Ford Focus Complaints

22,326 consumer complaints on file.

#10261002March 7, 2009
SERVICE BRAKES, HYDRAULIC
ROTORS AND BRAKE PADS WEAR DOWN FASTER THAN I CAN AFFORD TO FIX THEM. ROTORS ONLY LAST 1-2 MONTHS THEN BEFORE WARPING THEN I RIDE THEM OUT FOR ANOTHER MONTH (NO MONEY TO KEEP REPLACING) THIS HAS BEEN AN ONGOING PROBLEM FOR 2 YEARS. I HAVE RECEIPTS AND MECHANICS PROOF. ITS CRAZY. I HAVE ALSO VERIFIED SAME PROBLEM ON OTHER CAR COMPLAINT WEB SITES WITH PEOPLE AND FORD FOCUS' - BRAKES PADS AND ROTORS SHOULD NOT WEAR OUT MONTHLY. I CANT AFFORD THE REPAIRS BUT I CANT AFFORD TO HAVE MY BRAKES GO OUT COMPLETELY AND RISK THE HARM TO MYSELF AND OTHERS ON THE ROAD. PLEASE HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260807March 5, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES
TIRE PRESSURE MONITORING SYSTEM FAILED TO WARN OF LOW PRESSURE IN RIGHT REAR TIRE CAUSING THE TIRE TO FAIL, RESULTING IN INABILITY TO CONTROL THE VEHICLE. THE AUTO HAS NO SPARE, ONLY AN INFLATION SYSTEM, WHICH DID NOT FUNCTION PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260815March 5, 2009
ELECTRICAL SYSTEM
I HAVE BEEN STRANDED SEVERAL TIMES IN MY FOCUS. HOPING THAT EVERY TIME I GET IN MY CAR THAT TODAY IS NOT THE DAY. THE KEY WON'T TURN IN THE LOCK AND AFTER SO MANY FAILED ATTEMPTS, WORRYING ABOUT THE COST OF REPAIR. THE CAR SAT FOR TWO MONTHS AND KILLED THE BATTERY. UNFORTUNATELY THE CAR HAS BECOME SUCH A HASSLE TO DRIVE. I WAS LATE TO WORK AND GOT A POINT ON MY SUPER STRICT ATTENDANCE POLICY. THIS PROBLEM HAS PUT MY EMPLOYMENT AT RISK. THE CAR HAS ALSO BEEN FIXED PREVIOUSLY FOR THE SAME ISSUE BY THE PAST OWNER, I FOUND OUT. CALLED THE DEALER WHERE IT WAS FIXED AND THEY TOLD ME THAT I WAS OUT OF WARRANTY AND THERE WAS GOING TO BE AN HEFTY COST. WHY WON'T FORD STAND UP, AND SAY THEY PUT UNRELIABLE PARTS INSIDE WHAT IS SUPPOSE TO BE A RELIABLE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260834March 5, 2009
TIRES
I RECENTLY HAD MY 2007 FORD FOCUS IN FOR AN OIL CHANGE AND THE AUTOMOTIVE COMPANY TOLD ME I WOULD NEED TO REPLACE MY TIRES. I HAVE ROTATED MY TIRES EVERY OTHER OIL CHANGE TO ENSURE PROPER WEAR AND EVEN WEAR AND ALSO FOR SAFETY AND MAINTENANCE. I HAD APPROXIMATELY 40K MILES AT THAT TIME. I ASKED THE AUTOMOTIVE SERVICE COMPANY IF PIRELLI WARRANTIES THE TIRE AND THEY SAID UNFORTUNATELY NOT. I WENT TO DISCOUNT TIRE, THEY TOLD ME THE TIRES NEED REPLACING AND THERE IS NO WARRANTY ON THE TIRE BECAUSE IT IS AN OEM TIRE. DISCOUNT TIRE SAID PIRELLI MAKES THAT TIRE DIFFERENTLY FOR THE OEM THAN THE TIRE DEALERS. NO WARRANTY. I WENT TO THE FORD DEALER AND THE AUTOMOTIVE TECHNICIAN SAID THE TIRES NEED REPLACING AND THAT THE PIRELLI'S HAVE BEEN, IN HIS WORDS, "JUNK". HE SAID, "MISS, IF YOU THINK YOUR TIRES ARE BAD, YOU SHOULD SEE THE CUPPING AND AWFUL WEAR AND HAZARD ON THE F150 PICK-UPS AND EXPEDITIONS". I ASKED HIM IF HE TOLD FORD ABOUT THIS AND HE SAID NO. I CONTACTED FORD AND NO ONE CARES TO RETURN MY CONCERN. PIRELLI TOLD ME FLAT OUT IN AN E-MAIL THAT THE TIRE IS NOT COVERED UNDER ANY PRORATING AND BASICALLY IT IS MY PROBLEM. I COULD HAVE A BLOW OUT OR SOMETHING HAPPEN DUE TO POOR MANUFACTURING. THIS TIRE, THE P6 IS A SAFETY THREAT. NO ONE WILL LISTEN, NO ONE CARES. I WAS SHOCKED BY PIRELLI'S REMARK AND I DID NOT ASK FOR A REPLACEMENT, I WAS JUST THINKING OF SOME TYPE OF PRORATION ON A BETTER TIRE. I ALSO RECOMMENDED TO PIRELLI THAT THEY MIGHT WANT THIS SET FOR THEIR ENGINEERING TEAMS TO REVIEW AND STUDY. I AM SENDING THIS COMPLAINT TO NHTSA BECAUSE I CARE ENOUGH ABOUT OTHER PEOPLE AND WOULDN'T WANT ANYONE INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260643March 4, 2009
ELECTRICAL SYSTEM:IGNITION
THE KEY GETS STUCK IN THE IGNITION AND WILL NOT TURN AND CAN NOT BE REMOVED. CAR MUST BE TOWED AND IGNITION REPLACED. THIS IS NOT NORMAL WEAR AND TEAR, 110000MILES I HAVE HAD TO MAKE THIS REPAIR 6 TIMES AT $200 EACH TIME. TYPICALLY, THIS SORT OF PROBLEM SHOULD HAVE COME UP ONLY ONCE IF AT ALL WITH MY MILEAGE. IF FORD IS GOING TO GET MY TAX DOLLARS, THEY SHOULD NOT BUILD A LOW QUALITY CAR. THIS CAR IS ONE OF THE MAIN REASONS I WILL NEVER BUY AN AMERICAN CAR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260408March 2, 2009
SUSPENSION:FRONT
LEFT FRONT COIL SPRING SNAPPED, VEHICLE WEIGHT OF SHARP, BROKEN REMAINDER OF SPRING AGAINST FRONT TIRE WHILE VEHICLE PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260317February 28, 2009
ELECTRICAL SYSTEM:IGNITION
THE IGNITION SWITCH SO CALLED 'SAFETY' LOCK ON MY 2001 FORD FOCUS WAGON REFUSED TO RELEASE, AFTER REPEATED TRIES, SO I COULDN'T START MY CAR, THE WHEEL WOULDN'T TURN, AND I WAS LEFT STRANDED AWAY FROM HOME. THESE CARS SHOULD BE RECALLED AND FORD MADE TO REPAIR THE DEFECTIVE MERCHANDISE THAT THEY PUMPED OUT INTO THE MARKET. THIS IS A SAFETY HAZARD AND APPARENTLY A COMMON COMPLAINT WITH FOCUS OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260176February 27, 2009
ELECTRICAL SYSTEM:IGNITION
WHEEL AND IGNITION LOCK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260245February 27, 2009
ELECTRICAL SYSTEM:IGNITION
I WAS STRANDED UNABLE TO PUT THE KEY INTO THE IGNITION OF MY 2000 FORD FOCUS. I S/W A FORD SERVICE REP WHO STATED IGNITION CYLINDERS WEAR OUT. MY CAR ONLY HAS 86K MILES AND IS MAINTAINED AND GARAGE KEPT. THIS IS A HAZARD TO BE UNABLE TO START YOUR CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259886February 25, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 FORD FOCUS IGNITION SWITCH FAILED MAKING IT IMPOSSIBLE TO TURN THE KEY AND START THE CAR. LEAVING HIM STRANDED IN PROVIDENCE RI LATE MONDAY NIGHT. I UNDERSTAND THAT THIS IS A CLASS PROBLEM WITH THE FOCUS AND THE STATE OF CALIFORNIA IS PURSUING A CLASS ACTION AGAINST FORD FOR THIS. WHY IS THEIR NO RECALL ??? THE CAR HAS 70K MILES ON IT, BUT THE REPAIR WAS NOT COVERED UNDER THE 100K WARRANTY AS IT IS OVER 4 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259946February 25, 2009
AIR BAGS
I LOST CONTROL ON AN ICY ROAD AND HIT A COLVERT WHICH SENT THE CAR IN THE AIR AND SLAMMED BACK DOWN. THE CAR FINALLY HIT A BANK AND STOPPED. THE AIRBAG LIGHT WAS ON AND THE STEERING WHEEL POPPED OPEN BUT THE AIRBAG NEVER ACTUALLY DEPLOYED. FORTUNATELY, OTHER THAN PRETTY BAD NECK AND BACK PAIN I WALKED AWAY OK. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10259629February 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPPING SO I TOOK IN AND HAD A TRANS FLUSH AND THEN, 6 MONTHS AFTER THAT MY WHOLE TRANSMISSION CAME OUT. A 2007 MODEL SHOULD LAST A LITTLER LONGER THAN THAT. I AM STUCK WITHOUT A VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259599February 22, 2009
ELECTRICAL SYSTEM
KEY IGNITION PROBLEM WITH 2003 FORD FOCUS. NOT VERY SAFE WHEN MY DAUGHTER CANT GET HER KEY TO START HER CAR FORD NEED TO FIX THIS ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259516February 21, 2009
ELECTRICAL SYSTEM
PUT KEY IN IGNITION AND IT WOULDN'T TURN OVER. SPENT 20 MINUTES TRYING TO GET IT TO TURN. FINALLY DID. TWO DAYS LATER, WHEN I WAS SUPPOSED TO GO TO A FAMILY FUNERAL OUT OF TOWN, I HAD THE SAME PROBLEM. AFRAID THAT I WOULD HAVE THE SAME PROBLEM WHILE TRAVELING OUT OF TOWN, I TOOK IT TO LOCAL CAR REPAIR PLACE. THEY COULDN'T FIX IT. I WAS ABLE TO WORK WITH THE IGNITION AGAIN TO DRIVE IT TO THE LOCAL FORD DEALER. THERE THEY REPLACED THE IGNITION CYLINDER AND REPROGRAMMED KEYS. I WAS UNABLE TO ATTEND FAMILY FUNERAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259542February 21, 2009
ELECTRICAL SYSTEM:IGNITION
2004 FORD FOCUS KEY GETS STUCK IN THE IGNITION AND WILL NOT TURN. IT OCCURS FREQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259420February 20, 2009
ELECTRICAL SYSTEM
ON 3-2-06 I WAS UNABLE TO START MY VEHICLE BECAUSE THE KEY WOULD NOT TURN..I HAD TO HAVE MY CAR TOWED TO A MECHANIC WHERE THE STEERING COLUMN HAD TO BE REMOVED, THE IGNITION SWITCH HAD TO BE REMOVED, NEW IGNITION SWITCH HAD TO GO TO LOCKSMITH TO BE KEY CODED, THEN A NEW INSTALLATION SWITCH WAS INSTALLED. THE COST WAS ABOUT $300 PLUS TOWING PLUS INCONVENIENCE...TOO MANY OF THE SAME COMPLAINTS..FORD SHOULD RECALL PROBLEM/REIMBURSE PEOPLE WHO PD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259429February 20, 2009
ELECTRICAL SYSTEM:IGNITION
JUST PAID 401.00 AT THE DEALERSHIP TO CREATE A NEW TUMBER ON A KEY IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259459February 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 FORD FOCUS. THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE TRANSMISSION WHILE TRAVELING AT HIGHWAY SPEEDS. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. HE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND THEY STATED THAT THERE WAS A FAILURE WITHIN THE TRANSMISSION, BUT THEY COULD NOT IDENTIFY A SOLUTION. CURRENTLY, THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259490February 20, 2009
ELECTRICAL SYSTEM:IGNITION
I OWN A 2002 FORD FOCUS AND MY IGNITION HAS LOCKED UP AND I HAVE TO LEAVE MY KEY IN THE IGNITION OR IT WILL LOCK UP. I AM PRESENTLY SEARCHING FOR A MECHANIC OR LOCKSMITH WHO CAN HELP IN FIXING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259306February 19, 2009
ELECTRICAL SYSTEM
MY KEY IS STUCK IN THE IGNITION AND WILL NOT RELEASE. HAS HAPPENED MULTIPLE TIMES OVER THE PAST 6 MONTHS. AT FIRST I THOUGHT IT WAS A DAMAGED KEY BUT WHEN IT HAPPENED ON A 2ND KEY THE CAR WAS TAKEN TO OUR LOCAL FORD DEALER. DEALER HAS REPLACED LOCK, AND AFTER A REPEAT OCCURRENCE RE-KEYED THE LOCK AND RE-CUT THE KEYS. NOW KEY IS STUCK AND WILL NOT RELEASE. MARYLAND LAW REQUIRES KEYS TO BE REMOVED FROM THE VEHICLE IN THE INTEREST OF PUBLIC SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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