JULY 2002, SINCE THEN THE STEERING WHEEL LOCKED A LOT OF TIMES. I CANNOT START THE CAR AND HAVED TO TOWED TO DEALERSHIP AND REPLACE THE LOCK CYLINDER TWICE. THIS PROBLEM SEEMS TO BE REPEAT EVERY YEAR OR SO. THE LASTEST INCIDENT WAS YESTERDAY. SINCE THE WARRANTY WAS OVER, I HAVE TO PAY BY MYSELF TO REPLACE THE LOCK CYLINDER. I AM WONDERING WHY FORD DOESN'T LET CUSTOMER KNOW THIS PROBLEM AND PROVIDE LIFE-TIME WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099425November 4, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098277November 4, 2004
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
MY HUSBAND JUST PURCHASED A 2004 FORD FOCUS WAGON AND THE BACK SEAT HAS NO HEADRESTS. THIS MAKES IT USELESS BECAUSE OF THE RISK OF HEAD/NECK INJURIES SHOULD A CRASH OCCUR. SUCH A SIMPLE THING WOULD HAVE MADE SUCH A DIFFERENCE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098284November 4, 2004
ELECTRICAL SYSTEM:IGNITION
COMPLAINT INVOLVES 2001 FORD FOCUS STATION WAGON. LEFT TURN SIGNAL MALFUNCTIONED FOR A FEW DAYS, AND THEN THE IGNITION FROZE. UNABLE TO RELEASE THE STEERING WHEEL, I HAD THE CAR TOWED AND SUSTAINED DAMAGE FROM THE TOWING. APPARENTLY THIS DEFECT IS WELL KNOWN TO DEALERS AND TO FORD. MY CAR HAS 49K MILES ON IT AND IS NEVER ABUSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098217November 3, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
I HAVE DISCOVERED AFTER HAVING WHEELS REMOVED FOR TIRE ROTATION AND REPLACEMENT THAT THE LUGS: NUTS HAVE A STAMPED SHEET METAL CAP ON THEM WHICH MAKES THE PLAIN NUTS LOOK LIKE ACORN NUTS. THE PROBLEM IS THAT THIS CAP IS RATTLED LOOSE BY THE IMPACT WRENCH AND FALLS OFF - LEAVING A NUT OF 17.4 MM ACROSS THE FLATS. SINCE THE LUG WRENCH IS 19MM, IT WILL MERELY SPIN AND ROUND-OFF THE NUTS - LEAVING DRIVER STRANDED, UNABLE TO CHANGE A FLAT TIRE. I TRIED TO CONTACT FORD ABOUT THIS ONLY TO DISCOVER THAT THEIR INVITATION TO "E-MAIL US" IS A ROUSE - THEIR E-MAIL DOES NOT WORK. THE DEALER HAD TOLD ME "THEY'RE ALL LIKE THAT" AND OFFERED NOT RESOLUTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098205November 3, 2004
ELECTRICAL SYSTEM:IGNITION
LAST FRIDAY MY 2000 FORD FOCUS WOULD NOT START. I HAD TO FORCE THE KEY INTO THE IGNITION. WHEN THE KEY FINALLY WENT INTO THE IGNITION IT WOULD NOT TURN AT ALL. THIS WAS THE SECOND TIME I HAD THIS PROBLEM. THE FIRST TIME I WAS ABLE TO GET THE KEY TO WORK AFTER AWHILE. *AKHOWEVER, AFTER 2 HOURS OF TRYING TO GET THE KEY TO TURN THIS TIME, I GAVE IN AND CALLED A TOW TRUCK. THEY ASKED ME IF I WAS ABLE TO GET THE CAR INTO NEUTRAL. UNTIL NOW I HAD NOT CHECK THIS. TO MY SURPRISE THE CAR WOULD NOT BUDGE OUT OF PARK. IT WAS THEN TOWED TO MY MECHANIC. ON MONDAY, THE MECHANIC FOUND OUT THAT MY IGNITION SWITCH WAS BAD. FORD ARE SET UP SO THAT TO REMOVE THE IGNITION YOU MUST TURN TO KEY A QUARTER OF A TURN. SINCE MY KEY WOULD NOT BUDGE THEY HAD TO DRILL OUT MY IGNITION. SINCE THE NEW PART CAME FROM FORD MY MECHANIC SAID THIS MAY HAPPEN AGAIN. I HAD TO PAY $299.00 TO FIX A PROBLEM THAT MAY HAPPEN AGAIN. AFTER THIS I DID AN INTERNET SEARCH AND FOUND THAT MANY PEOPLE WITH MY MAKE AND MODEL OF CAR ARE HAVING THIS PROBLEM. I EVEN SPOKE WITH THE DEALERSHIP WHERE I PURCHASED THE CAR. THE MECHANIC THERE TOLD ME HE HAS FIXED SEVERAL AND WAS SURPRISED IT HAD NOT BEEN RECALLED YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094388November 1, 2004
AIR BAGS:FRONTAL
WHEN DRIVING 40 MPH, THE CONSUMER SWERVED TO MISS A DOG ON THE ROAD, CAUSING THE CONSUMER TO HIT AN OBJECT ON THE ROAD. THIS CAUSED DAMAGE TO THE VEHICLE. UPON IMPACT, THE FRONT AIR BAGS DID NOT DEPLOY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10098062October 31, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY IGNITION SUDDENLY JAMMED, NOT ACCEPTING MY KEY WITHOUT CONSIDERABLE PLAYING. EVEN AFTER GETTING THE KEY IN, IT THEN WOULDN'T COME OUT WITHOUT JIGGLING AND FORCE. AFTER LUBRICATING THE LOCK I CAN GET THE KEY IN BUT THE IGNITION WILL NO LONGER TURN, WHICH LEFT ME STRANDED. I HAVE SINCE LEARNED THAT THIS IS A COMMON PROBLEM ON THE 2000 FORD FOCUS DUE TO POOR DESIGN OF THE IGNITION. I HAVE REMOVE THE TUMBLERS FROM THE LOCK SO I CAN CONTINUE USING THE CAR. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098022October 30, 2004
ELECTRICAL SYSTEM:IGNITION
WE OWN A 2001 FORD FOCUS. WE WENT OUT TO START IT 2 DAYS AGO AND THEY KEY WOULD NOT TURN IN THE IGNITION. APPARENTLY THIS IS A COMMON PROBLEM FOR FORD FOCUS CARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098027October 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
I HAVE A 2003 FORD FOCUS ZX5. BOUGHT IT BRAND NEW IN 1/2004. REAR BRAKES HAVE BEEN SQUEALING FOR 2 MONTHS NOW. I'VE TAKEN IT TO A FORD DEALER AND A BRAKE SHOP AND BOTH HAVE SAID THE BRAKES ARE FINE. NOW THERE IS A DEFINITE SPONGY FEEL IN THE PEDAL AND A LOUD CREAKING NOISE FROM THE BACK, AND FINALLY YESTERDAY WHEN I DEPRESSED THE PEDAL TO STOP, THE BRAKES DID NOT WORK AT ALL FOR ABOUT 5 SECONDS. I NEARLY STRUCK A PEDESTRIAN CROSSING IN FRONT OF ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097996October 29, 2004
STEERING:COLUMN, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:IGNITION
I AM THE OWNER OF A 2001 FORD FOCUS AND HAVE ALWAYS HAD PROBLEMS WITH IT. ON 10/28/2004 I STOPPED FOR GAS WITH MY TWO SMALL CHILDREN. AFTER RE-FUELING, WE ALL GOT BACK INTO THE CAR TO LEAVE AND THE KEY WOULDN'T TURN. MY WHOLE STERING COLUMN HAD LOCKED UP-THE STEERING WHEEL WOULDN'T BUDGE, THE SHIFTER WAS LOCKED AS WELL AS THE BRAKE PEDEL. ALTHOUGH MANY STRANGERS TRIED TO HELP ME START MY CAR, ME ADN MY CHILDREN WERE STUCK AT THE GAS PUMP FOR OVER AN HOUR. AFTER HAVING MY CAR TOWED THE DRIVER TOLD ME THAT THIS WAS HIS SEOND FOCUS THAT DAY WITH THE SAME PROBLEM AND HIS COMPANY TOWS SEVERAL A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097998October 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
2002 FORD FOCUS IGNITION LOCK CYLINDER BUSTED. GOT STUCK FOR 3 HOURS BEFORE GETTING THE CAR TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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