Ford Focus Complaints

22,326 consumer complaints on file.

#10174353November 26, 2006
AIR BAGS
I WAS HIT ON MY PASSENGER SIDE (T-BONED) BY ANOTHER CAR. NONE OF MY AIRBAGS DEPLOYED (SIDE OR FRONTAL). I WAS HIT HARD ENOUGH THAT THE IMPACT ITSELF KNOCKED ME OUT. THE FRAME OF MY CAR WAS BENT AND IT WAS TOTALLED. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10174179November 24, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE STEERING WHEEL LOCKED UP AND I COULDN'T TURN THE IGNITION KEY. I HAD TO CALL AAA TO SEND A LOCKSMITH TO REPLACE MY IGNITION SWITCH. HE SAID THAT THIS HAPPENED A LOT WITH FOCUSES. I RESEARCHED THE PROBLEM AND DISCOVERED THAT THIS IS A COMMON PROBLEM IN FORD FOCUS, BUT FORD HAS NOT ADDRESSED THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174196November 24, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL
IGNITION FAILED ON 2000 FORD FOCUS ALSO TURN CANCEL SIGNAL 3 TIMES UNDER WARRANTY AND BROKEN AGAIN OUT OF WARRANTY THE IGNITION FAILED 3000 MILES AFTER WARRANTY EXPIRED. THE TURN CANCEL DURING AND AFTER. I HAVE 1 RELATIVE AND 1 FRIEND THAT HAS HAD THE SAME THING HAPPEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174149November 24, 2006
STRUCTURE:BODY:TRUNK LID
DT*: THE CONTACT STATED WHILE ATTEMPTING TO OPEN THE TRUNK WITH THE REMOTE SWITCH IT BECAME INOPERABLE. THE VEHICLE WAS DRIVEN TO THE DEALER TWICE FOR THIS AND BOTH TIMES THE SWITCH WAS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174083November 22, 2006
SUSPENSION
IN LATE OCTOBER 2006 I TOOK MY 2002 FORD FOCUS FOR VIBRATION/GRINDING NOISE COMING FROM FRONT END. FORD WALKER IN CLEARWATER, FLORIDA SAID THAT MY ENGINE/TRANS. MOUNT WERE WORKING PROPERLY. FORD KEPT MY CAR FOR 1 WEEK AND I STILL HAD THE SAME PROBLEM. I TOOK THE CAR BACK TO FORD THE VERY NEXT DAY BECAUSE OF THE SAME PROBLEM. AGAIN THEIR SERVICE MANAGER AND REGIONAL MANAGERS TOLD ME THAT NOTHING WAS WRONG WITH MY CAR. FORD CHARGED ME $100 FOR MY DEDUCTIBLE AND DIDN'T FIXED MY PROBLEM. I THEN TOOK MY CAR TO ANOTHER PLACE WHERE THEY REPLACED MY RIGHT SIDE ENGINE MOUNT WHICH WAS COMPLETELY BROKEN. THE VERY SAME PIECE FORD WALKER LIED TO ME STATING IT WAS WORKING PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174109November 22, 2006
ELECTRICAL SYSTEM:IGNITION
WENT TO LEAVE WORK ONE EVENING, PUT MY KEY IN THE IGNITION AND IT WOULD NOT TURN. I WAS STRANDED AND HAD TO CALL MY HUSBAND TO PICK ME UP. HAD TO HAVE CAR TOWED TO DEALERSHIP. THEY INSTALLED NEW IGNITION TUMBLER. SINCE THIS IS A KNOWN PROBLEM WITH THIS VEHICLE AND I HAVE ONLY OWNED THE CAR FOR A LITTLE OVER A MONTH, THE DEALERSHIP PAID HALF OF THE BILL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173920November 21, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP QUIT ON MY 2002 FORD FOCUS - CAR STALLED IN TRAFFIC. THIS SAME PROBLEM ON YEAR 2000 AND 2001 FORD FOCUS HAVE BEEN GIVEN EXTENDED WARRANTY BUT NOT THE 2002. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173995November 21, 2006
VEHICLE SPEED CONTROL
WHEN ATTEMPTING TO CHANGE LANES ON PARKWAY ACCELERATOR" FELL" TO FLOOR AND STUCK THERE SPEEDING UP CAR UNTIL IGNITION KEY WAS REMOVED TO SHUT OFF ENGINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173906November 20, 2006
STRUCTURE:BODY
WATER LEAK INTO THE FRONT PASSENGER FOOT WELL. STARTED IN JULY, WENT BACK TO THE DEALER THREE TIMES, FINAL TIME WAS TOLD IT NEEDS TO GO TO A BODY SHOP, POSSIBLE DEFECTIVE BODY PANEL ISSUES? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173907November 20, 2006
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
THE TRUNK LATCH HAS BEEN TROUBLE FROM THE DAY I GOT THE CAR (NOT CLOSING, IT WOULD TAKE 2 TO 3 TIMES TO GET IT TO CLOSE). NOW IT WILL NOT OPEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173796November 18, 2006
WHEELS:HUB, SUSPENSION
A "GRINDING" NOISE WAS HEARD WHEN BRAKES WERE APPLIED. INSPECTED BRAKES - FOUND NO PROBLEM. WITHIN A FEW DAYS THE GRINDING NOISE TURNED INTO A CONSTANT "GROWLING"/ "RUMBLING" NOISE. RE-INSPECTED WHEELS/ BRAKES AND FOUND DRIVERS SIDE REAR WHEEL TO BE LOOSE / WOBBLE (LUG NUTS WERE PROPERLY TORQUED). CLOSER INSPECTION REVEALED THAT THE HUB/ WHEEL BEARING ASSEMBLY HAD "SIGNIFICANT PLAY". WHILE THE CAR WAS JACKED UP THE DRIVERS SIDE REAR WHEEL WOULD GO FROM "EASILY SPUN TO NEARLY LOCKED UP". THE "REAR BEARING RETAINING CAP RECALL" WAS PERFORMED ON THIS CAR YEARS AGO - WE ARE THE ORIGINAL OWNER OF THIS CAR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173672November 16, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
STEERING WHEEL LOCKS AND CAR WILL NOT START. I AM FINDING OUT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS. THIS COULD LEAVE US STRANDED. IT HAPPENS MORE OFTEN AS TIMES PASSES. AS THIS SEEMS TO BE A COMMON PROBLEM, I FEEL THE REPAIR SHOULD BE COVERED BY FORD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173541November 15, 2006
ELECTRICAL SYSTEM:IGNITION
STEERING WHEEL, IGNITION, AND GEAR SHIFT ARE ALL LOCKED. THE KEY WILL NOT TURN IN THE IGNITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173603November 15, 2006
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
AUTOMATIC TURN SIGNAL CANCELLATION INOPERATIVE; IT HAS NOT WORKED FOR ABOUT 3 MONTHS; HAVE NOT GOTTEN IT REPAIRED, BUT PLAN TO FIX IT SOON. *M
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173367November 13, 2006
SUSPENSION:REAR
REAR END IS CONTINUOUSLY OUT OF ALIGNMENT CAUSING SCALLOPING TO THE REARS OF TWO SETS OF TIRES. FORD DEALERSHIP AND FORD HEADQUARTERS REFUSE TO TAKE ANY ACTION, EXPLAINING IT IS MY "TOUGH LUCK" AND THAT I NEED TO PURCHASE NEW TIRES AND CONTINUE TO PAY ONCE TO TWICE A YEAR FOR ALIGNMENT IF TIRES HAVE NOT ALREADY BEEN DESTROYED. MANY OTHER MECHANICS I TALK TO SAY THE FOCUS IS NOTORIOUS FOR REAR END ALIGNMENT, BUT FORD WILL NOT MAKE ANY EFFORT TO RECTIFY THE SITUATION OR TAKE CONCILIATORY ACTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173237November 12, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:ELECTRICAL
2 TIMES MY IGNITION FROZE AND THE KEY WOULD NOT TURN TO START THE MOTOR. AND I HAD TO HAVE THE IGNITION REPLACED BOTH TIMES; JULY 16,2002 AND AGAIN ON OCTOBER 13, 2006. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173115November 10, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
AS IN NHTSA CAMPAIGN ID # 03V482000, MY 2001 FORD FOCUS STALLS WHEN THE FUEL TANK IS LESS THAN 1/3 FULL, THE VEHICLE IS ACCELERATING, AND TURNING TO THE RIGHT. FORD WILL NOT FIX THE PROBLEM BECAUSE THEY CLAIM TO HAVE REACHED A SOLUTION ON VEHICLES ASSEMBLED AFTER JUNE 13, 2001. MY VEHICLE WAS ASSEMBLED JUNE 19, 2001. SINCE IT EXHIBITS THE SAME SYMPTOMS, THEY HAD NOT CORRECTED THE PROBLEM BY JUNE 13, 2001. ACCORDING TO NHTSA DOCUMENTS FORD DIDN'T START INSTALLING REDESIGNED FUEL PUMPS UNTIL SOMETIME IN 2004. NHTSA SHOULD REQUIRE FORD TO EXTEND THE PROGRAM TO ALL FOCUS VEHICLES THAT USED THE POORLY DESIGNED FUEL PUMP AND DISPLAY FAILURE SYMPTOMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173135November 10, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
MY FOCUS IS EXHIBITING THE PROBLEMS ASSOCIATED WITH THIS RECALL - NHTSA CAMPAIGN #02V288000 ELECTRICAL SYSTEM:BATTERY:CABLES I TOOK MY VEHICLE DOWN TO THE DEALERSHIP AND THEY TOLD ME EVEN THOUGH MY CAR IS HAVING THE SAME EXACT PROBLEMS IT IS NOT COVERED UNDER THE WARRANTY. I GOT THE SAME RESPONSE WHEN I CALLED THE FORD CUSTOMER SERVICE NUMBER. I HAVE REPLACED THE ALTERNATOR TWICE AND THE BATTERY 3 TIMES. THE CABLES ARE ALL CHEWED AND BURNT NEAR THE TERMINAL ENDS. I'VE HAD NUMEROUS TERMINAL ENDS SO HOT THAT THEY START MELTING OFF AND INTO MY BATTERY. RIGHT NOW MY CAR WILL NOT START AND MY BATTERY CABLES ARE BURNT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173062November 9, 2006
STEERING
I HAVE A 2003 FORD FOCUS. NOW I AM HAVING A PROBLEM WITH STEERING WHEEL LOCK-UP. MY SEARCH ON THE INTERNET HAS SHOWN THAT THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THE FOCUS. THIS PROBLEM WILL OCCUR OUT OF THE BLUE AND NOW I AM BEGINNING TO THINK THAT IT ISN'T JUST MY KEY. THERE IS A PROBLEM WITH THIS LOCK DESIGN. FORD NEEDS TO RECALL THIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172985November 8, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CYLINDER FAILED TO TURN DURING START UP. KEY WOULD BOTTOM OUT IN CYLINDER AS REQUIRED, BUT UPON ATTEMPTING TO ROTATE IN ANY DIRECTION THE KEY WOULD NOT MOVE. COULD NOT GET KEY TO ROTATE AFTER REPEATED ATTEMPTS TO DO SO OVER A 12 HOUR PERIOD. AFTER RESEARCHING THE PROBLEM ON THE INTERNET AND TALKING WITH THE DEALERSHIP SERVICE REP WHERE I PURCHASED THE VEHICLE, IT SEEMS THIS PROBLEM IS VERY PREVALENT WITH THIS PARTICULAR MODEL FROM ITS INCEPTION IN 2000. THE PARTICULAR FAILED IGNITION CYLINDER INSTALLED IN THE VEHICLE LISTED HAS HAD NUMEROUS ISSUES IN THE PAST, BUT EACH TIME RESOLVED THE PROBLEM WITHIN MINUTES. NOT THIS TIME. IT HAD TO BE REPAIRED THROUGH DESTRUCTIVE DISASSEMBLY, IE THE CYLINDER LOCK NEEDED TO BE DRILLED AND REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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