Ford Focus Complaints

22,326 consumer complaints on file.

#10176689December 20, 2006
TIRES:TREAD/BELT
I WAS WESTBOUND ON 5TH ST. IN OLIVEHURST, CA, AND HEADED TO OLIVEHURST DRIVE. THE CONDITIONS WERE DRY AND COOL, AND THE SPEED LIMIT WAS 25 MPH. I HAD NOT YET COME UP TO THE SPEED LIMIT (BELOW 10 MPH) WHEN MY FRONT END BEGAN TO SHAKE. SECONDS LATER, MY PASSENGER AND I HEARD A LOUD BANG, AND THE FRONT END SWERVED SHARPLY TO THE RIGHT. I TRIED TO CORRECT TO THE LEFT, AND ENDED UP CLIPPING A POLE (ON THE RIGHT SIDE OF THE ROAD) INSTEAD OF HITTING IT HEAD ON. MY PASSENGER SUSTAINED A BLOW TO HIS KNEE. NO OTHER INJURIES OCCURRED, AND WE DID NOT FEEL IT NECESSARY TO CALL AN AMBULANCE. AS THERE WAS MINIMAL SCRAPES ON THE POWER POLE, AND MY CAR WAS NOT COVERED FOR COLLISION DAMAGE, I DID NOT NOTIFY THE AUTHORITIES. MY RIGHT FRONT TIRE WAS BENT INWARD, AND THE TIRE WAS BLOWN DOWN THE CENTER OF THE TREAD. UPON REPLACING THE TIRE WITH THE SPARE, WE FOUND THAT THE A ARM HAD SEPARATED FROM THE ROTOR, AND THE RIGHT CV AXLE HAD PULLED AWAY FROM THE TRANSMISSION, EFFECTIVELY DISABLING MY CAR. THE TIRE IN QUESTION IS A GOODYEAR EAGLE RS-A P195/60R15; THE ORIGINAL TIRE FROM THE PURCHASE DATE OF 9/13/05, AND WITH LESS THAN 27,000 MILES ON THE ODOMETER. THE TIRES WERE CLOSE TO BALD PRIOR TO THE BLOWOUT, AND I HAD BEEN CONSIDERING TAKING THEM IN FOR A WARRANTY REPLACEMENT DUE TO THEIR SHORT LIFESPAN. I HAVE HAD PRIOR TIRE ROTATIONS DONE AT LARRY GEWEKE FORD IN YUBA CITY, AND THEY HAD NOT INFORMED ME OF ANY TREAD WEAR PROBLEMS AT THE TIME FOR THIS PARTICULAR TIRE. THIS TYPE OF DEFECT COULD HAVE EASILY KILLED MYSELF AND MY PASSENGER IF IT HAD OCCURRED AT HIGHER SPEEDS. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10176691December 20, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS 2000 IGNITION BROKE CAUSING MY KEY NOT TO GO IN RIGHT AND NOT TO TURN. I WAS FORCED TO CALL A LOCK SMITH AND HAVE THE LOCK REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176522December 19, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION JAMS, KEY WILL NOT TURN IN LOCK. INTERNET SEARCH TURNS UP HUNDREDS OF COMPLAINTS OF THE SAME NATURE. READ HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_FOCUS.HTML FOR MORE DETAIL. I HAD TO POUND ON THE KEY WITH A FLASHLIGHT TO GET IT TO WORK. PROBLEM GETTING WORSE/OCCURRING MORE OFTEN. I HAD PREVIOUSLY PURCHASED A REPLACEMENT KEY, THINKING THE OLD ONE MIGHT BE WEARING OUT, IT ONLY WORKS IN THE DOORS, IT WILL NOT WORK IN THE IGNITION AT ALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176568December 19, 2006
STEERING:COLUMN
STEERING WHEEL NUT CAME OUT OF STEERING WHEEL WHEN WIFE WAS DRIVING 10 MPH AND TRIED TO MAKE A TURN. BECAUSE CONTACT DIDN'T HAVE WARRANTY FOR PART, HE WAS RESPONSIBLE FOR THE REPAIRS, AND WANTS TO KNOW IF THIS IS SOMETHING HE SHOULD BE HELD RESPONSIBLE FOR. CONTACT WANTS TO KNOW IF THERE WERE ANY OTHER COMPLAINTS WITH THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176362December 18, 2006
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
DT*: THE CONTACT STATED WHILE PARKED, THE STEERING WHEEL WOULD NOT UNLOCK. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE IGNITION CYLINDER NEEDED TO BE REPLACED. ALSO, THE TRUNK WOULD NOT CLOSE. THE DEALER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176410December 18, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATOR HAS GONE OUT IN TWO DIFFERENT WINDOWS--BOTH BACK WINDOWS WHICH WERE NEVER LOWERED-- IN MY 2002 FORD FOCUS. THE FIRST INCIDENT WAS A YEAR AND A HALF AGO WHEN THE BACK LEFT WINDOW JUST FELL AS I WAS DRIVING DOWN THE STREET. THE SAME THING HAPPENED TO THE RIGHT REAR WINDOW ON DEC. 1, 2006. THIS IS OBVIOUSLY A DEFECT SINCE THE SAME THING HAPPENED TO ONE REAR WINDOW IN MY DAUGHTER'S 2001 FOCUS, AND I HAVE RECENTLY SEEN TWO DIFFERENT FOCUSES IN MY AREA OF TOWN THAT HAVE THEIR BACK WINDOWS HELD UP BY PACKING TAPE, JUST AS MINE WAS! THE LOCAL FORD DEALER TOLD US IT WOULD COST $500 PLUS TO FIX EACH OF THE TWO WINDOWS, SO WE TOOK THE CAR TO AN INDEPENDENT SHOP WHERE WE HAD TO PAY $221 IN 2005 AND WILL PAY APPROXIMATELY THAT AMOUNT AGAIN WHEN WE TAKE THE CAR IN ON DEC. 20. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176494December 18, 2006
ENGINE AND ENGINE COOLING:ENGINE
TL* - THE CONTACT'S CAR WAS MARKED AS A TOTAL LOSS AS A RESULT OF A FIRE. THERE WAS AN ENGINE FIRE WHILE IT WAS PARKED. CONTACT HEARD OF SOME OTHER INSTANCES OF THAT HAPPENING. THERE WAS NO INDICATION OF PREVIOUS PROBLEMS WITH THE CAR. THE CONTACT BELIEVES THERE WAS A POLICE REPORT FILED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10176503December 18, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER LOCKS WHEN TURNING THE KEY ON A 2003 FORD FOCUS ZX3. THE CAR CANNOT BE STARTED MOST OF THE TIME. THIS IS DANGEROUS IF THE CAR STALLS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177475December 15, 2006
SUSPENSION:FRONT:WHEEL BEARING, VEHICLE SPEED CONTROL:CABLES, STRUCTURE:BODY:DOOR, ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY, EXTERIOR LIGHTING
2004 FOCUS BELT TENSIONER BROKE AND BATTERY FAILED. *TS THE FRONT DOOR HAD TO BE ALIGNED AND THE DOOR SEAL WAS REPLACED. THE THROTTLE CABLE HAD TO BE RE-ROUTED DUE TO THE CABLE BINDING. THE FRONT WHEEL BEARINGS WERE REPLACED. THE LEFT REAR MOTOR ASSEMBLY WAS REPLACED, THE 3RD BRAKE LIGHT LENS AND RIGHT SIDE CV AXLE WAS REPLACED. THE TRANSMISSION STARTED SHIFTING ERRATICALLY. THE CONSUMER ATTEMPTED TO MAKE A TURN, AND THE TRANSMISSION WOULD SHIFT FROM 1ST TO 2ND GEAR UNTIL THE ENGINE REVVED UP PAST 6000 RPM. THE CONSUMER WAS TOLD THERE WAS A PROBLEM WITH THE SERVO PISTONS. THE TRANSMISSION WAS EVENTUALLY REPAIRED. THE BATTERY FAILED 5 TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176241December 15, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DT*: THE CONTACT STATED WHEN THE VEHICLE WAS ACCELERATED TO 35 MPH; THE EGR TUBE CAME LOOSE FROM THE MANIFOLD FOR THE SECOND TIME, MADE A LOUD NOISE, AND ALLOWED ESCAPING EXHAUST FUMES TO ENTER THE PASSENGER COMPARTMENT. THE SERVICE DEALER AND THE MANUFACTURER WERE NOTIFIED. UPDATED 01/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176147December 14, 2006
ELECTRICAL SYSTEM:WIRING
08/15/06 I PURCHASED USED 2004 FORD FOCUS. 10/24/06 CAR DIES ON ME WHILE DRIVING. IT DIES AND AN "EXCLAMATION POINT" INDICATOR COMES ON IN THE DASH. THIS IS A VERY ABRUPT HALT WHENEVER IT DIES. IT ALMOST FEELS AS THOUGH SOMEONE HITS YOU FROM BEHIND. TOOK CAR TO DEALER FOR REPAIR. THEY SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM, HOWEVER THEY REPLACED THE TR SENSOR FOR THE AUTOMATIC TRANSMISSION. 11/06/06 PICKED CAR UP AND ON THE WAY HOME IT DIED ON ME TWICE. TOOK CAR BACK TO THE DEALER. THIS TIME THEY SAY THAT THEY FOUND WIRES THAT APPEAR TO HAVE BEEN CHEWED BY AN ANIMAL. THEY REPLACED THESE WIRES AND THE CAR HAS NOT DIED AGAIN SINCE. **THIS IS A VERY DANGEROUS SITUATION TO HAVE YOUR CAR JUST DIE IN THE MIDDLE OF THE FREEWAY WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176159December 14, 2006
AIR BAGS
DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY AND A FEW WEEKS LATER, THE PASSENGER AIR BAG LIGHT ILLUMINATED. THE DEALER ATTEMPTED A REPAIR HOWEVER, THE PROBLEM RECURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175978December 12, 2006
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
I PURCHASED A 2004 FORD FOCUS A YEAR AGO AND THE IGNITION CYLINDER IS GOING OUT. I HAVE BEEN STRANDED PLACES SEVERAL TIMES IN THE COLD BECAUSE OF THIS PROBLEM WHICH IS A KNOWN PROBLEM TO MANY FORD FOCUS OWNERS. I AM GOING TO HAVE TO REPLACE THIS ITEM SOON AT THE COST TO ME OF $250. THERE NEEDS TO BE SOMETHING DONE ABOUT THIS SINCE MANY OWNERS ARE EXPERIENCING THE SAME ISSUES. I HAVE HAD TO JIGGLE THE KEY SO MUCH MY HAND HURTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175743December 11, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2002 FORD FOCUS IGNITION LOCKING UP. IT JUST COST ME $285.00 TO HAVE A LOCKSMITH COME TO MY HOUSE WHERE MY TOTALLY DISABLED FORD FOCUS SAT. THE LOCKSMITH COMPLETELY REPLACED MY IGNITION AND SHOWED ME THE DIFFERENCE AND THE PROBLEM WITH THE FORD OEM IGNITION. THE LOCKSMITH TOLD ME THAT HE HAS BECOME AN EXPERT IN FORD FOCUS' IGNITIONS DUE TO THIS FAULTY PART. THERE IS NO WAY IN THE WORLD THAT THIS PROBLEM THAT HAS HAPPENED REPEATEDLY TO SO MANY PEOPLE SHOULD JUST GO AWAY. FORD NEEDS TO BE ACCOUNTABLE FOR THIS PROBLEM AND MAKE IT RIGHT FOR THE AMERICAN FORD CAR BUYING PUBLIC OR WE SHOULD STOP BUYING FORD'S! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175745December 11, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE CONTACT STATED THE IGNITION SWITCH JAMMED AND THE SWITCH WOULD NOT TURN. THE SERVICE DEALER AND MANUFACTURER WERE NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175831December 11, 2006
ELECTRICAL SYSTEM:IGNITION
I HAVE OWNED 2 FORD FOCUSES, A 2000 AND NOW A 2003 MODEL. BOTH VEHICLES HAVE HAD THE IGNITION LOCK UP AND I WAS CHARGED $400 TO FIX IT. OBVIOUSLY, FORD MOTOR COMPANY IS COMFORTABLE ENOUGH WITH THIS DESIGN FLAW THAT THERE HAVE BEEN NO RECALLS, AND THE CONSUMER IS LEFT HOLDING THE BILL. THERE ARE OVER 400 COMPLAINTS ABOUT THIS LOGGED ON THE FOLLOWING WEBSITE: HTTP://FORUMS.FOCALJET.COM/PROBLEMS-SERVICE-RECALLS/416401-PLEASE-POST-IF-YOUR-IGNITION-HAS-LOCKED.HTML WHAT DOES IT TAKE TO GET THIS COMPANY TO ADMIT THEY ARE PUTTING OUT A FAULTY PRODUCT? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175836December 11, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT*: THE CONTACT STATED WHILE ATTEMPTING TO ENGAGE THE POWER WINDOW CONTROL, THE FRONT DRIVER SIDE POWER WINDOW FAILED TO OPEN WITHOUT WARNING. AFTER INITIAL INSPECTION BY THE CONTACT, THE LEFT REAR PASSENGER SIDE POWER WINDOW FAILED TO OPERATE AS WELL. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE POWER WINDOWS WERE WORN, AND FAILED DUE TO NORMAL WEAR AND TEAR. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175714December 10, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN I TRIED TO START MY 2001 FORD FOCUS THIS MORNING TO RETURN HOME, THE IGNITION LOCKED. I HAD THIS PROBLEM FIXED 2CE BEFORE WHILE UNDER WARRANTY. IT IS NO LONGER UNDER WARRANTY. WHEN I WENT ON THE WEB FOR INFO I SPENT HRS READING OF ALL THE OTHER CONSUMERS WITH THE SAME PROBLEM AND THAT FORD HAS DONE NOTHING TO SOLVE THIS. IT WAS SUGGESTED I WRITE TO THIS SITE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175682December 9, 2006
ELECTRICAL SYSTEM:IGNITION
THIS IS THE 5TH TIME MY IGNITION CYLINDER LOCKED UP ON ME. I AM FED UP WITH HAVING TO REPLACE THIS. THIS IS RIDICULOUS!!!!!!!!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175684December 9, 2006
ELECTRICAL SYSTEM
THE CAR HAD BEEN DRIVEN 2-3 MILES, THEN PARKED. ABOUT 15 MINUTES LATER THE FIRE WAS SPOTTED. FLAMES WERE 12 TO 15 FEET HIGH BEFORE THE FIRE DEPT ARRIVED AND PUT IT OUT. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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