Ford F-150 Complaints

39,812 consumer complaints on file.

#11626188November 19, 2024
POWER TRAIN
THE TRUCK WOULD NOT SHIFT OUT OF PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626193November 19, 2024
ENGINE, POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal ticking sound coming from the vehicle. There was no warning light illuminated. The contact stated while driving at various speeds, there was an abnormal whining sound coming from the engine and the vehicle intermittently hesitated while depressing the accelerator pedal. In addition, the contact stated that the check engine warning light was flashing on the instrument panel. The vehicle was taken to a dealer for diagnostic testing. The contact was informed that the CDF drum inside the transmission was defective and needed to be replaced. The vehicle was repaired; however, the vehicle occasionally stalled while idling. The manufacturer was notified of the failure and a case number was provided; however, the contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626224November 19, 2024
POWER TRAIN
While driving on the highway the Transmission on the 2020 F-150 began to switch back and forth from 7th gear to 8th gear and then jump to 10th gear and all of a sudden drop to 1st gear causing a skid to happen. A orange colored wrench came on the dashboard after the skid took place. I brought the truck to the dealership where I bought it and and requested a new transmission be installed. This being the second time the trucks transmission is being worked on which only has 15K miles. The dealership is currently refusing to install a new transmission and want to only fix what they feel is required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626234November 19, 2024
ENGINE
The contact owns a 2015 Ford F-150. The contact stated that upon taking the vehicle to the dealer for an oil change, the contact was informed that the oil pan was leaking oil onto the exhaust expander unit. The contact related the failure to Ford TSB Number: 23-2083; however, the dealer informed the contact that the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the vehicle was not included in the TSB. A case was opened. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626242November 19, 2024
POWER TRAIN
I came off of an exit ramp, when I hit the gas, the truck went to neutral and motor reved up. I pulled off to the side of the road for a few seconds and the truck went back into gear. The truck also has a hard time going into 10th gear. It has reved up and a wrench has popped up in my dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626268November 19, 2024
POWER TRAIN
Will driving at hiway speed the transmission drops out of high gears and shifts down to 1st gear causing loss of power and control. To dangerous to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625917November 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that the engine was running rough and made an abnormal knocking sound at start-up and while driving at various speeds. Additionally, the contact stated that the check engine warning light was illuminated at start-up. The vehicle was taken to AutoZone, where it was diagnosed and determined that the cam phasers had failed and needed to be replaced. The dealer was contacted and provided an estimate for the diagnostic test and repair. The vehicle was not yet repaired. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625942November 18, 2024
POWER TRAIN, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
The contact owns a 2011 Ford F-150. The contact stated while driving at various speeds, the output speed sensor failed to function properly, causing the vehicle not to operate and accelerate as needed. The contact pulled over, turned off, restarted the vehicle, and was able to continue driving. The contact stated that several times after turning off and restarting the vehicle, the vehicle failed to return to normal operation. The vehicle was taken to an independent mechanic for diagnosis. The contact was informed that the output speed sensor needed to be replaced. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625963November 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford F-150. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. The vehicle was taken to an independent mechanic, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The mechanic related the failure to Customer Satisfaction Number: 21N03. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and a case opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626021November 18, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626028November 18, 2024
VISIBILITY/WIPER
Backup camera was hard to see with, when backing up I could not detect obstacles. I replaced the backup camera with a new part at my cost of about $100 which I have a receipt for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626049November 18, 2024
POWER TRAIN
The vehicle has had transmission issues from the first day. It never had second gear. The engines revs up to 6k rpm then hard shifts. And the truck lunges forward. The shifting then got so drastically bad all of a sudden at 100 k miles. The truck had zero gears and would not shift. I had to let the truck run for 30 minutes for it to shift at all. I would be driving and the truck rev up to 5/6 k rpms them lunge forward for many gears. This would happen whilst on the highway. It was super dangerous at all times, but especially pulling onto highways or crossing intersections. Now that I read about the class action law suits I realize this problem has been present the entire time and Ford knew about it. And now two payments away from being done with my $32k investment, I have to figure out a way to purchase a new truck!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625828November 18, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
It shifted out of gear into first. It wouldn’t pull giving it gas didn’t help I was lucky I wasn’t injured when it shifted. A wrench flashed on dash board when it jumped gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625860November 18, 2024
POWER TRAIN
Many times this year while driving on the highway doing the speed limit, my transmission overheated and would start leaking fluid onto the pavement. The only way to stop this was to let the truck sit on the shoulder while monitoring the transmission temperature until it was within the proper clearances. I noticed that the models year models 2019+ have an open recall for this issue but my truck isn't covered under this even though it's equipped with the 10-Speed transmission. The last time this occured my transmission entered into a limp mode and I had to manually change gears until I could find a safe place to turn off the truck. After about 15 minutes, the truck operated normally again but it was burning off all of the transmission fluid that was ejected to the detriment of the drivers behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625837November 18, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
While driving there were no warning indicator lights illuminated on the dash. He stated there were no mechanical defects, noises, or smells to be noted. Near Milepost [XXX] on [XXX] both occupants saw smoke begin to come from under the hood. The employee pulled the vehicle to the side of the road. Both employees exited the vehicle to open the hood. Employee stated he reached down to pull the hood release and when he looked up flames were visible above the hood. Employees moved away from the vehicle and called 911.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11625730November 16, 2024
POWER TRAIN
I am experiencing sudden deceleration when the gear suddenly shifted from higher gear 7, 8, 9 to gear 1 for only a few seconds then shifted back to gear 7, 8, or 9 again. This could happen at lower speed like 30s or 40s mph, or also happened at higher speed like 70s. It happens randomly. There are also other typical transmission issues like hard shift, will not shift into gear etc.. but the random gear shifting from high gear to low gear is the most serious issues. The local Ford dealership has attempted to repair the problem by check the valve body and update the software, but this did not fix the issues. The error message was appeared on the dashboard screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625724November 16, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
My rear passenger side window will not go back up. It is constantly receiving power to pull the roll the window down. This is a known problem in the community. If you visit any Ford F-150, Explorer, or Maverick forum, there are post about work arounds on how to get the window up and temporarily get the window to stay up until the part comes in to repair it the correct way. Many of the people are posting that it is a known problem and the Dealerships are just "Yeah, we know, the parts are on back order, we can get you scheduled when it comes in". My argument is that if it is a known issue, why is the Manufacturer waiting until the owner reports it to perform the repair. Especially, because due to the constant power being applied, it could burn up the power window motor, safety interlocks for auto up/down, or if the materials get too hot eventually causing other electrical issues. From what I have found online it appears to be a known problem affecting mainly 2021-2022 year model vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625396November 15, 2024
POWER TRAIN
The transmission started to jerk when shifting. It got to where it wouldn’t shift past 6th gear. I didn’t get any kind of warning lights. I took it to the dealer and they said the transmission needs to be rebuilt. The rebuild is going to take 4 to 6 weeks and in that timeframe I don’t have a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625401November 15, 2024
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Took my vehicle to ford dealership to have leaking sunroof checked, had it repaired for broken track, but the amazing things was the price that ford charge me for the repair of the sunroof track which was $5507.49, wasn’t really told why it cost me so much being that it’s a 2018. I do have the receipt, and has been trying to find a lawyer to try and recover some of my losses. Please let me know what I should do about this repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625426November 15, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, an abnormal sound was coming from the vehicle. In addition, the contact and her husband became aware that the vehicle failed to accelerate as intended while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed that the transmission had failed and related the failure to NHTSA Campaign Number: 20V197000 (Power Train). The local independent mechanic advised the contact to avoid driving the vehicle because the failure might worsen the failure. The local dealer was contacted and advised the contact that the VIN was not included in NHTSA Campaign Number: 20V197000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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