Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11365653October 21, 2020
SERVICE BRAKES
I HAVE OWNED THIS USED VEHICLE FOR 3 MONTHS. WHEN ATTEMPTING TO APPLY THE BRAKE AT LOW SPEED (10-15MPH) THE BRAKE PEDAL STUCK IN PLACE AND WOULD NOT GO DOWN. THIS BRAKE FAILURE RESULTED IN AN ACCIDENT. DURING SAID ACCIDENT, AT LOW IMPACT, THE AIRBAG WAS TRIGGERED TO DEPLOY. THIS LEADS ME TO BELIEVE THE AIRBAG OR SENSOR IS DEFECTIVE, AS I HAVE BEEN IN A MUCH MORE SERIOUS ACCIDENT WITH AN OLDER JETTA THAT DID NOT RESULT IN AIRBAG DEPLOYMENT. I AM AT RISK OF HAVING MY VEHICLE TOTALED OUT BECAUSE OF THESE ISSUES WHEN IT NORMALLY WOULD BE REPAIRABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11365662October 21, 2020
POWER TRAIN
I WAS DRIVING THE CAR NORMALLY ON THE HIGHWAY AND I PUSHED THE CLUTCH IN AND IT WENT STRAIGHT THE FLOOR THIS IS A PROBLEM BECAUSE IT WAS THE SLAVE CYLINDER A KNOW FAILURE POINT. THIS IS DANGEROUS BECAUSE IO COULDN'T PUT THE CAR INTO GEAR AGAIN AND WAS IN NEUTRAL ON THE HIGHWAY. VOLKSWAGEN NEEDS TO FIX THIS ON THIS YEAR JETTAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365375October 20, 2020
POWER TRAIN
VEHICLE SUDDENLY COMES OUT OF GEAR. WILL NOT LET YOU SELECT FORWARD OR REVERSE ,LEAVING YOU STUCK IN A POSSIBLE DANGEROUS SITUATION. THROWS CODE P0717 , TRANSMISSION SPEED SENSOR. AFTER SOME RESEARCH I'VE DISCOVERED THIS IS A COMMON ISSUE AND RECALLS HAVE BEEN ISSUED IN OTHER COUNTRIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365090October 19, 2020
ENGINE
WHEN I USED THE HORN MY ENGINE DIED AND CAR WOULD NOT START BACK UP. I WAS DRIVING ON THE HIGHWAY AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364855October 17, 2020
ENGINE
TECHNICAL SERVICE BULLETIN FOR A KNOWN ISSUE THAT THE ACTIVE GRILL SHUTTERS ARE STUCK IN THE OPEN OR CLOSE POSITION. THIS COULD CAUSE THE ENGINE TO OVER HEAT. THIS CAN HAPPEN WHEN CAR IS STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364648October 16, 2020
EXTERIOR LIGHTING
THE LOW BEAMS ON DRIVER AND PASSENGER SIDE HAVE FAILED 12 TIMES AND REQUIRED ME BUYING NEW H7 BULBS. THEY HAVE ON 3 OCCASIONS WENT OUT SIMULTANEOUSLY WHILE DRIVING AT NIGHT ON THE HIGHWAY. THE REAR TAIL LIGHT ALSO RANDOMLY TURNS OFF, REQUIRING OPENING AND SHUTTING THE TRUNK TO GET IT TO COME BACK ON OR SHUTTING OFF THE CAR AND RESTARTING IT TO GET THE TAILLIGHT BACK ON. THIS HAS BEEN OCCURRING SINCE 30K MILES, MY VEHICLE NOW HAS 135K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364339October 14, 2020
TIRES, TIRES:SIDEWALL
BOUGHT THESE TIRES AND TWICE NOTICED BUBBLES ON SIDEWALL APPEAR. HAPPENS 1 MONTH AFTER BEING NEW. MAYBE TIRES ARE DEFECTIVE. HAD GET THEM REPLACED UNDER WARRANTY WITH LOW MILEAGE. TIRE BRAND MAVIS TIRE TRACTION CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364052October 13, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHEN THE VEHICLE DOWNSHIFTS TO LOWER GEARS THE ENGINE STUTTERS AND EVENTUALLY STALLS OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364104October 13, 2020
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY FAILED TO TURN WHEN PLACED INTO THE IGNITION SWITCH, CAUSING THE STEERING WHEEL TO LOCK UP. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363813October 11, 2020
ENGINE
MY 2014 VW JETTA HAS ONLY 45,000 MILES AND IS OUT OF WARRANTY IS BURNING UP TO 5 QUARTS EVERY MONTH. I JUST PAID IT OFF BACK IN MAY OF THIS YEAR. CAN VW BE LIABLE TO FIXED IT AT NO CHARGE? WHAT ARE MY OPTIONS IF ANY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363609October 9, 2020
ELECTRICAL SYSTEM:HORN
**SEE ATTACHED DOCUMENT**
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11363223October 7, 2020
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE CARS CHECK ENGINE LIGHT CAME ON AND LOST POWER ON THE FREEWAY. I TOOK IT TO GET CHECKED AND A DIAGNOSTIC WAS DONE . I HAD JUST GONE TO THE DEALERSHIP A WEEK BEFORE AND HAD THE BACK BRAKES AND ROTORS REPLACED FOR $500 DOLLARS AND THE OIL CHANGED FOR ANOTHER $100. THEY SAID EVERYTHING WAS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363074October 6, 2020
SERVICE BRAKES
ABS MODUL FAILED AT 74000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362987October 6, 2020
UNKNOWN OR OTHER
THERE IS AN ACTIVE RECALL ON OUR JETTA RELATED TO THE MICRO SWITCH. WHEN WE TOOK OUR CAR IN TO VOLKSWAGEN OF MARIETTA TO HAVE THE 90,000 MILE SERVICE DONE, WE STATED THAT WE WANTED THE RECALL REPAIR DONE AS WELL. THE SERVICE PROVIDER FIRST TOLD US HE COULDN'T LOOK UP THE RECALL BY THE VIN, AND THEN WHEN WE WENT TO PICK UP THE CAR, HE STATED THAT THERE WAS NO OPEN RECALL ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362728October 5, 2020
STEERING
I TURNED MY VEHICLE ON AND NOTICED THAT MY HEAD UNIT WOULD NOT TURN ON. SCREEN WAS BLACK. I CHECKED THE FUSES AND ALL THE WIRES AND EVERYTHING WAS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362807October 5, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE'S AN EXPOSED METAL PIPE ABOVE THE ACCELERATOR PEDAL THAT CAUSED THE CONTACT TO BURN HIS FEET MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO VILLAGE VOLKSWAGEN OF CHATTANOOGA, 6001 INTERNATIONAL DR, CHATTANOOGA, TN 37421, AND INFORMED THE CONTACT THAT'S THE WAY THE VEHICLE WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED THAT WAY AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11362920October 5, 2020
VEHICLE SPEED CONTROL
WHILE CRUISE CONTROL IS ON AND CONTROLLING THE VEHICLE SPEED, THE SPEED SETTING WILL SOMETIMES (I.E. UNPREDICTABLY AND INTERMITTENTLY) INCREASE THE SPEED TO THE CLOSEST 5 MPH INCREMENT WHEN COMMANDED TO DECREASE THE SPEED TO THE CLOSEST 5 MPH INCREMENT. I HAVE BEEN ABLE TO REPRODUCE THIS ERROR DOZENS TO HUNDREDS OF TIMES BUT I CANNOT DISCERN A NOTABLE PATTERN AND THE BEHAVIOR SEEMS UNPREDICTABLE. THIS IS NOT A NEW ISSUE BUT HAS EXISTED SINCE I PURCHASED THE VEHICLE NEW IN 2014. EXAMPLE: I AM DRIVING AND SET THE CRUISE CONTROL TO "ON" TO CONTROL THE VEHICLE SPEED AT 63 MPH. I PRESS THE BUTTON THAT IS SUPPOSED TO DECREASE THE SPEED TO THE NEXT LOWEST MULTIPLE OF 5 (60 MPH) BUT IT WILL INSTEAD INCREASE THE SPEED TO 65 MPH. THE 60 TO 65 MPH RANGE IS SIMPLY AN EXAMPLE AND THE ISSUE EXISTS AT ALL SPEEDS, AS FAR AS I CAN TELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362704October 4, 2020
UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362571October 3, 2020
STEERING
AT HIGHWAY SPEEDS THE VEHICLE WILL SWAY TO THE RIGHT AND AT TIMES VERY ABRUPTLY GOING OVER OR NEAR THE LANE DIVIDERS WITHOUT WARNING. THE STEERING WHEEL REMAINS STRAIGHT BUT IT FEELS LIKE I'M DRIVING WITH A STRONG CROSS WIND THE ENTIRE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362361October 2, 2020
POWER TRAIN
RECALL 19V866000 "VOLKSWAGEN GROUP OF AMERICA, INC (VOLKSWAGEN) IS RECALLING CERTAIN MODEL YEAR 2013-2014 JETTA HYBRID VEHICLES MANUFACTURED OCTOBER 2012 THROUGH OCTOBER 2013 AND EQUIPPED WITH A DQ-200 DIRECT-SHIFT GEARBOX. DUE TO GEARBOX FLUID ADDITIVES, THE CONTROL MODULE WITHIN THE GEARBOX MAY CORRODE. THE DEPOSITS FROM THIS CORROSION MAY CAUSE AN ELECTRICAL SHORT AND RESULT IN A STALL-LIKE CONDITION." MY 2013 VW JETTA HYBRID IS SHOWING THE SAME SYMPTOMS AS THIS RECALL. AT 125K MILES, I HAD TO LIMP IT INTO THE VW DEALERSHIP AFTER ONLY ODD GEARS WOULD ENGAGE. DRIVING DOWN THE ROAD OR TRYING TO GET ONTO THE HIGHWAY OR AT A COMPLETE STOP. THE TRANSMISSION WOULD LOOSE POWER AND THE CAR WOULD HAVE TO BE PULLED TO THE SIDE OF THE ROAD TO BE SHUT DOWN AND RESTARTED MULTIPLE TIMES. THE DEALERSHIP IS UNABLE TO FIX THE TRANSMISSION AS WELL AS ANY OTHER TRANSMISSION SHOP BECAUSE VW DOES NOT SELL PARTS TO THE TRANSMISSION BECAUSE IT IS A "TRADE SECRET". A NEW TRANSMISSION IS $6000 AND BY THE BLOGS PEOPLE POST WITH THIS EXACT TROUBLE, THE TRANSMISSION DOES NOT LAST MORE THAN ~100K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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