Ford F-150 Complaints

39,812 consumer complaints on file.

#11654087April 11, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Transmission abruptly shifted down from high gear to low gear causing it to lock up at a fast speed. My son hit his chest on steering wheel bc it was so abrupt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654148April 11, 2025
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated while driving 65 MPH and taking his granddaughter to practice, there was an abnormal sound coming from the vehicle. There were no warning lights illuminated. The vehicle was shuddering while depressing the accelerator pedal to the floorboard; however, the vehicle failed to respond. The contact came to a stop on the highway and then pulled over. The contact turned off and restarted the vehicle and shifted into drive however, the vehicle failed to respond. The dealer was contacted and informed the contact to reach out to Roadside Assistance however, the contact was unable to get assistance. The Police Department was contacted, and a tow truck operator was contacted. The contact’s wife was able to pick up the granddaughter. The dealer diagnosed the vehicle with rear axle failure. While the vehicle was at the dealer and shifted to park, the vehicle rolled backwards and was damaged. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 22,200. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654200April 11, 2025
ELECTRICAL SYSTEM, STEERING
Driving out of town for a trip and out of nowhere atSteering Assist Fail alert hill decent alert
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11654209April 11, 2025
POWER TRAIN
My 2023 Ford F-150 3.5 eco boost with 35,000 approx. started having issues about 2000 miles ago with the transmission. It tends to slip gears between 3-4, 4-5 and 9-10. Sometimes it isn’t bad but other times it feels like the transmission is going to drop out from the truck. I also have an issue where the truck shifts into neutral while driving but still displays it is in drive. This doesn’t happen often but 4 times now in 2,000 miles. When this occurs I can’t put the truck back into drive and go, I have to stop, turn off the engine and wait from 5-10 minutes before I can drive away. When these issues occur there is no check engine light and the dealer said there are no snapshots recorded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653848April 10, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2013 Ford F-150. The contact stated that on several occasions while the vehicle was started and running, there was a rattling sound coming from the engine compartment for approximately 30-seconds. The vehicle was taken to a dealer for maintenance and the technician observed the rattling sound after an oil change and suggested that the cam phasers needed to be replaced. The vehicle was not repaired. The contact stated that the check engine warning light illuminated the following day. The manufacturer was notified of the failure. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653881April 10, 2025
POWER TRAIN
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while the vehicle was stationary or down-shifting, there was a clicking sound coming from the vehicle. There were no warning lights illuminated. The contact stated that while depressing the brake pedal there was a clicking sound coming from the rear-end of the vehicle. The vehicle was taken to a dealer and was diagnosed, and a repair was performed on the axle shaft and bolt assembly. Additionally, the rear-end of the vehicle was rebuilt. The contact stated that the failure re-occurred four months after the repair and the vehicle was repaired. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653884April 10, 2025
ENGINE
The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, an unknown error message was displayed on the instrument panel. There was no warning light illuminated. The vehicle was turned off and failed to restart. The contact stated that an unknown warning light was illuminated. The contact pushed the vehicle over to the shoulder of the roadway. The contact stated that the failure had occurred in the middle of the highway with his two minor children seated inside the vehicle during the failure. The vehicle was towed to the dealer where it was diagnosed with a fractured oil valve cover, allowing oil to drain onto the alternator and connector. The contact was informed that the oil valve cover and alternator needed to be replaced. In addition, the contact was informed that the oil pressure sensor needed to be replaced. The contact was informed that the failure was the result of the oil pan leaking. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653927April 10, 2025
POWER TRAIN
Initially my transmission was rough (jerky) changing through 1,2,3 and 4. It then on occasion lost engagement as I was driving and happened a couple of times whilst trying to make a left hand turn across oncoming traffic. Finally the transmission went altogether and went into limp mode. I took the truck to the ford dealership and they informed me I needed a new transmission. They replaced the transmission. They replaced the transmission and told me I could come pick it up. Once I picked it up I started to drive home and the transmission liquid started to leak. They had to come pick up the truck on a flatbed and repair it once more. Once receiving the truck back for the second time I drove the truck but noticed a strange noise coming from the engine, so inspected and found the engine coolant to be empty. I was able to fill it up but the ford dealer requested I take it back for them to inspect. When I did they could not find anything wrong. Then on the [XXX] while driving from New Jersey to Baltimore the transmission started to act strange. The transmission lost power in 10th gear, then regained power, followed by a bang in the rear end from the drive shaft and the the rear wheels locked up in 10th Gear at 65mph on the interstate. The wheels then released the transmission overheated up to 240F degrees and oil started leaking from the transmission. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653941April 10, 2025
ENGINE
The contact owns a 2017 Ford F-150. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a case would be submitted for goodwill assistance. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653974April 10, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2014 Ford F150. The contact stated that while driving at an undisclosed speed, the control panel failed to function as intended. The contact is unable to turn off the heater. The vehicle was taken to an independent mechanic, and it was diagnosed that the instrument cluster had failed. The vehicle was not repaired. While the vehicle was diagnosed, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the vehicles mileage was 130,594 and at the time of the diagnostic test, it was discovered that the mileage was 212,961. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653978April 10, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
I’m a single mother driving a 2016 Ford F-150, my only vehicle, while transporting small children daily. I’ve been experiencing sudden, violent shaking and unexpected downshifting while driving, especially at highway speeds. On more than one occasion, it has felt like the rear wheels try to lock, causing the entire truck to jolt and decelerate rapidly, putting my safety and the safety of my children at serious risk. I’ve taken the truck to the dealership and multiple independent mechanics, but no one can diagnose the issue because no error codes appear related to the transmission or shifting. The only code that comes up is for a faulty catalytic converter, but both catalytic converters have already been replaced. The dealership confirmed that the check engine light keeps coming on anyway, even though there’s no actual issue with the new parts. They said it’s as if the system is being triggered by something else, but they don’t know what. I was relieved to learn that NHTSA is investigating this exact issue in 2015–2017 F-150 models, because what I’m experiencing matches it exactly. I depend on this truck for everything, school drop-offs, groceries, and survival, and I have no backup vehicle. I am asking NHTSA to prioritize this investigation and take action. This is not just a transmission defect, it’s a public safety threat, and families like mine are being forced to drive dangerous vehicles simply because there’s no help yet. Please step in and hold Ford accountable before someone gets seriously hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653857April 10, 2025
STEERING
power steering assist randomly stops working. has been going on for a while. The fault clears by stopping, shutting off the truck and restarting it. last time it occurred 05APR2025, it would not clear. Had to drive to dealer without power assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653843April 10, 2025
UNKNOWN OR OTHER, SEATS, STRUCTURE:BODY
To Whom It May Concern, I am writing to formally report a recurring water intrusion issue with my vehicle, which poses a potential safety risk. Whenever it rains and the vehicle is parked outside, water consistently leaks into the passenger-side interior. While driving, especially during acceleration or braking, I can hear the sound of water moving within the passenger side area. Upon inspection, I have found water pooling in the front passenger footwell, where multiple electrical wires are located. Additionally, there is an electrical control box situated beneath the passenger seat that may also be exposed to moisture. I also discovered water leaking behind the rear seat area. This section contains two air vents, which may be contributing to the issue. The water intrusion raises serious concerns about electrical system integrity, especially given the presence of wiring and components in affected areas. Although my vehicle has not yet experienced electrical failure while driving, I am aware of multiple reports from other owners who have encountered similar leaks that led to sudden engine shutdowns, including while driving in traffic — a serious safety hazard. I brought my vehicle to the service center for evaluation, but as of now, I have not received any resolution or updates regarding a fix. I have several videos of the situation as well. Given the potential risk to both vehicle occupants and others on the road, I respectfully request that the NHTSA investigate this matter further to determine whether a recall or other safety action is warranted. Thank you for your attention to this serious issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653801April 10, 2025
VEHICLE SPEED CONTROL
My brand new truck with 3500 miles when the cruise control is set to a speed the truck will randomly accelerate un commanded. This occurs when for no reason the cruise control will select 95 MPH if you at 75 MPH. It will do this at any speed selected. This uncommanded speed can occur multiple times within minutes or can late as long as 30 minutes. Also this uncommanded speed can also occur at lower speed set in the cruise control. This can only be corrected by hitting the brake. This is especially dangerous in traffic and on curves. This has happened in both places as well as on long stretches. I almost rear ended a car in front of me in traffic as I was going 55 and when the speed changed to 95 the truck floored the accelerator with full engine power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653618April 9, 2025
POWER TRAIN, ENGINE
On a regular and routine basis, the vehicle is known to have difficulty in shifting between 3rd and 5th gear. Often times, while shifting, the transmission will hesitate to shift before lurching into the next gear. The vehicle is equipped with a 10R80 transmission and has previously encountered issues with the Cam Phasers. Cam Phasers have been replaced, but no work has been performed on the transmission. Driver can replicate the issue on almost every drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653641April 9, 2025
POWER TRAIN
Transmission issues. Sporatically, a wrench would appear on the dash board. (Usually when it was heated.) When accelerating, the truck would stall, safety, yes was a problem. it would shift with a kick back and the engine would reve up, then maybe shift or just stall. the cabin would smell of burnt gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653652April 9, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Ford F-150. The contact stated while driving at slow speeds in a parking area, the rear passenger’s side doors opened unintendedly. The door ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with both passenger’s side door latches. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer, who then diagnosed a failure with the passenger’s side door latch cables. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653677April 9, 2025
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission independently downshifted. In addition, the contact stated that while the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that an unknown warning light was illuminated, and the speed odometer failed to function as intended. The contact drove the vehicle to the shoulder of the road. The contact turned off the vehicle. The vehicle was started, and the speed odometer was reset. The vehicle was driven to the residence. The contact stated that the failure had become persistent. The vehicle was taken to an independent mechanic, where it was connected to a diagnostic machine and diagnosed with transmission output sensor failure. The contact was informed that the transmission output sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653699April 9, 2025
UNKNOWN OR OTHER
Sunroof was replaced under warranty due to track being broken. Now the sunroof is leaking and the shade will not open. There has been several recalls for sunroof issues. Dealership says my vin is not included. This seems to me to be a recall issue for safety. If the sunroof is broken it could cave in or fly off. Especially since it is leaking and won’t open and cannot see the problem. Dealership wants to charge me over $200 just to look at it. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653701April 9, 2025
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while her son was driving at various highway speeds, the vehicle suddenly lost motive power and failed to properly accelerate. During the failure, the instrument panel lights became inoperable, and the wrench symbol was displayed. The contact stated that several times during the failure, the transmission was stuck in third gear. The failure was intermittent. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was approximately 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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