Ford Focus Complaints

22,326 consumer complaints on file.

#10266670April 24, 2009
SUSPENSION:FRONT
DRIVING HOME FROM THE STORE AND I HEARD A SNAPPING SOUND IN THE FRONT OF THE CAR I TOOK THE CAR TO THE SERVICE STATION THEY LOOKED UNDER THE CAR AND SAID IT IS A BROKEN SPRING AND IT WAS DANGEROUS TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266506April 23, 2009
STEERING
KEY WILL NOT TURN IN IGNITION. APPARENTLY, THIS IS A KNOWN DEFECT WITH FORD FOCUS MODELS FROM THE YEAR 2000. THERE IS NOTHING THAT PRECIPITATES THE PROBLEM- IT JUST DOESN'T WORK ALL OF A SUDDEN. LUCKILY, THE CAR WAS PARKED AT MY OFFICE BUILDING- BUT IT COULD HAVE HAPPENED ANYWHERE. I CALLED A LOCKSMITH AND HE CAME AND REPLACED THE IGNITION. HE SAID THAT THERE IS NO GUARANTEE THAT IT WON'T HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266518April 23, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 FORD FOCUS. HE NOTICED THAT THE WIRES WOULD BEND, FRAY AND BREAK WHEN CLOSING THE REAR LIFTGATE. WHILE CLOSING THE LIFTGATE, THE VEHICLE LOST ALL ELECTRICAL POWER TO THE REAR WIPER, WASHER AND THE TOP REAR BRAKE LIGHT WHICH ALSO CAUSED THE CRUISE CONTROL TO BECOME INOPERATIVE. HE REMOVED THE SLEEVE AND MENDED THE WIRES TOGETHER WHICH CAUSED THE COMPONENTS TO FUNCTION CORRECTLY; HOWEVER, THE CONTACT FELT THAT IF THE WIRES CONTINUED TO BEND, THE FAILURE WOULD RECURR. HE CONSULTED THE MANUFACTURER ABOUT RECALL 00V411000 BUT WAS TOLD THAT HIS VEHICLE WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 47,766 AND THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266447April 23, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAD COME BACK TO MY 2002 FORD FOCUS SE, PUT THE IGNITION KEY INTO THE IGNITION SWITCH & THE SWITCH WOULD NOT TURN. I HAD TO PAY $45.00 TO HAVE MY CAR TOWED TO A GARAGE. THE MECHANIC CHARGED ME $400.00 TO REPLACE THE WHOLE UPPER PART OF THE STEERING COLUMN & REDO THE IGNITION SWITCH THAT CAME ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266393April 22, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE STARTING THE VEHICLE, IT ACCELERATED TO 60 MPH AND THE BRAKES FAILED TO STOP THE VEHICLE. THE DEALER STATED THAT THE ENGINE DETECTS THE PRESSURE ON THE ACCELERATOR AND AUTOMATICALLY ACCELERATES TO 60 MPH. THE DEALER IS CURRENTLY REPLACING THE VALVE TO CORRECT THE PROBLEM AND STATED THAT THIS IS A COMMON OCCURRENCE IN THIS YEAR, MAKE AND MODEL VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266428April 22, 2009
SERVICE BRAKES, HYDRAULIC
TL*-CONTACT RENTED A 2009 FORD FOCUS. WHILE DRIVING AT A SPEED OF 60-65 MPH ON DRY PAVEMENT AND EXITING ONTO A RAMP THE CONTACT APPLIED THE BRAKES AND FELT THE WHEELS LOCK CAUSING HER TO CRASH INTO THE PRECEEDING VEHICLE . THE CONTACT FEELS THAT THE VEHICLE WAS FAULTY AND DOES NOT KNOW WHY THE WHEELS LOCKED UP. THE CURRENT MILEAGE IS 1070 AND FAILURE MILEAGE WAS 1055. UPDATED 05/26/09 *BF THE CONSUMER STATED WHILE DRIVING, SHE HEARD A LOT OF NOISES AROUND THE DRIVERS SIDE DOOR, AS THE OUGH THE DOOR WAS NOT CLOSED PROPERLY. WHEN SHE EXITED THE RAMP, THE RIGHT FRONT BRAKE SEEMED TO GRAB AND SHAKE EVERYTIME IT WAS APPLIED. ABOUT 2 BLOCKS AWAY, THERE HAD BEEN HEAVY RAINSTORM, AND WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKES, THE VEHICLE SKIDDED AND HIT ANOTHER VEHICLE IN FRONT OF HER. THE CONSUMER STATED THE BRAKES FAILED AND PULLED SEVERLY TO THE RIGHT WHICH CAUSED THE ACCIDENT. THE VEHICLE WAS A RENTAL. UPDATED 05/28/09.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10266208April 21, 2009
ELECTRICAL SYSTEM
MY 2006 FORD FOCUS HATCHBACK DEVELOPED FRAYED WIRES IN THE HATCHBACK HARNESS THAT CAUSED A SHORT SO THAT THE DASHBOARD LIGHTS DO NOT COME ON AS THEY SHOULD WHEN THE EXTERIOR LIGHTS ARE TURNED ON UNLESS THE REAR WINDOW DEFROSTER IS ALSO TURNED ON. DESPITE BEING COVERED BY FORD'S 'EXTRA CARE' EXTENDED SERVICE PLAN THAT IS SUPPOSED TO COVER WIRING HARNESSES, FORD IS REFUSING TO PAY FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266305April 21, 2009
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE REAR TIRES WERE WEARING BADLY AND THE TOP OF THE RUBBER WAS LEANING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT HE NEEDED TO PURCHASE A SUSPENSION BAR TO PLACE IN THE BACK OF THE VEHICLE, WHICH CHANGES ONE DEGREE. THE CONTACT WILL CALL THE MANUFACTURER TO INQUIRE ABOUT ASSISTANCE TOWARDS THE REPAIR COST. THE FAILURE MILEAGE WAS 180,000. UPDATED 5/7/09 *CN UPDATED 05/12/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266073April 20, 2009
ELECTRICAL SYSTEM
THE IGNITION SWITCH LOCK KEEPS FAILING ON MY 2003 FORD FOCUS ZX3. I HAVE HAD A LOCKSMITH FIX IT TWICE NOW. THE COST TO ME SO FAR IS OVER $400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266162April 20, 2009
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2008 FORD FOCUS. WHILE DRIVING 45 MPH, THE CONSUMERS SON LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL AND ROLLED ONCE. THE VEHICLE CAME TO REST IN A CREEK. THE AIR BAGS FAILED TO DEPLOY. THE CONTACTS SON SUFFERED INJURIES TO THE LOWER BACK AND ANKLE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 17,000. UPDATED 6/4/09 *CN THE CONSUMER STATED THIS WAS NOT THE FIRST ACCIDENT WHERE THE AIR BAGS DID NOT DEPLOY. UPDATED 06/09/09.*JB THE CONSUMER RECEIVED A LETTER FROM FORD STATING THE IMPACT WAS NOT SEVERE ENOUGH TO WARRANT AIR BAD DEPLOYMENT. UPDATED 06/02/11
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10265941April 18, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DETAILS: THE CAR'S CHECK ENGINE LIGHT CAME ON AND STARTED STALLING, HAD IT CHECKED AND WAS TOLD IT NEEDED A TIMING BELT AND TUNE UP. AFTER $1400 LATER AND STILL THE SAME PROBLEM THAT THE CAR WAS ONLY RUNNING ON 3 CYLINDERS AND WAS RECOMMENDED TO PUT AN ADDITIVE IN THE ENGINE TO TRY TO LOOSEN UP STUCK VALVES... STILL SAME PROBLEM . THEN TEARING THE ENGINE APART FOUND DAMAGE DONE TO # 4 CYLINDER . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265848April 16, 2009
ENGINE AND ENGINE COOLING
CONSUMER WANTS TO KNOW IF NHTSA IS STILL MONITORING THESE ISSUES WITH THE FORD FOCUS FIRES. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265055April 13, 2009
STEERING
THE KEY WILL NOT TURN IN THE IGNITION, WITH THE STEERING WHEEL LOCKING UP. NO AMOUNT OF JIGGLING CAN FIX IT. SO CAR IS UNABLE TO START. (4 TIMES IN A ROW - FINAL TIME, NOT STARTED AFTER HOURS OF TRYING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265085April 13, 2009
ELECTRICAL SYSTEM:IGNITION
I WAS LEFT STRANDED IN A PARKING LOT WITH MY 16 MONTH OLD SON AFTER I RETURNED TO MY CAR AND THE KEY WOULD NOT TURN IN THE IGNITION AND I WAS UNABLE TO START MY CAR. THIS HAPPENED WITHOUT WARNING. WHEN I PARKED MY CAR EVERYTHING WAS FINE AND I HAD NO TROUBLE REMOVING THE KEY. WHEN I RETURNED TO MY CAR AFTER SHOPPING FOR AN HOUR AT FIRST I WAS UNABLE TO GET MY KEY INTO THE IGNITION. I KEPT TRYING AND WAS FINALLY ABLE TO GET THE KEY IN THE IGNITION BUT THE KEY WOULD NOT TURN AND I COULD NOT START MY CAR. MY HUSBAND WENT TO THE CAR LATER TO SEE IF HE COULD GET IT TO WORK AND HE COULD NOT. THIS WAS THE SECOND TIME IN 6 MONTHS THAT MY FORD FOCUS HAS LEFT ME STRANDED AND RATHER THAN PAY FOR TOWING & REPAIRS WE DECIDED TO DONATE THE CAR TO CHARITY (WHO WOULD TOW IT FOR FREE) AND BUY OURSELVES A NEW CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265084April 13, 2009
ELECTRICAL SYSTEM:IGNITION
IGNITION SYSTEM FAILED FOR 2004 FORD FOCUS 2 DR COUPE. CAR NOW NEEDS A NEW SYSTEM WHICH FORD ESTIMATES AT $450. GOOGLE "FORD FOCUS IGNITION" AND SEE HUNDREDS OF EXACT SAME COMPLAINT. FORD WILL NOT RECALL SINCE NOT "SAFETY" ISSUE, HOW ABOUT INTEGRITY. THEY KNOW OF THE PROBLEM BUT WILL NOT FIX IT. CALIFORNIA HAS A CLASS ACTION LAW SUIT, BUT WHAT ABOUT ME?? FORD SHOULD BE HELD ACCOUNTABLE FOR THIS PROBLEM THAT THEY KNOW EXISTS FOR OLDER MODELS, ESPECIALLY IN THIS TIME OF NEED. NO CONFIDENCE LEFT IN FORD, I WILL BUY FOREIGN CARS FROM NOW ON. PLEASE HELP!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265012April 12, 2009
LATCHES/LOCKS/LINKAGES
I OWN A 2002 FORD FOCUS AND I SIMPLY PARKED MY CAR AT THE GROCERY STORE, LOCKED MY CAR, AND WHEN I CAME BACK I COULD NOT TURN THE KEY IN THE IGNITION TO START THE CAR. THIS IS THE FIRST TIME ITS HAPPEN WHERE I COMPLETELY FAILED TO TURN THE KEY. NOW MY CAR IS SITTING AT THE GROCERY STORE AND NOW I'M READING THAT I'M GOING TO POTENTIALLY PAY 200 TO 400 BUCKS TO GET THIS FIXED. THIS IS VERY, VERY UPSETTING. THANKS FORD FOR YOUR LOUSY IGNITION DESIGN. I'LL NEVER BUY A FORD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264766April 8, 2009
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN IN IGNITION. CAR HAD TO BE TOWED TO HERTRICH IN MILFORD DE AND IGNITION REPLACED AND KEY PROGRAMMED TO NEW IGNITION. THE FIRST TIME HAPPENED AT APPROX 30,000 MILES AND THE SECOND TIME AT 87,000 MILES. SERVICE TECH SAID CYLINDERS WERE JAMMED AND IT TOOK BEATING IT WITH A HAMMER TO RELEASE THEM TO UNLOCK THE STEERING WHEEL. MY DAUGHTER HAD DRIVEN TO WALMART TO HAVE HER OIL CHANGED. THEY CALLED HER BACK TO TELL HER THEY COULD NOT START HER CAR TO DRIVE IT INTO THE SERVICE BAY. CALLED FORD TO REPORT THEIR PROBLEM AS MY DAUGHTERS FRIEND ALSO HAS HAD THE SAME PROBLEM WITH HER FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264355April 7, 2009
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT PASS INSPECTION. THE DEALER PERFORMED OVER $500 WORTH OF REPAIRS TO THE VEHICLE AND STATED THAT THEY PASSED IT FOR INSPECTION. THEY EVEN PLACED THEIR OWN INSPECTION STICKER ON THE VEHICLE. LESS THAN A WEEK LATER, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. LATER, THE VEHICLE STILL WOULD NOT PASS STATE INSPECTION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THEY DISCOVERED A HOLE IN THE ENGINE AND THAT THE TRANSMISSION WAS TWISTED. WHILE DRIVING THE VEHICLE HOME AT AN UNKNOWN SPEED, IT STALLED. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE OVER 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264383April 7, 2009
SUSPENSION:FRONT:WHEEL BEARING
TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND HAD ALL FOUR TIRES REPLACED. SHORTLY AFTER THE REPAIR, THE FAILURE RESURFACED ACCOMPANIED BY MILD DRIFTING TO THE RIGHT AND EXCESSIVE VIBRATION. SHE TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE WHEEL BEARINGS CAUSED THE FAILURES. THEY RECOMMENDED THAT AN ALIGNMENT BE PERFORMED. IN ADDITION, ALL FOUR TIRES NEEDED TO BE REPLACED AGAIN. THE TIRE SPECIALIST STATED THAT THE A COMPONENT ON THE VEHICLE WAS CAUSING THE TIRES TO FAIL. THE VEHICLE HAS NOT BEEN REPAIRED AGAIN. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264215April 6, 2009
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE REAR DOOR OPENS AND WILL NOT REMAIN CLOSED. THE DEALER STATED THAT THERE WAS A RECALL IN 2005 FOR THIS FAILURE AND THE VEHICLE SHOULD HAVE BEEN REPAIRED AT THAT TIME. THE CONTACT HAS TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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