Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#748731July 19, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY PASSENGER SIDE POWER WINDOW FAILED. THE WINDOW COLLAPSED INTO THE DOOR AND WOULDN'T OPERATE CORRECTLY AGAIN. THIS IS A DRIVING HAZARD, PARTICLUARLY WHEN COVERED BY PLASTIC UNTIL REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748784July 19, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES
A WAX MELTED OUT OF THE DOORS OF THE CAR, THEN A FEW DAYS LATER THE RIGHT PASSENGER WINDOW MADE A SCREACHING NOISE THEN DROPPED DOWN INTO THE DOOR WHILE ELECTRICALLY ROLLING IT UP. ALL OTHER WINDOWS ARE MAKING THE SAME NOISE SO I CAN'T USE THEM IN FEAR I THEY TOO WILL FALL DOWN INTO THE DOOR. SUN ROOF COVER CAME OFF THE TRACK WHILE SHUTTING IT. THE LEVER THAT YOU PUSH TO OPEN THE ARM REST POPPED OFF WHILE OPENING IT. THE DRINK HOLDER FIRST KEPT STICKING INSIDE THE CONSUL, THEN IT SLOWLY BROKE APART. THE DEALERSHIP IS GOING TO CHARGE ME HUNDREDS OF DOLLARS TO FIX THESE THINGS THAT SHOULDN'T HAVE BROKE IN THE FIRST PLACE. MY WARRANTY EXPIRED AFTER ONLY 24000 MILES. MY COOLANT (WATER) PUMP JUST BROKE LAST WEEK, BUT THEY FIXED IT BECAUSE IT WAS COVERED UNDER THE POWERTRAIN WARRANTY. THAT SHOULDN'T HAVE NEEDED REPAIR EITHER. I'M IN NEED OF HELP AND I DON'T LIKE THE WAY THIS DEALERSHIP IS TREATING ME. THIS CAR IS AN EXPENSIVE PIECE OF JUNK. I'M WAITING FOR THE NEXT PROBLEM TO HAPPEN. THANKS FOR YOUR HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748651July 18, 2001
ELECTRICAL SYSTEM:IGNITION
ENGINE SPUTTERS WHEN IT HAS BEEN SITTING IN DAMP (RAIN, ETC.) CONDITIONS. SPARKS APPEAR AT SPARK PLUG CONNECTIONS (IGNITION COIL). VEHICLE WAS EXAMINED BY VW DEALER WHEN THE PROBLEM HAD INITIALLY OCCURRED. THEY INDICATED A FAULTY IGNITION COIL, BUT THE PROBLEM WAS NOT PRESENT THAT AFTERNOON. PROBLEM RECURRED WHEN IT WAS SUBSEQUENTLY DAMP, ETC. I HAD THE CAR CHECKED BY ANOTHER MECHANIC WHO COULD NOT TELL ANYTHING. I BROUGHT THE CAR FOR A TUNE-UP BACK TO THE DEALER WHO LOOKED AT IT INTITIALLY. I SPECIFICALLY ASKED FOR THE CONDITION OF THE IGNITION COIL, AND THEY TOLD ME IT WAS FINE. I BELIEVE THERE WAS A RECALL ON THIS PART FOR EARLIER VWS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748658July 18, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THIS PART WAS REPLACED UNDER WARRANTY. HOWEVER, MY WARRANTY IS ALMOST UP, HOW MANY MORE WILL I HAVE TO REPLACE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748695July 18, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
DEALERS OPENLY ACKNOWLEGE PROBLEMS WITH THEIR MAP SENSORS ON GAS AND DIESEL ENGINES, BUT VOLKSWAGEN OF AMERICA INTERNALLY REFUSES TO RECALL THIS ITEM. THE SAME COMPLAINTS ARE MADE ABOUT THE VERY COMMON RELAY 109 FUSE FAILURES, WHICH VOLKSWAGENW IS LIKEWISE PUTTING OFF. PLEASE FORCE THEM TO RECALL THESE TWO ITEMS THAT HAVE COST ME PLENTY OF OUT OF POCKET MONEY, EVEN THOUGH MY CAR IS UNDER WARRANTY. THIS IS A RIP-OFF OF ALL CONSUMERS BY VW OF AMERICA AND THEY NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE OF THESE OBVIOUS PROBLEMS! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748711July 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:POWER ASSIST, STEERING:HYDRAULIC POWER ASSIST SYSTEM
CAR DIES WHILE DRIVING AT ANY SPEEDS NO POWER-BRAKES OR STEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748716July 18, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NO SUMMARY LISTED FOR ABOV EVEHI CLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893035July 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CONSUMER WAS DRIVING 23 MPH, PASSING A COMBINE, SHIFTED TO SECOND GEAR AND VEHICLE LOST ALL POWER. APPLIED BRAKES AND STOPPED PASSING PROCESS. DEALER REPLACED MASS AIRFLOW SENSOR. DEALER HAD REPLACED NUMEROUS SENSORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893051July 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A CRACK IN VALVE BODY WHICH CAUSES TRANSMISSION TO BURN OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748605July 17, 2001
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
FAILURE OF STARTER RELAY 109 COMMON ON JETTA TDI'S, SOURCE FROM DEALERS AND VW NEWSGROUPS ON THE INTERNET. THE CUSTOMER SERVICE (VWOA) SAID THAT THEY WILL NOT PAY UNTILL THEY ANALYZE THE PROBLEM. CASE NUMBER 104-85-703. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892858July 16, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, TIRES
CONSUMER GOT A SAFETY ADVISORY LETTER FROM VOLKSWAGEN REGARDING FUEL TANK SYSTEM AND RIGHT REAR TIRE. CONSUMER STATED THAT THIS LETTER SHOULD BE CALLED A RECALL. CONSUMER FELT PEOPLE WOULD IGNORE AN ADVISORY LETTER. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748456July 14, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY EXPLODED WHILE STARTING THE ENGINE. AFTER RESEARCHING ON LINE, I'VE DETERMINED THAT THIS MAY BE A LARGER PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#748381July 12, 2001
STRUCTURE:BODY:DOOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
BOTH REAR DOOR PANELS VIBRATE--DEALER UNABLE TO FIX. ENGINE LIGHT ILLUMINATED--TEMP. SENSOR REPLACED BY DEALER. PROBLEM RE-OCCURRED TWO DAYS LATER--DEALER REPLACED TEMP. SENSOR. PASSANGER FRONT WINDOW WENT DOWN AND WOULDN'T GO UP--DEALER FIXED. THREE MONTHS LATER, WINDOW WENT DOWN AGAIN--DEALER FIXED. AIR CONDITIONER EMINATES MUSTY SMELL--DEALER SAYS PROBLEM IS DUE TO A PLUGGED DRAIN HOLE IN A/C UNIT--WILL NO FIX. REAR PASSANGER DOOR LEAKS A THICK, GREASY SUBSTANCE. B-PILLAR TRIM VIBRATES ON DRIVER SIDE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748388July 12, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL PROBLEMS HAVE REPORTED TO MANUFACTURER TO NO AVAIL. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892631July 12, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ELECTRONIC WINDOWS DO NOT WORK AND WILL NOT ROLL DOWN. THEY WERE STUCK. ALSO, LEFT REAR SIDE WINDOW FELL IN, AND WILL COME BACK OUT.CONSUMER HAS BEEN TO DIFFERENT DEALERS, AND WAS TOLD IT WAS A COMMON PROBLEM. REGULATOR AND MOTOR NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892508July 11, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:MANUAL TRANSMISSION
VEHICLE WILL NOT FULLY DISENGAGE FROM FIRST TO SECOND GEAR, CAUSE UNKNOWN. *AK*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892537July 11, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT DRIVER'S AND PASSENGER SIDE POWER WINDOW CABLE BROKE ON TWO SEPARATE OCCASIONS, CAUSING GLASS TO BREAK. DEALER AND MANUFACTURER HAVE BEEN CONTACTED. BUT, UNABLE TO PROVIDE AN EXPLANATION FOR THESE INCIDENTS. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748289July 11, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, UNKNOWN OR OTHER
THE VEHICLE HAS BEEN SEEN BY MECHANICS FROM TWO DIFFERENT DEALORSHIPS ON FIVE OCCASIONS DUE TO THE CHECK ENGINE LIGHT TO DATE. ON THE FOURTH TRIP TO THE SHOP IT WAS EVALUATED BY THE MECHANICS AS HAVING DEFECTIVE GAS TANK THAT HAD A SLOW LEAK. ON THIS OCCASION THE AUTO WAS KEPT FOR 1 WEEK FOR REPAIRS. HERE WE ARE A WEEK LATER AND THE LIGHT IS BACK ON AND IT'S BACK IN THE SHOP AGAIN. MEANWHILE I AM ON PROBATION AT MY NEW JOB AND AM HAVING TO TAKE CONSIDERABLE TIME OFF DUE TO THESE REPAIRS. I AM STILL ON PROBATION AT THIS JOB AND I HAVE ALSO MISSED OUT ON THE OPPORTUNITY OF OVERTIME BECAUSE OF CONTINUAL TRIPS TO THE DEALORS SHOPS. I HAVE ONLY MADE THREE PAYMENTS ON THE CAR TO DATE AND I AM PAYING FOR SOMETHING THAT IS IN THE SHOP AS MUCH AS IT IS IN THE DRIVEWAY. ASIDE FROM THE FACT THAT I HAVE REACHED THE POINT WHERE I AM AFRAID TO DRIVE IT FOR I FEAR IT COULD POSSIBLY BE A DEATHTRAP! I AM NOT SURE ABOUT THE BELT QUESTION THAT ARE WITHIN THIS FORM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892107July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 45 TO 50 MPH AND WITH NO PRIOR WARNING VEHICLE LOST SPEED TO AROUND 20 MPH. CONTACTED DEALER. *AK THE DEALER REPLACED THE TRANSMISSION TWICE BUT THE CONSUMER THINKS THE CAUSE OF THE PROBLEM WAS NOT THE TRANSMISSION. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891957July 3, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER'S SIDE REAR WINDOW STOPPED OPERATING ON 05/13/01/ DRIVERS SIDE REAR WINDOW STOPPED OPERATING ON 07/03/01. CONSUMER CAN HEAR MOTOR, BUT WINDOW IS STUCK IN DOOR. DEALER HAS NOT YET BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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