Ford F-150 Complaints

39,812 consumer complaints on file.

#11625448November 15, 2024
BACK OVER PREVENTION
The contact owns a 2016 Ford F-150. The contact stated that the rearview camera would display a distorted image while the vehicle was in reverse(R). The contact stated that the failure had obstructed the driver's visibility which prevented the driver from safely operating the vehicle. Due to the failure, the contact stated that they had been involved in two low-speed, parking lot accidents. The contact stated that no injuries were reported in either incident and that two separate police reports were filed; however, the police reports were unavailable. The vehicle was taken to multiple dealers and was given multiple estimates for the repair. The contact's husband attempted to replace the camera himself; however, the failure persisted. The manufacturer was notified of the failure and was given a case number. The vehicle had yet to be repaired. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11625460November 15, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that occasionally while driving at undisclosed speeds, the vehicle lost motive power while depressing the accelerator pedal. The contact stated that the vehicle was repaired under an undisclosed NHTSA Campaign; however, the repair failed to prevent the failure. The contact stated that while driving and depressing the accelerator pedal, the vehicle hard shifted from 1st to 2nd gear. In addition, the vehicle also hard shifted from 5th to 6th gear while driving. The vehicle was taken back to the same local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure by the local dealer. The failure mileage was approximately 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625471November 15, 2024
STRUCTURE
The contact owns a 2015 Ford F-150. The contact stated while driving approximately 70 MPH, there was an abnormal sound coming from the rear window. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the rear window assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625475November 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the vehicle was overheating, after which he observed excessive white smoke emanating from the exhaust prompting him to pull to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. The check engine warning light was illuminated. The vehicle was taken to an independent, who diagnosed a failure with the engine. The contact was informed that the engine would need to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was not notified of the failure. The failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625539November 15, 2024
POWER TRAIN
After a few hours of parking in a lot, or overnight from my garage I lose accelerator response when trying to accelerate. I will lightly use the throttle to pull out of a stop, turning right, and the truck will not accelerate for up to 12 seconds even with steady throttle input or pumping the throttle. If I press the accelerator to the floor it will shorten the delay time, but will surge at full throttle. Twice I have pulled into traffic, but truck will not accelerate and I am almost rear ended or cannot cross an intersection with traffic come at me. This is a serious safety issue. Dealer has not been able to replicate or repair. This has been happening for 6+ months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625568November 15, 2024
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving home at approx.50 mph my f-150 Ford downshifted into 1st gear for no reason? Locking up the rear tires and slamming me forward. I put in my vin number and found my truck is not part of Ford's recall for f 150's 2011 thru 2014. I don't know why it's not part of the recall ? The recall 19So7 describes what happened exactly. Ford said the Dealers fixed this by reprogramming the tcu or transmission control module. I believe there is damage to the transmission. I took it to Goode Ford in Burley,Idaho they said it has too many miles they would not even look at it ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625616November 15, 2024
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated while driving at 50 MPH, the vehicle downshifted with no warning light illuminated. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 307,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625636November 15, 2024
FUEL/PROPULSION SYSTEM
My truck stopped in the middle of an intersection and would not crank again. The fuel pump had exploded on the inside and metal shavings were found all throughout my fuel system. The cost to repair my truck was $ 11,867.60 plus tax. From what I have been told, this is an ongoing problem that occurs with this specific fuel pump. I was told from the service manager at the dealership that he sees this problem all the time. I was told from the claim adjuster that this is a problem with all Ford and Chevrolet trucks with diesel engines that use this specific fuel pump. I believe this should be a recall since it is a problem with any diesel that not only Ford but Chevrolet makes. I did file this with my insurance company but it was not covered. My claim # with Farm Bureau is 10000600403. My case # with Ford is CXH-02697972-W5T6Y4. Ford did end up covering half of the cost to repair but I still believe that it should be a recall. If you need any further information, please do not hesitate to contact me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625641November 15, 2024
POWER TRAIN
I’ve had issues with my transmission since I purchased the vehicle new. Most of the time it just downshifts from like 4/5th gear to 1st/2nd gear and slams the truck. Very horrible shifting. I’ve also had it before though that I’m going through an intersection and the truck can’t find the gear and I have no acceleration for a few seconds. Luckily I haven’t gotten hit before. I brought it into the dealer and they reprogrammed the computer and said to try that. It seamed better for about a week and then was horrible again. The dealer did notice the jerky shifting. I’ve also had continued issues with the radio screen not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625165November 14, 2024
POWER TRAIN
The contact owns a 2011 Ford F-150. The contact stated while started while driving at an undisclosed speed, the vehicle downshifted with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission lead frame failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625169November 14, 2024
POWER TRAIN, ENGINE
The contact owns a 2020 Ford F-150. The contact stated while driving approximately 45 MPH for an hour, there was an abnormally loud clunking sound coming from the vehicle. The vehicle lost motive power and was jerking. The contact was able to pullover safely into a parking lot. The contact stated that the message “Anti-collision System Offline” was displayed. There were no warning lights illuminated. The local dealer was contacted and confirmed that there were no recalls for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed there were no recalls for the failure and referred the contact to the local dealer and the NHTSA Hotline. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625182November 14, 2024
POWER TRAIN
Vehicle would downshift into 1st gear even at highway speeds locking tires up, sometimes would downshift into 3rd. At one time it caused truck to slide off into ditch hitting mailbox and a culvert. Was charged $2,000 for a new lead frame and months later back at ford with transmission failure where they say I’m responsible for full cost of transmission
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11625284November 14, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where the same diagnostic was provided to the contact. The contact was informed that the transmission needed to be replaced. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625356November 14, 2024
ENGINE, POWER TRAIN, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Since I purchased the vehicle I have found numerous it’s that are claimed as recommended fixes as the dealer has told me. And now that I keep seeing the rear camera show up for recalls is what made me mad enough to write this. My vehicle has the rear camera that will go off and either not show anything as if I was not in reverse which I am at the time, or it just shows a blue screen. And I have seen other people complain about this on YouTube for my model/year. Also the transmission lead frame which they did end up actually saying when it went that there was a recall for this, BUT if a certain code supposedly didn’t show up on the code reader it was not covered under the warranty. Which of course mine did not have the correct code so I had to pay out of pocket. But coincidentally when I picked it up they said they gave me a discount which everyone knows when a dealer states something they are charging there is no change in the price, but that went from $1150 to $850 I believe. Also the timing chain is known to jump and cause engine failure. Next this stuff may not have to do with safety so I’m sure you will also deny responsibility for is the rear main seal is known to leak. The turbo leaks behind the passenger side front tire. And the driverside back split power heated window is known to shatter. Can anyone tell me how all these can be on the internet as problems and “recommended fixes” then now the new ones get recalls for the same issues and mine is not covered and the new ones are. Yes you can look them all up and see them for yourself. When I found the back window one I was looking to find out how to replace it myself when the first video that showed up was a guy saying he did the same thing looking for how to fix it, and seen videos of people saying that it is a recommended fix for ford. The only receipts I may have, I will look is for the transmission lead frame and the one for the back window. I will look for them. The other problems still
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625361November 14, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2021 Ford F-150. The contact stated that while driving on a neighborhood street at approximately 25 MPH, a faint whistling sound could be heard from the rear passenger side, and when accelerating the sound progressed. The sound was also present while turning. No warning lights were illuminated. The contact took the vehicle to a tire shop where it was inspected and informed that there was a bolt and washer that had been sheered off causing further damage to the axle of the vehicle. The contact was advised that the vehicle was not safe to drive. The vehicle was then taken to a local dealer where it was diagnosed that NHTSA campaign number 23V896000 (POWER TRAIN) was a probable cause for the failure. The contact has stated that the dealer and manufacturer have not been very transparent with the process of remedying the vehicle and received a loaner vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000.VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625271November 14, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
2019 F150 Backup camera doesn't work. Ford recalled some 2019 F150's but not mine. I've noticed they are having a huge issue with backup cameras and was also told the same by the dealership. Seems as like they should be responsible for fixing mine too. 2019 Supercab door locks freeze. Ford fixed under a recall. The recall worked for a year. Called dealer back last year Ford won't fix it again. It's obviously a manufacturer defect that wasn't fixed correctly on the recall. Seems crazy that I have to pay them to fix it again. The lock freezes open and you can't lock the door. It will open while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624931November 13, 2024
ENGINE
The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was a heavy white smoke coming from the exhaust pipe. There was no warning light illuminated. The contact stated that the failure had occurred when the vehicle was purchased. The contact stated that the vehicle was covered under warranty and was repaired by the dealer. The contact called the dealer and was informed of a possible recall for the failure; however, the VIN was not included. The vehicle was not repaired. The contact called the manufacturer and was informed that the vehicle was no longer covered under warranty. The failure milage was approximately 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624934November 13, 2024
ENGINE
My truck jumps/lurches forward after coming to a complete stop, despite the brake pedal being applied. It almost feels like I’m being rear ended. Very scary at first. It happens a few seconds after I come to a complete stop, and every time I stop. Doesn’t happen if I don’t come to a full stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624948November 13, 2024
POWER TRAIN
VEHICLE SHIFTED INTO LOWER GEAR WHILE DRIVING AND WOULD NOT CHANGE I HAD TO PULL OVER AND TRY TO GET IT TO CHANGE I TURNED OFF VEHICLE AND RESTARTED AND STILL NO CHANGE SHIFTED TO NEUTRAL AND WAITED THEN FINALLY CHANGE BUT WAS HARD SHIFTING AND STALLING TO CHANGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625029November 13, 2024
VISIBILITY/WIPER
Driving to work this morning after remote starting my truck due to cold weather. 10 minutes into driving, the driver side of the 3-piece power slide rear glass shattered with no impact or any other damage. Online searching indicates it is a frequent problem and likely caused by the rear glass defroster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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