Ford F-150 Complaints

39,812 consumer complaints on file.

#11653511April 8, 2025
POWER TRAIN
While driving on highway at highway speeds the engine shutdown for no reason and I had to take emergency action get the vehicle out of the roadway to safety. Vehicle would not restart and had to be towed to dealer. Subsequently the powertrain control module had to be replaced. On three separate occasions on later dates, while driving on highway the transmission unexpectedly shifted from gear 10 to gear 1 for no apparent reason causing delay and high rpm and rapid deceleration. Only after third time did the transmission warning light activate. A computer check by mechanic showed the 10th gear to have unknown inertia with a drum shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653513April 8, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle could not able to be restarted. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 116,762.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653525April 8, 2025
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2013 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal sound coming from the front-end. No warning lights were illuminated. The contact stated while driving at various speeds, the transmission unexpectedly downshifted. The vehicle lost motive power; however, the contact was able to pull over to the side of the road. The check engine warning light was illuminated. The contact waited for a while and then restarted the vehicle. The vehicle was taken to Auto Zone, where it was diagnosed that the throttle had failed. The contact stated that on the last occasion when the vehicle experienced the failure, the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the cam phasers, valve cover, and throttle had failed. The vehicle was repaired. The failure recurred on several occasions. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was notified of the failure. The failure mileage was approximately 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653547April 8, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 1991 Ford F-150. The contact stated that while driving at an undisclosed speed, the rear fuel tank gauge began indicating that the rear tank was losing fuel abnormally fast. After a visual inspection, the contact observed that fuel was flowing from the rear fuel tank into the front fuel tank. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump assembly check valve; however, the dealer declined to attempt to repair the vehicle due to the age of the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 93V125000 (Fuel System, Gasoline), but was unaware if the VIN was ever included in the recall. The manufacturer was notified of the failure, a case was opened, and the contact was later informed that the VIN was included in the recall and had been repaired already. The failure mileage was 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653567April 8, 2025
POWER TRAIN
I have had the rear axle bolts break 2 times now. ford has had 2 years to come up with a fix and they have not as of today. the recall was issued over 2 years ago and the temporary fix is all they have come up with. dealers are not wanting to take the trucks in trade, I have had to spend time and money for the temporary fix. Ford has had more than enough time to come up with a permanent fix and they have failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653461April 8, 2025
POWER TRAIN
the bolt on the recall has completely broke. we need a safe vehicle to drive. as stated in recall if continue to drive with broken part it may result in a crash. Manufacturer Recall Number23S65 NHTSA Recall Number23V896
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653344April 8, 2025
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653083April 7, 2025
POWER TRAIN
Traveling at a speed of 55 mph, truck downshifted from 6th gear to 2nd gear. Pulled off the road, and truck would not restart. Towed to Ford dealer who replaced the transmission lead frame at a cost of $1200. This is a serious safety concern! Thankfully no one traveling behind me, or an accident would have occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653097April 7, 2025
POWER TRAIN
We noticed that the f-150 would down shift and jerk the whole vehicle and the RPM would spike. It would throw you forward when it occurred. We brought it to Hall Ford October 23, 2024. Left it for three days and Hall Ford could not duplicate the issue. We have experienced the issue multiple times and we want to document this issue. It is dangerous. We noticed that NHTSA Investigating 1.3 Million Ford F-150s For Unexpected Downshifts. That is when the light went off that this was exactly what we were experiencing. Please help us get this fixed at the Hall Ford or any Ford dealership near us. 04/16/2025 The contact stated that since the complaint has been submitted the failure has been more frequently. When the contact depressed on the accelerator pedal the vehicle locked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653158April 7, 2025
POWER TRAIN, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the check engine warning light illuminated, and the transmission shuddered. The vehicle was taken to the dealer, and the contact was informed that a tune-up was needed. The tune-up was performed; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the vehicle was repaired under an unknown recall and the PCM was reprogrammed. The unknown recall repair was performed the day prior to the failure. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 90,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653159April 7, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2019 Ford F-150. The contact stated while driving 70-75 MPH and pulling a camper, the vehicle started sputtering and lost motive power. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the head gasket had allowed a leak onto the alternator, causing the alternator to fail. The mechanic replaced the alternator. The vehicle was then taken to the dealer, where the head gasket was replaced. Additionally, the contact stated while the dealer was performing an oil change, the dealer informed the contact that the timing chain cover and the rear main seals were leaking. The dealer determined that the timing cover seals, the rear main seals, and other unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653178April 7, 2025
UNKNOWN OR OTHER
My truck downshifted into 2nd gear after i was in 6th gear, now my transmission is slipping into 4th gear. But when i press the accelerator a little harder it’ll shift better but it’s not practical in a city
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653189April 7, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving 30 MPH, the transmission jumped out of the intended gear. The contact stated that the transmission shifted hard from first gear. The contact also stated that the transmission failed to shift into third and fourth gear. The wrench warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,360.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653220April 7, 2025
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653237April 7, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. No warning lights were illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The failure persisted over time. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The contact related to the failure of Technical Service Bulletin Number: 20-2315. The failure mileage was approximately 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653305April 7, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2015 Ford F-150. The contact stated while driving 20 MPH and crossing an intersection, the accelerator was depressed and there was an abnormal sound coming from the transmission. The contact stated that the transmission unexpectedly shifted out of the intended gear into neutral(N). The “Service Vehicle Soon” warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the contact was informed that the valve body plate was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653244April 7, 2025
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653235April 7, 2025
POWER TRAIN
The contact son owns a 2023 Ford F-150. The contact stated that on several occasions while her son was hauling a boat and driving approximately 5 MPH, the brake pedal was depressed, the transmission downshifted hard, and the vehicle jolted forward. The vehicle was taken residence. The vehicle was then taken to a dealer however, the failure could not be duplicated. The contact stated that prior to the unexpected downshifting, while the vehicle was parked, transmission fluid was leaking from the vehicle and was seen on the driveway. The vehicle was taken to the same dealer however, the failure was not duplicated. The contact stated that three days later there was transmission fluid on the driveway again, and the vehicle inadvertently shifted into 4WD while driving. The vehicle was taken back to the same dealer and the contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure and case was filed. The failure mileage was approximately 3,828.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653230April 7, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2024 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 24V851000 (Engine and Engine Cooling) and 25V198000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that oil was leaking from the vehicle onto the driveway. The contact stated that the low oil pressure warning light was illuminated. Additionally, the contact stated that the vehicle was difficult to shift from park(P) to drive(D) or to reverse(R). The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer who was unable to repair the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653124April 7, 2025
STEERING, LANE DEPARTURE: ASSIST
I’m very concerned about the actual malfunction of my entire steering rack & pinion assembly at just over 6,000 miles. The failure on my 2023 F150 (bought as NEW in Sept. 2024 from dealer w/ 1200 miles) occurred at more than 80 miles per hour when I had punched it to pass another vehicle. The steering became very wonky and was 'soft-locking' in stuttering positions – about 2 degrees apart in moving the steering wheel. It was very touch and go coming into town – even back at 60 mph. I was still hitting the hard spots and making all sorts of racket in full turns as we pulling into a parking lot to check it out. At that time, the only thing I could relate it to as far as how it felt was that the steering assist/ lane keeping assist was wanting to run the show. But I don’t use the feature and have only tried it a couple times since I got the truck – specifically to see how it felt. There was NO MESSAGE on the instruments. Anyway, my point is: this seems to be a serious safety issue, and I would think Ford would want to figure out what happened. The Ford dealership service manager kind of blew it off like, ‘well, stuff happens’. That’s all good and I’m not faulting him – they did a great job of repair, and the truck now drives like a new truck (new steering assembly shipped overnight from Memphis, TN to Livingston, TX) – steering is actually better that the first day I had it. It was always a little quirky in its ‘feel’ so I just thought it was kind of what it would be. Didn’t feel perfect but not enough to complain or even say anything about. I just figured Ford had done something that just gave the steering a little bit different feel. I’d really like to find out what the Ford engineers figure out and HOW could this have been a one-off thing? This seems like a very serious, potential safety issue. The dealership has not replied to 2 emails from their apparently automated 'are you happy with your service' inquiry.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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