Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11362469October 2, 2020
POWER TRAIN
SINCE I BOUGHT THE CAR IN MARCH OF 2020, THERE HAS BEEN A SCRAPING NOISE AS IF METALS WERE GRINDING FROM THE TRANSMISSION. IT HAPPENS WITH SLOW ACCELERATION BETWEEN 20MPH AND 35MPH. POSSIBLE SOMEWHERE BETWEEN 3RD AND 5TH GEAR. THIS NOISE HAS BEEN HAPPENING SINCE I HAVE BOUGHT THE CAR NEW FROM THE DEALER. IT WAS NEW WITH 9,000 MILES AS IT WAS BEING USED AS A LOANER CAR (WAITING TO BE SOLD.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362198October 1, 2020
ENGINE
THE KEY WOULD NOT TURN TO TURN OFF ENGINE - SO WE WERE NOT ABLE TO TURN THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362215October 1, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
HI YES I AM CONCERNED IN REGARDS I HAD A CALL FOR A RECALL ON MY JETTA 2009. NHTSA CALLED ME TO SET UP AND APPOINTMENT. I DID EXACTLY WHAT I WAS SUPPOSED TO DO WITH THE RECALL. WHEN THE RECALL WAS FINISH I THOUGHT MY WORK WAS ON THE MANUFACTURING AND WAS TO PAY THE DEALERSHIP. LONG STORY SHORT I HAD TO PAY FOR THE LABOR AND THE PARTS FOR A RECALL ON MY 2009 JETTA VOLKSWAGEN..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362124September 30, 2020
UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION AND I CANT TURN CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361634September 28, 2020
ELECTRICAL SYSTEM
WHILE DRIVING ON A CITY STREET MY CHECK ENGINE LIGHT CAME ON AND STARTED BLINKING THEN STOPPED BLINKING AND IS NOW ON ALONG WITH THE EPC CODE. THIS IS THE 3RD TIME IN 2 YEARS MY VEHICLE HAS DONE THIS SO I KNOW ITS THE IGNITION COILS CAUSING A MISFIRE. MY VEHICLE NOW SHAKES WHEN IM STOPPED AND HAS A TICKING SOUND AT RED LIGHTS, THIS IS VERY UNSAFE AND NEEDS TO BE CORRECTED 3 TIMES IN 2 YEARS IS WAY TO MANY TIMES FOR MY IGNITION COILS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361312September 26, 2020
POWER TRAIN
EXPERIENCED SUDDEN LOSE OF DRIVE POWER AS DESCRIBED IN RECALL 34J6
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361185September 25, 2020
ENGINE, UNKNOWN OR OTHER
IGNITION SWITCH HOUSING SUSCEPTIBLE TO HEAT AND KEY WILL NOT TURN IN HIGH TEMPERATURES. 100 PART AND 2.5 HOURS AT 190/HOUR IN LABOR REQUESTED BY VW. PROBLEM STARTED AROUND 60K AND HAS PROGRESSIVELY GOTTEN WORSE. PART NOT DESIGNED TO WITHSTAND NORMAL CAR HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361189September 25, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT UPON PLACING THE VEHICLE INTO PARK, SHE EXITED THE VEHICLE AND WENT TO HER TRUNK. AS SHE WAS RETRIEVING ITEMS OUT OF THE TRUCK, SHE HEARD THE VEHICLE ROLLING BACKWARDS. THE CONTACT ATTEMPTED TO OPEN THE DRIVER SIDE DOOR BUT THE DOOR HAD KNOCKED HER DOWN AS THE VEHICLE CONTINUED TO ROLL BACKWARDS. AFTER THE CONTACT WAS KNOCKED DOWN, THE FRONT DRIVER SIDE TIRE ROLLED OVER HER LEFT LEG. THE VEHICLE CONTINUED TO ROLL INTO HER NEIGHBOR'S YARD AND HIT THE NEIGHBOR'S GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED. THE NEXT DAY, THE CONTACT WENT TO THE HOSPITAL AND WAS TREATED FOR INJURIES TO HER LEFT FIBULA WHICH REQUIRED SURGERY. THE VEHICLE WAS STILL ABLE TO DRIVE THE VEHICLE AFTER THE ACCIDENT. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED FOR THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 135,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11361194September 25, 2020
POWER TRAIN
2 SECOND DELAY FOR TRANSMISSION TO DOWNSHIFT WHEN PASSING CARS. DANGEROUS WHEN PASSING CARS ON 2 LANE HIGHWAY DUE TO LACK OF POWER. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360647September 23, 2020
ENGINE, POWER TRAIN
RECENTLY PURCHASED A 2019 VW JETTA AND HAVING THE SAME ISSUES THAT MANY OF THE OTHER OWNERS ARE EXPERIENCING. UNDER LOW ACCELERATION IT STALLS AND MAKES A GRINDING, WHIRRING SOUND BELOW 20-30 MPH. IT MAKES ME TIMID TO DRIVE IT BECAUSE IT HAS ALMOST CAUSED PEOPLE TO REAR END ME DUE TO THE STALL. IT FALLS ON ITS FACE WHEN YOU NEED IT TO MOVE. I'M CONCERNED AS THE NOISE HAS GOTTEN LOUDER THE LAST FEW MONTHS. I HAVE NOT TAKEN IT TO THE DEALERSHIP YET, BUT NOW UPON READING ALL OF THE CONCERNS, IT SEEMS TO BE A WASTE OF TIME TO TAKE IT TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360595September 22, 2020
UNKNOWN OR OTHER
USB CONNECTION IS REALLY LOOSE AND MY CORD ALWAYS FALLS OUT OR LOOSES CONNECTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360012September 19, 2020
ENGINE
IN MOTION IN DRIVE THEN WOULD NOT SHIFT INTO GEAR OR MOVE. I WAS ON A BUSY STREET WITH CARS ALL AROUND ME. IT IS EXACTLY AS DESCRIBED IN NHTSA RECALL 19V866
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355133September 15, 2020
SEATS
REAR PASSENGER SEAT BELT CAME UNBUCKLED WHILE DRIVING DOWN THE ROAD AFTER HITTING THE BREAKS TO STOP UNEXPECTEDLY. MY DAUGHTER WENT FLYING INTO THE BACK OF THE FRONT PASSENGER SEAT, NOW THE BUCKLE WILL NOT KEEP A LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355212September 15, 2020
POWER TRAIN
TRANSMISSION IS FAILING AND LEAVING THE VEHICEL UNABLE TO MOVE AT TIMES IN TRAFFIC, ENGINE REVS AND GEARS DO NOT ENGAGE WHILE DRIVING IN TRAFFIC AT TIMES. VW DEALERSHIP STATES THEY ARE WAITING FOR A RECALL NOTICE TO REPAIR BUT UNTILL THEN, THE FIX IS OVER 8K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355272September 15, 2020
POWER TRAIN
CRACKED TRANSMISSION UNIT SAME ISSUE AS 2013-2015 JETTA HYBRIDS SAME PART USED IN ALL 2013-2016 MODELS. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354828September 14, 2020
AIR BAGS, SERVICE BRAKES
IF I DRIVE WITH THE CAR THE BRAKE-WARNING LIGHT, ABS LIGHT AND AIRBAG LIGHT TURNS ON. IT ALARMS. I BROUGHT IT TO DEALER AND THEY ASKED GERMANY BUT THEY COULDN'T FIGURE OUT WHAT WRONG IS. I AM AFRAID TO DRIVE WITH THESE LIGHTS. THEY RESET THE COMPUTER BUT IT HAPPENS AFTER 20 MILES AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354843September 14, 2020
UNKNOWN OR OTHER
HELLO ON AUG 21, 2020 WE PURCHASED A USED JETTA FROM NAPLETON VOLKSWAGEN OF SANFORD. AT THE TIME WE ASKED IF THERE WERE ANY OPEN RECALLS ON THE VEHICLE AND THE SALESPERSON RESPONDED NO. WE DID A VIN SEARCH ON THE VEHICLE AT YOUR WEB SITE AND WE SEE NO OPEN RECALLS. WE CALLED VOLKSWAGEN CORPORATE AND THEY CONFIRMED THAT THERE ARE NO OPEN RECALLS. THE SALES MANAGER FROM THE DEALERSHIP HAS BEEN CALLING ALMOST DAILY, STATING THAT WE NEED TO HAVE THE VEHICLE BROUGHT IN FOR SERVICE AS IT IS UNDER RECALL AND VOIKSWAGEN FINANCIAL WILL NOT PROCEED WITH THE FINANCING UNTIL THE RECALL IS FIXED. I DON'T UNDERTAND WHY THEY ARE SAYING THAT THERE IS AN UNSATISFIED RECALL MEASURE ON THE VEHICLE WHEN I CAN'T FIND SUCH RECALL. WHEN I ASKED THE SALES MANAGER FOR THE RECALL NOTICE HE REFUSES TO PROVIDE IT. I'M VERY CONCERNED THAT THAT DEALER HAD THE VEHICLE IN THEIR POSSESION, RECEIVED RECALL NOTICES, MARKED THEM AS COMPLETE AND NEVER ACTUALLY REPAIRED THAT VEHICLE. HOW I CAN I BE SURE THAT ALL RECALLS HAVE NOT BEEN REPAIRED. WHEN I AS FOR THE SERVICE HISTORY OF THE VEHICLE THE SALES MANAGER SAYS HE WILL PROVIDE BUT HAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354817September 13, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CRANK CAR CUT OFF LIKE IM OUT OF GAS... WIRING IS BAD POWERTRAIN AS WELL DUE TO CODE P0341 SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354594September 12, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING AT APPROXIMATELY 45 MPH WHEN A DEER CAME INTO THE ROAD FROM THE RIGHT SIDE. I SEEN THE DEER AND SHOULD HAVE HAD PLENTY OF TIME TO MISS IT AND COME TO A STOP. I REMOVED THE CAR FROM 5TH GEAR WHILE USING BOTH THE CLUTCH AND BRAKE PADS. ONCE I APPLIED SIGNIFICANT PRESSURE TO THE BRAKES THE COMPLETELY LOCKED UP, AS DID THE STEERING WHEEL. MY CAR COLLIDED WITH THE DEER AND SUBSEQUENTLY TRAVELED OFF THE RIGHT SIDE OF THE ROAD IN A SPIN, STOPPING APPROXIMATELY 40 FEET DOWN AN EMBANKMENT. SINCE THEN I HAVE HAD NO LUCK KEEPING THE VEHICLE RUNNING. I HAVE HAD THE ALTERNATOR, PLUGS AND COIL PACKS, STARTER, AND IGNITION CHANGED WITH NO REMEDY. THE VEHICLE WILL NOT START.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11354448September 11, 2020
ELECTRICAL SYSTEM, SEATS
THE VEHICLE WAS IN MOTION WITH THE SEAT HEATER ON. I NOTICED A BURNING SMELL AND THEN A BURNING SENSATION. BY THE TIME I WAS ABLE TO SAFELY PULL OVER, THERE WAS A HOLE IN THE RIGHT SIDE OF THE DRIVER'S SEAT COVER, EXPOSING THE WIRING AND FOAM. MY COAT AND CLOTHING WERE BURNED, AS WELL AS MY BACK. THERE IS ALSO EVIDENCE OF OVERHEATING/BURNING IN ADDITIONAL LOCATIONS OF THE SEAT COVER, BUT IT ONLY BURNED THROUGH IN ONE LOCATION. I TURNED OFF THE SEAT HEATER AND DROVE TO THE DEALERSHIP WHERE I WAS INSTRUCTED TO DISCONTINUE USE OF THE SEAT HEATER. THIS OCCURRED ON 3/8/19 WITH LESS THAN 95K MILES ON THE CAR.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0

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