Ford Focus Complaints

22,326 consumer complaints on file.

#10262235March 18, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING BETWEEN 55-60 MPH, THE VEHICLE HESITATED AND STALLED. THE CONTACT PULLED OVER AND OPENED THE GAS CAP, WHICH WAS DIFFICULT TO OPEN. WHEN THE CAP WAS FINALLY OPENED, THERE WAS A POPPING SOUND COMING FROM THE GAS TANK. THE CONTACT NOTICED THAT THE TEMPERATURE IN THE VEHICLE WAS WARMER THAN NORMAL. FORD STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE). THE CURRENT MILEAGE WAS 146,000 AND FAILURE MILEAGE WAS 145,150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262242March 18, 2009
ENGINE AND ENGINE COOLING
ON 3/12/09, WHILE DRIVING MY 2002 FORD FOCUS SE WAGON ON MAIN STREET (RI-3) IN ASHAWAY, RHODE ISLAND, AT ABOUT 35 MPH, HIT A SMALL BUMP WITH THE RIGHT FRONT WHEEL. A LOUD SCRAPING NOISE IMMEDIATELY ENSUED. WAS ABLE TO STOP WITHIN A FEW FEET. INSPECTION REVEALED THAT BOTH MOUNTING STUDS ON THE PASSENGER SIDE ENGINE MOUNT FOR THE TRANSVERSELY MOUNTED ENGINE HAD BROKEN OFF ALLOWING THE ENGINE TO DROP DOWN ONTO THE PASSENGER SIDE DRIVE AXLE. THE CAR WAS FLATBED TOWED 5 MILES TO MY MECHANIC. HIS INSPECTION SHOWED THAT ONE OF THE STUDS HAD BEEN BROKEN FOR SOME TIME, WHILE THE SECOND SHOWED A FRESH BREAK. THERE WAS NO EVIDENCE OF CORROSION, OR THAT THE STUDS HAD EVER BEEN REMOVED AND REPLACED. I DON'T KNOW HOW OFTEN THIS FAILURE OCCURS, BUT THE TOW OPERATOR AND BOTH MECHANICS AT THE SHOP HAD NEVER SEEN THIS HAPPEN BEFORE. THE CONSEQUENCES ARE THAT THE CAR BECOMES INOPERABLE WITHOUT CAUSING SEVERE DAMAGE. THE RESULT AT HIGHWAY SPEED COULD HAVE BEEN DISASTROUS. THE FAILURE WAS CORRECTED BY REPLACING THE BROKEN STUDS WITH NEW FACTORY PARTS. I HAVE THE TWO BROKEN STUDS IN MY POSSESSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262237March 18, 2009
ENGINE AND ENGINE COOLING
THE ENGINE SNAPED AND NOW THE CAR IS NO LONGER WORKING. HOWEVER PRIOR TO THAT IT WOULD IDLE ACTING AS IF IT WAS STALLING OUT AND MAKING NOISES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262261March 18, 2009
ELECTRICAL SYSTEM:IGNITION
THE IGNITION WILL NOT TURN ON IN MY CAR. THE KEY WILL GO IN, BUT IT WILL NOT TURN. IT WAS HARD TO TURN FOR A WHILE, SEVERAL WEEKS I JUST WOULD KEEP TRYING AND JIGGLING IT, AND IT WOULD EVENTUALLY WORK, AND NOW IT JUST WON'T TURN ON AT ALL. I WAS STRANDED IN A DANGEROUS AREA UNTIL MY HUSBAND COULD COME TO PICK ME UP. I CALLED A LOCKSMITH TO REPAIR IT AND HE SAID HE GETS THIS ISSUE AL THE TIME WITH FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262395March 18, 2009
ELECTRICAL SYSTEM
I'VE HAD 2 MAJOR PROBLEMS WITH MY 2000 FORD FOCUS SE. MY IGNITION IS LOCKED. THE KEY WILL NOT TURN AT ALL, THE KEY WILL GO IN BUT WILL NOT TURN WITH MUCH RESEARCH ONLINE I'M SEEING THAT I AM NOT THE ONLY PERSON THAT HAS HAD THIS PROBLEM, AND THE PROBLEM IS THE IGNITION CYLINDER. 2ND- I'VE BEEN HAVING PROBLEMS WITH THE INSTRUMENT CLUSTER IN MY CAR, AND ONCE AGAIN WITH ALOT OF RESEARCH I'M SEEING THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM ANYWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262122March 17, 2009
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE. SUDDENLY, THE FRONT END COLLAPSED WITHOUT WARNING. THE VEHICLE EXHIBITED FRONT SUSPENSION FAILURE AND ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE CAUSED THE STRUTS TO SEPARATE FROM THE AXLE. THE TECHNICIAN REPLACED BOTH FRONT STRUTS, AXLE, AND BOTH SWAY BARS. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE IS 52279. UPDATED 04/16/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261958March 16, 2009
POWER TRAIN
I OWN A 2002 FORD FOCUS WITH 54000 MILES ON IT AND JUST LAST WEEK HAD A PROBLEM WITH THE TRANSMISSION. WHEN THE CAR ACELERATED TO 30 MPH IT WOULD NOT ENGAGE INTO 3RD GEAR UNTIL YOU OUT MORE PRESSURE ON THE GAS. I TOOK IT TO A FORD DEALER AND THEY HAD IT FOR 1 1/2 DAYS AND CAME BACK WITH AN " I THINK IT'S A RING IN THE TRANSMISSION, BUT NOT FOR SURE" THEY WANT TO CHARGE ME OVER $400 TO TAKE THE TRANSMISSION OUT TO SEE IF IT'S THIS RING!! AND IF IT'S NOT THIS RING THEY THINK IT IS THEN I'M OUT $400+. I ALSO FOUND A WEBSITE ( CAR COMPLAINTS.COM) AND NOTICED THAT I'M NOT THE ONLY FOCUS OWNER WITH THIS PROBLEM. OTHER FOCUS OWNERS ON THIS WEBSITE HAVE HAD TO REPLACE THEIR TRANSMISSION 2-3 TIMES BETWEEN 60,000-100,000 MILES BECAUSE FORD CONTINUES TO PUT THE SAME TRANSMISSION IN ALL THEIR FOCUS'. I WOULD LIKE TO KNOW WHY A RECALL HASN'T BEEN CALL OUT ON THIS CAR WITH SO MANY COMPLAINTS. THIS IS A VERY BIG ISSUE AND I THINK IT NEEDS ATTENTION BEING THAT SO MANY FOCUS OWNERS ARE HAVING THE SAME PROBLEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262079March 16, 2009
ELECTRICAL SYSTEM:IGNITION
MY KEY WON'T TURN IN THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262083March 16, 2009
ELECTRICAL SYSTEM:IGNITION
I OWN A FORD FOCUS AND THE IGNITION WOULD NOT TURN ON. IT JUST LOCKED UP FOR NO REASON. HAD TO HAVE IGNITION REPLACED AT 85,000. MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261852March 15, 2009
ELECTRICAL SYSTEM
LIKE SO MANY OTHERS MY KEY GETS JAMMED UP IT WONT TURN WONT START THE CAR AND YOU GET STUCK WHERE EVER YOU HAPPEN TO BE AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261773March 13, 2009
ENGINE AND ENGINE COOLING:ENGINE
I WAS SEATING IN A TACOBELL DRIVETHRU, WHEN ALL OF THE SUDDEN MY ENGINE HAD A CATASTROPHIC ENGINE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261506March 11, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
2001 FORD FOCUS IGNITION SWITCH NOT TURNING WHEN TRYING TO START VEHICLE. MY STARTED EARLY MORNING AFTER WORK -20 OUTSIDE. LUCKY I WAS HOME. GOOGLED AND SOMEBODY SAID HIT IT WITH HAMMER AND IT WILL TURN OR REPLACE NEW IGNITION SWITCH. HIT IT MANY TIMES AND NOW IT GOT WORSE. FIX IS NOT CHEAP AND IT IS A VERY COMMON COMPLAINTS FROM MANY PEOPLE ALL OVER THE COUNTRY. THIS IS A SAFETY ISSUE DUE TO IT COULD HAPPEN WHILE DRIVING OR IN SEVERE WEATHER CONDITION OR SAFETY EVACUATION THAT WOULD NOT BE POSSIBLE IF YOU CAN'T START YOUR VEHICLE. CAN SOMEBODY DO SOMETHING ABOUT THIS BECAUSE FORD IS GETTING AWAY WITH NEGLIGENCE OR I SUPPOSE WILL JUST BAIL THEM OUT SO THEY CAN KEEP RIPPING PEOPLE OFF WITH EXPENSIVE VEHICLES AND FAULTY EQUIPMENTS. IS THAT HOW THIS WORKS. SCREW THE TAX PAYERS AND CONSUMERS WHO KEEP THIS COUNTRY PRODUCTIVE. FORD NEEDS TO BE RESPONSIBLE FOR THEIR PRODUCTS AND THEIR COMMITMENTS TO THEIR CUSTOMERS. PLEASE RECALL THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261592March 11, 2009
ELECTRICAL SYSTEM:IGNITION
THE KEY DOES NOT TURN IN THE IGNITION SO THE CAR WON'T START. MY TEENAGE DAUGHTER DRIVES THIS VEHICLE WHICH CAN BE VERY DANGEROUS IF IT OCCURS IN AN REMOTE AREA ESPECIALLY ON A COLD DAY/NIGHT SUCH AS TONIGHT. FORTUNATELY, THE CAR IS IN OUR DRIVEWAY BUT IT WAS PURE LUCK THAT IT HAPPENED THERE INSTEAD OF SOMEWHERE ELSE THAT COULD HAVE LEFT HER STRANDED INDEFINITELY IN SUB-FREEZING TEMPERATURES OR IN A SECLUDED AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261147March 9, 2009
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2006 FORD FOCUS AND MY KEY IS STUCK IN THE IGNITION. I HAVE CONTACTED THE DEALERSHIP AND FORD CUSTOMER SERVICE AND THEY WERE NO HELP. THE IS A COMMON PROBLEM WITH THE FORD FOCUS BUT THEY WON'T ISSUE A RECALL ON IT. THIS IS A SAFETY ISSUE- MY CAR IS AT RISK OF BEING STOLEN AND I DON'T HAVE THE 400.00 THEY ASK TO REPAIR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261143March 9, 2009
ELECTRICAL SYSTEM:IGNITION
2003 FORD FOCUS IGNITION KEY WILL NOT TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261320March 9, 2009
AIR BAGS:FRONTAL, AIR BAGS
VEHICLE INVOLVED IN SERIOUS FRONTAL CRASH AND AIRBAGS FAILED TO DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10261330March 9, 2009
SUSPENSION:FRONT
LOUD SNAP FROM UNDER HOOD , FOLLOWED BY RUMBLING SOUND WHEN TURNED RIGHT OR LEFT. CAR WILL PULL IN DIFFERENT DIRECTIONS , RELATING TO THE LAST DIRECTION STEERED. THE CAR DOES SET LOWER NOW BUT IS NOT RUBBING . THE CAUSE IS A BROKEN RIGHT FRONT COIL SPRING , AND POSSIBLY OTHER DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261069March 8, 2009
SEAT BELTS
MY DRIVER'S SIDE SEAT BELT SHREDDED. I HAD TO REPLACE IT SEVERAL MONTHS AGO AND PURCHASE A NEW ONE FROM FORD. MY AUTO MECHANIC INSTALLED THE NEW SEAT BELT FOR ME. THE BELT NEEDED REPLACING, AS IT WAS CONTINUING TO SHRED (IN STRANDS) AND ONLY HAD ABOUT ONE-THIRD TO HALF OF ITS WIDTH REMAINING. THE LENGTH OF THE SHREDDING WAS APPROXIMATELY 12 TO 14 INCHES LONG. IT DEFINITELY POSED A SAFETY HAZARD. I HAD NEVER EXPERIENCED A PROBLEM LIKE THIS BEFORE, EVEN IN VERY OLD AUTOMOBILES THAT I OWNED. SEAT BELT MATERIAL FADING FROM SUNLIGHT, YES, SHREDDING, NEVER. MY AUTO MECHANIC AT MY REPAIR SHOP HAD NEVER SEEN ANYTHING LIKE THAT BEFORE EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261070March 8, 2009
ENGINE AND ENGINE COOLING
I HAD TO REPLACE THE MOTOR MOUNTS TWICE IN APPROXIMATELY A 4 MONTH PERIOD DUE TO CRACKING AND COMPLETE BREAKING, A PARTIAL BREAK IN ONE AND GENERAL OVERALL WEAKENING. MY MECHANIC ONLY CHARGED ME THE FIRST TIME FOR THE MOUNTS AND INSTALLATION (THE SECOND TIME WAS A FREE REPLACEMENT--AS THE MOUNTS FAILED, AND AS IT CAME ONLY A FEW MONTHS AFTER THE FIRST REPLACEMENT). MY MECHANIC SAID THAT THERE IS A PROBLEM WITH THE FORD FOCUS VEHICLES DUE TO THE LACK OF STABILITY IN THE MOTOR MOUNT AREA. BASICALLY, HE SAID THAT THERE ISN'T MUCH STRUCTURAL SUPPORT FOR THE ENGINE AND THE MOTOR MOUNTS GET STRESSED AS A RESULT OF THE VIBRATIONS AND CONSTANT TENSION ON THEM. HE TOLD ME THAT THEY WOULD PROBABLY NEED TO BE REPLACED AGAIN AT SOME POINT. I WAS TRYING TO FIGURE OUT SOME TYPE OF JURY RIG DEVICE TO REINFORCE THE STABILITY OF THE AREA. DO YOU HAVE ANY SUGGESTIONS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260999March 7, 2009
WHEELS
LEFT REAR WHEEL BEARING DISINTEGRATED AT 109,563 KILOMETERS (68,000 MILES). LUCKILY STOPPED IMMEDIATELY AND CHECKED CAUSE OF NOISE. WHEEL WAS WOBBLING, AND WOULD HAVE SHORTLY FALLEN OFF, OR SEIZED, POTENTIALLY CAUSING CAR TO SERVE INTO ONCOMING TRAFFIC. REMOVED WHEEL AND REPLACED BEARING MYSELF. ROLLER BEARINGS IN PIECES, WHEEL HUB VERY HOT. THERE IS A RECALL FOR THIS DEFECT BUT APPARENTLY MY CAR WAS NOT INCLUDED AS I NEVER RECEIVED A NOTICE. RECALL SHOULD BE EXTENDED. 2000 FORD FOCUS SE SEDAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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