Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11351459August 26, 2020
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO VOLKSWAGEN OF OLYMPIA ( 2107 COOPER POINT RD SW, OLYMPIA, WA 98502; (360) 515-3349) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351060August 25, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY RADIO IN MY VW IS COMPROMISED. THE INDIVIDUALS IDENTITY THEMSELVES AS FBI AGENTS AND WHEN I SPEAK BACK TO AGENTS I AM TOLD, ' I'M NOT SUPPOSE TO SPEAK BACK TO AGENTS.' (CORRECT ME IF I'M WRONG) THE VOLUME IN MY CAR IS BEING ADJUSTED AT THE CONFIDENCE OF THE AGENTS. WHEN THE AGENTS PUT THE VOLUME UP I CAN HEAR LOWER THE SPEAKER, WHICH INITIATES THE VOLUME BEING RAISED INSIDE MY CAR. WHEN THE VOLUME IS LOWERED INSIDE MY CAR BY THE AGENTS, IT ALLOWS THE AGENTS TO HEAR WHAT I'M SAYING INSIDE MY CAR. (MY ASSUMPTION) TODAY I TRIED ADJUSTING MY TREBLE, BASS AND MID-RANGE VOLUME AND WAS ABLE TO BUT NO CHANGES TO MY SYSTEM OCCURRED. THE SAME SITUATION IS OCCURRING WITH MY APPLE IPHONE WHEN I LISTEN TO MUSIC THROUGH AIR PODS VIA BLUETOOTH AND WIRED PODS. I HAVE ALSO BEEN TOLD BY THE AGENTS 'I SHOULD BEEN SHOT,' I DO FIND THIS VERY ALARMING AND A VIOLATION OF MY U.S. CONSTITUTIONAL RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351241August 25, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION AND VEHICLE KEEPS RUNNING. TAKES SEVERAL MINUTES BEFORE THE KEY IS ABLE TO BE REMOVED WITH ADDITIONAL PRESSURE AND TAPPING ON THE KEY AND IGNITION. SEEMS TO BE A COMMON COMPLAINT AND A RECALL OR CAMPAIGN SHOULD BE ISSUED BY VW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351256August 25, 2020
POWER TRAIN
SUDDEN AND RANDOM LOSS OF DRIVING POWER- FAULT CODE P177B CLUTCH 1 TOLERANCE LIMIT REACHED CAUSING MECHANICAL MALFUNCTION. VEHICLE SOMETIMES IS IN MOTION AND STALLS AND JERKS. OTHER TIMES IT IS WHEN TRYING TO ACCELERATE- SUDDEN LOSS OF POWER. ALMOST CAUSED A CRASH WITH MY TEENAGE DAUGHTER AND 2 OF HER FRIENDS INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351034August 24, 2020
UNKNOWN OR OTHER
KEY KEEPS GETTING STUCK IN THE IGNITION. IT IS UNABLE TO TURN OFF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351039August 24, 2020
ELECTRICAL SYSTEM
WHAT I'M MOST CONCERNED ABOUT IS I'M UNABLE TO OPEN MY DOORS FROM THE INSIDE SOMETIMES, IT DOESN'T HAPPEN OFTEN BUT WHEN IT DOES IT'S FRUSTRATING AND UNSETTLING. IF I POSITION MY AIR VENT TOWARDS THE DOOR LATCH AND BLAST MY AIR CONDITIONING IT WILL OPEN AFTER A FEW MINUTES. MY LOCAL DEALER HAS TRIED TO REPAIR THIS PROBLEM BUT HAS BEEN UNSUCCESSFUL, AS OF 42 DAYS AGO, I HAVE TRIED TO GET AN APPOINTMENT WITH A LOANER AT MULTIPLE DEALERS AND HAVE ALSO BEEN UNSUCCESSFUL. ASIDE FROM THIS ISSUE, MY CAR HAS ALSO HAD PROBLEMS WITH IT'S WINDSHIELD WIPERS GOING OFF BY THEMSELVES AND WITH THE WINDOWS SEEMINGLY GETTING STUCK ON SOMETHING GOING UP OR DOWN AND WILL EITHER NOT CLOSE OR OPEN DURING WORSE EPISODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350644August 21, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT A FUEL LINE GOING OVER TOP OF AN ELECTRICAL LINE OR THE ELECTRICAL GOING OVER TOP OF THE FUEL LINE CAUSING THE VEHICLE TO OVERHEAT. THE TEMPERATURE GAUGE LIGHT ILLUMINATED WITH AN AUDIBLE TONE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND LIFTED THE HOOD. THE CONTACT STATED THAT THE COOLANT WAS BUBBLING AND BOILING IN THE COOLANT RESERVOIR. THE CONTACT LET THE VEHICLE SIT UNTIL IT COOLED DOWN AND ADDED COOLANT INTO THE RESERVOIR AND DROVE THE VEHICLE TO HER SON'S RESIDENCE. THE CONTACT CALLED THE DEALER AND INFORMED THEM OF THE FAILURE AND WAS INFORMED TO SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,194.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350362August 20, 2020
FUEL/PROPULSION SYSTEM
POSSIBLE FUEL RAIL SYSTEM DETACHED FROM CYLINDER FUEL PRESSURE SENSOR NEEDS TO BE REPLACED VEHICLE WAS IN IDLE WHEN ECM LIGHT WENT ON AND VEHICLE RPM WERE GOING CRAZY FROM 1-3 VEHICLE STALLED OUT AND SHUT OFF 4 TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350386August 20, 2020
POWER TRAIN
JUST BOUGHT THIS VECHILE USED, WITH 136K MILES. ON INITIAL DRIVE, WHICH LASTED AROUND 30 MINUTES, EVERYTHING SEEMED FINE. NOW IT'S ALMOST LIKE ITS SLIPPING GEARS AND SLAMMING WHEN IT DOWN SHIFTS COMING TO A STOP. OBVIOUSLY CAME WITH NO WARRANTY, DIDN'T THINK I'D NEED TO PURCHASE THAT ON A CAR 8 YEARS OLD. BASIC ASSESSMENT, TRANSMISSION ISSUES WHILE IN MOTION AND COMING TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350406August 20, 2020
POWER TRAIN, UNKNOWN OR OTHER
FIRSTLY, THERE IS SOME GRINDING NOISE THAT COMES FROM THE POWERTRAIN/ ENGINE WHEN THE CAR SPEED INCREASES FROM 24-35MPH. THIS NOISE IS VERY SCARY AS IF SOME METAL PIECES ARE BEING SCRAPED TOGETHER. WHEN I CONTACTED THE DEALER, HE INFORMED ME THAT THIS NORMAL WHICH DEFINITELY ISN'T. SECONDLY, THE FRONT PASSENGER DOOR RATTLES WHEN LISTEN TO BASS HEAVY MUSIC. WHEN REPORTED TO THE DEALER THE DEALER INFORMED ME THAT IS THE WAY HOW THE CAR DOOR WAS BEING BUILT. BUT THIS ISN'T SOME REASON THAT THEY WOULD GIVE FOR A PERSON BUYING A BRAND NEW CAR. BOTH THE ISSUES WHERE HAPPENING SINCE THE FIRST WEEK AFTER I PURCHASED MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350467August 20, 2020
UNKNOWN OR OTHER
IGNITION LOCK CYLINDER STICKS WHEN TURNING OFF AND ON. THE STICKING CAUSED KEY TO BRAKE WHICH DAMAGED THE IGNITION AND THE TUMBLERS INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350495August 20, 2020
UNKNOWN OR OTHER
IN HEAVY RAIN OR ADVERSE WEATHER THE SONAR IN THE FRONT OF THE CAR FOR CRASH AVOIDANCE FAILS AND STATES THAT IT'S UNABLE TO PROTECT ME AND MY PASSENGERS! THE DEALER HAS HAD THIS CAR FOR 3 TIMES AND THE OWNERS MANUAL DOESN'T TELL THAT IN THOSE SITUATIONS THAT THIS CAN OR SHOULD OCCUR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350128August 18, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
2013 VW JETTA HYBRID HAS CHECK ENGINE LIGHT COME ON AND GO OFF INTERMITTENTLY. CAR WAS TAKEN INTO VW DEALER TO EVALUATE. DEALER PROCEEDS TO SAY TRANSMISSION IS DEFECTIVE, CLUTCH WAS MALFUNCTION & OIL WAS LEAKING. ACCORDING TO A NEW RECALL IN 2/2020, VW MENTIONED THAT IF THE SOFTWARE RECALL WAS NOT ADDRESSED ISSUES WITH THE TRANSMISSION & CLUTCH COULD OCCUR. WHEN CAR WAS TAKEN AND EVALUATED IT WAS FOUND TO HAVE ALL OF THE POSSIBLE PROBLEMS LISTED WITH THIS RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350140August 18, 2020
ENGINE
I HAVE A 2010 VW JETTA WITH 118K ON IT AND WHILE I WAS DRIVING MY ENGINE DIED ON ME IN THE MIDDLE OF THE HIGHWAY CAUSING SOME SERIOUS SAFETY ISSUE. I EVETUALLY HAD THE CAR TOWED TO NEAREST REPAIR SHOP AND THEY ESTIMATED REPAIR COST TO BE BETWEEN 4-5K RANGE TO REPLACE THE TIMING CHAIN TENSINOR. I DID A QUICK GOOGLE SEARCH AND FOUND THOUNDS OF PEOPLE COMPLAING ABOUT THE SAME ISSUE. VW SERIOUSLY NEEDS TO LOOK INTO THIS. VERY DISSAPONTED. WON'T BUY ANOTHER VW EVERY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349761August 17, 2020
POWER TRAIN
THE TRANSMISSION HAS ALWAYS GROUND GOING INTO REVERSE. THE DEALERSHIP TOLD ME IT WAS NORMAL FOR THE JETTA'S. WHILE DRIVING, I WILL PUT IT INTO 1ST GEAR AND START MOVING, AND THEN IT WILL EITHER GET "STUCK" INTO FIRST OR SECOND GEAR, I CAN TAKE IT OUT OF GEAR BUT CANNOT ENGAGE ANOTHER GEAR. WHEN THIS HAPPENS, YOU CAN SMELL THE CLUTCH BURNING. TOOK IT INTO THE DEALERSHIP AND THEY ASSURED ME MY TRANSMISSION AND CLUTCH WERE FINE. DOESN'T HAPPEN ALL THE TIME, ONLY ABOUT ONCE A MONTH AND IT HAPPENS IN VARYING WEATHER CONDITIONS. NO TWO TIMES WERE THE CONDITIONS THE SAME. I HAVE NOT CHANGED MY DRIVING, I AM NOT HARD ON MY VEHICLES. MY 2014 FIESTA ST HAD THE STOCK TRANSMISSION AND CLUTCH UNTIL I SOLD IT IN 2019, NEVER SLIPPED OR GROUND INTO GEARS, ALONG WITH MY 6 OTHER MANUAL TRANSMISSION VEHICLES I'VE OWNED. I FEEL LIKE VOLKSWAGEN JUST DOESN'T WANT TO FIX THEIR TERRIBLE TRANSMISSIONS AND CLUTCHES AND TRIES TO BLAME IT ON USER ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349609August 15, 2020
FUEL/PROPULSION SYSTEM
MY VEHICLE HAD BEEN RUNNING NORMALLY AND WITHOUT ISSUE UNTIL I GOT IT HOME AND WHEN I NEEDED TO LEAVE AGAIN, THE ENGINE WOULD CRANK BUT WOULD NOT START. FOUND TO HAVE A GAS LEAK POOLING UNDER MY CAR AND FUEL LEAKING OUT FROM AROUND THE FUEL ROD EVERY TIME I TURNED THE KEY. I WORK AS A HOSPITAL EMPLOYEE ON CALL AND MY CRITICALLY ILL PATIENT'S CARE WAS DELAYED BECAUSE OF MY INABILITY TO GET MY CAR RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349044August 13, 2020
POWER TRAIN
HAIRLINE CRACKS MAY DEVELOP IN THE ACCUMULATOR HOUSING OF THE TRANSMISSION (MECHATRONIC UNIT). THE CRACK MAY LEAD TO AN INTERNAL LEAK, WHICH, IN TURN, MAY LEAD TO INSUFFICIENT TRANSMISSION OIL PRESSURE. IF THIS HAPPENS, THE TRANSMISSION WARNING LIGHT WILL ILLUMINATE IN THE INSTRUMENT PANEL. IF THE WARNING LIGHT IS IGNORED AND THE VEHICLE IS DRIVEN, THE CLUTCH MAY NOT ENGAGE. FAILURE OF THE CLUTCH TO ENGAGE MAY CAUSE A SUDDEN LOSS OF POWER TO THE WHEELS, POTENTIALLY LEADING TO A VEHICLE CRASH. THIS RECALL FOR VW IS NUMBER 34J6 AS WAS TO INCLUDE VW JETTA HYBRIDS FOR 2013-2015. MY VEHICLE IS A 2013 JETTA HYBRID WITH THE SAME ISSUE AS THIS RECALL BUT VW REFUSES TO INCLUDE MY VEHICLE IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348813August 12, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING AT 40 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PLACED THE VEHICLE IN PARK FOR 30 SECONDS AND ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER (MISSION BAY VOLKSWAGEN ' (ADDRESS 2205 MORENA BLVD, SAN DIEGO, CA 92110) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A CRACK IN THE TRANSMISSION WHICH CAUSED OIL TO LEAK INTO THE ELECTRICAL GEAR BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348529August 11, 2020
POWER TRAIN
THE CLUTCH IS WEARING OUT IN 6,000 MILES. THE ORIGINAL CLUTCH WAS REPLACED AROUND 6,000 MILES. THE SECOND CLUTCH IS NOW IN NEED OF REPLACEMENT AFTER ANOTHER 6,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344135August 9, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
UNABLE TO TURN KEY TO TURN OFF IGNITION. CAR IS IN THE VOLKSWAGEN SERVICE CENTER FOR THE THREE WEEKS FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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