Ford Focus Complaints

22,326 consumer complaints on file.

#10119112April 25, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING AND UPON MAKING A LEFT OR RIGHT TURN VEHICLE STALLED WHICH ALMOST CAUSED AN ACCIDENT. CONSUMER CONTACTED THE DEALER. HOWEVER, THE DEALER WILL DO NOTHING TO ASSIST THE CONSUMED. RECALL 03V482000 CONCERNING STALLING WAS ISSUED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118436April 25, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE COMMUTING HOME FROM WORK ON INTERSTATE 95 SOUTH IN THE HOV LANES MY CAR BEGAN TO LOSE POWER. AT THE TIME OF THE INCIDENT, I WAS TRAVELING APPROXIMATELY 55 - 60 MPH, AND I NOTICED THE CAR STARTING TO SLOW DOWN. I HAD TWO OTHER PASSENGERS COMUTING WITH ME, AND HAD TO PULL OVER ONTO THE SHOULDER LANE BEFORE THE CAR COMPLETELY STOPPED. WHILE THE CAR WAS LOSING ITS DRIVING POWER I IMMEDIATELY LOOKED AT MY DASH PANEL TO SEE IF ANY INDICATOR LIGHTS WERE LIT ,AND THERE WAS NO INDICATOR LIGHT TO GIVE ME NOTICE OF WHAT WAS GOING ON WITH MY VEHICLE. AS I PULLED OVER TO THE SHOULDER THE VEHICLE EVENTUALLY STALLED AND FINALLY THE ENTIRE DASH PANEL LIT UP. I CONSIDER MYSELF FORTUNATE THAT MY VEHICLE WAS NOT STRUCK BY ANOTHER CAR DUE TO THE SPEED OF OTHER VEHICLES ON THE ROAD. CONTACTED THE SELLER DEALER , AND HAD MY VEHICLE TOWED TO SHEEHY FORD FOR DIAGNOSIS AND REPAIR. THE SERVICE REPRESENTATIVE CONTACTED ME THE FOLLOWING DAY AND ADVISED ME THAT MY FUEL SYSTEM NEEDED MAINTENANCE, AND MY FUEL PUMP HAD TO BE REPLACED. THE SERVICE REPRESENTATIVE ALSO INFORMED ME THAT MY EXTENDED WARRANTY HAD EXPIRED , AND TOLD ME THAT NEEDED REPARIS WERE NOT COVERED UNDER WARRANTY. UPON PICKING UP MY CAR AFTER REPAIRS WERE DONE, I REVIEWED THE INVOICE AND NOTICED THAT UNAUTHRIZED WORK WAS PERFORMED IN ADDITION TO THE FUEL SYSTEM REPAIR AND FUEL PUMP REPLACEMENT. I IMMEDIATELY CONTACTED THE MANAGER AND DISPUTED THE EXTRA CHARGES. THE MANAGER DID REMOVE THE ADDITIONAL CHARGES. THE TOTAL COST OF THIS SERVICE WAS $261.20. ON APR 25,2005, I CONTACTED FORD MOTOR COMPANY TO INQUIRE ABOUT THE SERVICE, AND I WAS INFORMED THAT SERVICES SHOULD HAVE BEEN COVERED UNDER 03N01AND THEREFORE NO SERIVCE CHARGES SHOULD HAVE BEEN CHARGED TO ME. THIS RECALL MAINTENANCE COVERED PARTS AND LABOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119105April 25, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2001 FORD FOCUS ROTORS (FRONT DRIVER AND PASSENGER SIDE) WERE SHREDDED. THE BRAKE PADS WERE ONLY HALF WORN.*MR *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117007April 25, 2005
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
DRIVER NOTICED THAT THE TRUNK LID FAILED TO LOCK PROPERLY . THE DRIVER WOULD HAVE TO SLAM TRUNK LID BEFORE IT WOULD LOCK. THE CONSUMER DROVE TO DEALER FOR INSPECTION. THE MECHANIC REPLACED THE HOOD LEVER DUE TO WEAR AND TEAR. THE CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURRED AND HAS NOT BEEN RESOLVED. *AK *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118346April 24, 2005
ELECTRICAL SYSTEM:IGNITION
ON APRIL 11, 2005, AS I WAS LEAVING WORK IN THE EVENING, I PLACED THE KEY IN THE IGNITION AND COULD NOT TURN THE KEY. THE FOLLOWING DAY, I SPENT SOME TIME ON THE TELEPHONE WITH SEVERAL MECHANICS AND KEY MAKERS TRYING TO DETERMINE THE PROBLEM. I FINALLY UNDERSTOOD THAT IT WAS A FAULTY IGNITION CYLINDER. ON APRIL 14 I HAD THE CAR TOWED INTO BOHN FORD INC. AT 401 N. CARROLLTON AVENUE, NEW ORLEANS, LA 70119. (504) 485-2646. WHILE THE CAR WAS AT THE DEALERSHIP, I SEARCHED THE INTERNET AND LEARNED FROM ONE WEBSITE THAT THERE WERE AT LEAST 137 OTHER PEOPLE WHO HAD THE SAME PROBLEM THAT I HAD. I FOUND A SECOND WEBSITE WITH ANOTHER LIST OF PEOPLE WHO WERE SHARING THEIR EXPERIENCES OF THE FAULTY IGNITION CYLINDER LOCK. TWO PEOPLE WHO POSTED ONTO THE WEBSITE MENTIONED THE PO5. I UNDERSTOOD FROM THEM THAT THE CAR COULD HAVE BEEN FIXED FOR $24.58. THE CAR HAD TO BE UNDER SIX YEARS OLD AND UNDER 75,000 MILES. THE STAFF AT THE BOHN FORD DEALERSHIP WAS VERY CONSIDERATE AND UNDERSTANDING OF MY SITUATION; HOWEVER, WHEN I REQUESTED A PO5, THEY TOLD ME THAT WHILE THEY WERE SURE THAT I QUALIFIED , THEIR OFFICE WAS NOT AUTHORIZED TO APPLY FOR A PO5 AT THIS TIME. MY TOTAL BILL CAME TO $396.69 TO DRILL OUT, CODE, AND REPLACE THE IGNITION CYLINDER LOCK; AND TO CUT, ERASE, AND PROGRAM TWO PAT KEYS. THE IGNITION CYLINDER LOCK PROBLEM ON THE FORD FOCUS CAN BE TRACED AT LEAST AS FAR BACK AS 2001. THEREFORE I URGE YOU TO BEGIN A RECALL ON THE IGNITION CYLINDER LOCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118306April 23, 2005
AIR BAGS
HAND BADLY BURNT BY AIRBAG. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10119052April 22, 2005
SUSPENSION:FRONT:WHEEL BEARING, WHEELS
WHILE DRIVING AT 65, THE LEFT REAR WHEEL CAME OFF. THE CONSUMER PULLED OFF THE ROAD. THE VEHICLE SUSTAINED SOME DAMAGE. THE VEHICLE WAS TOWED. THE DEALER STATED THE WHEEL BEARINGS WERE DEFECTIVE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10119071April 22, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
ON TWO SEPARATE OCCASIONS THE IGNITION SWITCH WOULD NOT TURN, TO ALLOW THE CONSUMER TO START THE VEHICLE. JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118278April 22, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE LEFT FRONT COIL SPRING OF MY 2001 FORD FOCUS STATION WAGON BROKE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119228April 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, TIRES, TIRES:TREAD/BELT
2005 FORD FOCUS EXPERIENCING PROBLEMS WITH THE BRAKE EQUIPMENT AND THE TIRE TREAD ON THE FRONT TWO TIRES.*MR THE BRAKE ROTORS AND PADS WHERE BAD. DEALER TOLD CONSUMER ALL FOCUS DISC BRAKES WEAR LIKE THAT, WITH GROOVES ON ROTORS AND PADS . CONSUMER'S SON WAS ON I-95 AND HAD TO STOP FAST AND TIRES GOT SOFT SPOTS AND FLATTEN OUT AND TREAD CAME APART. MANUFACTURER WOULDN'T WARRANTY THE 2 FRONT TIRES AND THE CONSUMER HAD TO BUY NEW ONES. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118216April 21, 2005
FUEL SYSTEM, GASOLINE
CAR WILL MISS A LOT WHILE DRIVING AT A CONSTANT SPEED ON THE HIGHWAY, SOMETIMES THE MOTOR SPEEDS UP RAPIDLY, SOUNDS LIKE SOMEONE IS STOMPING THE GAS PEDAL WHEN I AM NOT. THE MOTOR KIND OF JUMPS AND SPUTTERS PERIODICALLY FOR NO APPARENT REASON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118977April 20, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE EXPERIENCED A CATASTROPHIC BRAKE FAILURE. WHILE DRIVING AT APPROXIMATELY 45 MPH DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR AND VEHICLE CONTINUED TO MOVE FORWARD. DRIVER TRIED TO PUMP THE BRAKES BUT IT DID NOT HELP. OWNER CONTACTED THE MANUFACTURER, WHO TOLD THE OWNER THAT THERE WAS NO KNOWN RECALL FOR THIS DEFECT, AND THERE WAS NOTHING ELSE THEY COULD DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118182April 20, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DEFECTIVE IGNITION SWITCH CYLINDER, FAILED CYLINDERS RESULTED FROM A SUB STANDARD MANUFACTURED CYLINDER WHICH RAPIDLY DETERIORATES WITH USE AND EVENTUALLY FRACTURES AND JAMS. FORD IS WELL AWARE THAT THESE FRAGILE CYLINDERS ARE MADE OF SUB STANDARD MATERIALS AND ARE BREAKING AND JAMMING AT AN ALARMING RATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118122April 19, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
HAVE A 2000 FORD, FOCUS SE. OCCASIONALLY THE CARS IGNITION WILL LOCK UP. SOMETIMES THE IGNITION WILL TURN AND GAUGES, RADIO WILL WORK, BUT CAR WILL NOT START. IT WILL NOT MAKE ANY SOUNDS, JUST DOES NOT START. HAVING DIFFICULTY EVEN TURNING IGNITION SWITCH. BEEN IN SHOP SEVERAL TIMES, BUT DEALER COULD NOT FIND ANY PROBLEMS UNTIL 04-19-05 WHEN THE IGNITION TUMBLER NEEDED TO BE REPLACED. NEVER HAVE SEEN THIS BEFORE ON A 4-5 YEAR OLD CAR. NOT COVERED UNDER ANY WARRANTY. THIS FAILURE VERY OFTEN HAS LEFT ME AND MY 3 YEAR OLD SITTING IN THE CAR IN EXTREME TEMPERATURES UNABLE TO START VEHICLE. CURRENTLY, I AM STUCK WITH A $250 BILL, THAT THE FORD MECHANIC STATED PROBABLY HAD NOTHING E TO DO WITH THE VEHICLE NOT STARTING!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118132April 19, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY WIFE WAS DRIVING THE CAR AND STOPPED TO GET A DRINK. WHEN SHE GOT BACK INTO THE CAR, THE KEY WOULD NOT GO INTO THE IGNITION. AFTER I LOOKED AT IT, THE KEY WENT IN A BIT FURTHER, BUT WAS NOT ENOUGH TO TURN THE IGNITION. THE KEY STILL WILL NOT GO IN ALL THE WAY OR TURN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118139April 19, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY IGNITION LOCKED UP AND I WAS STRANDED IN A PARKING LOT AFTER PURCHASING A 2002 FORD, FOCUS LESS THAN A MONTH AGO. I HAD TO HITCH A RIDE HOME BECAUSE I DIDN'T HAVE THE MONEY FOR A TOW. THE NEXT DAY, I HAD MY VEHICLE TOWED TO A FORD DEALER FOR REPAIRS. EVIDENTLY THIS IS A MAJOR PROBLEM, PEOPLE GETTING STRANDED DUE TO A FAULTY IQNITION SWITCH. WHAT IS IT GOING TO TAKE TO GET THIS PROBLEM FIXED. WHO IS MAKING THE FORTUNE ON ALL THESE PART REPLACEMENTS???? IS IT FORD???? WHO MAKES THESE FAULTY IGNITIONS???? THEY ARE PROBABLY STILL MAKING A FORTUNE AND STILL MAKING TTHESE BAD PARTS. THIS COULD RESULT IN A VERY DANGEROUS SITUATION. PLEASE GET THIS PROBLEM FIXED! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118140April 19, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY IGNITION LOCKED UP AND I WAS STRANDED IN A PARKING LOT AFTER PURCHASING A 2002 FORD, FOCUS LESS THAN A MONTH AGO. I HAD TO HITCH A RIDE HOME BECAUSE I DIDN'T HAVE THE MONEY FOR A TOW. THE NEXT DAY, I HAD MY VEHICLE TOWED TO A FORD DEALER FOR REPAIRS. EVIDENTLY THIS WAS A MAJOR PROBLEM, PEOPLE GETTING STRANDED DUE TO A FAULTY IGNITION SWITCH. WHAT IS IT GOING TO TAKE TO GET THIS PROBLEM FIXED. WHO IS MAKING THE FORTUNE ON ALL THESE PART REPLACEMENTS???? IS IT FORD???? WHO MAKES THESE FAULTY IGNITIONS???? THEY ARE PROBABLY STILL MAKING A FORTUNE AND STILL MAKING THESE BAD PARTS. THIS COULD RESULT IN A VERY DANGEROUS SITUATION. PLEASE GET THIS PROBLEM FIXED!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119011April 18, 2005
UNKNOWN OR OTHER
CONSUMER LETTER COMPLAINT REGARDING 2000 FORD FOCUS AND THE 50,000 MILE WARRANTY COVERAGE.***NO ANSWER REQUIRED***. *MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118029April 18, 2005
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
ON DECEMBER 20, 2004 I WAS DRIVING HOME FROM WORK IN MY FORD FOCUS ZTS. THE ROADS WERE VERY ICY, AND NEAR MY HOME, I SLID ON A PATCH OF ICE, WENT OVER A SMALL BANK, AND HIT 2 TREES IN SOMEONE'S YARD. WHILE I WAS SLIDING I WAS HEADED TO HIT ONE TREE HEAD ON, BUT I WAS ABLE TO STEER AWAY TO WHERE I HIT BOTH TREES AT EXACTLY THE SAME TIME, BUT ONLY FROM THE SIDE. HOWEVER, NEITHER MY FRONT NOR SIDE AIR BAGS DEPLOYED. THE IMPACT OF THE CRASH WAS ENOUGH TO TOTAL MY CAR, EVEN THOUGH I WAS ONLY GOING 25 M.P.H. IT WAS BRAND NEW, ONLY 20,000 MILES. MY MECHANIC SAID THAT THE AIR BAGS SHOULD DEFINITELY HAVE DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10115443April 18, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
CONSUMER RECEIVED RECALL NOTICE CONCERNING SEAT HEATER/COOLER. HOWEVER, THE CONSUMER HAS BEEN WAITING SINCE JANUARY. SHE WAS TOLD TWICE THAT THE PARTS WERE IN. HOWEVER, WHEN SHE CONTACTED THE DEALER SHE WAS TOLD THE PARTS DID NOT COME IN. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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