Ford F-150 Complaints

39,812 consumer complaints on file.

#11647868March 12, 2025
ENGINE
To Whom It May Concern, I am filing a complaint regarding a premature engine failure in my 2017 Ford F-150 Platinum (VIN: [XXX] ), which has only 88,000 miles and has been meticulously maintained at an authorized Ford dealership. Despite following all scheduled maintenance, I am told I must replace the entire engine for nearly $20,000. Over the past two years, I have spent over $2,000 on repairs (outside of standard maintenance), including replacing the cam phasers due to a known issue. After that, I experienced engine bank problems. The turbo was not properly reconnected during a later service, requiring immediate correction. The truck ran fine until one day, on a short 10-mile drive, I received a low oil pressure warning and had it towed back to Chapman Ford, where I was informed that the engine had failed. This failure is unexpected and unreasonable for a vehicle that has been properly maintained and used primarily for highway driving. It has created a severe financial burden, especially as I transition to self-employment, support a college-bound daughter, and manage transportation as a one-vehicle household. Given numerous reports of similar 3.5L EcoBoost engine failures, I urge the NHTSA to investigate whether this is a systemic issue. Consumers should not face catastrophic engine failures at such low mileage, especially in a vehicle marketed for durability. I appreciate your attention to this matter and look forward to any steps the NHTSA may take. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647895March 12, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The transmission independently downshifted into first gear. The vehicle was uncontrollable and crashed into the median. The contact stated the failure was persistent and had occurred several times. In addition, the contact stated that the vehicle sometimes jerked forward and hard-shifted. The vehicle was taken to the dealer where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall of the transmission, however, the contact did not receive updates regarding the repair. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 89,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11647941March 12, 2025
POWER TRAIN
Started slipping last year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647951March 12, 2025
UNKNOWN OR OTHER
On numerous occasions, with increasing frequency, the truck has suddenly not responded to pressing the throttle pedal. I have not figured out the exact situation that makes it happen. From the best of my knowledge I am not sure exactly what induces the issue. I have noticed it several times where the truck goes from a mid range RPM (consistent with normal driving conditions) then after the brake or natural deceleration occurs and you go to reengage the throttle pedal the truck does not respond. There is a very extended delay to any speed increases. This has been extremely dangerous when making left turns through traffic as the truck does not respond and leaves you in harms way. It has been happening several times a week now and I have read numerous reports of the same thing on forums. I see no warning lights or pop ups that can support a large issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647962March 12, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
I am the second owner of the vehicle and there were no disclosed repairs or issues provided at the time of purchased. The 2012 Ford F-150, is shifting sporadically and harsh. Throwing out code P0722. Which directly relates to the below previous recall. Recall Reference Number: 24S37. Issue: An intermittent failure of the output shaft speed (OSS) sensor in the transmission can lead to an unintended downshift to first gear. Affected Vehicles: Some 2014 Ford F-150 models. Reason for Recall: The abrupt downshift can cause a loss of vehicle control, increasing the risk of a crash. Potential Codes: P0720, P0722, P0731 and/or P1500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647990March 12, 2025
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the brake pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The vehicle was connected to a trailer and while the brake pedal was depressed, the brake pedal went to the floorboard and the brakes responded intermittently. The contact attempted to disconnect the vehicle from the trailer and the brakes failed to respond. The contact stated that the vehicle hit a curve and came to a stop. The vehicle was taken to an independent mechanic and the vehicle was diagnosed with vacuum pump failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647991March 12, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle jerked while in first gear and the transmission unexpectedly downshifted. No warning light was illuminated. The vehicle was taken to the dealer however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648016March 12, 2025
ELECTRICAL SYSTEM
My F150, like many others that I've read about in the forums, has an issue with the internal cabin temperature. It blows way too hot and isn't adjustable as designed. Clearly, this in itself is not a safety concern and rather an inconvenience that Ford won't seem to figure out and fix. The issue is that when the heat is turned to High (which is meant to be around 85F), it blows out air at around 160F and this can easily burn someone who touches the vents - such as my young kids. Ford needs to resolve this safety (and inconvenient) concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647795March 12, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
There are several issues with the truck, the worst being misfire issues while driving at highway speeds. Several times now I have been on the interstate at speeds and the truck will all of a sudden lose speed and shutter. The engine light will blink, and this will happen for a couple miles and then it goes back to normal. If you pull the codes on the truck, you get P0300, P0301, and P0305. This is in the dealership again now. The previous two times the dealership has done nothing because they can not duplicate the issue, but they do pull the codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647595March 11, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that after opening a Ford Pass account and profile, the software was stuck in a learning loop. The transmission seized, skipped, jerked, and the vehicle lunged. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that a bushing was lodged in the axle tube and the transmission needed to be replaced. The vehicle was reset. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647622March 11, 2025
VISIBILITY/WIPER
The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the windshield wipers were inoperable. No warning light was illuminated. The vehicle was taken back to the residence. The contact researched and became aware of NHTSA Campaign Number: 23V163000 (Visibility); however, the VIN was not included. The vehicle was not diagnosed. The contact stated that the windshield wipers were replaced; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647654March 11, 2025
POWER TRAIN
Purchased vehicle new 11/2018. Took vehicle in per notices from Ford 02/2019 and again on 04/2022 regarding transmission problems. Was advised computer reprogramming would solve problems. Problems with rough shifting continued but was advised by dealer "trans to relearn shift points and may feel firmer than normal". Began experiencing harsher shifting in mid-2023 that has continued. In January 2025 rough shifting progresed to significant shifting issues both accelerating and decelerating and cannot be driven with any confidence. I attempted to have dealer address the problem in 03/2025 but were unable to even examine, hence I sought out an opinion from an independent transmission repair shop and was quoted $8200 for a new transmission (if available). I reached out to the dealer's Service Manager who has acknowledged Ford is aware of many complaints regarding 10/R/80 Transmission problems in model year 2018 Ford F150 Pickup Trucks, but says he is unable to offer any solution because the warranty has expired and Ford refuses to issue a recall. The dealer has advised the transmission must be replaced at my expense and have been quoted $6600 for a Ford remanufactured transmission replacement. Noteworthy, the vehicle has 80,000 miles on it and was told by a Service Writer at the dealer Ford does not recommend transmission service until 100,000 miles. In the meantime I have learned the 10/R/80 Transmission issues are wide spread and is the subject of a Class Action Lawsuit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647657March 11, 2025
ELECTRICAL SYSTEM
When clicking lock and unlock on the key fob or door panel, all doors lock and unlock EXCEPT the driver door. It does not move no matter what you do. Replaced the fuse and that did nothing. This truck is approx 5 years old and should not have electrical failing like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647740March 11, 2025
ENGINE
Cam phasers failed after being replaced one time under warranty. Then cam phasers failed again and ford will not cover coast. Mother makes knocking sound when it starts every time sound gets worse sometimes. Would like a call
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647750March 11, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I have had a problem with the transmission molded lead frame 19N01 it also shows a wrench when this problem occurs. This caused my vehicle to not show the speed limit of my vehicle. It also caused my vehicle not be able to accelerate. I then worried about this problem due to this incident was on the highway and almost caused a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647776March 11, 2025
VEHICLE SPEED CONTROL, ENGINE, STEERING
I own a 2018 Ford F-150 with 56,000 miles, and I have been experiencing serious and unpredictable transmission issues. These problems first started around 48,000 miles, but at the time, I assumed it was normal behavior. However, the issues have progressively worsened, and by 55,000 miles, a wrench warning light started appearing intermittently. Symptoms: •While driving at highway speeds, the transmission unexpectedly drops from 10th gear to 1st gear, causing a sudden and severe deceleration. •The gear shifts are jerky, unpredictable, and rough, making it difficult to maintain control of the vehicle. •The wrench warning light appears occasionally but disappears quickly, making diagnosis difficult. •No diagnostic trouble codes (D DTCs) are stored or retrieved when scanned at multiple repair shops. •The issue happens intermittently, making it challenging to replicate on demand. •Started noticing issues at 48k miles, but they became significantly worse around 50k miles when the wrench light began appearing. •I called Ford to reset the radio/computer software, after hearing it might help, but it did not resolve the issue. •The unpredictable transmission behavior causes severe anxiety while driving, as I never know when it will happen again. Attempts to Fix: •I have taken my truck to multiple repair shops and Ford dealerships, but since no codes are present, they have been unable to diagnose or fix the issue. •Mechanics have checked for transmission recalls or software updates, but no clear solution has been provided. •I contacted Ford for a radio/computer software reset, hoping it might help, but this did not fix the problem. Safety Concerns: •The abrupt downshifting poses a serious safety hazard to myself and other drivers on the road, especially at high speeds. •There is an increased risk of accidents due to sudden deceleration and loss of control. •The problem occurs without warning, making it difficult to predict or prevent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647762March 11, 2025
POWER TRAIN
This is a 2022 Ford F15 . In 2023 ,at 34000 miles the tranfer case broke down in the middle of the road,waiting at a stop light. The truck needed to be towed. The dealer fixed it under the warranty. In 2024 at 57000 miles ,the same transfer case broke down as i was getting out of my driveway. Again it was towed to the dealer. In Feb 2025 i drove out of state and i observed a white smoke behing me. I stoped at a rest area and discover the the undercarriage is full of oil and the transmission got overheated. When I got back home i saw a lot of oil spots from the trans on my driveway. Now the car is at the dealer again. The worst part is even if I had an appointment 2 weeks later from the date i called, representative told me it will take another 2 weeks to fix the trans! Every time the truck was at the dealer it took 2 weeks to get fixed and every time they told me theyy don’t have a loaner. That is my work truck and i can’t miss 2 weeks of work! I asked the representative what is going on with a car that is still under warranty and the transfer case broke twice in 2 years. The answer was that Ford knows about this problem but they do not have a solution to fix it properly. I asked him what I’m suppose to do after the warranty runs out? Same guy told me that Ford will issue a recall and as long as there is a recall they will fix it with no extra charge but there is no recall on transfer cases from Ford! For a truck that I paid $90000 that is not acceptable. Please let me know my options. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647293March 10, 2025
POWER TRAIN
Transmission holds shifts and shifts erratically. Vehicle will stall and not excellerate leading to dangerous situations. CDF drum failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647392March 10, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2004 Ford F-150. The contact stated that while driving at undisclosed speeds, the vehicle shuddered and failed to accelerate while the accelerator pedal was depressed. The check engine warning light was illuminated. The contact pulled over to the shoulder of the roadway and was able to restart the vehicle. The contact scanned the vehicle with a scanner and retrieved an unknown camshaft phaser error code. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647477March 10, 2025
EXTERIOR LIGHTING
The rear light bar was replace a year or so ago by a recall from Ford due to manufacturing defect that cause water to be trapped within the light bar and LEDs will short out. A few months back, the water has returned within the light bar and causing the LED's to short out just like before. Since the lightbar holds the back up light, with LED shorting out the other drivers will not be able to notice the truck is in Reverse mode which I get a few near misses. The factory recall did not fix the water in the light bar issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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