Ford Focus Complaints

22,326 consumer complaints on file.

#10240339August 30, 2008
TIRES, TIRES:VALVE
THE FIRST INCIDENT OCCURRED WHILE PARKED DURING SHOPPING HOURS; DAYLIGHT. THE LEFT, BACK TIRE LET OUT A HISSING SOUND THAT WAS COMING FROM THE TIRE AREA. THE VALVE STEM WAS LEAKING AIR. THE TIRE WAS GOING FLAT. THIS WAS THE FIRST INCIDENT; 06/09/08; MILEAGE ON THE FORD FOCUS 2007 HATCHBACK WAS 14,143. THE SECOND INCIDENT OCCURRED ON 07/31/08; THE RIGHT FRONT WHEEL, PASSENGER SIDE, ALSO WAS LOSING AIR; AGAIN IT WAS THE VALVE STEM; MILEAGE 14,933; VEHICLE PURCHASED ON 02/16/07. HANKOOK OPTIMO H725 TIRE SIZE P195/6OR15 87T HANKOOK USA CORPORATE HEADQUARTERS 1450 VALLEY ROAD WAYNE, NEW JERSEY 07470 WWW.HANKOOKTIREUSA.COM TREADWEAR "620" TRACTION B TEMPERATURE B M + S RADIAL TUBELESS STANDARD LOAD MADE IN CHINA (2) VALVE STEM FAILURES/2 DOOR HATCHBACK----FORD MOTOR COMPANY PLIES: THREAD 2 STEEL + 1 POLYESTER SIDEWALL 1 POLYESTER VIN# *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240163August 29, 2008
LATCHES/LOCKS/LINKAGES
THE IGNITION LOCK CYLINDER JAMMED UP ON ME SO THAT I COULD NOT START THE CAR. THIS IS THE SECOND TIME IT HAS HAPPENED. THE LOCK CYLINDER HAD TO BE REPLACED AS IN THE PAST INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240227August 29, 2008
ELECTRICAL SYSTEM
2000 FORD FOCUS, IGNITION CYLINDER LOCKS UP AND CANNOT TURN KEY TO TURN ON CAR. I SEE THAT THERE HAS BEEN A LOT OF REPORTED INCIDENTS OF THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240280August 29, 2008
ELECTRICAL SYSTEM
IGNITION IS STUCK AND WONT TURN. LEFT MY WIFE AND DAUGHTER WITH NO WAY OF GETTING HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240127August 28, 2008
STEERING
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE STEERING WHEEL PULLED TO THE LEFT WITHOUT WARNING. AS A RESULT, THE VEHICLE SIDESWIPED A PARKED VEHICLE. THE MIRROR WAS DAMAGED. THE POLICE WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN REPAIRED. AN INDEPENDENT MECHANIC STATED THAT THE STEERING CONTROL ARM DISENGAGED, WHICH CAUSED THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240149August 28, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WE BOUGHT THIS TWO YRS AGO FROM FORD DEALERSHIP AND UP TO THE DATE IT BROKE DOWN NOT ONE PROBLEM . WE DO ALL THE MAINTENANCE PLUS SOME ALL BUY CERTIFIED MECHANICS . THIS WAS OUR ONLY CAR . THE ENGINE BLEW AT UNDER 200XXXKM . THESE ARE ALL HIGHWAY KM AS WE ARE COMMUTERS . THERE IS NO WAY THIS ENGINE SHOULD HAVE BLOWN AT THAT MANY KM WITHOUT SOME KIND OF WARNING SIGN . BEFORE THE DAY IT BLEW THERE WERE NO KNOCKS NOTHING RAN LIKE A TOP . WE HAVE NEVER TAKEN THIS CAR OVER 100KM ON THE HIGHWAY AS ITS OUR ONLY MODE OF TRANSPORTATION . WE STILL OWE 140000 ON THIS HUNK OF CRAP . IM JUST WONDERING IF THIS IS THE NORM FOR THE FOCUS ENGINES . IM JUST BAFFLED BECAUSE LIKE I SAID THERE WAS ABSOLUTELY NO WARNING SIGNS UP TILL THE MORNING IT HAPPENED IT STARTED TO SPUTTER AND LOSE POWER . THE MISSES DROPPED ME OFF AT WORK MADE IT TO THE SHOP BARELY AND ITS NEVER STARTED SINCE . THE MECHANIC SAYS THERE IS NO COMPRESSION IN NUMBER 4 CYLINDER AND IT WAS JUST IN THE SHOP FOR A TUNE UP MAYBE A MONTH TOPS BEFORE THIS HAPPENED . ANY HELP OR INFO WOULD HELP . THERE AREN'T THAT MANY OUT THERE THAT CARE ABOUT THE LITTLE MAN SO I'LL TAKE ANY HELP OR ADVISE I CAN GET . THX TANIA AND DERREK EBERLIE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239955August 27, 2008
ELECTRICAL SYSTEM:IGNITION
I DO NOT KNOW FOR SURE WHAT CAUSED IT, BUT MY IGNITION ON MY 03 FORD FOCUS LX LOCKED UP AND WOULD NOT TURN OVER. YOU COULD LEAVE THE KEY IN AND IT WOULD ALWAYS START. BUT IF YOU TOOK THE KEY OUT IT WOULD LOCK UP AND REFUSE TO TURN. I HAVE NOT HAD IT FIXED YET AND I THINK IT IS NOT FAIR THAT I SHOULD HAVE TO FIX IT WHEN 9 OUT OF 10 FORD FOCUS DO THIS. I AM TAKING IT TO A LOCK SMITH TO HAVE IT FIXED NEXT WEEK AND I WILL BE SELLING IT AND I WILL NEVER BUY A FORD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240408August 27, 2008
WHEELS:HUB
2005 FORD FOCUS ZX4 FLAT TIRE WAS CAUSED BY THE WHEEL COVER HITTING THE VALVE STEM. CONSUMER STATES THAT THE WHEEL COVER IS BENDING THE VALVE STEM . *NJ ALL 4 OF THE WHEEL COVERS WERE ROTATING ON THE WHEELS . THE DEALER USED EPOXY GLUE TO FASTEN THE WHEEL COVERS TO THE WHEELS. THREE OF THE COVERS STUCK, BUT THE FOURTH CONTINUED TO ROTATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239977August 27, 2008
ELECTRICAL SYSTEM:IGNITION
IGNITION ON MY 2004 FORD FOCUS WOULD NOT TURN. THIS HAS HAPPEN BEFORE AND I WAS ABLE TO GET THE CAR RUNNING. THE LATEST I HAD TO DRILL OUT THE IGNITION TO GET THE CAR HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239817August 26, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START IN THE MORNINGS AND IT WOULD IDLE EXTREMELY ROUGHLY. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE AND REMEDY THE ISSUE. IN ADDITION, THE MOTOR MOUNTS HAD TO BE REPLACED AND THE AIR CONDITIONER WOULD NOT BLOW COLD AIR. THE CONTACT IS IN THE PROCESS OF DETERMINING THE CAUSE OF THE FAILURES. THE FAILURE MILEAGE WAS 10 AND CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239846August 26, 2008
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS WAGON. COMPLAINT: KEY WON'T TURN IN IGNITION. HAD IT REPAIRED BY SV. STATION COUPLE OF WEEKS AGO (STILL GIVING ME PROBLEMS) MY SON BROUGHT A FOCUS AT THE SAME TIME I DID AND HAD THE SAME PROBLEM NOT TOO LONG AFTER HE PURCHASED HIS. MY DAUGHTER CALLED ME TODAY AND SAID "GUESS WHAT. HER FATHER IN LAW WENT TO START MY GRANDSONS CAR AND THE KEY WON'T TURN" YOU GUESSED IT, A 2000 FOCUS. I STARTED RESEARCHING ON THE INTERNET AND COULDN'T BELIEVE ALL THE COMPLAINTS RELATED TO THIS PROBLEM. EVERYBODY THAT BROUGHT IT TO THE FORD DEALERS FOR REPAIR WERE SHELLING OUT $500.00. OUTRAGED, THAT IS WHAT PROMPTED ME TO REGISTER THIS COMPLAINT AS FAR AS I'M CONCERNED THIS IS AS CLOSE TO A SCAM AS YOU CAN GET. WHAT A GRAND DESIGN FOR AN EASY PROFIT! THERE ARE ALOT OF PEOPLE OUT THERE SCREAMING RECALL AND FORD SITS BACK AND DOES NOTHING! THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239556August 25, 2008
LATCHES/LOCKS/LINKAGES, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, TIRES, SUSPENSION:REAR, EQUIPMENT
I WILL START WITH THE FACT THE CAR IS ON IT'S FOURTH BATTERY. IT HAS HAD THE WIRING HARNESS REPLACED ALONG WITH EVERY SENSOR IN THE CAR SOME TWICE. THERE WAS A STEERING COLUMN RECALL DONE ON IT. THE TWO BACK WINDOWS TRACKS HAVE BEEN BROKE A TOTAL OF SIX TIMES. THE DOOR HANDLES BRAKE THREE SO FAR. THE STEREO IS BROKE FOR THE SECOND TIME. I HAVE HAD TO DO THE BRAKES TWICE SO FAR AND ALL THIS AND THE CAR ONLY HAS 63,498.8 MILES . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239684August 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY, SEAT BELTS, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE SIDE VIEW MIRROR ON THE VEHICLE WAS REPAIRED AND THE TRANSMISSION ALSO SLIPPED. AFTER THE REPAIRS WERE COMPLETE, THE VEHICLE DID NOT DRIVE THE SAME. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT IN STOCK AND THEY KEPT THE VEHICLE FOR ONE MONTH. IN ADDITION, WHENEVER THE LEFT TURN SIGNAL WAS ACTIVATED, THE VEHICLE WOULD SHUT OFF ENTIRELY. THE LIGHTS WERE REPLACED; HOWEVER, THE VEHICLE CONTINUED TO LOSE POWER WHENEVER THE SIGNAL LIGHTS, HAZARD LIGHTS, OR AIR CONDITIONING WERE ACTIVATED. THE HEADLIGHTS CONTINUED TO SHORT AND, WHILE DRIVING AT NIGHT, THE HIGH BEAMS HAD TO BE ACTIVATED. THE SEAT BELT IN THE REAR DRIVER'S SEAT WAS INOPERABLE AND THE DRIVER'S SEAT CONTINUED TO MOVE BACKWARDS FROM THE STEERING WHEEL. SHE ALSO STATED THAT THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE VEHICLE IS IN MOTION AND WHILE THE IGNITION IS ON. FINALLY, NONE OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ARE FUNCTIONAL. THE FAILURE MILEAGE WAS 23,000 AND CURRENT MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239707August 25, 2008
ELECTRICAL SYSTEM:IGNITION
THERE WERE NO DIFFICULTIES LEADING UP TO THE FAILURE OF MY IGNITION. I PUT THE KEY IN THE IGNITION OF MY 2004 FORD FOCUS AND IT WOULD NOT TURN. I HAD A MECHANIC LOOK AT IT AND HE SAID IT WAS THE CYLINDER IGNITION SWITCH. HE CHECKED ONLINE AFTER SEEING MY CAR AND FOUND THAT THIS HAS BEEN HAPPENING IN FOCUS' SINCE 2000. I THEN DID SOME RESEARCH ON MY OWN AND FOUND THE SAME THING. I CALLED THE FORD COMPANY AND THEY SUGGESTED I TAKE MY CAR TO THE DEALERSHIP. I CALLED ANOTHER MECHANIC AND HE TOLD ME ALOT OF FOCUS' HAVE THIS PROBLEM AND THAT THE DEALERSHIP WOULD HAVE TO FIX IT BECAUSE THEY WOULD HAVE TO MAKE A NEW KEY AND NO ONE ELSE COULD DO THAT. I HAVE NOT TOTALLY FIXED THE PROBLEM YET. THE MECHANIC WHO SAW MY CAR PUT WD-40 IN THE IGNITION AND BANGED A SCREW DRIVER IN IT AND THEN IT TURNS ON. I STILL HAVE TO DO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239527August 24, 2008
ELECTRICAL SYSTEM:IGNITION
WE BOUGHT THIS CAR BRAND-NEW IN DEC. 2004. WE HAD NOT HAD ANY PROBLEMS WITH THE KEY GETTING STUCK IN THE IGNITION UNTIL TODAY, WHEN WE ARRIVED AT OUR HOUSE AFTER CHURCH. WE NOW HAVE THE KEY STUCK IN THE IGNITION WITH NO WAY TO GET IT OUT - HOPEFULLY OUR CAR IS STILL SITTING IN OUR DRIVEWAY IN THE MORNING.... I CALLED OUR DEALERSHIP AND NO ONE HAD ANY HELPFUL INFORMATION OR IDEAS, THEY JUST TOLD ME I NEEDED TO WAIT UNTIL THE MORNING AND TALK TO PEOPLE IN THEIR PARTS DEPT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239441August 23, 2008
SUSPENSION:FRONT
FRONT COIL SPRING BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239460August 23, 2008
ELECTRICAL SYSTEM:IGNITION
THE IGNITION ON MY 2001 FORD FOCUS WILL NOT RELEASE THE STEERING WHEEL OR START THE CAR. THE KEY WILL GO IN BUT NOT TURN. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME ON THE SAME CAR. A LOCAL DEALERSHIP REPLACED THE IGNITION 22 MONTHS AGO. THIS IS FRUSTRATING AND HAS LEFT ME STRANDED IN BOTH INSTANCES. I WOULD LIKE TO SEE IF THIS HAS HAPPENED TO ANYONE BUT ME? THE CAR IS A 2001 FORD FOCUS LX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239482August 23, 2008
ELECTRICAL SYSTEM:IGNITION
KEY WON'T TURN IN IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239252August 22, 2008
ELECTRICAL SYSTEM:IGNITION
1. NOTHING LED UP TO THE FAILURE. 2. FAILURE OCCURS EACH TIME KEY IS INSERTED INTO THE IGNITION 3. PARTS NEED TO BE REPLACED. I DRIVE A 2004 FORD FOCUS. MY IGNITION CYLINDER HAS GONE OUT. I SPENT 1/2 HOUR LATE AT NIGHT TRYING TO GET HOME FROM WORK. THE KEY WONT TURN. I FEAR FOR MY SAFETY. THERE ARE THOUSANDS OF PEOPLE THAT HAVE THIS PROBLEM. THIS IS SCARY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239283August 22, 2008
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
AFTER PLACING THE DOWN PAYMENT OF $1500 AND COMPLETING THE PAPERWORK. NOT EVEN A WEEK LATER THE CAR BEGAN TO STALL ON THE FREEWAY AND EVENTUALLY STOPPED ON ME IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE CAR WAS ABLE TO RESTART AND I DROVE IT TO FREEWAY FORD HERE IN HOUSTON, TX. EACH TIME THEY COULDN'T FIND WHAT THE PROBLEM WAS. I HADN'T ENJOYED THE CAR OVER A MONTH BECAUSE THE CAR WAS GIVEN ME PROBLEMS WHEN I HAD IT AND IT STAYED AT THE DEALERSHIP. I SPOKE TO THE SERVICE MANAGER AND THE DEALERSHIP ASSISTANT MANAGER AND NEITHER HAD AN ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus