Ford Focus Complaints

22,326 consumer complaints on file.

#10175415December 6, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I OWN A 2000 FORD FOCUS AND I AM EXPERIENCING THE IGNITION KEY LOCK. THIS IS THE SECOND TIME THIS HAPPEN TO THIS CAR, BUT THERE ARE NUMEROUS CASES LOGGED ON THE INTERNET. FORD DENIED THE PROBLEM AND DOES NOT MAKE ITSELF RESPONSIBLE FOR THIS DEFECTIVE PART. TEXAS IS A BIG STATE WITH MILES OF EMPTY ROAD AND IF THIS PROBLEM HAPPEN WHILE DRIVING ON THESES ROAD ON A WINTER OR A VERY HOT SUMMER A PERSON CAN DIE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175312December 6, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2001 FORD FOCUS: IGNITION KEY WILL NOT TURN AFTER INSERTION, SO THE CAR WON'T START. JAMMING KEY HARD INTO COLUMN AND MAYBE ROCKING THE STEERING WHEEL EVENTUALLY ENABLES THE KEY TO TURN AND START THE VEHICLE. INTERMITTENT, BUT NOW BECOMING MORE FREQUENT. LAST TIME IT TOOK 40 MINUTES TO START CAR - COULD BE PERSONAL DANGER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175150December 5, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 2000 FORD FOCUS HAS LESS THAN 26,000 MILES ON THE CLOCK AND THE IGNITION LOCK HAS JAMMED AND HAD TO BE REPLACED TWICE. SECOND TIME WAS AFTER WARRANTY EXPIRED. AAA CERTIFIED LOCKSMITH TOLD ME HE REPLACES HUNDREDS OF THESE LOCKS A YEAR, BECAUSE FORD IS STILL USING THE SAME DEFECTIVE OEM LOCK MADE IN GERMANY BY HUF. LOCKSMITH INSTALLED A STRATTEC #707592 WHICH HE SAID IS VERY RELIABLE AND IN FACT OEM EQUIPMENT ON OTHER FORD VEHICLES SUCH AS EXPLORER. HE SAID FORD DEALERS ARE STILL INSTALLING THE DEFECTIVE HUF LOCK AS A REPLACEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175223December 5, 2006
ELECTRICAL SYSTEM:IGNITION
I TRIED TO LEAVE MY BEST FRIENDS HOUSE BUT MY 2003 FORD FOCUS WOULD NOT START. APPARENTLY I NEED A WHOLE NEW IGNITION. SO I BEGAN SURFING THE NET FOR PRICES AND QUOTES BUT INSTEAD I'VE STUMBLED UPON HUNDREDS OF COMPLAINT FROM ACROSS THE COUNTRY. I WAS TOLD THE PART I WILL NEED COST $70. PLUS $50 TO TOW THE CAR SINCE I CANNOT GET THE CAR STARTED. SO FAR I'VE ONLY MISSED ONE DAY OF WORK BUT I MIGHT MISS MANY MORE BECAUSE I CAN'T AFFORD TO GET THE CAR FIXED RIGHT NOW. WHEN I SPOKE TO THE FORD COMPANY THEY TOLD ME THAT MY TOTAL BILL WILL BE AROUND $230. I AM SO FRUSTRATED WITH THIS CAR. I'M NOT SURE IF I WILL EVEN GET THE CAR FIXED. I PLAN TO INVEST IN A NEW NISSAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175238December 5, 2006
ELECTRICAL SYSTEM:IGNITION
SECOND OCCURRENCE OF KEY BEING PUT IN IGNITION, STEERING WHEEL LOCKING UP AND INABILITY TO START CAR. VEHICLE HAD TO BE TOWED TO DEALERSHIP AND REPAIRED. FIRST TIME (11/2004) UNDER WARRANTY, SECOND TIME(12/5/06) CHARGED $300, REDUCED TO $80 UNDER PROTEST FOR A KNOWN PROBLEM. NO WONDER FORD IS GOING UNDER! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175257December 5, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
EXHAUST GAS RETURN (EGR) LINE FAILED AT EXHAUST MANIFOLD MOUNTING FLANG . THIS FAILURE ALLOWS CARBON MONOXIDE AND CARBON DIOXIDE TO SEEP INTO THE PASSENGER COMPARTMENT OF THE FOCUS. CO POISING CAN CAUSE: 1)DEATH A) THE DRIVER OF THE FORD FOCUS PASSES OUT AND DIES IN A CRASH B) THE DRIVER OF THE FORD FOCUS DIES FROM CO POISING 2)ORGAN FAILURE IT IS INTERESTING TO NOTE THAT YOU CAN'T ATTACH A PHOTOMICROGRAPH'S TO THIS COMPLAINT FORM? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175097December 4, 2006
ELECTRICAL SYSTEM:IGNITION
I HAVE HAD MY 2004 FORD FOCUS FOR ABOUT 6 MONTHS, AND I HAD BOUGHTEN IT USED. IT HAS RUN VERY WELL WITH NO PROBLEMS AT ALL UP UNTIL RECENTLY. I HAVE GONE TO START MY CAR, AND THE KEY WOULD GET STUCK AND NOT TURN OVER AND THE WHEEL WOULD LOCK UP. AFTER SEVERAL ATTEMPTS, THE CAR WOULD START AND RUN FINE. YESTERDAY IT TOOK ME ALMOST 2 HOURS TO TURN THE KEY OVER TO GET MY CAR TO START. TODAY I CALLED A FORD DEALERSHIP, BECAUSE THEY THINK THAT I NEED A NEW IGNITION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175129December 4, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR ON MY FORD FOCUS. THEY SLOWLY STOPPED WORKING AND THEN THE HOLE UNIT WENT OUT ON MY 2 YEAR OLD CAR. THERE IS SHOWING A RECALL FOR 2003 TO 2005 FORD FOCUS WIPER MOTORS BUT SOME HOW MY CAR IS NOT ON THAT RECALL. NOTHING HAS BEEN FIXED YET BECAUSE MY EXTENDED WARRANTY DOES NOT COVER THE WIPER MOTOR . THIS IS AN ON GOING ISSUE AND A SAFETY ISSUE THAT FORD SHOULD HAVE TO FIX... THIS IS WHY WE PAY SO MUCH MONEY FOR THESE CARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174884December 1, 2006
ELECTRICAL SYSTEM:IGNITION:MODULE
TRIED TO START CAR, BUT IGNITION WOULD NOT TURN WITH KEY INSERTED. IGNITION REMAINS LOCKED EVEN WITH NEW KEY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174934December 1, 2006
ELECTRICAL SYSTEM:IGNITION
I HAVE HAD THIS ISSUE COME UP A FEW TIMES LATELY. WHEN I PUT MY KEY IN MY IGNITION, THE KEY WILL NOT TURN. FROM RESEARCHING THIS ON THE INTERNET, IT IS OBVIOUS THAT FORD MOTOR COMPANY HAS IGNORED THE PROBLEM AND REFUSES TO RECALL A SERIOUSLY FAULTY PART. I HAVE BEEN TOLD THAT IT IS NOT RECALLED BECAUSE IT IS NOT A "SAFETY" ISSUE. WHEN SOMEONE WITH A SMALL CHILD CAN NOT START THEIR CAR IN THE DEAD OF WINTER (STUCK ON THE SIDE OF A ROAD), I WOULD CLASSIFY THAT AS A SAFETY ISSUE! THE LOCAL FORD DEALERSHIP ADMITTED TO ME THAT THIS IS A PROBLEM THAT NEEDS ADDRESSED. THE TOW TRUCK DRIVER TOLD ME THAT HE TOWS OVER 30 FOCUSES PER YEAR FOR THIS ISSUE ALONE. THE LOCAL DEALERSHIP TOLD ME THAT THEY NEED TO DO AN OFFICIAL DIAGNOSIS BEFORE THEY WILL DETERMINE THE PROBLEM. WHAT A RIP OFF! THEY ARE TRYING TO CHARGE ME $100 TO DIAGNOSE AN PROBLEM THAT EVERYONE ALREADY KNOWS. THIS IS WHY FORD IS LOSING MILLIONS OF CUSTOMERS AND BILLIONS OF DOLLARS. THEY HAVE LOST ME OVER A $90 IGNITION TUMBLER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174954December 1, 2006
ELECTRICAL SYSTEM:IGNITION
LOCKING OF IGNITION IN FORD FOCUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174955December 1, 2006
ELECTRICAL SYSTEM:IGNITION
LOCKING OF IGNITION IN FORD FOCUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174799November 30, 2006
SUSPENSION:FRONT:WHEEL BEARING
DT*: THE CONTACT STATED THERE WAS A WHIZZING NOISE HEARD WHEN THE VEHICLE WAS DRIVEN 5 MPH AND FASTER AND WHEN THE VEHICLE WAS TURNED TO EITHER DIRECTION. THE NOISE INCREASED OVER TIME. THE SERVICE DEALER INSPECTED THE VEHICLE, AND DETERMINED THE PROBLEM WAS THE WHEEL BEARINGS IN BOTH FRONT WHEELS. THE MANUFACTURER WAS NOTIFIED AFTER THE CONTACT RECEIVED TSB # 630347 (01B85) ABOUT THE SUSPENSION: FRONT: WHEEL BEARING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174516November 28, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE ENGINE WITH THE KEYS IN THE IGNITION, THE IGNITION LOCKED AND WOULD NOT TURN. AFTER SEVERAL ATTEMPTS, THE IGNITION TURNED AND THE ENGINE STARTED. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED. UPDATED 01/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174534November 28, 2006
FUEL SYSTEM, GASOLINE
DT*: THE CONTACT STATED THAT GASOLINE OVERFLOWED FROM THE GAS TANK ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHO UPON EXAMINATION DETERMINED THAT THERE WAS MINOR DEBRIS IN THE VENT HOSE OF THE GAS TANK. THE DEALER BLEW OUT THE VENT HOSE. AFTER THE PROCEDURE THERE WERE NO FURTHER PROBLEMS WITH THE GAS TANK. THERE WAS A NHTSA RECALL # 06E056000 REGARDING FUEL SYSTEM, GASOLINE WHICH WAS FOUND THAT WAS SIMILAR TO THIS ISSUE. UPDATED 01/10/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174536November 28, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER LOCKED UP AND I COULDN'T GET THE KEY IN. HAD TO HAVE IT DRILLED OUT AND REPLACED - $300. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174539November 28, 2006
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT COME OUT OF THE IGNITION - WE HAVE NO MONEY TO REPLACE ANYTHING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174635November 28, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM
I OWN A 2001 FORD FOCUS ZTECH. MY CAR WAS STALLING AT RANDOM IN THE MIDDLE OF DRIVING AND FINALLY WOULDNT START AT ALL. I TOOK IT TO A DEALERSHIP. THEY SAID MY BATTERY CABLES WERE MELTED, SO THEY REPLACED THEM, REROUTED THEM, ALONG WITH MY CLIPS, ETC. THEY COULDN'T FIGURE OUT WHY MY CABLES WOULD BE LIKE THAT AND SAID THAT IS PROBABLY WHY MY CAR DOESN'T START ALL THE TIME, BUT THEY COULDN'T BE POSITIVE SO THEY RECOMMENDED THAT I REPLACE MY STARTER AS WELL. THEY CHARGED ME $998. THIS ALSO HAPPENED TO ME IN PREVIOUS YEARS. I WENT TO THE VEHICLE RECALL SITE AND SEE THAT FORD STARTED A RECALL IN 2003 ON THIS VERY SAME PROBLEM. WHY DIDN'T I RECEIVE RECALL INFORMATION ON MY CAR? I'VE STALLED BEFORE IN THE MIDDLE OF TRAFFIC LAST YEAR FOR THE SAME PROBLEM AND HAD MY BATTERY REPLACED. THIS HAPPENS TOO MUCH. I HAVE SMALL CHILDREN'S SAFETY TO WORRY ABOUT. WHAT BOTHERS ME IN ADDITION TO THAT IS THAT THE FORD DEALERSHIP THAT I USED SHOULD HAVE NOTICED THIS RECALL AND RELATED IT TO MY VEHICLE'S PROBLEM. I FEEL THIS IS A TERRIBLE SAFETY ISSUE, AND I CAN'T AFFORD TO KEEP GETTING NEW BATTERIES/CABLES AND STARTERS. ALSO, MY KEY KEEPS GETTING STUCK IN THE IGNITION, AND FORD WON'T DO ANYTHING ABOUT THAT EITHER, EVEN THOUGH MY DEALER SAID IT'S A VERY COMMON PROBLEM WITH THIS PRODUCT. THEY SAID IT WOULD COST ME AT LEAST $400 TO FIX IT. I'VE ALREADY GOTTEN STUCK AT A STORE TWICE. IT JUST WORKS WHEN IT WANTS TO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174462November 27, 2006
TIRES:TREAD/BELT, TIRES
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, THERE WAS A VIBRATION COMING FROM THE REAR SIDE OF THE VEHICLE. IT WAS TAKEN TO AN INDEPENDENT SHOP, WHO DETERMINED THAT NEW TIRES SHOULD BE INSTALLED. THE TIRE MANUFACTURER RECOMMENDED THE PRESSURE WAS 44 PSI. 20,000 MILES LATER, THE PROBLEM RECURRED AND THE TIRES WERE CUPPED AND THE BELT BROKE. THE TIRE PRESSURE WAS REGULARLY CHECKED WERE ROTATED REGULARLY. AFTER THE SECOND INCIDENT, THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO ADMITTED THAT FORD HAD AN ONGOING PROBLEM. THE MANUFACTURER WAS NOTIFIED, WHO ALSO ADMITTED TO THE CONTACT THAT THERE WAS A PROBLEM BUT WOULD NOT OFFER TO CORRECT THE ISSUE. MAKE TIRE: DAYTON/MODEL: UNKNOWN/SIZE: F15/MANUFACTURED: DAYTON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174467November 27, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN A PUBLIC PARKING AREA, ANOTHER VEHICLE HIT THE FRONT END OF THE PARKED VEHICLE CAUSING IT TO BE MOVED TEN FEET ONTO THE ROAD. ON ANOTHER OCCASION, WHILE PARKED, THE VEHICLE MOVED ON ITS OWN HITTING ANOTHER PARKED VEHICLE. THE VEHICLE WAS TAKEN INTO A LOCAL INDEPENDENT BODY SHOP FOR BODY WORK. THERE WERE NO FURTHER EXAMINATION OR REPAIRS MADE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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