The contact owns a 2022 Ford Transit. The contact stated that while driving at various speeds, the instrument cluster went blank and the vehicle shut off, causing a loss of drive power. The vehicle was coasted to the side of the road and restarted. The failure reoccurred four times. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,390.
No injuries · No fire · No crash
The failure involves the vehicle’s surround-view (360-degree) camera system, specifically the side camera feed and/or image stitching/display system. When the camera system is activated, one side of the 360-degree view intermittently fails and is replaced by a solid gray box instead of a live image, as shown in the attached photos. This suggests a fault in the side camera, wiring, or software processing. Ford has issued a recall related to the camera system; however, this issue persists in this vehicle despite the action the dealer has taken relating to the recall. The vehicle is available for inspection upon request. This malfunction creates a blind spot on one side of the vehicle during parking or low-speed maneuvering. The system is intended to provide full visibility around the vehicle to detect pedestrians, cyclists, vehicles, curbs, and other obstacles. With one side missing, there is an increased risk of striking objects or people, especially in tight or urban environments, and the system may misleadingly appear functional. The issue has been reproduced multiple times during normal use when activating the camera system but occurs intermittently. The vehicle has not been inspected by police or insurance representatives. The issue has been observed and documented by the owner but has not yet been resolved by the manufacturer. There are no warning lights or messages when the failure occurs. The camera system activates normally but displays a gray box where one side image should be. The issue occurs intermittently.
No injuries · No fire · No crash
My transit 2022 van has intermittent issues with the climate controls not working. Sometimes it will completely stop working for a day or more, and other times a few hours. This becomes a big issue in the winter when you need to keep the windshield clear of frost on the outside and inside. When looking online I found that I am not the only one having this issue.
No injuries · No fire · No crash
Safety Component Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Description of the Safety Defect: The rearview camera system on my 2022 Ford Transit fails completely, displaying either a distorted image, a completely blank blue screen, or a black screen when the vehicle is shifted into reverse. This total loss of rear visibility creates a severe blind-spot hazard and an immediate risk of a back-over crash, especially given the large commercial dimensions of this van. History of Failed Manufacturer Remedies: This vehicle has been brought to an authorized Ford dealership seven (7) separate times for this exact rearview camera failure. The manufacturer has repeatedly failed to provide a permanent remedy. The dealership attempted repairs under Ford’s active safety campaigns (including Recall 23S48 / 25S38 regarding the Image Processing Module and rear wiring). Despite these recall repair attempts, software flashes, and component replacements, the system fails again immediately after every visit. The camera is currently non-functional. The manufacturer’s authorized dealer network cannot fix this federally mandated safety feature (FMVSS 111), leaving the vehicle inherently unsafe to operate in reverse. I am filing this complaint to document a failed recall remedy and a persistent, unresolvable safety defect.
No injuries · No fire · No crash
I’ve been dealing with some intermittent problems with my 2022 transit for a couple years now. Basically I’ll be driving on the highway and all the sudden I’ll lose gas control, and power braking and the dash displays a message that says “shift to neutral to restart vehicle”, battery icon flashes red and I have to coast to the side of the highway. The electronics in the car will still be working when I pull over but the battery is dead. If I shift to park my engine doesn’t turn over or make any clicks at all. The few times it’s happened it eventually will turn back on after 10 min or so after using a jumper pack. I’ve taken it to dealers and they all say the computer isn’t throwing any codes so they can’t help. I’ve nearly been in 2 accidents now on the highway trying to get to a shoulder/lack of shoulder and the fact that I lose my brakes makes this an undrivable vehicle. My vehicle is still under manufacturer warranty but the ford dealers have not been able to help and keep sending me on my way with a very dangerous vehicle. I need help, I’m concerned about being involved in a a dangerous accident that could hurt myself or others when I lose brakes and gas. This has happened 5times now over the last 25k miles. I have a long video of the last incident that I would love to share if a video upload link is made available.
No injuries · No fire · No crash