Ford Focus Complaints
22,326 consumer complaints on file.
- #10291629November 10, 2009ELECTRICAL SYSTEM:IGNITION
MY 2003 FORD FOCUS ZTS LEFT ME (A FEMALE) STRANDED LAST NIGHT FOR TWO HOURS AT NIGHT WHILE WAITING FOR A FRIEND TO GIVE ME A RIDE HOME BECAUSE WHEN I CAME OUT OF THE STORE MY KEY WOULD NOT TURN IN THE IGNITION. I TRIED A NUMBER OF THINGS FOR TWO HOURS AND FINALLY HAD TO LEAVE IT AT THE STORE OVERNIGHT. I TRIED AGAIN THIS MORNING, BUT SAME THING, KEY WOULD NOT TURN AT ALL NO MATTER WHAT I DID! THIS MORNING I WENT ON THE INTERNET TO ASK.COM AND FOUND THAT THIS IS A MAJOR PROBLEM WITH THE FORD FOCUS. THERE ARE OVER 100 COMPLAINTS FROM OTHER FOCUS OWNERS OF ALSO BEING STRANDED. THIS IS A SERIOUS SAFETY ISSUE!!!!! SOME WOMAN/TEENAGE GIRL IS GOING TO GET ABDUCTED/RAPED AND MURDERED BECAUSE SHE IS LEFT STRANDED BECAUSE THE DUMB KEY WON'T TURN IN THE IGNITION!!!! OF COURSE, FIRST THING I DID WAS GO TO FORD TO SEE IF THERE IS A RECALL ON THE IGNITION AND FOUND OUT NO, THERE IS NO RECALL ON THIS STUPID CAR PART!!! THE FORD DEALERSHIP SAID IT WOULD COST ME PROBABLY BETWEEN $300 AND $500 TO FIX IT!!!! AND IT'S A MANUFACTURERS DEFECT!!!!! I WILL NEVER, EVER BUY ANOTHER FORD VEHICLE OF ANY TYPE AND I WILL TELL EVERYONE I KNOW THAT FORD MAKES PIECE OF '!@#$% CARS AND TO NEVER BUY ONE!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291106November 5, 2009ELECTRICAL SYSTEM:IGNITION
I WENT TO MY BABYSITTERS TO PICK UP MY CHILD AND I TURN OFF MY CAR WHICH IS A 2002 FORD FOCUS TOT GO INSIDE. I COME BACK OUT 5 MINS LATER AND TRY TO START IT AND THE IGNITION WAS STUCK. SO IT WAS TOWED AND FIXED FOR 400 DOLLARS. AND JUST A BIG PAIN IN THE '!@#$%. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291111November 5, 2009SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2008 FORD FOCUS. THE DRIVER-SIDE SEAT BELT BUCKLE DOES NOT SECURE THE SEAT BELT AFTER INSERTION. IN THE EVENT OF A VEHICLE CRASH, THE SEATS BELT IS MORE LIKELY TO UNLATCH FROM THE BUCKLE. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER. THE CURRENT MILEAGE WAS 56,000.THE FAILURE MILEAGE WAS 25,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291119November 5, 2009ELECTRICAL SYSTEM:IGNITION
MY 2003 FORD FOCUS STRANDED ME ON 11/1/2009 BECAUSE THE KEY WOULD NOT TURN IN THE IGNITION. THIS IS A KNOWN ISSUE WITH THIS CAR FOR YEARS 200 - 2003 AND FORD HAS DONE NOTHING ABOUT IT. IT COST ME $300 TO GET THE LOCK CHANGED OUT IN ORDER TO DRIVE THE CAR. THIS SHOULD HAVE BEEN RECALLED AS IT IS VERY DANGEROUS TO STRAND OWNERS LIKE THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290929November 4, 2009ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 FORD FOCUS. SHE HAD HER VEHICLE REPAIRED ACCORDING TO RECALL# 03V482000 ( FUEL SYSTEM, GASOLINE). AFTER THE REPAIR WHILE AT A LOCAL GAS STATION SHE SAW A PUDDLE OF GASOLINE FROM UNDER THE FUEL TANK. THE VEHICLE WAS TOWED BACK TO THE DEALER AND AN UPDATED VERSION OF THE COMPONENT WAS INSTALLED. YEARS LATER, WHILE DRIVING THE DRIVER-SIDE HEAD LIGHT FAILED. SHE PULLED OVER TO A LOCAL STORE AND TURNED THE VEHICLE OFF. MINUTES LATER SMOKE ENGULFED THE FRONT-END OF THE VEHICLE, AND THEN FLAMES ERUPTED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND CUT THE BATTERY CABLES. A FIRE FIGHTER SPECULATED THAT THE BATTERY CAUSED THE FIRE. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO RECALL #: 02V288000 (ELECTRICAL SYSTEM:BATTERY:CABLES). UPON CONTACT SHE WAS ADVISED THAT HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE VIN RANGE. SHE WAS IN THE PROCESS OF SENDING CORRESPONDENCE TO THE MANUFACTURER THAT EXEMPLIFIES THE FAILURE. THE FAILURE MILEAGE WAS . THE CURRENT AND FAILURE MILEAGES WERE 115,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10290802November 3, 2009LATCHES/LOCKS/LINKAGES
2000 FORD FOCUS KEY IS LOCKED. TRIED EVERYTHING POSSIBLE TO GET IT UNLOCKED. FOR A WHILE BANGING ON THE KEY ITSELF HELPED BUT NOW NOTHING WORKS!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290806November 3, 2009ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHEN DRIVING HE HEARS A GRINDING NOISE COMING FROM THE FRONT-END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER THE MULTIPLE TIMES AND THE ALTERNATOR WAS REPLACED TWICE AN AN EXPENSE OF $500.00 FOR EACH REPAIR. THE REPAIRS HAVE NOT REMEDIED THE FAILURE, BECAUSE THE PROBLEM HAS RESURFACED. HE WAS IN THE PROCESS OF HAVING THE SAME COMPONENT REPLACED AGAIN. THE FAILURE MILEAGE WAS 90,000 THE CURRENT MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290428October 30, 2009ELECTRICAL SYSTEM:IGNITION
2003 FORD FOCUS IGNITION WONT TURN RESULTING IS A STRANDING SITUATION, POSSIBLY IN DANGEROUS AREAS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290201October 29, 2009ELECTRICAL SYSTEM:IGNITION
UPON LEAVING WORK LAST NIGHT, I PUT MY KEY INTO THE IGNITION AND IT WOULD NOT TURN. 4 PEOPLE TRIED TO TURN THE KEY, STILL WITHOUT SUCCESS. I TRIED TO WIGGLE TO STEERING WHEEL, THE GEAR SHIFT AND LOCK AND UNLOCK THE CAR BEFORE TRYING AGAIN. FINALLY, MY CAR HAD TO BE TOWED. THE TOWING MAN STATED THAT THIS IS THE MOST COMMON COMPLAINT ON ALL THE FORD FOCUSES HE TOWS, AS DO MANY WEBSITES I HAVE RECENTLY LOCATED. OVERALL, IT SEEMS THAT ONCE I FINISHED PAYING OFF MY FORD FOCUS, IT HAS BEEN NEEDING MECHANIC WORK EVER SINCE ON VARIOUS PARTS. I ALWAYS GET MY ROUTINE OIL CHANGES AND MILEAGES CHECK-UPS. MY CAR IS NOW AT THE MECHANIC AND I AM AWAITING AN ESTIMATE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290211October 29, 2009EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE PREPARING TO MAKE A RIGHT TURN AT APPROXIMATELY 45 MPH, THE RIGHT TURN SIGNAL FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE BURNING AND MELTING OF THE TURN SIGNAL BULB SOCKET. THE VEHICLE WAS REPAIRED AT THE COST OF $300.00. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A THREE SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES. THE MANUFACTURER WAS NOTIFIED AND REIMBURSED FOR THE PRIOR SERVICE REPAIR. ALSO, PERFORMED ONE FREE REMEDY REPAIR ON THE VEHICLE. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10290236October 29, 2009SEATS
THE DRIVERS SIDE SEAT BACK ON MY 2006 FOCUS BROKE WITHOUT WARNING, CAUSING THE DRIVER TO LOOSE CONTROL OF HER VEHICLE. THE DRIVER WAS ABLE TO STOP THE CAR SAFELY, BUT SUSTAINED A BACK INJURY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10290253October 29, 2009ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS. KEY WOULD NOT TURN IN THE IGNITION. IT LEFT MY 19 YEAR OLD DAUGHTER STRANDED AFTER WORK AS A HOSTESS AT A RESTAURANT. THIS COULD AND HAS HAPPENED ON TWO OCCASIONS. THE KEY FINALLY TURNED AFTER NEARLY TWO HOURS OF ATTEMPTING TO GET IT TO WORK. WE HAVE DISCOVERED BY BANGING ON THE KEY IT HELPS SOMETIMES. THIS IS A COSTLY REPAIR THAT HAS BEEN REPORTED NUMEROUS TIMES AND OTHER CONSUMERS SAY IT HAPPENS REPEATEDLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290250October 29, 2009ELECTRICAL SYSTEM:IGNITION
KEY WON'T TURN IN IGNITION OF 2001 FORD FOCUS. IT WAS DIFFICULT TO TURN FOR A WHILE AND NOW SIMPLY WON'T AT ALL. MY BABY AND I WERE STRANDED OUT SHOPPING. CALLED A LOCKSMITH AND HAD THE IGNITION LOCK REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290129October 28, 2009ELECTRICAL SYSTEM:IGNITION
I BOUGHT A 2003 FORD FOCUS FROM AN AUTO DEALER IN AUGUST, 2009. I AM HAVING CONSTANT PROBLEMS WITH THE IGNITION CYLINDER - THE KEY KEEPS GETTING STUCK IN IT. I WAS TOLD BY THE FORD DEALERSHIP HERE THAT THEY WOULD CHARGE $450 TO HAVE IT REPAIRED. RESEARCHING THIS ONLINE, I'VE FOUND THAT IT IS A COMMON PROBLEM WITH THE 2003-2004 FORD FOCUS CARS! PLEASE CONSIDER A RECALL FOR THE DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289923October 27, 2009LATCHES/LOCKS/LINKAGES
THE IGNITION HAS STUCK ON MY 2000 FORD FOCUS. HAD TO CALL TOW COMPANY AND LOCK SMITH. TURNS OUT TO BE A VERY COMMON PROBLEM WITH THIS YR AND MAKE OF VEH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289822October 26, 2009AIR BAGS, SEAT BELTS
MY PARENTS WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON 10/22/09, THEY WERE TRAVELING 57 MILES PER HOUR, HIT A LADY THAT PULLED OUT IN FRONT OF THEM, THEIR AIRBAGS NEVER WENT OFF, A DIRECT FRONT END HIT ON THEIR CAR (2005 FORD FOCUS) AND ALSO THE SEATBELTS BROKE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289850October 26, 2009SEATS
THE DRIVER'S SEAT 2003 FORD FOCUS WAGON ZTW (PURCHASED NEW IN 7/2003, CURRENTLY 55K MILES) SEEMS TO HAVE HAD A SEAT HEATER MALFUNCTION AND BURNED THROUGH THE SEAT COVER, AND THE CLOTHES OF THE DRIVER AT THE TIME. THE SEAT HEATER BUTTON WOULD NOT TURN THE HEATER OFF. THE FUSE HAD TO PULLED TO GET IT TO TURN OFF. THERE WAS NEVER A PROBLEM WITH THE SEAT HEATER BEFORE THIS EVENT. THE DEALER (QUIRK FORD IN QUINCY MA) SAYS IT'S ONLY AN OUT-OF-WARRANTY REPAIR AND WANTS TO CHARGE $600 TO FIX IT. I THINK THIS IS A MAJOR SAFETY HAZARD THAT COULD HAVE CAUSED A SIGNIFICANT FIRE AND PERSONAL INJURY. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10289736October 25, 2009EQUIPMENT:MECHANICAL, ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH WONT TURN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289734October 25, 2009ELECTRICAL SYSTEM
THE IGNITION ON OUR 2001 FORD FOCUS HAS LOCKED UP AND WILL NOT TURN AT ALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289495October 23, 2009VEHICLE SPEED CONTROL
"TPS/PEDAL POSITION SENSOR A CIRCUIT MALFUNCTION" IS WHAT COMES UP ON MY ACTRON ENGINE SCANNER. THE ENGINE WILL REV UP WHILE DRIVING SOMETIMES. I CHECKED THE CONNECTION OF THE SENSOR AND GREASED THE CONNECTION PINS FOR BETTER CONNECTION. RAIN SEEMS TO MAKE IT HAPPEN MORE OFTEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0