Ford Focus Complaints

22,326 consumer complaints on file.

#10121132May 17, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH FAILURE. CAR UNABLE TO START. HAD TO BE TOWED TO DEALER TO HAVE IGNITION SWITCH REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121209May 17, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH HAS SEIZED THREE TIMES EACH TIME REPLACED BY DEALERSHIPS. NEVER WARRANTIED. PLEASE NOT THE QUANTITY OF THESE FAILURES. DUE TO THE PATS SYSTEM, MOST MECHANICS WILL NOT TOUCH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120941May 15, 2005
AIR BAGS:FRONTAL
FOCUS DRIVER HIT REAR OF ANOTHER VEHICLE AT STOP LIGHT - BOTH FOCUS AIR BAGS DEPLOYED. PASSANGER AIR BAG DOOR HIT WINDSHIELD SO HARD IT SHATTERED WINDSHIELD AND SHARDS OF GLASS WENT EVERY WHERE INSIDE THE VEHICLE. LUCKLY THERE WAS NO PASSANGER OR INJURY COULD HAVE RESULTED FROM FLY GLASS. FOCUS AND OTHER DRIVER WERE NOT INJURED. COMPLAINT IS THE POOR LOCATION OF PASSANGER AIRBAG. WHEN ACTIVATED THE WINSHIELD IS DESTROYED BECAUSE OF THE PASSANGER AIRBAG DOOR. GLASS GOES EVERYWHERE INSIDE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10120855May 13, 2005
ELECTRICAL SYSTEM:IGNITION
I BOUGHT A 2003 FORD FOCUS BRAND NEW IN FEBRUARY 2003. THE CAR HAD ABOUT 300 MILES ON IT. YESTERDAY THE IGNITION SWITCH WENT OUT COSTING ME OVER $250. THIS IS NOT NORMAL WEAR AND TEAR! I WENT INTO A RESTAURANT AND CAME OUT. I WAS STRANDED. I'VE SEARCHED THE INTERNET FOR SIMILAR SITUATIONS/COMPLAINTS AND OTHER PEOPLE HAD SIMILAR SITUATIONS. I UNDERSTAND BATTERIES GOING DEAD OR WEAR AND TEAR ON BRAKES. I'VE NEVER HAD THIS HAPPEN BEFORE. I'VE NEVER OWNED A FORD BEFORE EITHER! IS THERE SOMETHING WRONG WITH FORD? IS THIS STATEMENT TRUE?: FIXED OR REPAIRED DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117786May 13, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING 30 MPH THE VEHICLE STALLED. THE CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. THE DEALERSHIP REPAIRED THE FUEL PUMP. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118956May 13, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:WIRING
WHILE DRIVING AT 30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE BATTERY CABLE MELTED AND THE ALTERNATOR WAS BAD AND NEEDED REPLACEMENT. A WEEK PRIOR, THE CHECK ENGINE LIGHT CAME ON AND SMOKE HAD COME FROM THE ENGINE COMPARTMENT. THE FOURTH GEAR WENT OUT BECAUSE IT'S WIRE CONNECTION MELTED. THE CONSUMER FELT THE FAILURES WERE DUE TO THE ENGINE MISPLACED CABLE PROBLEM AS STATED IN RECALL 02V288000. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116274May 13, 2005
AIR BAGS:FRONTAL
THE AIR BAGS ON A 2001 FOR FOCUS DEPLOYED WHEN THERE WAS NO IMPACT. FORD WILL NOT TAKE RESPONSIBILITY FOR THIS PROBLEM BECAUSE THE BLACK BOX SAYS THE AIR BAGS DEPLOYED FOR A REASON. THERE WAS NO PHYSICAL DAMAGE WAS DONE TO THE CAR EXCEPT FROM THE AIR BAGS. THERE WAS NO ACCIDENT REPORT TO FILE BY THE POLICE BECAUSE THERE WAS NO IMPACT, WITH ANOTHER VEHICLE OR WITHOUT. SHE WAS DRIVING 10 MPH IN TRAFFIC AND USED HER BRAKES. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120744May 12, 2005
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES: STARTING TO HAVE ENGINE HESITATION,LOSS OF POWER, SOME SURGING. THE CHECK ENGINE LIGHT HAS BEEN ON FOR A FEW DAYS. THE ENGINE SOUNDS ROUGHER BUT THERE IS NO KNOCKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120753May 12, 2005
ELECTRICAL SYSTEM
VEHICLE WAS PARKED AT STATE EMPLOYEE'S RESIDENCE FOR ABOUT 10 HOURS WHEN IT SUDDENLY CAUGHT FIRE. FIRE DEPT. RESPONDED AND EXTINGUISHED FIRE. VEHICLE IS A TOTAL LOSE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10121514May 10, 2005
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM, SUSPENSION, TIRES, ENGINE AND ENGINE COOLING:ENGINE
2001 FORD FOCUS EXPERIENCING PROBLEMS WITH THE FRONT BRAKES, FUEL PUMP, BATTERY, SWAY BARS AND TIRES. *MR THE CONSUMER REPLACED THE FRONT BRAKES FIVE TIMES, THE RADIATOR WENT OUT, THE THERMOSTAT AND SENSORS PERTAINING TO THE ENGINE LIGHT AD GONE OUT, THE FUEL PUMP AND THE BATTERY WENT OUT AND THE MECHANIC COULD NOT FIND THE PROBLEM. CURRENTLY THE STARTER SHOWED SIGNS OF GOING OUT AND THE VEHICLE NEEDED SWAY BARS AND 4 TIRES. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120495May 10, 2005
FUEL SYSTEM, OTHER
HARD STARTING, AFTER IT STARTS THEN IT IDLES ROUGH FOR 10-15 SECOND. SLIP IN 5TH GEAR. ALL PROBLEMS ONLY HAPPEN SOMETIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120596May 10, 2005
ELECTRICAL SYSTEM:IGNITION
I HAVE A LOT OF PROBLEMS WITH MY FORD FOCUS. THE INGINITON FROZE UP ON ME AND I COULDN'T GET THE KEY OUT. IT COST $500 TO GET IT FIXED,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121480May 10, 2005
ELECTRICAL SYSTEM:IGNITION, SUSPENSION, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, TIRES:TREAD/BELT
2001 FORD FOCUS IGNITION CYLINDER BROKE, PROBLEMS WITH THE TIRE EQUIPMENT, ENGINE LIGHT ILLUMINATED AND THE SWAY BAR BUSHING NEEDS TO BE REPLACED.*MR THE IGNITION CYLINDER HAD BEEN REPLACED THREE TIMES. THE STEEL BELTS WERE SHOWING THROUGH THE FRONT TIRES AT 54000 MILES. THE SENSOR WHICH CAUSED THE ENGINE LIGHT TO ILLUMINATED WAS REPLACED THREE TIMES. THE FRONT BRAKES WERE REPLACED TWICE. THE BATTERY, RADIATOR, THERMOSTAT AND FUEL PUMP ALSO FAILED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120260May 9, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: COMPANY NAME IS PRIME HEALTH MEDICAL, INC./ [XXX]. GOT RECALL LETTER ON MAY 6, 2005 ON PART SHE HAS ALREADY FIXED, AND WAS DENIED REIMBURSEMENT BECAUSE SHE DID NOT TAKE IT TO A DEALER, THE PART FAILED BEFORE SHE RECEIVED RECALL LETTER. CALLED DEALER, AND WAS TOLD THEY HAD ON PARTS . PAID $148.58 FOR REAR DOOR LATCH THAT WAS IN THE RECALL. WAS TOLD RECALL PART WAS NOT AVAILABLE UNTIL MIDDLE OF MAY 2005, AND NEEDED TO REPLACE PARTS AS SOON AS POSSIBLE BECAUSE OF BUSINESS AND SAFETY REASONS. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120142May 6, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: 2001 FORD FOCUS THE ACTUAL BRAKE PEDAL BOLTS BROKE, CAUSING THE CONSUMER TO CRASH. SHE STATES THAT WHILE HER SON WAS DRIVING THE VEHICLE THE BOLTS THAT HOLDS THE PEDAL ON BROKE OFF, CAUSING THE ACTUAL PEDAL TO SWING. THE CONSUMER SAYS THAT SHE STILL OWNS THE VEHICLE. THE AIR BAGS DEPLOYED, AND THE CAR IS NOW TOTALED. HIS NECK IS FRACTURED DUE TO THE ACCIDENT. POLICE REPORT IS AVAILABLE AS WELL AS PHOTOGRAPHS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10118882May 6, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION LOCK SEIZED. CONSUMER PUT THE KEY INTO THE IGNITION BUT IT WOULD NOT TURN OVER. THE FLOOR SHIFTS WAS STILL IN PARK. CONSUMER HAD THE VEHICLE TOWED HOME BECAUSE OF THIS DEFECT. *AK *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120016May 5, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:IGNITION
THERE WAS NO PRIOR PROBLEMS WITH THE KEY AND THE IGNITION , THEN ON 5/4/05 THE KEY WENT INTO THE IGNITION AND WOULD NOT TURN OR START THE CAR , I TRIED MY SECOND KEY AND THAT ALSO WOULD NOT TURN . I HAD TO HAVE THE CAR TOWED TO LOCAL DEALER , TOTAL COST FOR REPAIR AND TOW WAS A WOOPING $350.00 .THE DEALER DID NOT SEEM SURPRISED THAT MY FORD FOCUS HAD THIS DEFECT , THE TOW DRIVER SAID IT IS COMMON TO HAVE THIS PROBLEM WITH FOCUS AND I SPOKE TO A FEW LOCAL LOCKSMITHS AND THEY ALSO SAY IT IS COMMON FOR FOCUS . I SEE ON THE INTERNET THAT HUNDREDS OF PEOPLE ALSO ENDURED THIS HIGH EXPENSE FOR THE SAME REPAIR . IT DOES NOT SEEM FAIR THAT THERE IS A DEFECT AND FORD DOES NOT HAVE A RECALL FOR THIS ISSUE , PLESE HELP ALL US OWNERS AND PUSH FOR A RECALL .. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119763May 4, 2005
STEERING:COLUMN, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BOUGHT VEHICLE WITH A BAD FUEL PUMP. DEALER REPLACED IT IN JULY 2003. STEERING COLUMN WOULD NOT WORK, AND DEALER REPLACED IT ON MARCH 19 2205. MIDDLE OF APRIL 2005 STEERING COLUMN FAILED AGAIN. WILL NOT REPLACE IT BECAUSE IT WAS NOT UNDER WARRANTY. ALSO , THE HATCHBACK DOOR LATCHES ARE NOT WORKING PROPERLY *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119772May 4, 2005
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER STATED: DEFFECTIVE GAS TANK AND PUMP. DEALER SAID BETWEEN GAS TANK AND GAS PUMP THE SCREW WAS WARPED AND DID NOT MAKE A SEAL. PART WAS PLASTIC AND MANUFACTURED THAT WAY. IT HAS BEEN LEAKING SINCE PURCHASE OF VEHICLE . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119859May 4, 2005
ELECTRICAL SYSTEM:IGNITION
FORD FOCUS 2000 IGNITION PROBLEMS. FIRST, THE KEY WOULD NOT INSERT FULLY INTO THE IGNITION AND WOULD GET STUCK PREVENTING IT TO TURN. WHEN THE MECHANIC SHOOK THE KEY AROUND A BIT IT WOULD LOOSEN UP AND WOULD THEN INSERT FULLY ALLOWING THE CAR TO BE STARTED. THAT WAS ONLY A TEMPORARY SOLUTION. THE SECOND PROBLEM WAS WHEN THE KEY WOULD INSERT FULLY BUT WOULD NOT TURN THE IGNITION. AFTER HEARING THAT TWO OF MY FRIENDS WHO OWN FORD FOCUS' FROM THE SAME YEAR HAD THE SAME EXACT PROBLEM, I BEGAN TO RESEARCH. I HAVE FOUND THAT THIS IS NOT AN ISOLATED INCIDENT, OR NORMAL "WEAR AND TEAR." THIS SEEMS TO BE A WIDESPREAD PROBLEM WITHIN VEHICLES OF THIS YEAR, MAKE AND MODEL. I FEEL THAT IT IS UNFAIR THAT THE CONSUMER MUST PAY FOR A PROBLEM THAT EXISTED WHEN THE CAR WAS ON THE SHOWROOM FLOOR. HAVING AN IGNITION REPLACED IS NOT CHEAP CONSIDERING THE LABOR AND PART CHARGES COMBINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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