Ford F-150 Complaints

39,812 consumer complaints on file.

#11677314July 30, 2025
ENGINE, ELECTRICAL SYSTEM
WONT SHIFT TO PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677286July 30, 2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Camera image becomes distorted when put in reverse. It doesn’t happen all the time, but sometimes happens multiple times a day. I have pictures and videos of the distortion of the camera happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676877July 29, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford F-150. The contact stated that while her husband was driving approximately 20 MPH, the check engine warning light illuminated. There was an abnormal burning odor coming from the vehicle. The driver drove to the residence. The vehicle was turned off and restarted and there was smoke coming from the engine with a loud screeching sound. The vehicle was taken to the local dealer, where it was determined that the cam sensor was defective and caused the engine to overheat. Additionally, the engine was low on oil. The contact stated that an oil change was previously performed. The vehicle was not repaired. The manufacturer was contacted, and a complaint was filed. The manufacturer confirmed that the VIN was not under recall and that there was no financial assistance available. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676956July 29, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving out of the driveway and depressing the accelerator pedal, the vehicle failed to respond and the transmission shifted to neutral, nearly causing a crash. The contact stated while driving downhill at 5 MPH and depressing the brake pedal, the vehicle unintendedly accelerated to 40 MPH. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the failure was related to the transmission. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676974July 29, 2025
SUSPENSION, UNKNOWN OR OTHER
I was driving on the PA turnpike and upon hitting a pothole or bump the mount on the frame that the lower control arm bolts onto broke off. I was going under the speed limit with two small children in the car and a piece of my frame broke off after a slight bump. Every mechanic and person I speak to at ford is saying it shouldn't have happened and they can't believe it. There was no warning and I drove onto the turnpike got almost all the way home before it randomly broke. I spoke with Ford and they are unwilling to help after running my VIN. They say unless I put a complaint in and you open a recall that they will not help me. This is a 2017 truck with minimal rust it should not be breaking off a simple bump on the highway. I had a 9 year old and a 10 month old in the car and the front left of my suspension broke away from the vehicle after routine driving. Something needs to be done about the situation ford should be more concerned they have a frame break on such a new vehicle. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676979July 29, 2025
POWER TRAIN, ENGINE
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 207,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677003July 29, 2025
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
After receiving a call from Mullinax Ford in Mobile, AL regarding a recall for our 2014 Ford F-150 Raptor (recall related to unexpected downshifting), I brought the vehicle to my workplace on [XXX], where a technician performed the software update (flash) on-site. Before the update, the vehicle was functioning without issue. That same evening while driving home, I experienced extremely hard downshifting, initially in lower gears, and worsening over time. The truck now violently downshifts, primarily into 4th gear, and sounds as if the transmission is slipping. I drove the truck again the next morning and the symptoms persisted. I contacted Zachary, the original representative at the dealership, who said it may be part of the “relearning” process. My husband drove it a week later after returning from a business trip and he confirmed the issue. It has progressively worsened to the point of being undrivable. We returned the truck to Mullinax Ford for evaluation on 7/29/25, and they claimed the failure was unrelated to the update and that the transmission needed to be replaced, at our expense. The truck unpredictably drops gears at high speeds, creating a sudden jerk that could lead to loss of control. This poses a serious safety risk to both the driver and others on the road. The dealership performed the recall software update and later diagnosed the truck with transmission failure, but is denying responsibility. No other third-party inspections have been done at this time. There were no warning lights or issues prior to the update. The issue started immediately after the recall software was flashed and worsened over the next 24–48 hours. The vehicle is currently at the dealership and available for inspection. We believe the issue stems directly from the PCM/TCM update applied under recall conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677010July 29, 2025
POWER TRAIN
While driving on the interstate with the cruise control set at 70mph the vehicle's transmission, while climbing a small hill, started slipping badly. There was a loud klunking sound and an immediate substantial increase in rpms. As a result I immediately slowed the vehicle down to around 60mph. Additionally I moved over into the slow lane. The yellow wrench light activated on my dashboard indicating a power train issue. The transmission continued having slipping issues while driving it home. I took it to my local Ford dealership and they informed me the the ten speed transmission was failing, and needed to be rebuilt. The truck only has 75,000 miles on it. I've read that Ford has had a lot of issues with these 10 speed transmissions, especially in the early years like my 2018 F150, and that a recall hasn't been issued. I feel as though an incident such as mine could cause an accident, especially at freeway speeds, that could result in injury or loss of life especially on a snow covered or icy road. The only symptoms I had prior to this incident was a slight amount of transmission slipping which I put off as the typical odd shifting pattern of this 10 speed transmission. As far as I know there have been no inspections done by Ford, and there was no inspections done by the police or my insurance provider.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677029July 29, 2025
POWER TRAIN
The rear differential exploded while driving without warning. immediate lose of power while traveling 70mph, the explosion blew some hot parts of the differential off the road and started a brush fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11677042July 29, 2025
ENGINE
Vehicle has had regular maintenance. It started rattling at startup and we took in for service. The service department said the 5.0L Ford Motors are pulling more oil than the manufacturer recommends and is causing engine damage up to and including engine failure. Thankfully we took it in as soon as it started making a noise, but that did not save the engine. Now we are facing a $16K repair for an apparent "known" issue about this Ford motor. Ford will not help and said to take it up with NHTSA to try to get a recall for this issue. This seems like a manufacturer defect, but they are not taking any responsibility for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677073July 29, 2025
POWER TRAIN
My truck started to throw codes p0240 and p0430 when my truck hit 81000 miles. I am now at 141000 miles. I have since replaced both of my catalytic converters, all 4 of my O2 sensors and I still have the same p0240 and p0430 codes. I also took my truck into ford on Feb 26, 2025 for the recall on my PCM reprogramming. They claimed to have redone the programming but ever since they did that, I now have shifting problems, surging, clanking, hard shifting, random and sporadic shifting with no end in sight. This should be addressed by Ford TSB 24-2101 but again, they did nothing and claim there is nothing wrong with my truck. I have had a fluid replacement and filter replacement with no issues noted, no metal parts, no burnt smell or burnt fluid. Today I came across Ford TSB 24-2184 where they acknowledge that there is an issue with the calibration and controls sensitivity and that replacement of catalytic converters may be necessary. Ford never did any of this. The recall on my truck, which was reprogramming of my PCM also leads to dirty and fouling of the catalytic converter. I have spent over $3000 so far to fix Fords mistakes and not only in nothing fixed, I still have the exact same issues. When i take it to Ford, all the do is clear the codes and then the codes come back on before I get home. So Ford is aware of the issues, knows about the issue and yet will do nothing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677119July 29, 2025
VEHICLE SPEED CONTROL
Vehicle Information: 2014 Ford F-150 VIN [XXX] Transmission: 6R80 Description of the problem: My 2014 Ford F-150 has a dangerous transmission issue. It suddenly downshifts from higher gears (like 4th or 5th) into 1st gear while driving, without warning. This creates a serious risk of loss of control or rear-end collision. Ford performed the recall for the 6R80 PCM reprogramming, but the issue persists. The problem was not resolved, and the vehicle still downshifts abruptly. My vehicle has over 200,000 miles, so the extended warranty for the lead frame (program 19N01) no longer applies, but this is a serious safety defect that continues after the recall. I’m requesting that the NHTSA investigate this issue, as it seems the recall fix is not effective in all cases. Many other owners report similar symptoms even after the recall. Safety concern: I feel unsafe driving this vehicle. The transmission can cause a sudden deceleration in traffic, and I fear it may lead to an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677128July 29, 2025
POWER TRAIN
This truck has the notorious 10 speed transmission. It has severely abrupt shifts, thuds, clunks. Sudden loss of power or surge of power when transmission shifts. Nhtsa is my only hope of getting the transmission repaired and safe. Not just my truck my sons 2021 had the same issue. Bad cdf drums. Ford revised the sort for 2023 and eliminated it but everyone from 2017-2021 are stuck with an erratic, dangerous transmission that needs recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676978July 29, 2025
WHEELS, POWER TRAIN
I own a 2021 Ford F-150 [Lariat PowerBoost] affected by recall 23S65 (rear axle bolt). The bolts have severed. Ford has advised that my truck is unsafe to drive until repaired. When I brought the vehicle in, I was told parts were available. I drove the car home and later discovered from paperwork that the repair was not completed only the parts had been ordered. I was told not to take the Truck on my upcoming vacation pulling my camper. I opened a case with Ford Customer Care and was originally told parts would arrive before my scheduled use, but now I am told they will not be available for weeks. This creates a serious safety and hardship issue. My family is scheduled to leave for a trip this Thursday that requires this vehicle to transport my family and tow our camper. Ford has not provided a rental or loaner vehicle capable of replacing my truck, despite advising it is unsafe to drive. I am requesting that NHTSA investigate Ford’s failure to provide a timely remedy or interim solution for a safety-critical recall that removes my vehicle from safe use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676948July 29, 2025
ELECTRICAL SYSTEM
Truck console shifter lever was shifted in Neutral. The automatic return to park feature was engaged by opening the driver door while the vehicle was stopped. The dash indicates the vehicle was in park but the shifter was stuck in the Neutral position. A tow truck was necessary because the shift lever would not return to the park position, and control of the shift lever is necessary in order to use the neutral over ride feature of the truck. Making it difficult for a tow truck to load the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676934July 29, 2025
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This is regarding ford's known issue with their evaporator cited in TSB 22-2089. The evaporator caused a compressor to fail, which caused a power train failure notification in sync and on the phone app. The compressor is under warranty, but the evaporator is not, which causes a $3600 repair (parts and labor). According to the bulletin, the evaporator known issue is NOT considered a threat to life, even though it certainly is a threat to life to not have air conditioning in hotter states. The part is currently being replaced at our local dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676689July 28, 2025
SERVICE BRAKES
2018 Ford F-150 2.7 liter. Master cylinder and power brake booster failure. Confirmed by independent service center. Prior to failure there was a warning light indicating low brake fluid. I then lost all braking ability within 3 brake pedal depressions. My brake pedal touched the floorboard afterwards. Given right conditions I could have sustained major injury. Components were replaced by mechanic and unavailable for inspection. There is a recall on these components for 3.5 Ford truck but not 2.7 Ford truck, even though the components are identical. Again, confirmed by mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676701July 28, 2025
STEERING
The contact owns a 2014 Ford F-150. The contact stated while driving at 40 MPH, the steering wheel independently steered to the right and the vehicle independently drove off the road and into an embankment. The advanced tracking warning light illuminated, however it went off. The contact stated the brake pedal was depressed, and the vehicle came to a stop in a leveled field. The contact stated that the power steering faulty assist warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed electronic power steering module. The contact was informed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed with a failed gear box. The contact was informed that the gear box needed to be replaced. The vehicle was not repaired. In addition, the contact was advised that the vehicle was manufactured 31 days outside the manufacturer's recall date. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676710July 28, 2025
ENGINE
Cam phaser failure. Has been a customer satisfaction program through Ford which I participated in but was not deemed to have the issue as described. The dealer has now inspected and confirmed it is the cam phaser and the program has expired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676718July 28, 2025
POWER TRAIN
Transmission slips into third at high rate of speed exceeding 45 mph. Transmission will stay in third causing slow acceleration on turns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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