Ford Focus Complaints

22,326 consumer complaints on file.

#10257671February 6, 2009
ELECTRICAL SYSTEM
THIS MORNING I TRIED TO START MY CAR TO GO TO WORK AND FOR THE SECOND TIME IN FOUR YEARS THE KEY WOULD NOT TURN IN THE IGNITION. I HAVE READ THERE ARE OTHERS HAVING THE SAME ISSUE WITH THE FOCUS AND YET THERE HAS BEEN NO RECALL AND THE PART THAT WAS REPLACED LAST TIME CONTINUES TO HAVE TO THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257730February 6, 2009
STEERING, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
FOR ABOUT A MONTH NOW, THE IGNITION AND/OR STEERING WHEEL LOCKS UP WHEN I TRY TO PUT THE KEY IN TO START MY 2004 FORD FOCUS. I INITIALLY SPENT 20 MINUTES TRYING TO FIGURE OUT HOW TO START THE CAR. NOW I REALIZE I HAVE TO JIGGLE, TURN, & FINAGLE EVERYTHING JUST RIGHT & I CAN GET IT THE IGNITION TO TURN IN A FEW MINUTES. IT IS RIDICULOUS THAT I NOW THINK GETTING MY CAR STARTED IN UNDER 5 MINUTES IS "GOOD." THIS HAPPENS 9 OUT OF 10 TIMES THAT I TRY TO START THE CAR. I HAVE SEEN MANY SIMILAR COMPLAINTS. SEEMS LIKE FORD NEEDS TO FIX THIS PROBLEM. I AM NOT IMPRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257892February 4, 2009
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
2005 FORD FOCUS WAGON HAS A FAULTY LIFT GATE. CONSUMER STATES THAT THE LIFT GATE HAD SILENTLY FALLEN AND SHE WAS HIT IN THE FACE BY THE LIFT GATE. *NJ
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10257394February 4, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KEY IS STUCK IN THE IGNITION. BASED ON OTHER COMPLAINTS, IT LOOKS TO BE THE IGNITION CYLINDER AND I WOULD URGE FORD TO DO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257509February 4, 2009
ELECTRICAL SYSTEM:IGNITION
FOR THE SECOND TIME IN THE PAST TWO WEEKS THE KEY WILL NOT TURN IN THE IGNITION IN MY FORD FOCUS. THE FIRST TIME IT HAPPENED IT TOOK ME ABOUT 5 MINUTES OF CONSISTENTLY JIGGLING THE KEY AND STEERING WHEEL SIMULTANEOUSLY TO GET THE KEY TO TURN. SINCE THIS HAS OCCURRED THE SECOND TIME I HAVE HAD NO SUCCESS IN BEING ABLE TO GET THE IGNITION TO BUDGE AND MY CAR IS NOW UNABLE TO START. I HAVE ATTEMPTED MANY OF THE SUGGESTIONS FOUND ONLINE AND NOTHING HAS WORKED. I AM REPORTING THIS PER THE SUGGESTION OF A DISCUSSION BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257502February 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT FREEWAY SPEEDS SUDDEN LOSS OF ACCELERATION AND SMELL OF BURNING FLUID. CAR WOULD NOT SHIFT BEYOND 2ND GEAR. TOOK TO DEALER AND WAS TOLD THAT THE 3RD AND 4TH GEARS WERE BURNT UP. REQ'D REPLACEMENT OF TRANSMISSION AT COST OF $4,000. VEHICLE MILEAGE WAS 78K AND WELL MAINTAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257311February 3, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
2003 FORD FOCUS ZX5. IGNITION SWITCH WON'T TURN. CAN'T START CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257327February 3, 2009
ELECTRICAL SYSTEM:IGNITION
2004 FORD FOCUS - IGNITION PROBLEMS. CAME TO FIND OUT THIS IS A WELL KNOWN, DOCUMENTED PROBLEM. "THE FORD FOCUS' MOST COMMON PROBLEM, ACCORDING COMPLAINTS FROM FOCUS OWNERS, IS THE KEY WON'T TURN IN THE IGNITION, OR THE KEY GETS STUCK IN THE IGNITION." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257132February 2, 2009
VEHICLE SPEED CONTROL
I HAVE A 2000 FORD FOCUS THAT THE CRUISE CONTROL CABLE STARTED STICKING WIDE OPEN. AFTER INSPECTION I FOUND THE CABLE HAD WIRES IN THE CABLE HOUSING BROKE AND WAS CAUSING THE THROTTLE TO STICK OPEN. THE CRUISE CONTROL WOULD OPEN THE THROTTLE WHILE ACCELERATING AND WOULD NOT RELEASE. I NOW HAVE THE CABLE DISCONNECTED FROM THE CRUISE CONTROL FORD WANTS OVER $100 TO FIX THE PROBLEM. IT IS A FAULT TO THE CABLE AND SHOULD BE RECALLED. WHY WANT THEY ISSUE A RECALL ON THIS CAR. I COULD OF BEEN KILLED FROM THE STICKING THROTTLE CABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257248February 2, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER
WHILE DRIVING MY 2001 FORD FOCUS BACK IN NOVEMBER OF 2008', I EXPERIENCED THE ENGINE STALLING WHILE DRIVING ON THE FREEWAY. THE HEADLIGHTS STARTED TO FLICKER ALONG WITH THE DASHLIGHTS GOING HAYWIRE. I THEN DROVE THE VEHICLE HOME AND HAD IT TOWED TO MY AUTO REPAIR FACILITY. THEY FOUND NOTHING WRONG AND COULD NOT DO WHAT I DESCRIBED TO THEM. APPROX. 1 WEEK LATER IT DID THE SAME THING AGAIN, THIS TIME THE CHECK ENGINE LIGHT STAYED ON, AND THEY WERE ABLE TO RECEIVE SOME DIAGNOSTIC CODES. THEY CLEANED SOME GROUND WIRES BUT STATED THAT WAS ALL THEY COULD FIND, THE SAME THING HAPPENED A FEW DAYS LATER, I CALLED MY MECHANIC, AND WE BOTH AGREED THAT I SHOULD SEND IT TO THE FORD DEALER. I HAD IT TOWED AGAIN, THIS TIME TO THE FORD DEALER WHERE I STATED THAT THE PROBLEM ONLY OCCURS WHILE IT IS BEING DRIVEN. AFTER APPROX. 1 WEEK, THE DEALER STATED THEY WERE UNABLE TO DUPLICATE THE PROBLEM, BUT THEY ADVISED ME THAT THE ALTERNATOR DROPPED TO 11.5 VOLTS. I ADVISED THEM TO REPLACE WITH A NEW ALTERNATOR. THEY ADVISED ME THAT THEY WERE SURE THAT IS WHAT THE PROBLEM WAS. ON OR ABOUT 1/2/09, I EXPERIENCED THEY SAME ELECTRICAL PROBLEMS THAT I HAVE BEEN HAVING OVER THE LAST 2 MONTHS. I DROVE IT TO THE DEALERSHIP IMMEDIATELY AND ADVISE THEM I WAS HAVING THE SAME PROBLEM AND THAT IT WAS NOT THE $ 550.00 ALTERNATOR THAT I PAID FOR. I AGAIN REITERATED TO THEM THAT IT HAS TO BE DRIVEN, TO HAVE THE SYMPTOMS OCCUR. SINCE I HAD THE NEW ALTERNATOR INSTALLED I ONLY PUT ON 325 MILES. MY SERVICE MANAGER KORY FOSTER WITH GOSCH FORD IN HEMET, CA HAS ONLY CALLED ME TWICE SINCE 1/2/09. WHEN HE CALLS HE HAS ALWAYS STATED THAT HE CANNOT FIND ANYTHING AND HE DOES NOT NO WHAT THE PROBLEM IS HE HAS NOT HEARD OF THIS TYPE OF PROBLEM WITH THE FORD FOCUS. I HAVE TOLD HIM EVERYTIME I HAVE SEEN HIM AND WHEN HE CALLS TO DRIVE IT ! IT IS THE ONLY WAY TO GET IT TO STALL OUT. THE LAST TIME HE CALLED ME WHICH WAS LAST WEEK SOMETIME, THAT I COULD COME GET MY CAR IF I NEEDED IT. I ADVISED HIM TO KEEP IT UNTIL IT IS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257101February 1, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE
THE CAR HAS BEEN HAVING ISSUES WITH THE LOCKS FOR A WHILE NOW. WE CAN NOT PUT THE KEY INTO THE DOOR TO UNLOCK IT BECAUSE IT WONT ALWAYS WORK. THE HANDLE ON THE FRONT DRIVER SIDE DOOR HAS BROKE ONCE AND WAS REPLACED. NOW THE KEY FOR THE IGNITION WILL NOT TURN TO START THE CAR. THE STEERING WHEEL HAS LOCKED AND WILL NOT ALLOW THE KEY TO TURN TO START THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256914January 30, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH ON MY 2003 FORD FOCUS HAS BEEN FAILING TO WORK PROPERLY. HALF THE TIME I HAVE TO JIGGLE THE STEERING WHEEL AS I TURN THE KEY IN ORDER FOR MY START TO START. THIS HAS BEEN HAPPENING OFF AND ON FOR A COUPLE OF MONTHS NOW. THEN TONIGHT, I GOT STRANDED AT THE SUPERMARKET AND WAS STUCK FOR HOURS WAITING FOR ROADSIDE ASSISTANCE. THE DISPATCHER NOT ONLY SENT OUT THE WRONG PERSON TO ASSIST ME, BUT THE FIRST TOW TRUCK THAT CAME WASN'T PROPERLY TO TOW MY CAR DUE TO THE WAY I WAS PARKED SO I HAD TO WAIT FOR A SECOND TOW TRUCK (A THIRD PERSON). NOW MY CAR WON'T START AT ALL, THE WHEEL IS COMPLETELY LOCKED UP, AND THE ONLY WAY TO GET IT TO THE MECHANIC IS TO CALL A TOW TRUCK AGAIN. HOWEVER, UPON DOING A GOOGLE SEARCH, I FOUND THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. AND FRANKLY, THIS CAR IS MY FAMILY'S ONLY DECENT FORM OF TRANSPORTATION, SO WITHOUT IT WE'RE PRETTY MUCH STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256995January 30, 2009
ENGINE AND ENGINE COOLING:ENGINE
FORD FOCUS 2002 WOULD NOT START THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256624January 28, 2009
FUEL SYSTEM, GASOLINE
I PURCHASED A USED 2002 FORD FOCUS IN FL. WHILE DRIVING IT TO MY HOME IN TN, I EXPERIENCED STALLING AT HWY SPEEDS. I CHANGED THE FUEL FILTER AND CONTINUED ON MY TRIP. IT STALLED AGAIN AND WOULDN'T RESTART. I HAD IT TOWED TO A FORD DEALER THAT DIAGNOSED THE PROBLEM AS THE ALTERNATOR AND BATTERY. I REPLACED THEM BOTH. THE CAR STARTED AND I BEGAN MY TRAVEL BACK HOME. UPON MY RETURN HOME, WHEN I WOULD UTILIZE THE CAR, I WOULD EXPERIENCE STALLING UNDER VARYING CONDITIONS. I TOOK IT TO A MECHANIC WHO COULD NOT FIND THAT PROBLEM, BUT DID REPLACE THE THERMOSTAT. TYPICALLY THE CAR WOULD RUN FOR SEVERAL HOURS BEFORE THE STALLING WOULD BEGIN. I COULD USUALLY ALLOW THE ENGINE TO COOL FOR APPROXIMATELY 20-30 MINUTES AND THE CAR WOULD START. I COULD DRIVE FOR APPROXIMATELY 15 MINUTES BEFORE IT WOULD STALL AGAIN. MY LATEST EXPERIENCE HAPPENED AT HWY SPEEDS. AFTER 30 MINUTES OF TRAVEL THE CAR STALLED AND HAS NOT RESTARTED SINCE. I CONTACTED FORD WHO INFORMED ME THAT MY CAR WAS NOT PART OF THEIR "RECALL (S)" DUE TO WHERE IT WAS ASSEMBLED. I FIND IT VERY "COINCIDENTAL" THAT MY CAR IS EXPERIENCING THE EXACT PROBLEMS THAT THE "RECALLED" CARS EXPERIENCED. IS THERE A COURSE ON ACTION THAT I SHOULD TAKE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256640January 28, 2009
LATCHES/LOCKS/LINKAGES, EQUIPMENT:MECHANICAL, EQUIPMENT
WE HAVE ALREADY FILED A PREVIOUS COMPLAINT FOR ALMOST EXACTLY THE SAME DEFECT WHICH HAPPENED WITHIN APPROXIMATELY A YEAR AND A HALF OF EACH OTHER. IT WAS RECOMMENDED THAT WE FILE A COMPLAINT WITH YOU, ABOUT 2 SEPARATE/SIMILAR EVENTS THAT HAVE OCCURRED DURING OUR OWNERSHIP OF THIS VEHICLE (2004 FORD FOCUS ZX-3). IT BECAME DIFFICULT TO INSERT/REMOVE KEY FROM IGNITION FOR A COUPLE OF WEEKS. ON THE PREVIOUS OCCASION THE KEY BECAME STUCK AND THE CAR WOULD NOT START. AFTER THE ONSET OF THE MOST RECENT INCIDENT, THE KEY BECAME COMPLETELY STUCK IN THE IGNITION, IT WILL TURN SLIGHTLY EITHER WAY, THE KEY WILL NOT COME OUT, BUT THE CAR WILL START. ON THE FIRST OCCURRENCE WE HAD TO HAVE THE CAR RE-KEYED, AND BOUGHT A NEW LOCK CYLINDER AND HAD IT PROGRAMMED AND INSTALLED AT THE FORD DEALERSHIP. LUCKILY THE FIRST TIME IT HAPPENED WE WERE AT A FRIENDS HOUSE IN THE NEIGHBORHOOD, SO WE WERE NOT STRANDED IN THE MIDDLE OF NOWHERE, AND THIS TIME FORTUNATELY THE CAR WILL STILL START. HOWEVER, THE KEY REMAINS STUCK IN THE IGNITION SO REALISTICALLY SOMEONE COULD STEAL THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256463January 27, 2009
EXTERIOR LIGHTING
THE VEHICLE WE HAD HAS HAD THE HEADLIGHTS REPLACED ON IT SEVEN TIME AND THE COMPANY REFUSE TO TALK TO US ABOUT THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256490January 27, 2009
ELECTRICAL SYSTEM:IGNITION, VISIBILITY, SERVICE BRAKES, HYDRAULIC
THE IGNITION LOCK AND THE KEY WOULD NOT COME OUT. HAD TO BE TOWED AT MIDNIGHT FROM THE HOSPITAL IN 18 DEGREE WEATHER. DEALERSHIP SAID MANUFACTURE PART AT A COST OF $455.00. BRAKE NOISE NO ONE CAN FIND. REPLACED THE WINDSHIELD WIPER ARM TWICE. WILL NEVER BUY FORD AGAIN!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256303January 25, 2009
EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES
REAR DOOR WONT LATCH RIGHT AND DRIVER SIDE TAIL LIGHT WONT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256258January 25, 2009
LATCHES/LOCKS/LINKAGES
IGNITION LOCK UP ON 2004 FORD FOCUS. STEERING WHEEL WON'T UNLOCK AND KEY WON'T TURN. IT SEEMS THIS IS A MAJOR PROBLEM AND I THINK SOMETHING NEEDS TO BE DONE ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256291January 25, 2009
STEERING
KEY WILL NOT TURN IN 2003 FORD FOCUS. DEALERSHIP SAYS IT APPEARS TO BE LINKAGE IN THE STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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