Ford Focus Complaints

22,326 consumer complaints on file.

#10116473April 6, 2005
AIR BAGS:SIDE/WINDOW
WHILE MY 2003 FORD FOCUS WAS BEING VACUUM AT THE CARWASH, THE SIDE PASSENGER AIRBAG OF MY 2003 FORD FOCUS DEPLOYED. MY CAR WAS PARKED AND THERE WAS NO IMPACT. I HAD MY CAR TOWED FROM THE CARWASH TO THE DEALERSHIP WHERE I PURCHASED MY CAR. THEIR SERVICE DEPARTMENT HAS NOT GIVEN ME A SOLID REASON AS TO WHY THE AIRBAG DEPLOYED. THEIR THEORIES HAVE RANGED FROM DAMAGE TO THE UNDERCARRIAGE, THE FORCE OF THE VACUUM AT THE CARWASH, TO THE POSSIBILITY THAT I RAN OVER A TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116475April 6, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY REAR DOOR LOCKS NO LONGER OPEN BY SIMPLY PRESSING THE UNLOCK BUTTON ON THE KEYPAD OR THE FRONT DOORS. THE REAR DOOR LOCKS CANNOT BE MANUALLY UNLOCKED EITHER. NOTHING WAS DONE TO BRING ON THIS PROBLEM, I JUST WENT TO UNLOCK THE DOORS AND THE BACK DOORS DID NOT UNLOCK. THE ONLY WAY TO OPEN THE REAR DOORS IS TO PRESS THE UNLOCK BUTTON ON THE KEYPAD OR FRONT DOORS AND PULL THE DOOR HANDLE AT THE SAME TIME. THIS IS A PROBLEM FOR BOTH REAR DOORS AND STARTED AT THE SAME TIME. TWO MECHANICS FROM THE LOCAL FORD DEALERSHIP STATED THAT THEY HAD NEVER HEARD OF THIS PROBLEM. I TRIED CONTACTING A FEW OTHER MECHANICS IN THE AREA WHO TOLD ME THAT FORD SHOULD KNOW WHAT TO DO. UNFORTUNATELY THEY DON'T SO I'M STUCK IN THIS SITUATION UNTIL I CAN FIND SOMEONE WHO KNOWS WHAT THE PROBLEM COULD BE. ALSO, I ASKED THE MECHANICS AT FORD IF THIS COULD BE RELATED TO THE DOOR LATCH RECALL AND THEY SAID NO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116488April 6, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER SIDE DOOR REFUSES TO LATCH. HAVE TO KEEP IT LOCKED AND ENTER CAR THROUGH PASSENGER SIDE! DEALER ESTIMATE TO FIX: $225. CAR IS 5 YRS OLD IN MAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117567April 6, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE INSERTING THE KEY INTO THE IGNITION IT LOCKED. DRIVER WAS UNABLE TO TURN THE KEY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116495April 6, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT SUSPENSION HAS BEEN MAKING POPPING AND GRONING SOUNDS LEADING UP TO THE PROBLEM. THEY WERE VERY LOUD WHEN GOING OVER BUMPY ROAD. THE FAILURE HAPPENED WHEN WE WENT TO PULL AWAY FROM A STOP SIGN. THE LEFT FRONT SPRING BROKE WITH A LOUD BANGING SOUND. THE CAR PULLED SLIGHTLY TO THE RIGHT BUT WAS STILL CONTROLABLE. TO FIX THE PROBLEM WE HAD TO REPLACE THE FRONT SPRINGS AND STRUTS. I REPLACED BOTH SIDES OF THE CAR FOR FEAR THAT THE OTHER SIDE WOULD BREAK WHILE I WAS ON THE HIGHWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116498April 6, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE FRONT PASSENGER'S WINDOW BEGAN TO WORK OFF AND ON AND THEN FAILED COMPLETLY. THE WINDOW WILL NOT DO ANYTHING NOW. I HAVE NOT REPLACED ANYTHING YET DUE TO FINANCAL DIFFICULTLIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116503April 6, 2005
SUSPENSION:REAR:SHOCK ABSORBER
THE REAR SHOCKS ARE MAKING NOISES AND ARE CUPPING THE REAR TIRES. I HAVE REPLACED THE REAR TIRES ONCE AND THEY ARE GETTING DESTROYED AGAIN. I PLAN TO REPLACE THE REAR SHOCKS WHEN I CAN AFFORD IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116500April 6, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION LOCK IS HARD TO TURN AND HARD TO REMOVE THE KEY. YOU HAVE TO JIGGLE THE KEY TO GET IT TO WORK. IT HAS NEARLY LEFT ME STRANDED SEVERAL TIMES. I WAS QUOTED A PRICE TO FIX IT AT $300. I HAVE YET TO FIX IT DUE TO FINANCAL DIFFICULTIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116501April 6, 2005
VISIBILITY:WINDSHIELD
THE FRONT WINDOW DEVELOPED A LEAK RIGHT IN THE TOP CENTER. WATER WAS RUNNING OUT OF THE DOME LIGHT AREA. I HAVE NO FIXED IT PROPERLY YET BUT IT IS A CONCERN THAT IT WILL SHORT OUT THE DOME LIGHT AND CAUSE A FIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116516April 6, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CYLINDER LOCKED UP. THE KEYS WON'T TURN IN THE IGNITION CYLINDER. HAD TO CALL THE LOCKSMITH AS PER LOCKSMITH ,ITS A KNOWN ISSUE WITH FORD FOCUS 2000/2001 MODELS. IGNITION CYLINDER REPLACED TO FIX THE PROBLEM. CHECK THIS FOR SIMILAR ISSUES: HTTP://WWW.AUTOMOTIVETALK.NET/SHOWMESSAGES.PHP?ID=1275
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112848April 6, 2005
AIR BAGS, SUSPENSION
THE VEHICLE HIT A POT HOLE WITH THE PASSENGER SIDE TIRE , CAUSING THE AIR BAGS TO DEPLOY ON ITS OWN. THE OWNER INFORMED THE MANUFACTURER THAT THE VEHICLE WAS INVOLVED IN A SIDE IMPACT ACCIDENT A YEAR PRIOR TO THIS INCIDENT, AND THE AIR BAGS DID NOT DEPLOY. *AK ANOTHER ISSUE WAS THAT THE LEFT REAR ROTOR HAD BROKEN WHILE THE VEHICLE WAS IN MOTION AND THE REAR SENSOR ASSEMBLY/ABS WAS REPLACED. THE ROOT OF THIS PROBLEM STEMMED FROM THE LEFT REAR WHEEL BEARING WHICH HAD FALLEN APART AND DAMAGED THE ROTOR AND THE WHEEL SENSOR. THE LEFT REAR KNUCKLE WAS REPLACED ALONG WITH THE LEFT REAR ROTOR. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10107840April 6, 2005
STEERING:COLUMN, SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEAT BELTS, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:APPLIANCE:AIR CONDITIONER, AIR BAGS:FRONTAL, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT, ELECTRICAL SYSTEM
FATALITY VEHICLE FIRE, DEC. 8 2004. MY HUSBAND IS THE ORIGINAL OWNER OF A 2000 FORD FOCUS, SUBJECT TO NUMEROUS SERVICE VISITS TO BILL BROWN FORD, LIVONIA MI FOR: IGNITION, STEERING COLUMN, WHEEL BEARING, BRAKE, REAR WINDOW CONTROL, SEAT BELT &TRUNK LATCHES, OVERHEAD LIGHT AND ENGINE LIGHT. THE VACUUM LINE & FUEL PUMP & VALVE ASSEMBLY WERE REPLACED 2/03, FOLLOWED BY STALLING. IN 6/03, A/C COMPRESSOR & MANIFOLD LINE REPLACED. FUEL LINE & PUMP FAILURE IN 8/03, RESULTED IN GASOLINE SPILL ON RESIDENTIAL STREET MINUTES AFTER PARKING. BOGGING FOLLOWED REPAIRS, PCM REPROGRAMMED & LEAKING PVC TUBE REPLACED 1/04. FUEL PUMP AGAIN REPLACED. IN 8/04, OUR 24 YEAR OLD SON TOOK OWNERSHIP OF THIS PROBLEMATIC CAR. WE ARE UNCERTAIN AS TO WHETHER VEHICLE MALFUNCTION CAUSED A 35 MPH COLLISION WITH A FIRE HYDRANT. AN IMMEDIATE ENGINE EXPLOSION AND FUEL FED FIRE TRAPPED MY SON AND HIS PASSENGER. DESCRIBED BY POLICE AS A RELATIVELY MINOR CRASH WHICH WOULD NOT BE EXPECTED TO CLAIM LIVES, THE SUBSEQUENT UNEXPLAINED ENGINE FIRE CLAIMED TWO YOUNG LIVES. A MALFUNCTIONING DRIVER'S AIRBAG WAS ALSO DETECTED. THIS INCIDENT WAS ORIGINALLY REPORTED TO NHTSA BY MY HUSBAND (#10104088). I AM SUPPLYING THESE ADDITIONAL FACTS FOR YOUR CLARIFICATION. PLEASE CORRECT YOUR POSTING OF "0" INJURIES AS THERE WERE 2 FATALITIES. PLEASE TAKE EFFECTIVE ACTION TO SAVE LIVES, AS THESE TROUBLE PLAGUED VEHICLES SEEM TO BECOME MORE LETHAL AS THEY AGE. CONFIRMATION OF RECEIPT OF THIS INFORMATION IS REQUESTED. *NM *SC *JB
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
2
#10117420April 5, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
RECALL CAMPAIGN 05V030000 CONCERNING REAR DOOR LATCHES. UNABLE TO GET THE DEALER TO HONOR THE RECALL. DEALER INFORMED THE CONSUMER THAT NO PARTS WOULD BE AVAILABLE UNTIL MID MAY 2005. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117468April 5, 2005
TIRES:TREAD/BELT
THE FRONT TIRE ON DRIVER'S SIDE SHOWED A 6-8 INCH LENGTH SPOT ON THE INTER TREAD OF THE TIRE, AND BOTH REAR TIRES SHOWED SIGNS OF HIGH AND LOW SPOTS RUNNING DIAGONALLY. DEALER INSPECTED THE TIRES, AND INFORMED CONSUMER THAT THIS PROBLEM WAS NOT CAUSED BY IMPROPER WHEEL ALIGNMENT. THESE TIRES WERE ORIGINAL , PIRELLI TIRES, SIZE P205/50R16, AND DOT# XAW1E1991403.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117476April 5, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN KEY IS INSERTED IN THE IGNITION THE KEY WON'T TURN. CONSUMER TOOK VEHICLE TO DEALER NUMEROUS TIMES, AND DEALER FIXED IT, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117331April 4, 2005
VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING
THE AUTOMATIC RIGHT REAR PASSENGER WINDOW WILL NOT STAY UP. VEHICLE CANNOT BE SECURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116313April 4, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WON'T FULL SLIDE INTO THE IGNITION LOCK CYNLIDER. AS A RESULT CAN'T START THE CAR. IT APEARS, ONE OR MORE TUMBLERS HAVE FALLEN OUT OF PLACE. AUTO HAS APPROXIMATELY 62,000 MILES. WHEN I HAD A LOCK SMITH LOOK AT THE LOCK, I WAS INFORMED THAT IS WAS A FAIR COMMON PROBLEM WITH THE 2000-2002 FORD FOCUS MODEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116322April 4, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE IGNITION LOCK CYLINDER LOCKS UP, MAKING IT IMPOSSIBLE TO START THE CAR.THE IGNITION KEY WILL NOT TURN THE LOCK.IF THE CAR IS TOWED IN IT CREATES A PROBLEM IN THAT THE CAR STAYS IN PARK AND IF TOWED INCORRECTLYWILL DAMAGE THE TRANSMISSION.FORD MOTOR VIEWS THIS AS NATURAL WEAR AND TEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116325April 4, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE IGNITION LOCK CYLINDER LOCKED UP, MAKING IT IMPOSSIBLE TO START THE CAR.THE IGNITION KEY WILL NOT TURN THE LOCK.IF THE CAR IS TOWED IN IT CREATES A PROBLEM IN THAT THE CAR STAYS IN PARK AND IF TOWED INCORRECTLY WILL DAMAGE THE TRANSMISSION.FORD MOTOR VIEWS THIS AS NATURAL WEAR AND TEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116329April 4, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
LOCKING DEVICE LOCKED UP ON THE STREERING COLUMN FOR THE SECOND TIME IT WAS NECESSARY TO TOW THE CAR AND DAMAGE OCCURED BECAUSE TOWING CO TOWED INCORRECTLY.PARTS WERE REPLACED AND TECHS IN THE VEHICLE SHOP SAY THIS IS A PROBLEM THAT OCCURS FREQUENTLY . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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