Ford F-150 Complaints

39,812 consumer complaints on file.

#11647490March 10, 2025
POWER TRAIN
I received this recall December of 2023. I was originally advised that a fix would be ready during the 1st quarter of 2024. I inquired on two occasions about the safety of driving my truck with the axle bolt breaking issue recall. Two separate techs advised me that I could continue driving my truck until a fix to the issue is found but both techs advised not to tow a trailer until it's repaired. I mainly use my truck to tow and usually a couple hundred miles at a time, so this doesn't help me and its now mid-March of 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647236March 9, 2025
POWER TRAIN, ELECTRICAL SYSTEM
Transmission shifting drags out in some gears and shifts very hard, and slips at times. The truck has died while shifting three time on the highway, once in heavy traffic. The gear indicator has went from 10th gear to 1st gear while slipping on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647264March 9, 2025
FUEL/PROPULSION SYSTEM
Just learned of recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647099March 8, 2025
POWER TRAIN
Transmission shifts harshly when increasing speed. The vehicle will jump or feel jerky when accelerating. One incident of loosing complete power from transmission when turning corner. When stopping the transmission causes the vehicle to push forward. This vehicle has only 17,300 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646928March 7, 2025
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated while driving 10-60 MPH, the vehicle sporadically downshifted and upshifted. The contact stated that the vehicle occasionally worked as designed. The wrench symbol was displayed. The contact stated that the failure was like NHTSA Campaign Number: 16V248000 (Power Train). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined the failure was due to the PCM, which had produced unknown codes. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646939March 7, 2025
BACK OVER PREVENTION
The contact owns a 2017 Ford F-150. The contact stated that while shifted in reverse, the rearview camera intermittently failed to display an image from behind the vehicle. In addition, the contact stated that the digital screen displayed a blue or colorful distorted image. The vehicle was taken to a local independent mechanic; however, the failure was not able to be duplicated. The local dealer was contacted; however, the vehicle was not repaired due to the failure not being duplicated. Upon further investigation, the contact' wife related the failure to an unknown NHTSA recall; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646996March 7, 2025
POWER TRAIN
My 2019 Ford F150 XLT, began having transmission issues in June of 2024 around the same time the cam phasers failed in the engine (~57K miles). Because the cam phaser failure was the more pressing and unavoidable issue, the dealership focused on the cam phaser repair and ignored my complaints about the transmission shifting hard between 2nd and 4th gear. Within that same month I also had the transmission fluid flushed ~40K miles before recommendation to see if that would resolve the hard and inconsistent shifting issue. It did not, and the dealer stated they could not replicate the problem. Unfortunately the problem became worse, including inconsistent shifting between multiple gears, the transmission "stalling" while it tried to determine which gear to shift to, along with extremely hard "whiplash-like" shifting into gears. These driving conditions resulted in me almost being rear ended several times while trying to enter onto the interstate as cars were accelerating behind me on the on-ramp, while my truck begins a quick deceleration due to missing gears, downshifting and even spinning in a "neutral-like" state while it tries to figure out what gear to shift into. After a couple more visits to the dealership, in which their scanners could not replicate my issues, I was sent on my way to keep driving an unsafe vehicle until either it caused an accident or my transmission completely failed. Fortunately for others, it was the latter situation in which my transmission failed (1st time a warning light appeared) in a hospital parking garage on March 6, 2025, versus me causing an accident. However, all of this could have been avoided if Ford and my local dealership addressed the known issues with the 10R80 10-speed transmission in the 2017-2020 Ford F150 and many other models. The $13K repair bill now that Ford pushed me beyond my powertrain warranty aside, this Ford transmission is EXTREMELY dangerous to the driver and the general public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647005March 7, 2025
POWER TRAIN
This has been going on since approximately the first of this year. Daily incidents to this date. Truck slips into neutral while driving or braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646988March 7, 2025
VISIBILITY
The contact owns a 2022 Ford F-150. The contact stated that upon entering the vehicle after a rainstorm, there was an excessive amount of water inside the vehicle on and around the front dashboard. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the front windshield bonding agent had failed, resulting in heavy water leaking inside the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V451000 (Visibility); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646645March 6, 2025
SERVICE BRAKES
Brake system alarm. When the mechanic put the computer reader on it, it’s saying it’s a vacuum issue. This issue has been recalled on several 2011 FordF150’s, but when I look up my VIN, it says there isn’t a recall on mine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646663March 6, 2025
POWER TRAIN
Failure to repair safety recall in timely manner. Manufacturer Recall Number23S65 NHTSA Recall Number23V896
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646674March 6, 2025
UNKNOWN OR OTHER
Passenger door will not latch and close on 2016 Ford F-150 after snow storm. While the vehicle was parked, the front passenger's side door latch failed to latch as intended. We discovered the issue when we were trying to leave our house during the extremely cold freezing weather. The door had to be manually held closed when traveling a short distance. We were able to get it latched to drive on the interstate to church, but then it failed to latch after coming out of church service, when we had to hold it closed manually for a short distance. We then had to use rope to keep the door shut by securing it to another door on the opposite side while traveling back on the interstate to get home. The truck has not been diagnosed or repaired by an independent mechanic or the dealer. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646699March 6, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2021 Ford F-150. The contact stated that while the vehicle was parked, the vehicle was started, and several unknown warning lights illuminated. In addition, the contact stated that the gear shifter failed to shift into neutral while the vehicle was being towed. In addition, the contact stated that the gear shifter was stuck in park(P). The vehicle was towed to the dealer where it was diagnosed with powertrain control module failure. The contact was informed that the powertrain control module needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646731March 6, 2025
WHEELS, UNKNOWN OR OTHER
NHTSA states to file a complaint if there has been no remedy in reference to a safety recall in a timely manner. As of to date there is still an open recall on my truck and Ford has stated the recall is incomplete due to no remedy yet available. This recall has been in place since 12/22/23. My truck did have a broken hub bolt and I believe the dealership replaced the passenger rear axle hub. The dealership told me that this is only a temporary repair until Ford comes up with a remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646778March 6, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission slipped, and the vehicle jerked. The RPM fluctuated, and the engine revved, but the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the CDF cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646808March 6, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle was consuming an excessive amount of engine oil. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2365. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646820March 6, 2025
ENGINE
2019 F-150 vehicle is equipped with a 5.0L engine that exhibit excessive oil consumption, to where every month i have to add oil. There are no visible oil leaks. Each time i go for oil change before the 3 months and/or recommended 3,000 miles, im told there is no oil in the engine. After doing research, i found that the issue of excessive oil consumption is caused by high intake manifold vacuum during some deceleration fuel shut off events resulting in oil being pulled into the combustion chamber from the crankcase, valve guides, and positive crankcase ventilation (PCV). To correct the condition, steps to reprogram the powertrain control module (PCM), installation of a new engine oil level indicator and change the engine oil and oil filter. The revised PCM calibration reduces engine vacuum during some DFSO events. After calling local ford service center, the issue was confirmed and I was told that there isn't a fix for the problem. I was provided by the Ford service agent the contact information for Fords customer service. Spoke to the agent who told me that there is only a recall for the tailgate for my model. Anything else I would be responsible for repairs. The Ford customer service agent then gave me the website to NHTSA to file a complaint. Now I'm doing just that. It appears that this is a common issue for my year make and model. Please investigate, please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646543March 5, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford F-150. The contact stated while driving at approximately 45 MPH, there was an abnormal sound coming from the front brakes. The contact stated that the braking system independently engaged and stopped the vehicle. The contact stated that the vehicle had not stalled. No warning lights were illuminated. The vehicle was taken to a parts store and upon parking he observed that smoke was being emitted from the passenger side front wheel well. The contact stated that he observed that a flame was visible from the passenger wheel well and that store employees had extinguished the flames with hand-held fire extinguishers. The vehicle was towed to an independent mechanic where it was diagnosed that the front brake line on the passenger side, both brake drums, calipers, pads, and rotors needed to be replaced. The vehicle was repaired. The contact stated that later the failure recurred and he needed to replace pads, and calipers on the front passenger side. The contact researched online and related the failure to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and confirmed that the VIN was not associated with any recalls related to the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11646566March 5, 2025
POWER TRAIN
The 10 speed transmission failed at 30k miles and they replaced it. Now at 70k it is failing again. It is available for inspection now. My families safety was at risk when the shifting fails while crossing an intersection or when violently downshifting while cruising at 40mph. The problem has been reproduced by the dealer. The vehicle has not been inspected by anyone other than Ford dealership and my mechanic. At 70k there have been no warning lights or messages displayed on the console.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646568March 5, 2025
UNKNOWN OR OTHER
I received a recall (Safety recall notice 24S37 . NHTSA Recall 24v444 ) notice in the mail. I scheduled with the dealership to have the recall taken care of. When the recall issue was "fixed", I picked up my 2014 Ford f150 stx 3.7L truck and immediately noticed it was running vwry rough and the transmission felt like it was slipping. The truck ran great before going in for the recall issue and had even been fully serviced and tuned up two weeks prior. I called the Ford dealership and explained to them. The truck then would not start but it did continue to crank over. I plugged my computer to it and no codes. I called the dealership back and was told to have it towed (at my expense) back to the dealership so they could fix it and if the issue was under due to the recall service, which it was, I would be reimbursed the money for the tow and the money they charged for a diagnostics. They also found nothing wrong and couldn't start the truck. They recommended I allow them to perform work to it claiming the spark plugs showed that the engine was flooded but could tell they were new and correctly gapped. After another $700 (for 6 spark plugs to be replaced) it did not fix the issue and they're not sure what to do. I've called the dealership, spoke with the service manager Bill and the GM Bob. They claim there is nothing they can do. I have called Ford Motor customer service twice with no help to fixing the problem. I too my perfectly running truck in for a safety recall and received a broken truck Back. After over $1,200 out of pocket, I still have no truck and no answers and am stuck at the mercy of the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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