Ford F-150 Complaints

39,812 consumer complaints on file.

#11677671July 31, 2025
UNKNOWN OR OTHER
About 1 hour into a commute, I attempted to connect to a call while using the Car Play function of the SYNC system. Upon connection, the speakers blasted as loud as they could possibly go, a terrible pulsing static sounds that scared me and the passenger and almost caused us to have an accident. The volume knob was indicating 0 and would not move and I could not lower the volume of the terrible sound. I pulled over and tried to restart the car a few times, but the sound would not stop until I left the car off for about 10 minutes. I've not connected my phone via Bluetooth or Car Play since for fear that the sound may return when I am not expecting it, startle me and cause an accident. Though I am not certain of the cause. After about 10 minutes of the sound, I also noticed that the speakers were getting hot and I could smell the electronics or wiring overheating. I have a video of the sound but the dealer could not replicate it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677605July 31, 2025
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2023 Ford F-150. The contact stated that upon inspection underneath the vehicle, there was a fluid leak coming from the rear passenger’s side axle. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the rear axle and seal were faulty and needed to be replaced. The vehicle was repaired. The contact referenced Customer Satisfaction Program: 22B34; as a probable cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677579July 31, 2025
BACK OVER PREVENTION, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recalls repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677496July 31, 2025
POWER TRAIN
• Shifter will not shift out of park/into P • Shifter will not shift out of gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677479July 31, 2025
STRUCTURE:BODY
The passenger door does not open from the outside. It only opens from the inside. It is unclear what caused this, as there has been no accident or slamming of the door. There is already a technical safety bulletin for this issue, but this needs to be a recall as it poses a significant safety risk and does not appear to be caused by negligence or collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677133July 30, 2025
POWER TRAIN
10r80 Automatic transmission. Randomly hunts for gears, often suddenly switches to Neutral before slamming into gear, sometimes loses gears on the highway, after a stoplight/sign or in the middle of intersections leading to a temporarily stalled vehicle in high traffic areas. Transmission behavior is unpredictable and inefficient. When brought to Ford for an oil and transmission fluid change; the vehicle threw a code, after diagnostic, they state that the transmission needs to be replaced at a cost of over 9000 USD. Vehicle information states that the transmission is supposed to be good for 150000 miles. New vehicle warranty is 5 years OR 50000 miles. There's a massive discrepancy between those numbers. My vehicle started showing symptoms at 60000 miles and full blown issues at 100000. There are no vehicle warnings other than when the dealer was testing post transmission fluid change a "wrench" light came on. Now the vehicle cannot "find" reverse gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677147July 30, 2025
POWER TRAIN
I have 80,000 and my transmission went out driving up a mountain road No waring light no over heating it just stop going . My shop believes it was from the factory the trans pump went out.I see your looking into this year for trans problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677162July 30, 2025
POWER TRAIN
Component/System That Failed: The 10R80 automatic transmission in my 2018 Ford F-150 3.5L EcoBoost has become essentially undrivable at 89,900 miles. The transmission will attempt to upshift from 1st gear through each gear unsuccessfully until it reaches 6th gear, at which point it refuses to downshift. The only way to exit 6th gear is by taking the vehicle completely out of drive. This transmission is available for inspection upon request. Safety Risk: This failure creates a major safety hazard. The inability to accelerate properly from a stop or to downshift while slowing down means the truck cannot respond to normal traffic conditions or emergency situations. This puts me, my passengers, and others at risk—especially when entering traffic, making turns, or attempting to stop. The erratic behavior also causes the vehicle to lurch or hesitate, increasing the chance of a rear-end collision or loss of control. Has the Problem Been Reproduced or Confirmed? Yes, the issue has been confirmed by a certified Ford dealership. They diagnosed internal transmission failure and quoted $8,876.27 for a full transmission replacement. Has the Vehicle or Component Been Inspected by Others? The vehicle has been inspected by a Ford dealership service department. No inspections have been done by law enforcement or insurance, and the manufacturer has not taken direct action, despite this being a well-documented issue with multiple TSBs and class action lawsuits tied to the 10R80 transmission. Warning Signs or Symptoms: The issue began gradually around 75,000 miles with hard or delayed shifting and worsened significantly by 89,900 miles. there was no warning light or messages until after the transmission gave out in the middle of a busy intersection. The truck now frequently: Fails to shift gears properly Hesitates or jerks unpredictably Becomes stuck in 6th gear This ongoing and worsening problem has made the truck unreliable and unsafe for everyday use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677184July 30, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while driving 40 MPH, there was an abnormal ticking sound coming from the engine compartment. The contact pulled into a parking lot. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed due to rod bearing failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677187July 30, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677211July 30, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I am submitting a formal safety complaint regarding a known but unresolved software defect affecting the oil life monitoring system in the 2024 Ford F-150 (non-Lightning models). Ford has internally acknowledged the issue in Technical Service Bulletin (TSB) 25-2331, dated July 18, 2025, but has not issued a recall or public notification to affected owners. Summary of the Defect: The vehicle's instrument panel cluster (IPC) reduces the reported oil life to 0% in less than 1,000 miles, even under normal driving conditions. Ford attributes this to flawed software logic in the IPC module. The oil life monitor is a critical engine maintenance indicator relied upon by vehicle owners to prevent premature wear or catastrophic engine failure. Faulty or misleading oil diagnostics can result in: Drivers disregarding future oil life warnings, assuming they are incorrect Operators running engines with degraded oil beyond safe limits Loss of trust in onboard diagnostics, affecting broader vehicle safety behavior Avoidable mechanical damage, particularly for owners following the vehicle’s built-in guidance Ford’s TSB instructs dealers to reprogram several modules, including the IPC, APIM, BCM, GWM, and TCU, but only if a customer complains. There is no recall, no public campaign, and no direct owner communication. This leaves potentially thousands of vehicles on the road with faulty maintenance guidance—and owners unaware of it. Why This Warrants Recall Action: This is not a cosmetic or comfort issue. It is a misrepresentation of core engine health diagnostics that, if followed blindly (as owners are instructed to), could cause premature engine wear or failure. The behavior directly undermines the purpose of onboard diagnostics and scheduled maintenance. I urge the NHTSA to investigate TSB 25-2331 and consider elevating this matter to a formal safety recall, or at minimum, compel Ford to issue a customer service campaign notifying all potentially affected owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677225July 30, 2025
POWER TRAIN
The transmission can behave erratically: Harsh shifting, jerking or lunging, occasional temporary loss of power, gear slipping, difficulty shifting gears, and unexpected movement while driving. I have already had the vehicle inspected and the transmission serviced, but the behavior continues at random times and is difficult to recreate on demand. This poses a potential safety threat to people in this vehicle and those nearby.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677236July 30, 2025
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2018 Ford F-150. The contact stated while depressing the accelerator pedal, the gear shifter shifted independently, and the message "Vehicle Heisted Gear Ten Error" was displayed. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was notified of the failure and referred the contact to the NHTSA to file a vehicle safety complaint. The approximate failure mileage was 52,742.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677250July 30, 2025
ENGINE
The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormally loud ticking sound. There was no warning light illuminated. The local dealer was contacted and informed the contact that the failure was related to the cam phasers, which the contact related to Ford Customer Satisfaction Program Number: 21N03. The dealer provided an estimate for the repair; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677251July 30, 2025
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
The contact owns a 2020 Ford F-150. The contact stated that upon attempting to unlock the doors of the vehicle with the key fob, only the front driver's side door unlocked. There was no warning light illuminated. Additionally, the contact stated that while attempting to manually unlock the tailgate, the tailgate failed to unlock as intended. The dealer was contacted and informed the contact that the failure could be related to an unknown actuator recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677259July 30, 2025
POWER TRAIN
Transmission downshift in low gear at highway speeds, almost lost control, afraid of any transmission damage, looked online for other ford p/ups with same 6speed transmission problems and of course they are millions of recalls but my vin # isn’t included, called ford motor co, seems like they are just passing the buck , I know it’s the same exact problem, wondering if I should go to local news station to report it as an ongoing issue, and I would like this investigated !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677263July 30, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the driver's side rear door unexpectedly opened. The contact stopped the vehicle and attempted to close the door; however, the door failed to close and became inoperable. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 258,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677302July 30, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES
i AM RECEIVING ALERTS ON MY FORD APP STATING THAT IT IS A PARKING AID ALERT BECAUSE OF ELECTRICAL ISSE WITHIN THE VEHICLE. ALSO STATES TO SERVICE ENGINE SOON ALERT BECAUSE OF ELECTRICAL ISSUE HAS BEEN DETECTED WITH YOUR VEHICLE. THIS MAY CAUSE THE ENGINE START/STOP FEATURE (IF EQUIPPED) TO NOT WORK. CHECKING ON THIS I FOUND 0 ON THE NHTSA WEBSITE FOR RECALLS. WITH FURTHER CHECKING I WAS INFORMED THAT THIS SHOULD BE A RECALL TO BE DONE. PLEASE LET ME KNOW IF I CAN GET THIS REPAIRED UNDER THE RECALL. I ALSO NOTICE WHEN STARTING MY VEHICLE IN THE MORNINGS THAT IT SMOKES OUT OF BOTH TAILPIPES AND LASTS APPROXIMATELY ONE TO TWO MINUTES. [XXX] [XXX] . THANK YOU. MY EMAIL IS ALSO [XXX] ADDRESS IS [XXX] , EDNA, TEXAS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677304July 30, 2025
ENGINE
The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal loud rattling sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677313July 30, 2025
POWER TRAIN, FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 25V455000 (Fuel System, Gasoline) and 23V896000(Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving at various undisclosed speeds, the vehicle made an abnormal clicking sound. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 33,000. Parts distribution disconnect for NHTSA Campaign Number: 23V896000(Power Train). VIN tool confirms parts not available for NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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