Ford Focus Complaints

22,326 consumer complaints on file.

#10254052January 6, 2009
UNKNOWN OR OTHER
DRIVING TO WORK 4 AM- HEAR A CLICK; ENGINE GOES DEAD; ROLL TO SIDE OF ROAD; GET OUT OF CAR AND SEE SMOKE AND FIRE COMING OUT OF THE BOTTOM OF ENGINE. WITHIN 4 MINUTES CARE IS IN FLAMES... TOTALLY BURN BY TIME THE FIRE DEPARTMENT GOT TO SITE ALL THAT WAS LEFT WAS THE REAR END// NO INJURIES LUCKILY I WAS ABLE TO GET OUT OF THE CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10253709January 4, 2009
ELECTRICAL SYSTEM:IGNITION
ON THE FORD FOCUS, THE KEY WON'T TURN IN THE IGNITION. THE IGNITION LOCK NEEDS TOTALLY REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253726January 4, 2009
ELECTRICAL SYSTEM:IGNITION
CAR KEY WON'T TURN IGNITION SWITCH. TRIED BOTH KEYS. EACH ONE IS ABLE TO BE PUT IN THE SWITCH BUT THE SWITCH STAYS LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253742January 4, 2009
LATCHES/LOCKS/LINKAGES
BOTH DOORS LATCH AND REMOTE CONTROL DON'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253547January 2, 2009
ELECTRICAL SYSTEM:IGNITION
MY 2002 FORD FOCUS IGNITION IS LOCKING UP WITH THE KEY INSIDE. CONSTANTLY OCCURING. I'M GOING TO RESEARCH REPAIR COSTS BUT HAVE HEARD ITS VERY EXPENSIVE AND I THOUGHT SINCE THERE WERE MANY COMPLAINTS WITH THIS, MAYBE THERE WOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253572January 2, 2009
ELECTRICAL SYSTEM:IGNITION
MY 2003 FORD FOCUS SE HAS THE ISSUE WHERE THE IGNITION LOCKS. IT TAKES SEVERAL ATTEMPTS BEFORE I CAN GET THE KEY TO TURN. TWICE NOW I HAVE HAD TO GET IT TOWED BECAUSE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253617January 2, 2009
ELECTRICAL SYSTEM:IGNITION
THE KEY IGNITION LOCKS UP AND WILL NOT TURN. THERE HAVE BEEN SEVERAL COMPLAINTS ONLINE. THIS SHOULD BE CONSIDERED A MANUFACTURED PROBLEM. THE LOCK WILL NOT RECOGNIZE THE KEY AND TURN. I AM STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253447January 1, 2009
ELECTRICAL SYSTEM, STEERING
IT WAS 11 O'CLOCK AT NIGHT IN FREEZING WEATHER WHEN I HAD GOTTEN INTO MY CAR THAT HAD BEEN SITTING ALL DAY.(WHICH I HAD STARTED WITH EASE 13 HOURS BEFORE) THE KEY WOULD NOT TURN IN THE IGNITION. I TRIED TURN THE KEY BACK AND FORTH FOR AN HOUR BEFORE MY BOYFRIEND'S MOM CAME TO PICK ME UP AT 1:00 IN THE MORNING. IF SHE WOULDN'T HAVE BEEN THERE FOR ME I WOULD HAVE HAD TO WALK 10 MILES IN DANGEROUS COLD TO GET HOME, BECAUSE I DIDN'T HAVE ANY MONEY ON ME FOR A CAB. I PAID $450 TO TOW THE CAR 4 MILES TO THE CLOSEST DEALERSHIP AND REPLACE THE IGNITION CYLINDER. THE PART IS UNDER A ONE YEAR WARRANTY. SINCE DECEMBER 20, 2008, MY IGNITION CYLINDER HAS NOT BEEN WORKING PROPERLY WITH MY KEY. I INSERT THE KEY AND I HAVE TO WIGGLE THE KEY TO TURN, INSERT, AND REMOVE IT FROM THE IGNITION. I WILL BE VISITING THE DEALERSHIP WHERE I HAD IT REPLACED LAST YEAR THIS WEEK. AT LEAST THIS TIME IT SHOWED SIGNS OF MALFUNCTION PROBABILITY. THIS SHOULD BE CONSIDERED A SAFETY ISSUE. IF SOMEONE IS DRIVING THE CAR AND IT STALLS ON A RAILROAD TRACK (OR ANY OTHER HAZARDOUS LOCATION) AND CANNOT RESTART OR MOVE THE CAR BECAUSE THE IGNITION WON'T TURN. THERE COULD BE DEADLY CONSEQUENCES FOR THE DRIVER, PASSENGERS, AND OTHERS CLOSE BY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253388December 31, 2008
FUEL SYSTEM, GASOLINE
MY SECOND 2001 FORD FOCUS STATION WAGON(# ) HAS JUST STARTED TO LOSE FUEL PRESSURE SPORADICALLY WHEN DRIVING. SEVERAL TIMES IT HAS CAUSED A LOSS IN BREAK-ABILITY, SINCE THE ENGINE ISN'T RUNNING SMOOTHLY WHEN THE PRESSURE DROPS. IT DEFINATELY CAUSES THE CAR TO STALL AND NOT RUN AS WELL, WHICH COULD LEAD TO A WRECK. MY FIRST 2001 FORD FOCUS WAGON (#) HAD THE SAME ISSUE, AND IT WAS REPAIRED BY FORD UNDER THE NHTSA 03V482000 RECALL, YET FORD IS DENYING THE SECOND WAGON FOR A RECALL REPAIR. I HOPE TO RESOLVE THIS ISSUE QUICKLY, AS IT MAY CAUSE HARM TO SOMEONE IF I LEAVE THIS INTERMITTENTLY-BAD PUMP IN THE CAR. THIS FUEL PUMP PRESSURE FAILURE OCCURS ALMOST EVERY OTHER DAY NOW, WHICH MAKES THE CAR UNRELIABLE TO DRIVE IN HEAVY TRAFFIC. I WOULD LIKE FORD TO CONSIDER THIS CAR AS THEY DO MY OTHER CAR, AND FIX THE FUEL PUMP PROBLEM THAT IS DEFINATELY A MANUFACTURING ISSUE. THIS CAR HAS LESS THAN 70,000 MILES ON IT. IT SHOULDN'T HAVE A FUEL PUMP PROBLEM ALREADY. I WILL SEE WHAT I CAN DO TO FIX IT; AND I WILL KEEP THE OLD PART FOR REFERENCE AND POSSIBLY REFUND IF YOU ARE ABLE TO RESEARCH THIS AND HOLD FORD ACCOUNTABLE FOR THEIR FUEL PUMPS THAT DON'T PRODUCE ADEQUATE FUEL PRESSURE CONSISTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253420December 31, 2008
ELECTRICAL SYSTEM
THE KEY WOULD NOT TURN IN THE IGNITION. I HAD TO HIT THE SIDE OF THE STEERING COLUMN THEN TRY AND TURN THE KEY AGAIN. THIS NO LONGER WORKS AND I HAVE TO HIT THE KEY IN TO THE IGNITION FURTHER FOR IT TO TURN. I AM GOING TO FORD THIS WEEK TO GET IT FIXED IF IT DOES NOT COST A FORTUNE, BUT HAD TO WAIT TO GET IT FIXED UNTIL MY BREAK FROM SCHOOL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253215December 30, 2008
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
NEVER HAD ANY ISSUES WITH THE IGNITION BUT THEN ALL OF A SUDDEN MY KEY WONT TURN AND THE WHEEL LOCKS UP WHEN TRYING TO START THE CAR. HAVE NOT FIXED IT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253219December 30, 2008
ELECTRICAL SYSTEM:IGNITION
THE KEY IN THE IGNITION WILL NOT TURN IN MY 2003 FORD FOCUS. IT GETS JAMMED ALL THE TIME NOW. PREVIOUS ATTEMPTS OF MOVING THE STEERING WHEEL BACK & FORTH WORKED FOR AWHILE, BUT EVEN THAT DOES NOT WORK NOW. THE ONLY WAY TO START IT IS TO TAP ON THE KEY WHEN IT IS IN THE IGNITION WITH A MALLET OR HAMMER. THIS USUALLY WORKS AFTER A FEW TRIES. NOW I HAVE TO CONSIDER LEAVING THE KEY IN THE IGNITION IN ORDER TO START IT EASIER OR CARRY A HAMMER IN THE CAR. NOTHING ELSE HAS BEEN DONE ABOUT THE PROBLEM YET. ACCORDING TO LOCAL FORD DEALER IT'LL COST $250-275 TO REPAIR. LOCAL (CHEAPER) MECHANICS CAN'T REPAIR IT SINCE THEY NEED TO GET A CODE FROM FORD TO PROGRAM THE PART SO THE NEW IGNITION CYLINDER WILL RECOGNIZE THE KEY. FROM SEARCHING ON THE INTERNET, APPARENTLY THIS IS A COMMON PROBLEM WITH THE FORD FOCUS. BASICALLY A BAD DESIGN AND/OR INFERIOR MATERIALS USED IN THE IGNITION CYLINDER. I HAVE NEVER HAD THIS TYPE OF PROBLEM WITH ANY OTHER VEHICLES I'VE OWNED ESPECIALLY ONES THAT ARE ONLY 5 YRS OLD. I AM SURPRISED THAT THERE HASN'T BEEN A RECALL ON THIS PART YET. IT SEEMS TO ME THAT THIS IS A SERIOUS SAFETY ISSUE. WHAT DO I DO IN THE EVENT I NEED TO EVACUATE BECAUSE OF A NATURAL DISASTER OR TERRORIST? I WON'T BE ABLE TO GET AWAY SINCE I CAN'T START MY CAR ! AND TAPPING ON THE KEY WITH A HAMMER WILL WORK FOR ONLY SO LONG. AND OF COURSE FORD WILL JUST REPLACE WITH THE SAME CHEAP DEFECTIVE IGNITION CYLINDER THAT THE CAR ORIGINALLY CAME WITH ANY WAY. SO I'LL PROBLEM HAVE THE SAME PROBLEM IN A COUPLE YEARS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253042December 29, 2008
WHEELS, TIRES
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE MERGING OFF THE HIGHWAY AT 10 MPH, THE CONTACT HEARD A LOUD NOISE AND NOTICED THE REAR DRIVER'S SIDE TIRE ROLLING BACK ONTO THE HIGHWAY. SHE RECOVERED THE TIRE AND NOTICED THAT THE BOLTS, LUGS, NUTS, AND WHEEL BEARING WERE STILL ATTACHED TO THE TIRE. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01I017000 (WHEELS LUGS, NUTS, BOLTS); HOWEVER, THE DEALER COULD PROVIDE A WARRANTY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253090December 29, 2008
SUSPENSION
TL*THE CONTACT OWNS A 2005 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS, THERE WERE LOUD NOISES OUTSIDE OF THE VEHICLE. SUDDENLY, THE DRIVER SIDE REAR TIRE DISENGAGED FROM THE VEHICLE. THE DRIVE WAS ABLE TO SAFELY MANEUVER THE VEHICLE TO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE MECHANIC STATED THAT THE FAILURE WAS RELATED TO THE SUSPENSION, REAR WHEEL BEARING; HOWEVER, THE PART WAS UNAVAILABLE AND ON BACK ORDER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 56,319. UPDATED 02/02/09. *LJ UPDATED 02/03/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253123December 29, 2008
ENGINE AND ENGINE COOLING:ENGINE
2006 FOR FOCUS 2.0 I-4 BLEW OUT SPARK PLUG OUT OF THE HEAD N WITH IGNITION COIL. END RESULT FINDING THAT THE CAR HAD THE WRONG SPARK PLUGS FROM THE FACTORY. AND FORD WONT FIX THEIR MISTAKE. THE CAR IS UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253132December 29, 2008
AIR BAGS:SIDE/WINDOW
I WAS DRIVING MY FORD 2005 FOCUS IN NEW YORK CITY AND MY DRIVER'S SIDE CURTAIN AIR BAG DEPLOYED WHILE DRIVING. THE WHOLE DRIVER'S SEAT AND DOOR TRIM NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10253152December 29, 2008
ELECTRICAL SYSTEM:IGNITION
I AM HAVING IGNITION ISSUES. MY KEY WILL NOT TURN. IT IS ON A REGULAR BASIS THAT THIS HAPPENS. I HAVE NOT TAKEN IT IN FOR REPAIR YET. I CALLED FOR AN ESTIMATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252975December 28, 2008
STEERING, ELECTRICAL SYSTEM:IGNITION
THE KEY WILL NOT TURN IN THE IGNITION. THE IGNITION BARREL IS COMPLETELY STUCK, IMPEDING ANY USE OF ANY VEHICLE FUNCTIONS. HAS OCCURRED DAILY OR EVERY OTHER DAY FOR A FEW WEEKS. A FEW MINUTES OF JOSTLING MAY ALLOW IT TO WORK. A FEW TIMES IT HAS BEEN STUCK FOR HOURS UNTIL FINALLY WORKING. THIS MAY STRAND SOME TRAVELERS IN WINTER CONDITIONS, LIKE MYSELF. VERY STRESSFUL AND POTENTIALLY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252821December 26, 2008
ENGINE AND ENGINE COOLING
MY HUSBAND AND I PURCHASED A 2000 FORD FOCUS FOR OUR 20 YEAR OLD DAUGHTER IN OCTOBER 2008, SO SHE WOULD HAVE A MEANS OF GETTING TO COLLEGE AND WORK. ON DECEMBER 22 2008 SHE WAS DRIVING WITH A FRIEND TO GO TO LUNCH WHEN SMOKE BEGAN COMING OUT FROM UNDER THE HOOD. SHE PULLED INTO A PARKING LOT AND GOT OUT OF THE CAR WHEN THERE WAS A LOUD POP AND FLAMES SHOT OUT,BLOWING OUT THE WINDSHIELD AND MELTING THE TIRES ETC. THE FIRE DEPARTMENT SAID IT WAS FAULTY ELECTRICAL WIRING CAUSING AN ENGINE FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10252609December 23, 2008
ELECTRICAL SYSTEM
THE KEY WILL NOT TURN IN THE IGNITION. DEALER SAYS IT WILL COST $300-350 TO FIX. THIS IS RIDICULOUS. MY DAUGHTER'S ROOMMATE HAS A 2004 FOCUS WHICH THE SAME THING HAPPENED LAST YEAR, 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus