Ford F-150 Complaints

39,812 consumer complaints on file.

#11625075November 13, 2024
FUEL/PROPULSION SYSTEM, ENGINE
At idle, the vehicle will shutter and idle rough, nearly stalling in traffic. I have taken it to the dealership twice to two separate dealerships and it's under factory warranty and they have no repair or fix for the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624915November 13, 2024
POWER TRAIN, STEERING
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 35 MPH when a loud grinding noise was emitting from underneath the vehicle. The contact had lost power causing the vehicle to drift to the right. The vehicle ended up hitting a trash can nearby before it came to a stop. The air bags did not deploy. There were no injuries or medical attention needed. A police report was not filed. The contact had to place the vehicle in 4-wheel drive mode to be able to continue driving. The vehicle was taken to the dealer who was not able to diagnose the vehicle at the time. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 86,000. VIN tool confirms parts not available.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11624794November 12, 2024
POWER TRAIN, ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the vehicle began to vibrate abnormally. The contact turned off the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the camshaft and timing chain, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624838November 12, 2024
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, LANE DEPARTURE: ASSIST, POWER TRAIN
While driving at 60 mph on highway my transmission will switch from Drive into Neutral and alternate in from Drive to Neutral randomly. Crash prevention sensors stop working at the same time. This causes safety issues for me and passengers as I am not able to control speed. It shifts out of high gear into a lower gear and feels like it is only operable in this one gear. Unable to tell which gear because the gear indicator lights on dash stop working during this time. Many warning icons pop up on dash readout during this (check engine, wrench, cross traffic collision, lane assist, etc.) I see on the internet this problem is extremely common due to the 6R80 Transmission Molded Lead Frame failure which has been involved in millions of recalls but for some reason not my vehicle. this is extremely dangerous and could be life threatening to my auto occupants and others in traffic. I have an appointment to have it looked at by my dealer where i purchased the vehicle new in 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624842November 12, 2024
EXTERIOR LIGHTING
Rear drivers side tail light occasionally pops out at highway speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624682November 12, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving from a complete stop, the vehicle failed to shift into the intended gear, and the vehicle jerked while shifting from first gear to fourth gear, and from fourth gear to eighth gear unintendedly. The contact stated that the vehicle failed to exceed 60 MPH while driving. Additionally, the contact stated while driving at an undisclosed speed and coming to a complete stop, the vehicle jerked while shifting into first gear. The service warning light was illuminated. The vehicle was taken to Ram's Auto, where it was determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624729November 12, 2024
POWER TRAIN
The vehicles lead frame is causing truck to down shift no matter the speed then rev super high and barely move when trying to accelerate after. Speedometer, odometer, gauges(everything on the dash) goes to 0 or disappears and a wrench pops up. Truck got towed to a dealership where they updated the pcm and told me the problem was solved. Hours later i was about to enter the highway and the truck downshifts and will hardly move. Taken to ANOTHER dealership where on the phone beforehand the guy confirmed the lead frame issue and told me everything would be fixed free of charge do to recall. Days later they tell me they cannot do it because the warranty expired? i’ve never had this problem before and truck is under 150k miles. rather upset considering how dangerous this is especially if i made it onto the highway and this seems to be a common issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624769November 12, 2024
EXTERIOR LIGHTING
The LED daytime running lights in both of my headlights are going out. The vertical portion is out on each the driver's side, and passenger side headlights. This started on the passenger side headlight about 6 months ago and has progressed to both lights. The diminishes the visibility of my vehicle to other vehicles. Puts all at risk. The headlights are still attached to my truck and available for inspection. I have not taken my truck in for inspection as I am beyond the factory warranty. I have conducted research into the problem and learned there are hundreds, if not thousands of owners with the same issue. There were no warnings of the light failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624711November 12, 2024
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2021 Ford F-150. The contact stated that the driver’s side headlight suddenly became inoperable. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the headlamp housing needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624484November 11, 2024
ELECTRICAL SYSTEM
Accessory protocol image module (APIM) failed, resulting in frequent loss of power to radio, display, and climate controls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624506November 11, 2024
UNKNOWN OR OTHER
When I bought the vehicle in 2019 the backup camera stayed on as I was driving down the road. I had to have the computer reset twice. While stopped at a light i had my foot on the break and the vehicle rolled forward and didn't stop me from rear ending the person in front of me at the light. The warning beeped but it didn't brake. Recently I was driving on the highways and my navigation showed that I was driving in a totally different place. Now I had my battery replaced because the auto start and stop wasn't working. When stopping at a red light the vehicle wouldn't start without me putting it in park and restarting it. I have to turn off my auto start stop feature because I'm afraid my vehicle won't start on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624556November 11, 2024
UNKNOWN OR OTHER
Ford recall 24S37, software update for the Powertrain Control Module. The dealer was unable to complete the recall notice update due to another problem causing the dealer to be unable to plug into the data link connector as it did not have power to it.. The dealer states that issue will be needed to be completed prior to their ability to finish the recall remedy. I do not believe I should have to incur the cost of that repair as I was told by the dealer. I called Ford Customer Service prior to this email also to no solution. In a nutshell, if I don't pay for a repair then the risk of a crash with my vehicle still exists. I ask that your department instruct Ford to authorized both repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624474November 11, 2024
ENGINE
The intake valves failed in my 2021 ford f150 and has caused major engine damage the truck is un drivable now and ford REFUSES to help me in any way they said the recall is expected to have a remedy in 2025 so until then I’m just stuck they will not give me a loaner vechile or anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624457November 10, 2024
EXTERIOR LIGHTING
Daytime running lights have partially gone out. I am concerned that others may not see me as well without these lights. If the manufacturer felt they were important enough to put on the truck, then I feel it's important to for them to keep working. This happened without warning and seems to be an issue with a lot of these trucks. So many failures indicates a manufacturing issue which has now put lives in jeopardy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624458November 10, 2024
POWER TRAIN
Transmission or torque converter shuttering very hard at low speeds. Truck stays In higher gears when at low speeds. Yes truck is available to be inspected. Dealer states they can’t reproduce issue. But many many others with same vehicle express same issue. And no warning lights are displayed and it has been happening for 20k miles since purchase
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624445November 10, 2024
EXTERIOR LIGHTING
XLT model with quad LED headlight. The Daytime Running Lamp failed 3000 miles past factory 36k mile warranty. Very common failure, Ford won’t acknowledge. Safety issue for other drivers in daytime as well as distracting to other drivers looking to see why the lights are not symmetrical. I have polled 14 people randomly and 13-14 said that it would distract them, while others have acknowledged they have seen several others like it. Trying to get a recall on this as the lights are 1200$ to replace each and they fail on both sides. The issue is quality control. I have torn down one light and examined the issue. I can provide evidence to support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624360November 9, 2024
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
After a right turn in a residential street, I pressed the accelerator to progress on the roadway. The truck did not accelerate, so I looked at the tachometer and observed it above 0 and below 1,000 rpm. The engine was running, but unresponsive despite pumping the accelerator. While rolling at 5 mph I shifted the transmission to neutral and continued pumping the accelerator. There was no response for the next 200'. Finally, the engine became responsive and ran normally. It runs normally now. I cannot reproduce this issue. I called the Ford dealer service on 8 November 24 at Noon and they said "watch for the issue". I expressed that in traffic, a suddenly undependable engine is a serious concern. The accelerator/engine was unresponsive for a continued period of time. The gas engine was in control. There was no check light/warning light. The Ford dealer inspected the telemetry of the vehicle remotely and no anamolies were observed. The dealer declined to inspect the vehicle since the issue is not reproducible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624143November 8, 2024
POWER TRAIN
Left front wheel bearing excessive wear requiring replacement. Right front wheel bearing may also evidence same issue. Vehicle has not experienced severe duty use while in my care. Vehicle was purchased used in September of 2022 with 43K miles. Mileage is now approx. 79.3K. At time of purchase no issue noted. Note: I also own a 1098 F150 with approx. 320K miles. Front bearings were replaced at approx. 160K miles. Original parts were with-in new spec.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624217November 8, 2024
ENGINE
My truck, a 2017 Ford F-150 3.5L Ecoboost, started making a very loud rattling noise every time I started the engine in the morning. After doing some research online, it became apparent that the issue was due to my VCT (Variable Camshaft Timing). VCT is a FORD DEVELOPED technology that supposedly improves engine performance, fuel efficiency and reduces emissions. I was sold on this technology when I purchased the truck brand new from the dealership back in 2017. I brought my truck into the Ford dealership where I purchased the truck, and was told that this is a KNOWN issue with my particular model. Apparently, Ford is aware of this issue because the Gen 1 trucks (older versions of mine) had the same issue. The problem was supposedly fixed in the Gen 2 versions (my truck), but it turns out that is not true. Ford even has a financial aid program for this problem, where they help cover costs for repair if the truck is under 70k miles or under 84 months old. My truck has 56k miles on it, but is 86 months old, so I am being denied financial compensation. This should be a recall because Ford developed this technology and is clearly aware of the issue. Not only is my truck not maintaining steady RPM, it has reduced power output and I am worried about it seizing or stalling on the freeway while driving. My family and I have driven Ford vehicles forever and we have been very loyal customers for generations. It's a shame to say that I am very disappointed in Ford as a company and will no longer be buying their products moving forward. This needs to be recalled and Ford's customers deserve to be compensated for this ineffective Ford developed technology.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624222November 8, 2024
ENGINE
The contact owns a 2017 Ford F-150. The contact stated while cold starting the vehicle, there was an abnormal amount of white smoke coming from the tail pipes with a burning odor outside of the vehicle. The vehicle was taken to a dealer where it was determined that the cylinder head was cracked, and either the cylinder head or the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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