Ford Focus Complaints

22,326 consumer complaints on file.

#10268337May 10, 2009
LATCHES/LOCKS/LINKAGES
DRIVER'S SIDE DOOR ON 2001 FORD FOCUS HATCHBACK WILL NOT UNLOCK AND OPEN. STAYS IN LOCKED POSITION AND DRIVER HAS TO EXIT THROUGH PASSENGER'S SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268273May 9, 2009
ENGINE AND ENGINE COOLING
2003 FORD FOCUS, EARLY MORNING SQUEAKING, MID DAY, VIBRATING, LATE AFTERNOON, CAR STARTS TO SHAKE EXCESSIVELY AND AS I DRIVE INTO MY DRIVEWAY A REALLY LOUD BANGING NOISE COMES FROM THE FRONT OF THE CAR, SO LOUD IT SCARED ME, I TURNED THE CAR OFF AND OPEN THE HOOD OF THE CAR AND NOTICE THAT THE METAL MOUNTS THAT HOLD THE ENGINE BROKE IN HALF AND A PIECE WAS STILL ON THE MOTOR. MY ENGINE WAS HANGING FROM THE LEFT SIDE, YOU COULD SEE IT FROM THE BOTTOM OF THE VEHICLE. MY INSURANCE COMPANY COMES OUT TO CHECK THE DAMAGES AND SAID IN HIS 22 YEARS OF VIEWING VEHICLES FOR CLAIMS HE'S NEVER SEEN ANYTHING LIKE THIS. MY MILEAGE IS 59,528, I'M STILL PAYING FOR THIS CAR, UNTIL 2012. THIS SHOULD NOT HAVE HAPPENED TO A SIX YEAR OLD CAR WITH THIS LITTLE MILEAGE. I CALLED FORD TO CHECK IF THERE WAS A RECALL ON THIS SITUATION. I WAS TOLD NO. I WENT ON THE INTERNET TO SEARCH FOR COMPLAINTS REGARDING 2003 FORD FOCUS, FOUND MANY COMPLAINTS OF MANY THINGS WRONG WITH THIS VEHICLE AND SEVERAL REGARDING THE VIBRATING OF THE FRONT OF THE VEHICLE RELATING TO MOTOR MOUNT PROBLEMS. I HAD THE VEHICLE TOWED TO A REPAIR SHOP AND WAS TOLD THAT THIS INCIDENT CREATED A PROBLEM WITH THE AXEL AS WELL. THIS IS GOING TO COST ME A LOT OF MONEY. WAITING FOR AN ESTIMATE OF REPAIRS ON 5/9/09. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268298May 9, 2009
ELECTRICAL SYSTEM:IGNITION
HOPPED IN MY CAR LIKE NORMAL TO DRIVE MYSELF TO WORK. PLACED KEY IN IGNITION. WON'T TURN. HAD TO CALL OF WORK AFTER AN HOUR OF TOYING WITH IT AND CALLING MY MANAGER EVERY 15 MINUTES LETTING THEM KNOW... IT WON'T BUDGE.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268303May 9, 2009
TIRES, TIRES:VALVE
VALVE STEM FAILURE ON FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267974May 7, 2009
AIR BAGS:FRONTAL
2003 FORD FOCUS SE COM WAS INVOLVED IN HEAD ON WHOLE FRONT END DAMAGED AIR BAGS DID NOT DEPLOY UNTIL AFTER IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10267976May 7, 2009
AIR BAGS:FRONTAL
2003 FOCUS SE COM. WAS INVOLVED IN HEAD ON ACCIDENT FRONT END DAMAGED BOTH AIR BAGS DID NOT DEPLOY UNTIL AFTER IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10267654May 4, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER'S SIDE DOORS WOULD NOT CLOSE AND THE LOCKS FAILED. THE FAILURE HAS BEEN OCCURRING SINCE JANUARY OF 2009. IN MAY OF 2009, THE DOORS OPENED WHILE DRIVING APPROXIMATELY 5 MPH. THE MANUFACTURER AND DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES: DOORS:LATCH) AND IT WOULD COST $100 TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 125,000 AND CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267723May 4, 2009
ELECTRICAL SYSTEM:IGNITION
THE IGNITION KEY WILL NOT TURN ON MY 2003 FORD FOCUS. I UNDERSTAND THAT THIS HAS BEEN A COMMON PROBLEM ON THIS MODEL OF VEHICLE. MY DAUGHTER WAS STRANDED IN THE VEHICLE BECAUSE OF THIS PROBLEM. THERE HAVE BEEN NO WARNINGS OR SIGNS THAT THIS PROBLEM WAS IMPENDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267724May 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A USED 2005 FORD FOCUS WITH EXACTLY 30,000 MILES ON IT, AROUND 40,000 I NOTICED MY TRANSMISSION STARTED TO SLIP, FURTHER RESEARCH REVEALED MANY PEOPLE COMPLAINING OF THIS SAME THING BEFORE THEY EVEN REACH 60,000. SEEMS TO ME IT IS A FACTORY DEFECT IN THE TRANSMISSION. EVEN AFTER BEING LOOKED AT I AM GOING TO HAVE TO PAY LOTS OF MONEY TO GET IT REPAIRED DUE TO THE WARRANTY ONLY BEING AT THE 40,000 MARK. WHICH THE DEALER NEVER TOLD ME THAT THE WARRANTY THEY OFFERED WAS VOID IF ORIGINAL FACTORY WARRANTY WAS STILL IN EFFECT. IN WHICH I ENDED UP ON THE SHORT END OF THE STICK BECAUSE THEIR WARRANTY THEY GIVE FOR THE USED CARS OUTLASTS WHAT I HAD REMAINING ON THE FACTORY WARRANTY. THIS IS RIDICULOUS. SEVERE SLIPPING WHEN TRANSMISSION GOES TO SHIFT INTO THIRD AND FOURTH GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267726May 4, 2009
ELECTRICAL SYSTEM
MY KEY GETS STUCK IN THE IGNITION INTERMITTENTLY. NOTHING I DO RELEASES IT. SOMETIMES I HAVE TO LEAVE IT IN MY CAR FOR DAYS BEFORE I COME OUT ONE OF THE MORNINGS AND IT JUST DECIDES TO LET ME HAVE MY KEY BACK. ON AND OFF EVER SINCE I HAVE GOTTEN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267727May 4, 2009
ELECTRICAL SYSTEM
MY CAR FAILS TO START UNTIL I CRANK IT 3 OR 4 TIMES. SOMETIMES IT BEGINS TO START THEN SPUTTERS AND DIES. IT HAS BEEN AN EVERYDAY THING FOR ABOUT 3 MONTHS NOW. IT HAPPENS ABOUT EVERY TIME I GO TO START MY CAR WITH A FEW TIMES IT STARTING RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267389April 30, 2009
ELECTRICAL SYSTEM
1. I OWN A 2001 FORD FOCUS. 2. THE IGNITION LOCKED. THERE WAS NO INDICATION THAT ANYTHING WAS GOING WRONG. AS A RESULT, I COULD NOT GO TO WORK, AS I WORK AN HOUR AWAY. 3. FORD IS NOT WILLING TO EXTEND A "GOODWILL REPAIR OR WARRANTY" ON MY BEHALF, AND SO I WILL HAVE TO PAY TO REPLACE THE IGNITION. RESEARCH HAS PROVEN THAT IN SOME CASES, THE REPLACEMENT WILL RESULT IN THE SAME PROBLEM. ALSO, THIS IS A FREQUENT PROBLEM IN FORD FOCUS MODELS FROM 2000-2003 AND YET FORD HAS NOT TAKEN OWNERSHIP OF THE PROBLEM. I WILL ULTIMATELY HAVE TO HAVE MY CAR TOWED AT MY OWN EXPENSE AND THE IGNITION REPAIRED AT MY OWN EXPENSE, FOR A MANUFACTURED PROBLEM. THE TOTAL OF BOTH WILL LIKELY BE MORE THAN HALF OF THE CURRENT BLUE-BOOK VALUE OF MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267407April 30, 2009
TIRES, TIRES:TREAD/BELT
TIRE TREAD SEPARTION ON BOTH REAR TIRES OF A 2007 FORD FOCUS ZX4 SES.CAR ONLY HAD 14,000 MILES ON THEM.TIRES WERE REPLACED NEW NATIONAL TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267203April 29, 2009
STEERING, AIR BAGS:FRONTAL, SUSPENSION:FRONT
MY DAUGHTER WAS DRIVING 2001 FORD FOCUS SE WAGON APPROXIMATELY 45MPH WHEN SHE DESCRIBED STEERING LOCKED UP IN TURN THEN SHE HEARD TIRES SQUEALING AND VEHICLE JERKED HARD LEFT CAUSING HER TO GO OFF THE ROAD, HIT A ROCK WALL AND FLIPPED THE CAR END OVER END. THE AIR BAGS DID NOT DEPLOY. SHE LANDED UPSIDE DOWN BUT WAS ABLE TO EXIT VEHICLE THROUGH BROKEN WINDOW. SHE RECEIVED CUTS AND BRUISES AND WAS TAKEN TO EMERGENCY ROOM FOR X-RAYS WHERE THEY SAID SHE HAD NO SERIOUS INJURIES AND WAS RELEASED. ON SCENE INVESTIGATION BY POLICE AND TOW TRUCK OPERATED SUGGESTED BALL JOINT FAILURE OR OTHER STEERING/SUSPENSION FAILURE. CAR WAS TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10267235April 29, 2009
ELECTRICAL SYSTEM:IGNITION
THE KEY WILL NOT TURN THE IGNITION. THIS HAS HAPPENED SEVERAL TIMES. USUALLY I CAN GET IT TO WORK AFTER ABOUT AN HOUR OR TWO OF REPEATEDLY PUTTING THE KEY IN & OUT, BUT TODAY I CANNOT GET IT WORKING. I HAVE BEEN STRANDED IN THE DEAD OF WINTER WITH MY DAUGHTER OUT AT MIDNIGHT, ON THE SIDE OF A MAJOR BUSY HIGHWAY (RT 94 WEST TO CHICAGO), AND SEVERAL OTHER LOCATIONS. IT'S USUALLY LATE AT NIGHT AND FREEZING COLD OUT WHEN THIS HAPPENS TO ME. IT IS DEFINITELY A SAFETY HAZARD FOR ME AS WELL AS WHEN I HAVE MY DAUGHTER WITH ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267175April 28, 2009
SUSPENSION
I PURCHASED MY USED VEHICLE IN 06/08 AND IMMEDIATELY THERE WERE ISSUES WITH THE TIRES. I TOOK IT BACK TO THE DEALERSHIP AND THEY AGREED TO REPLACE "ONE BAD TIRE". IN ORDER TO KEEP ALL THE TIRES IN GOOD AND EQUAL CONDITION I PURCHASED THREE MORE. OVER THE PAST 10 MONTHS IT HAS BEEN BACK TO THE DEALERSHIP THREE TIMES FOR "ALIGNMENT ISSUES" AND TO A PRIVATE ALIGNMENT SHOP FOR THE SAME ISSUE. EXTENSIVE RESEARCH ONLINE HAS INDICATED THAT THERE IS A "KNOWN ISSUE" WITH THE FORD FOCUS THAT ALLOWS A "GENEROUS" SPREAD FOR ALIGNMENT SPECS. AS LONG AS IT CAN BE ALIGNED WITHIN FORD'S SPECS IT IS CONSIDERED ACCEPTABLE, HOWEVER THE TIRES CONTINUE TO WEAR UNEVENLY CAUSING VIBRATION AND INCORRECT TREAD WEAR. I WAS TOLD BY FORD TODAY THAT THEY DON'T KNOW WHAT THE "NUMBER IS" BUT THAT THEY ARE ALLOWED TO DO NOTHING UNTIL THAT "MAGIC NUMBER" IS REACHED. EVIDENTLY THEY HAVE ALSO ISSUED A "SILENT RECALL" THAT ALLOWS ONLY THOSE VEHICLES THAT CANNOT BE ADJUSTED TO THEIR "GENEROUS" SPECS TO BE REPAIRED. THIS IS NOT ONLY A POTENTIAL SAFETY ISSUE WHEN IT COMES TO TIRE WEAR BUT AFFECTS TRACKING IN SNOW AND WATER WHICH ALSO HEIGHTENS RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266858April 27, 2009
FUEL SYSTEM, GASOLINE
MY 2002 FORD FOCUS ZTS SUDDENLY STALLED IN HEAVY, FAST MOVING TRAFFIC. I HAD TO WRESTLE THE CAR TO THE CURB WITHOUT POWER STEERING OR POWER BRAKES WHILE AT THE SAME TIME AVOIDING TRAFFIC. I TOOK IT TO THE SHOP AND THEY SAID THE FUEL PUMP HAS FAILED AND NEEDED REPLACEMENT. TOTAL COST ESTIMATE IS NEARLY $800. THIS IS A COMMON PROBLEM IN 2001 AND 2000 MODELS AND THIS PART IS EVEN COVERED IN AN EXTENDED WARRANTY FOR THOSE YEARS. HOWEVER, THE 2002 IS NOT COVERED. I THINK THAT THIS SHOULD BE A SAFELY CONCERN FOR FORD BUT I THINK THEY ARE DOING THE BARE MINIMUM. I WILL NEVER BUY ANOTHER FORD AGAIN. NO WONDER THEY ARE HAVING SUCH DIFFICULT TIMES AT FORD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266767April 26, 2009
ELECTRICAL SYSTEM:IGNITION
THE FORD FOCUS 2001 KEY WILL NOT TURN IN THE IGNITION, I HAVE SPENT MANY HOURS, AND A LARGE SUM OF MONEY TRYING TO REPAIR THE PROBLEM TO NO AVAIL. I HAVE GOTTEN STRANDED AT NIGHT ALONE, MANY HOURS FROM HOME ON MORE THAN ONE OCCASION. IT IS FRIGHTENING TO DRIVE MY CAR ANY LONG DISTANCE FOR FEAR OF BEING STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266687April 25, 2009
ELECTRICAL SYSTEM:IGNITION
MY CAR WAS PARKED IN MY GARAGE AND I WENT TO START IT, AND THE KEY WOULDN'T TURN IN THE IGNITION. AFTER A FEW TRIES, IT FINALLY TURNED. WENT TO THE STORE, PARKED AND WENT IN, CAME BACK OUT, AND THE SAME THING HAPPENED AGAIN. AFTER 1/2 HOUR, IT FINALLY TURNED. THIS HAS BEEN REPEATED ABOUT 15 TIMES AND IT'S BEYOND FRUSTRATING. THE CAR RUNS FINE OTHERWISE. IT'S NOT BEEN IN ANY ACCIDENTS, I KEEP IT MAINTAINED, AND IT SITS IN THE GARAGE WHEN IT'S NOT BEING DRIVEN. I TRIED TO START IT YESTERDAY, AND THE KEY WILL NOT TURN. I HAVE TRIED NUMEROUS TIMES TODAY AND IT WILL NOT TURN. I HAVE AN ENGAGEMENT IN 2 HOURS AND I NEED THE CAR. AFTER RESEARCHING THIS ON THE INTERNET, IT SEEMS TO BE A COMMON PROBLEM IN THE FORD FOCUS, WHICH IS WHAT I DRIVE (2000 ZTS). I LOVE THIS CAR, BUT THIS IS GOING TO BE A DEAL BREAKER WHEN I GET READY TO TRADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266616April 24, 2009
WHEELS:RIM, WHEELS
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 50 MPH, THERE WAS A BUMPING SOUND AND THE VEHICLE STARTED SLOWING DOWN. HE NOTICED THAT THE WHEEL SEPARATED FROM THE VEHICLE AND ROLLED AWAY. THE TIRE WAS NOT SECURELY FASTENED ONTO THE WHEEL. HE MANAGED TO STOP THE VEHICLE WITHOUT CRASHING. THE VEHICLE WAS TOWED AND THE TIRE AND RIM WERE REPLACED. THERE WAS ALSO DAMAGE TO THE FRONT FENDER. THE FAILURE AND CURRENT MILEAGES WERE 196,400. UPDATED 06/08/09 *BF THE CENTER OF THE RIM REMAINED BOLTED TO THE VEHICLE, BUT A LARGER PORTION OF THE RIM SEPARATED FROM THE VEHICLE. UPDATED 06/18/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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