Ford F-150 Complaints

39,812 consumer complaints on file.

#11624246November 8, 2024
STRUCTURE:BODY
The contact owns a 2017 Ford F-150. The contact stated there was water dripping from the grab handles and the dome light was filled with water. While driving at undisclosed speeds, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the local dealer, where it was determined that water was leaking into the vehicle causing the computer to be destroyed. The mechanic informed the contact that the drain tubes were not properly connected. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who determined that the drain tube was clogged. While driving in the rain, the headliner was stained and getting wet. The vehicle was taken to a body shop, which determined that water was leaking into the vehicle between the sunroof and panel. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624251November 8, 2024
POWER TRAIN
The contact owns a 2015 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted, causing the vehicle to decelerate. The contact heard a loud grinding sound coming from the engine compartment. The vehicle was taken to an independent mechanic who replaced the transmission fluid, but the failure persisted. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V433000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624262November 8, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
I was on the recall list and got my OSS sensor reprogrammed at a Ford dealership in August of 2024. November 6, 2024 I was driving down the FRWY at 65 miles an hour. There was a jolt and RPMS dropped to zero, speedometer dropped to zero yet truck was still traveling at a high rate of speed. My info area just gave blank dashes. It was like the things on my dashboard just stopped registering, and eventually a wrench flashed across the screen. My gas pedal was not responding, and I could not accelerate when I pressed the gas. Luckily I was able to coast off of the FRWY with emerg. flashers on without accident. I had to stop at a red light on service road and after stopping truck did not accelerate at light. I turned off the engine and restarted and was able to slowly accelerate at slow speed to make it home. The next morning I took the truck straight to the dealership (maxing at about 20mph- gas just wasn't accelerating like normal) and was told it needed replacement of the transmission electrical frame. I told them about the recall that I recently had reprogramed (august to November 6). The dealership claimed that the recall update and the transmission electrical frame failure was unrelated. They claimed that the transmission electrical frames commonly went out on these trucks and were a known problem but it hasn't been enough to produce a recall. I had to pay about 2k to get my truck fixed. The dealership said if there ever was a recall then I would be reimbursed for the part. What happened to me on that freeway of not being able to accelerate at all was very dangerous as I could not accelerate at all. It was not safe for me to continue on the freeway (or any road really) as my vehicle basically stalled out on me while driving and would not go at all until restarted. I'm very grateful that I was able to get out of that situation safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624288November 8, 2024
ENGINE, POWER TRAIN
Truck will stall and error will pop on screen stating “Auto StartStop Shift to P, then restart engine”. It does this when at a stop or slowing down to come to a stop or turning causing a huge saftey issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624213November 8, 2024
SEAT BELTS
The contact owns a 2024 Ford F-150. The contact stated that while attempting to secure a booster seat in the rear passenger’s side seat, the seat belt failed to lock as intended. The vehicle was taken to the dealer where it was diagnosed and determined that the seat belt buckle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624126November 8, 2024
UNKNOWN OR OTHER
Sunroof randomly shattered while driving
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11623937November 7, 2024
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2019 Ford F-150. The contact stated while driving at undisclosed speeds, the engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the left and right catalytic converter and sensors needed to be replaced. The right sensor and left catalytic converter were replaced, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623976November 7, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving at approximately 55 MPH, the vehicle decelerated, the speedometer went to Zero (0), and the blue wrench warning light illuminated, indicating a transmission failure. The vehicle was taken to the local dealer who diagnosed that the transmission molded lead frame was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact stated that the failure had occurred after the vehicle was serviced under the NHTSA Campaign Number: 24V444000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623991November 7, 2024
SERVICE BRAKES
See complaint on File: 11623520
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624018November 7, 2024
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal fluttering sound and the vehicle hesitated to start. There was no warning light illuminated. Additionally, while driving, the vehicle inadvertently lunged forward. The vehicle was taken to an independent mechanic, who replaced the spark plugs and starter; however, the failure persisted. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624022November 7, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2001 Ford F-150. The contact stated that upon entering the vehicle one day, there was an abnormal fuel odor outside the vehicle. The contact’s husband inspected underneath the vehicle and discovered that the fuel tank had detached from the subframe. The contact stated that prior to becoming aware of the failure, the low fuel warning light was occasionally illuminated. The vehicle was not taken to a local dealer. The local dealer was contacted, and the contact was informed that there were no open recalls on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624023November 7, 2024
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated that while driving at slow speeds, the vehicle independently shifted into neutral. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the output speed sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623833November 6, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds on several occasions, the transmission unexpectedly downshifted to 1st gear, and the rear wheels locked-up. The “Power Train” warning light flashed and then disappeared. The vehicle was taken to a dealer where it was diagnosed that the molded lead frame was defective and needed to be replaced. The vehicle was not repaired. The contact related the failure to Manufacturer Recall: 19N01. The manufacturer was notified of the failure. The failure mileage was approximately 96,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623858November 6, 2024
POWER TRAIN
The known issue of a lead frame failure in the transmission of my vehicle occurred causing the vehicle to lose it's speedometer input and traction. Extremely dangerous condition and Ford refuses to acknowledge or take any responsibility for the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623877November 6, 2024
ENGINE
The contact owns a 2011 Ford F-150. The contact stated while driving at approximately 55 MPH, the vehicle lost motive power and failed to respond as needed. The check engine warning light was illuminated, with an abnormal sound coming from the engine compartment. The contact shifted to neutral to allow the vehicle to come to a stop on the side of the road. The contact stated that the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the timing chain had fractured, and a part of the timing chain was stuck to the lower engine block. The contact was informed that the engine needed to be replaced. The contact had the vehicle towed to a local dealer for a secondary diagnostic test. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623887November 6, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted to first gear and the vehicle abruptly decelerated. The vehicle had returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the PCM software had been updated in accordance with NHTSA Campaign Number: 24V444000 (Power Train). The vehicle was repaired, but the failure reoccurred. The contact believed that the dealer had failed to perform further diagnostic tests to determine if any additional repairs to the transmission were necessary. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train); however, the VIN was included, but the vehicle had already been repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623753November 6, 2024
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2017 Ford F-150. The contact stated that while the dealer was inspecting the vehicle, an unknown dealer informed the contact that the lug nuts were faulty and needed to be replaced. The vehicle was taken to a certified independent mechanic, who replaced the lug nuts with after-market lug nuts. The contact stated that upon taking the vehicle to the unknown dealer for a tire rotation, the dealer informed the contact that the lug nuts had become faulty again. The contact stated that the lug nuts had been replaced three times. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623755November 6, 2024
POWER TRAIN
I've experienced issues in my 2019 F-150 XLT 4X4 with the 10R80 10-speed transmission. The Ford dealership in Aurora, OH has informed me that a $6,400 transmission rebuild is required. The truck does have 120,000 miles on it but whatever happened to "Built Ford Tough"? HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623780November 6, 2024
SUSPENSION, STRUCTURE:BODY, STEERING
The structural integrity of the hood and front bumper failed due to unsafe modifications performed by Rocky Ridge and endorsed by Ford Motor Company. The hood's structural reinforcements and crush zones were cut to fit a hood scoop, and sections of the front bumper were removed, compromising crashworthiness. The vehicle is available for inspection upon request and I have documented with images. The modifications to the hood and front bumper compromised the vehicle’s crashworthiness, potentially increasing the risk of severe injury or death in a collision. The removal of structural reinforcements and crush zones on both components prevents them from functioning as designed to absorb and distribute impact forces during a crash, endangering all occupants of the vehicle. The problem has been confirmed by an independent collision repair center, a Ford Certified Collision Center and my insurance company USAA. Both parties have stated that the modifications to the hood and bumper are unsafe, and the insurance company has refused to authorize repairs that replicate the original modifications due to safety concerns. The vehicle has been inspected by my insurance company and a collision repair center. Both confirmed the safety concerns resulting from the modifications and highlighted that the affected components cannot be repaired or replaced without compromising safety. Images were provided to Ford Motor Company and inspected by Ford Collision Center Manager. There were no warning lamps, messages, or other visible symptoms of the problem prior to the discovery of the modifications during a repair process. Ford Positon Statements and On Target Tech Bulitens prohibit these types of modifications and were violated, then conceled so that the consumer would not be able to see them unless in an accident. Ford is citing that the time frame exceeds 24 months so there is nothing that they are willing to do about it. This is a failure to warn and product defect that impacts safety.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11623767November 6, 2024
POWER TRAIN
The contact owns a 2024 Ford F-150. The contact stated that while driving approximately 55 MPH on an incline and depressing the accelerator pedal, the vehicle was shuddering. The contact stated that upon releasing the accelerator pedal, the vehicle stopped shuddering. No warning light was illuminated. The contact stated that the failure usually occurred while driving at high speeds. The vehicle was taken to the local dealer, where it was diagnosed with a torque converter shudder. The dealer did not recommend replacing the torque converter and informed the contact that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 2,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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