Ford F-150 Complaints

39,812 consumer complaints on file.

#11648423March 14, 2025
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
1st safety problem is while accelerating, there is a rough shift in gears despite being an automatic transmission. While attempting to gradually and safely accelerate, vehicle causes an abrupt deceleration where rpms drop and vehicle occupants are thrown forward during the process. Vehicle was brought to Ford Dealership for repair. They noted a known issue with transmission and completed a software restart/update. Vehicle gear shift improved slightly for short period of time but eventually resumed and is noticeably worse in colder months. This problem has been noticed while turning, resulting in near misses with oncoming traffic and is concerning when entering/merging with traffic at highway speeds. There were no dashboard warning light indicators at any point. Battery was in good condition. 2nd concern: Engine fire ups up on start but stalls while idling when shifting out of park as well as in stopped traffic. "Auto startstop, shift to P, then restart engine" notification presents on gauge display. This requires multiple attempts to get vehicle restarted with following notification instructions and shutting off/restarting engine. Disengaging auto startstop on startup is inconclusive about remedying the situation. Battery was tested as good but replaced anyway due to age to rule out battery related concerns. Contacted Ford dealership service department and they replied, "they have never heard of it happening." They denied knowledge of any TSB, CSP or recalls/complaints about the issue. However, it appears this issue is well documented on multiple Ford models and various production years. Other than instrument/gauge display of "Auto startstop, shift to P, then restart engine" occurring after the fact, there is no warning light indicators. Safety is at risk due to stoppage of traffic and loss of power/ability to accelerate or maneuver vehicle in traffic situations to include clearing intersections with oncoming traffic while turning at low speeds/idling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648335March 14, 2025
UNKNOWN OR OTHER
Sudden, loud static and crackling noises emitting from the B/O Unleashed sound system. It was so sudden, loud and startling, I could see it scaring a driver enough to make them panic and cause an accident. I was concerned that it was going to blow the speakers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648321March 14, 2025
AIR BAGS
Confirmed through dealership that the Clock Spring in the steering column needs to be replaced as it is defective. Ford has indicated that my vehicle vin is not a part of the current clock spring recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648310March 14, 2025
UNKNOWN OR OTHER
I did not have an incident. However, we have been waiting 7 months for a remedy. I am scared to drive the vehicle until it is fixed. How long do we have to wait for a solution?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648305March 14, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Ford F-150. The contact stated that due to the Battery Management System (BMS), the vehicle failed to properly charge due to the short distances driven. Due to the cold climate and low usage, the vehicle entered Deep Sleep Mode, leading to the vehicle failing to start. The vehicle was taken to a dealer where a battery test was performed, and it was determined that the battery was in good condition. The manufacturer was notified of the failure, and the contact was referred to the dealer. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648028March 13, 2025
POWER TRAIN, ENGINE
This vehicle is using oil in a rate of about 7-8 quarts every 2000-2500 miles. When the oil dipstick is checked there is not a drop of oil on the dipstick. I have spoken with the dealership concerning this matter and the suggestion from FORD was to purchase another dipstick, which would cost my pocket book around $600. The dealership indicated that there is a service bulletin out at FORD addressing this very issue, however FORD Motor Company will not pay for the repair. There is no way a brand new vehicle should be using this much oil in that little of miles driven. I have searched the web and found hundred of vehicle owners who are describing the exact very nature that I am reporting. FORD's fix was to put thicker oil in the motor and change the oil dipstick. Can you please contact me in regards to my complaint about this issue. My name is [XXX] , [XXX] ; phone number [XXX] ; email address: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648031March 13, 2025
POWER TRAIN
today is March 13, 2025. Ford Motor Co promised to make parts available to repair this truck's axle as part of Manufacturer Recall 23S65 (NHTSA Recall Number23V896) by this month, March 2025. With 17 days left in the month, I have received no information regarding any possible future repair. Please push Ford to make good on their promise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648054March 13, 2025
ELECTRICAL SYSTEM
Complaint Summary: My 2022 Ford F-150 Lightning has repeatedly suffered from serious battery malfunctions, posing significant fire and electrical hazards. These safety concerns are heightened given the widely reported battery issues affecting multiple F-150 Lightning vehicles nationally. Ford has failed to permanently repair these defects, leaving my truck out of service at the dealership for nearly three months, far exceeding the warranty repair time limit of 30 days. Detailed Description: My truck’s high-voltage battery repeatedly fails despite numerous warranty repair attempts by Ford dealerships. I've grown increasingly worried due to reports of similar battery problems with Ford F-150 Lightnings, including well-documented cases of vehicles catching fire, experiencing catastrophic battery failures, or other serious electrical malfunctions. The truck regularly charges at my residence, placing my family—including my 9-year-old daughter—at serious risk of potential fire or electrical hazards. Ford has not adequately addressed this widespread defect nor provided a safe resolution for owners. This ongoing safety issue demands immediate investigation and intervention from NHTSA, as the broader public is likely at similar risk. Desired Outcome: Immediate NHTSA investigation into the widely reported Ford F-150 Lightning battery defects. Prompt corrective action by Ford, including a potential safety recall, buyback, or permanent solution to protect all affected vehicle owners. Thank you for addressing this urgent safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648089March 13, 2025
VISIBILITY
The contact owns a 2021 Ford F-150. The contact stated while driving 30 MPH during a snowstorm, the windshield wipers failed to function as intended. The contact became aware of an abnormal burning odor coming from under the hood of the vehicle, entering the vehicle through the A/C vents. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the windshield wiper motors had failed and needed to be replaced along with the wiring. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the Extended Warranty was lapsed. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 23V163000 (VISIBILITY); however, the VIN was not included. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648106March 13, 2025
POWER TRAIN
The contact owns a 2017 Ford F-150. The contact stated while driving approximately 25-75 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. There were no warning lights illuminated. The contact stated that the failure first started, while depressing the accelerator pedal the vehicle started making an abnormal grinding sound, and the AWD unintendedly disengaged. The contact stated that recently the vacuum system disengaged the AWD feature and caused the actuators to come together with the hub and engage while driving. The vehicle was then taken to a dealer where it was diagnosed with integrated wheel end (IWE) system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648108March 13, 2025
STEERING
My vehicle shows that it has an electrical connection with the electronic power steering showing a U3000:49-8B code
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648113March 13, 2025
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the transmission failed to shift above fifth gear. In addition, the contact stated that upon depression of the brake pedal, the vehicle only downshifted to third gear while decelerating. The contact stated that a wrench symbol was displayed, indicating a failure with the transmission. The contact was forced to restart the vehicle to resume normal operation. The contact called the dealer and was informed that the vehicle was not included in NHTSA Campaign Number: 19V075000 (Power Train). The contact used a code reader that showed a failure with the output speed sensor circuit inside the transmission control unit. The manufacturer was not notified of the failure. The vehicle was not repaired. The vehicle was not repaired. The failure mileage was approximately 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648145March 13, 2025
POWER TRAIN, UNKNOWN OR OTHER
Transmission is slipping. Into 3/4 & 7/8
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648192March 13, 2025
ENGINE
The contact owns a 2017 Ford F-150. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648221March 13, 2025
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated while driving 85 MPH, the transmission unexpectedly downshifted from 6th to 2nd gear, the wheels locked up and the vehicle came to a complete stop. The transmission and air bag warning lights illuminated. The contact pulled over to the side of the road and then into a gasoline station and the vehicle shifted into first gear. The vehicle was driving in 1st gear and then shifted to 3rd gear. The contact stated that he went to a different store and was able to drive the vehicle in 5th gear. The contact then drove the vehicle to the residence. The vehicle was not taken to be diagnosed. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and offered the contact a Customer Satisfaction warranty repair. The failure mileage was approximately 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648248March 13, 2025
UNKNOWN OR OTHER
Composite oil pan gasket failed causing a leak of oil which also saturated the fabric liner under truck which broke do to oil saturation. It is a safety issue with the plastic oil pan as well as the liner. Do to oil leaking can cause a fire and detachment of liner which can damage other drivers. Available for inspection if it can be done soon dealership confirmed leaking and ongoing issues with oil pan on ford f150 3.5L ecoboost turbo. No symptoms until oil light came on do to composite plastic oil pan gasket and plug failed liner detached and can be a serious fire hazzard,environmental, and poor engineering by Ford. It was reproduced when I left the dealership only to return immediately. Engine light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648200March 13, 2025
POWER TRAIN
The manufacturer has failed to remedy this safety recall for my F-150 vehicle in a timely manner. Ford initially identified the axle bolt fault as Customer Satisfaction Program 22B34 on Feb. 14, 2023 to a limited range of vehicles but then expanded the action as a recall notification 23S65 on Dec. 22, 2023 covering all 2021-2023 trucks with their "Trailer Tow Max Duty package". Based on these dates, Ford has had over 2 years to engineer a solution to this safety recall but has not done so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648199March 13, 2025
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated that while driving at 40 MPH, the rear end of the vehicle started vibrating abnormally. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the alignment had failed. The vehicle was not repaired. The contact took the vehicle to an independent mechanic where it was diagnosed that the rear axle hub bolts were worn and had shifted. The vehicle was not repaired. The contact took the vehicle to the local dealer where it was diagnosed that there was a leak in the rear axle seals. The repair was pending. The manufacturer was notified of the failure, but no assistance was offered. The contact related the failure to NHTSA Campaign Number: 23V896000 (Power Train); however, the VIN was not included. The failure mileage was 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648052March 13, 2025
ELECTRICAL SYSTEM
While not a safety issue, i would like to lodge a complaint against Ford for not including my vehicle's VIN on a NHTSA published recall that it should be eligible for. For 22G06, my 2023 Ford F-150 had the heated steering wheel removed due to the chip shortages. Ford is refusing to either fix or explain why my vehicle is not eligible, even though it meets the "Affected Vehicles" requirements on the document at the below link. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647802March 12, 2025
POWER TRAIN
The manufacturer has failed to remedy this safety recall for my F-150 vehicle in a timely manner. Ford initially identified the axle bolt fault as Customer Satisfaction Program 22B34 on Feb. 14, 2023 to a limited range of vehicles but then expanded the action as a recall notification 23S65 on Dec. 22, 2023 covering all 2021-2023 trucks with their "Trailer Tow Max Duty package". Based on these dates, Ford has had over 2 years to engineer a solution to this safety recall but has not done so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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