Ford Focus Complaints

22,326 consumer complaints on file.

#10118003April 17, 2005
ELECTRICAL SYSTEM:IGNITION
FROZEN IGNITION LOCK, TUMBLERS FALL INTO LOCK SPACE AND PREVENT KEY FROM ENTERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118015April 17, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
2003 FORD FOCUS LX SEDAN - MY WIFE WENT TO WALMART ON THE WAY HOME FROM WORK, AND UPON RETURNING TO THE CAR THE KEY WOULD NO LONGER UNLOCK THE IGNITION SWITCH. DESPITE MANY ATTEMPTS (A LOCKSMITH WAS UNABLE TO COME UP WITH ANYTHING) WE ENDED UP HAVING THE CAR TOWED. THE QUOTED REPAIR PRICE IS ROUGHLY $400. THERE ARE SEEMINGLY ENDLESS ACCOUNTS OF THIS VERY SITUATION WITH THE FORD FOCUS IGNITION ON FORUMS ALL OVER THE INTERNET. THERE SHOULD BE A RECALL OR FORD SHOULD EXTEND THE WARRANTY COVERAGE ON THIS DEVICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117939April 15, 2005
STRUCTURE:BODY:TRUNK LID, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I OWE A 2000 FORD FOCUS SE(WAGON ) AND HAVE INCURRED A PROBLEM WITH THE TRUNK LATCH AND DRIVERS SIDE DOOR LATCH. HAVE BEEN INSTRUCTED THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN EVEN THOUGH THE PROBLEM WAS THE SAME AS MENTIONED IN THE RECALL. ALSO, VEHICLE WAS NOT COVERED UNDER MY EXTENDED WARRANTY BECAUSE IT WAS NOT AN ELECTRICAL PROBLEM. I AM SUPPOSE TO BE RESPONSIBLE FOR THE $456.00 REPAIR FOR THE DRIVER'S DOOR LATCH, AND $148.00 FOR TRUNK LATCH REPAIRS. I HAVE OWNED THE CAR FOR 1 YEAR , THIS WAS THE 4TH FORD, AND THE LAST I WILL EVER PURCHASE. MY COMPLAINT STATED THAT IF THERE WAS A RECALL ON A PART IT SHOULD BE REPLACED AT DEALER'S EXPENSE . I SHOULD NOT BE REQUIRED TO PAY FOR A PROBLEM I DID NOT CAUSE. I TAKE VERY GOOD CARE OF MY VEHICLES AND SHOULD NOT HAVE TO SUFFER .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117960April 15, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
MY WIFE CALLED ME AT WORK AND SAID SHE HAD NO BRAKES AND RAN THROUGH A STOP SIGN. SHE WAS ABLE TO GO TO MY JOB. AFTER LOOKING FOR THE PROBLEM, I NOTICED THAT THE DRIVER'S SIDE FRONT WHEEL WELL HAD BEEN RUBBING ON THE FRONT BRAKE LINE. IT HAD WORN ITSELF INTO THE WHEEL WELL ABOUT A 1/4 INCH. IT FINALLY CRACKED THE BRAKE LINE, CAUSING FLUID AND LOSS OF PRESSURE. I AM IN THE PROCESS OF ORDERING A NEW BRAKE LINE TO INSTALL, AND HAVE A VERY HARD TIME FINDING THIS PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116918April 14, 2005
ELECTRICAL SYSTEM:IGNITION
I HAVE BEEN HAVING PROBLEMS WITH MY 2002 FORD FOCUS IGNITION. EVERY TIME I PUT MY KEY IN THE IGNITION IT WILL GO IN, BUT THE KEY WILL NOT TURN. I NEED TO SEE WHAT I NEED TO DO TO KEEP THIS FROM HAPPENING AGAIN. I HAVE NOT REPLACED ANYTHING YET BECAUSE I WAS HOPING THEY WOULD CONSIDER A RECALL ON THIS PART. SO FAR I HAVE JUST BEEN FORCING MY KEY TO TURN AND ON APRIL 13, 2005 IT HAPPENED SO I WENT AND GOT SOME KEYS MADE AND IT STILL WOULD NOT WORK. THE NEXT DAY ABOUT 45 MINUTES OF WORK IT FINALLY TURNED AND GOT STARTED UP. FOR RIGHT NOW I AM LEAVING A KEY IN THE IGNITION TO KEEP UP FROM GETTING STUCK AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116851April 13, 2005
SUSPENSION:FRONT:WHEEL BEARING
FROM WHAT I CAN UNDERSTAND ABOUT RECALLS ON FORD FOCUS MODELS, THERE HAS BEEN A RECALL ON THE ISSUES OF WHEEL BEARINGS. THE LAST TIME I VISITED A FORD DEALERSHIP FOR SERVICE THIS RECALL WAS NOT MENTIONED AS NEEDING TO BE DONE OR AS TAKEN CARE OF ON THE SERVICE TICKET, SO I ASSUMED THAT THE PROBLEM WAS TAKEN CARE OF. HOWEVER, ON A VISIT TO MY LOCAL MECHANIC, HE TOLD ME THAT I WOULD NEED NEW WHEEL BEARINGS IN THE NEAR FUTURE. SO FROM THIS I CAN ONLY ASSUME THAT THE PROBLEM WAS TAKEN CARE OF ONCE AND NOW HAS TO BE TAKEN CARE OF AGAIN. AND THIS IS ON A VEHICLE WITH ONLY 73,000 MILES. THE VEHICLE IS 2000 FOCUS ZX3 5 SPEED. ALSO THE VEHICLE WAS BOUGHT USED IN DEC. 2003 WITH 49,000 MILES ON THE ODOM. THANK YOU FOR YOUR TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117836April 13, 2005
AIR BAGS:SIDE/WINDOW
THE RIGHT SIDE DOOR AIR BAG DEPLOYED INADVERTENTLY WHILE DRIVING. NO INJURIES REPORTED. VEHICLE WAS TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10117837April 13, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DRIVER PLACED THE KEY INSIDE OF THE IGNITION SWITCH AND THE KEY FAILED TO COME OUT OF IGNITION. DRIVER CONTACTED THE DEALER FOR AN APPOINTMENT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10117795April 12, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER COMPLAINED ABOUT AN IGNITION. PROBLEM. OWNER HAD PARKED VEHICLE AND WENT INSIDE OF A BUILDING FOR AN HOUR. UPON RETURNING, OWNER PUT THE KEY IN THE IGNITION AND THE KEY WOULD NOT TURN. OWNER HAD THE VEHICLE TOWED TO DEALER WHERE IT WAS BEING SERVICED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116715April 11, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
2001 FORD FOCUS REQUIRES COMPLETE BRAKE REPLACEMENT (INCLUDING ROTORS) EVERY 20,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116687April 10, 2005
EXTERIOR LIGHTING:BACK UP LIGHTS:SWITCH
THE LIGHT BULB AND FUSES OF THE REAR TURN SIGNALS AND BRAKE LIGHTS MELTED TOGETHER MAKING IT IMPOSSIBLE TO REPLACE THE LIGHTBULBS, THUS THE ENTIRE TAIL LIGHT HAD TO BE REPLACED BECAUSE WHEN IT WAS FINALLY ABLE TO COME OUT THE PLASTIC ON THE LIGHT WAS BROKEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116667April 9, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER ON 2001 FORD FOCUS LOCKED AND UNABLE TO TURN KEY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116672April 9, 2005
LATCHES/LOCKS/LINKAGES
MY 2000 FORD FOCUS'S IGNITION KEY CYLINDER BECAME FROZEN (STEERING WHEEL ALSO LOCKED) AND THE ENTIRE KIGNITION KEY CYLINDER HAD TO BE REPLACED AT 9,902 MILES (6/06/03). TODAY, THE SAME PROBLEM HAS OCCURRED (LESS THAN TWO YEARS AND 12,000 MILES LATER.) ON 6/13/05 I WILL TAKE THE CAR TO THE DEALER AND AGAIN HAVE TO REPLACE THE ENTIRE IGNITION KEY CYLINDER (BOTH TIMES I'VE HAD TO PAY FOR EVERYTHING). I GOT NEWS OF YOUR WEBSITE THROUGH A WEBSITE WHICH IS ENTIRELY FILLED WITH ENTRIES FROM OTHER FORD FOCUS OWNERS WITH THE SAME DEFECT. MANY HAVE HAD TO REPLACE THIS CYLINDER 3 AND 4 TIMES. IT SEEMS THE "REPLACEMENT PART" FORD USES IS EXACTLY THE SAME DEFECTIVE PART AS THE CARS ARE BUILT WITH. YOU MAY NOT THINK THIS ISSUE IS SO INSIGNIFICANT BUT REMEMBER, THERE IS A FUEL INJECTION RECALL ON THIS CAR THEY HAVE YET TO FIGURE OUT HOW TO CORRECT AND IF THIS CAR WERE TO STALL WHILE DRIVING, THE OWNER MIGHT NOT BE ABLE TO RESTART OR STEER THE CAR IF THE WHEEL LOCKS AND THE KEY IS FROZEN DUE TO THIS DEFECTIVE CYLINDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117652April 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 20 MPH VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116641April 8, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I HAVE A BRAKE PROBLEM WITH MY 2005 FORD FOCUS THAT IS SIMILAR TO ALL FOCUS BUYERS AND IT BECOMING A SERIOUS PROBLEM PLEASE LOOK INTO THIS BRAKE ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115058April 8, 2005
TIRES
WHILE VEHICLE WAS PARKED CONSUMER SAW THE SEPARATION OF THE FRONT DRIVER'S SIDE SIDEWALL TIRE. CONSUMER HAD THE TIRE REPLACED. DEALERSHIP WILL BE NOTIFIED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117605April 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN STARTING THE VEHICLE STEERING WHEEL WOULD NOT UNLOCK WITH THE IGNITION KEY. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED. CONSUMER HAD THE STEERING WHEEL LOCK REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117625April 7, 2005
ELECTRICAL SYSTEM
VEHICLE HESITATED/STALLED WHEN APPLYING THE ACCELERATOR PEDAL FROM A STOP POSITION. VEHICLE HAD BEEN TO THE DEALER ON THREE SEPARATE OCCASIONS. THE FIRST TIME DEALER REPLACED THE COIL ASSEMBLY, SPARK PLUGS AND SPARK PLUG WIRING. WITHIN TWO WEEKS OR LESS THE PROBLEM RECURRED. THE LAST TWO TIMES DEALER INFORMED THE CONSUMER THAT THEY COULD NOT DUPLICATE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116544April 7, 2005
ELECTRICAL SYSTEM:IGNITION
ON 2 SEPARATE OCCATIONS WITHIN 1 YEAR THE IGNITION WOULD NOT TURN. LOCKED UP. FORD REPLACED BOTH TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116546April 7, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED ON INTERSTATE - FORD HAS REPLACED AT NO COST, BUT I WOULDN'T HAVE KNOWN ABOUT FREE REPLACEMENT IF I HAD GONE TO AN INDEPENDENT GARAGE. ALSO, WE WERE TRAVELING AT 70MPH WHEN IT FAILED - NOT MUCH TRAFFIC OR THIS COULD HAVE BEEN AN ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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