Ford Explorer Service Bulletins
500 manufacturer communications on file.
- August 23, 2024•Document ID: 11006862Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52820
- Date Added:
- September 4, 2024
- Manufacturer:
- FORD
SummarySome 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
Associated Products (35)2024 Ford Bronco Sport2024 Ford Explorer2024 Ford Maverick2024 Ford Transit2024 Lincoln Aviator2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger+ 15 moreAssociated Documents - August 22, 2024•Document ID: 11006843Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52814
- Date Added:
- September 4, 2024
- Manufacturer:
- FORD
Summary2025 Explorer/Aviator vehicles equipped with Vapor Blue (Explorer)/Whisper Blue Metallic (Aviator) exterior paint are equipped with a Titanium engine compartment and under hood finish, which may appear to be primer or unfinished.
Associated Products (2)Associated Documents - August 14, 2024•Document ID: 11006833Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52798
- Date Added:
- September 3, 2024
- Manufacturer:
- FORD
Summary2025 Explorer vehicles equipped with Vapor Blue exterior paint are equipped with a Titanium engine compartment and under hood finish, which may appear to be primer or unfinished.
Associated Products (1)Associated Documents - August 13, 2024•Document ID: 11006802Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52795
- Date Added:
- September 3, 2024
- Manufacturer:
- FORD
SummarySome 2024 Bronco Sport/Escape and 2025 Explorer vehicles may have been ordered with a DIO Securicode® RKE wired keypad that requires installation and enabling by the dealer prior to delivery.
Associated Products (3)Associated Documents - August 2, 2024•Document ID: 11006458Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 52776
- Date Added:
- August 16, 2024
- Manufacturer:
- FORD
SummarySome 2020-2025 Explorer/Aviator vehicles may have a concern where the second row outboard manual/power seats do not fold, exhibit excess effort to fold, or do not slide forward/backward easily. Power or manual second row seats must be pushed forward manually during easy entry function since the assist spring will reduce but not eliminate manual effort. Refer to the Owner's Manua
Associated Products (6)Associated Documents - August 2, 2024•Document ID: 11006452Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52774
- Date Added:
- August 16, 2024
- Manufacturer:
- FORD
SummarySome 2020-2024 Escape/Explorer, 2021-2024 F-150, 2022-2024 Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger.
Associated Products (16)Associated Documents - August 2, 2024•Document ID: 11006445Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52773
- Date Added:
- August 16, 2024
- Manufacturer:
- FORD
Summary2023-2024 F-150/Escape/Explorer/Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit diagnostic trouble codes (DTCs) P0A7D and/or P0DE6 and the vehicle identification number (VIN) is not recognized by the Midtronics xRC-3363 High Voltage Battery Rescue Charger. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger.
Associated Products (7)Associated Documents - July 30, 2024•Document ID: 11005846Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52761
- Date Added:
- August 6, 2024
- Manufacturer:
- LINCOLN
SummarySome 2025 Explorer/Aviator/Police Interceptor vehicles may exhibit a flashing powertrain malfunction (wrench) indicator while in transport mode with diagnostic trouble code (DTC) P112A stored in the powertrain control module (PCM). This may be due to excessive engine starts while the vehicle is in transport mode
Associated Products (2)Associated Documents - July 30, 2024•Document ID: 11005844Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52760
- Date Added:
- August 6, 2024
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus and 2025 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit a symptom where the vehicle's right (passenger) exterior mirror does not come out of the folded position after the vehicle is unlocked. This may be due to a software concern within the driver's door module (DDM) and passenger's door module (PDM). If the mirror unfolds after pressing the mirror fold button in the vehicle twice, inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q4 2024. Replacement or reprogramming of the DDM and PDM will not resolve this condition at this time.
Associated Products (3)Associated Documents - July 30, 2024•Document ID: 11005843Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52759
- Date Added:
- August 6, 2024
- Manufacturer:
- FORD
SummarySome 2025 Explorer/Aviator/Police Interceptor Utility vehicles may set diagnostic trouble code (DTC) U211B:87 in the headlamp control module (HCM) when a diagnostic self-test is performed. This may be due to a HCM communication error within a specified timeframe. DTC U211B:87 does not affect vehicle durability with no effect on vehicle operation and no additional diagnostics or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q3 2024. Replacement or reprogramming of the HCM will not resolve this condition.
Associated Products (2)Associated Documents - July 27, 2024•Document ID: 11006046Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 24U06 S1
- Date Added:
- August 7, 2024
- Manufacturer:
- FORD
SummaryCertain 2024 Model Year Bronco Sport, Escape, and Explorer Keyless Entry Remote Control Replacement REASON FOR THIS SUPPLEMENT • Affected Vehicle Build Dates: The build date range for the affected vehicles has been updated to include additional vehicle population. • Technical Instructions: Remote control serial number identification inspection has been updated.
Associated Products (3)Associated Documents - July 23, 2024•Document ID: 11006036Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 24B47
- Date Added:
- August 7, 2024
- Manufacturer:
- FORD
SummaryCertain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.
Associated Products (32)2024 Ford Bronco Sport2024 Ford Maverick2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair+ 12 moreAssociated Documents - July 16, 2024•Document ID: 11005748Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52724
- Date Added:
- August 6, 2024
- Manufacturer:
- FORD
SummarySome 2024 Nautilus and 2025 Explorer/Police Interceptor Utility vehicles may exhibit a symptom where the vehicle's right (passenger) exterior mirror does not come out of the folded position after the vehicle is unlocked. This may be due to a software concern within the driver's door module (DDM) and passenger's door module (PDM)
Associated Products (2)Associated Documents - July 16, 2024•Document ID: 11005746Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52722
- Date Added:
- August 6, 2024
- Manufacturer:
- FORD
SummarySome 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in the TCU. This may be due the accessory protocol interface module (APIM) software
Associated Products (33)2024 Ford Explorer2024 Ford Maverick2024 Ford Transit2024 Lincoln Aviator2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator+ 13 moreAssociated Documents - July 9, 2024•Document ID: 11005710Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52704
- Date Added:
- August 5, 2024
- Manufacturer:
- FORD
SummarySome 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the condition, run the universal USB updater. If unsuccessful, using the latest software version of the FDRS scan tool, run the service function "APIM - Reset the Accessory Protocol Interface Module Application" and select "Clear All User Data" option. The center display screen will reboot. As soon as the vehicle's center display screen displays the boot up logo, immediately reinsert the same universal serial bus (USB) drive that was utilized during the prior failed programming attempt.
Associated Products (34)2024 Ford Bronco Sport2024 Ford Explorer2024 Ford Maverick2024 Ford Transit2024 Lincoln Aviator2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit+ 14 moreAssociated Documents - July 4, 2024•Document ID: 11006038Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 24N01
- Date Added:
- August 7, 2024
- Manufacturer:
- FORD
SummaryCertain 2020-2022 Model Year Explorer Vehicles Rear Axle Bolt Fractures In some of the affected vehicles, the rear axle bolt may fracture. A fractured rear axle bolt will allow the rear axle housing to move out of position, resulting in severe noise and vibration. If the rear axle bolt breaks, the driveshaft or half shafts may become disconnected, resulting in loss of transmission torque to the rear wheels. Transmission torque is necessary to hold the vehicle in park and is also needed for the vehicle to move forward or backward.
Associated Products (2)Associated Documents - June 28, 2024•Document ID: 11003150Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52677
- Date Added:
- July 3, 2024
- Manufacturer:
- FORD
SummarySome 2025 Explorer XLT/Police Interceptor Utility vehicles may exhibit diagnostic trouble code (DTCs) B1A01:01, B1A02:01, B1A03:01, B1A04:01, B1A05:01 and/or B1A06:01 in the audio control module (ACM). This may be due a software concern within the ACM. If any of these DTCs are identified but the vehicle does not present any radio functionality concerns, replacement or reprogramming of the ACM will not resolve this condition at this time. Engineering is currently working on a solution and a software update is expected in Q3 2024
Associated Products (1)Associated Documents - June 28, 2024•Document ID: 11003149Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52676
- Date Added:
- July 3, 2024
- Manufacturer:
- FORD
Summary2025 Explorer vehicles will exhibit inoperative rear windows when the vehicle is in the delayed accessory power mode. This is normal characteristic operation for this vehicle. The front windows will continue to operate in delayed accessory power. The Workshop Manual (WSM) and Owner's Manual are being updated to reflect this operation. Refer to WSM, Section 501-11 for a description of the delayed accessory power mode
Associated Products (1)Associated Documents - June 28, 2024•Document ID: 11003146Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52675
- Date Added:
- July 3, 2024
- Manufacturer:
- FORD
SummarySome 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level
Associated Products (34)2024 Ford Bronco Sport2024 Ford Explorer2024 Ford Maverick2024 Ford Transit2024 Lincoln Aviator2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit+ 14 moreAssociated Documents - June 26, 2024•Document ID: 11003139Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52652
- Date Added:
- July 3, 2024
- Manufacturer:
- FORD
SummaryOn 2020-2024 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require access to the driver's door ajar circuit. In some cases customers may experience an ajar light on when the driver's door is fully closed. When using pin 13 on the factory 14-way connector to access the driver's door ajar circuit, a 70 mA maximum coil current relay with an integrated clamping diode is required to protect against damage to the door latch. Failure to install this correctly will result in repeat warnings that the driver's door latch/door ajar light will remain on until it is compliant with police modifier's bulletin P-032, which can be found on the Police body builder's site (https://fordbbas.com/publications).
Associated Products (1)Associated Documents