Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#890827June 20, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S POWER WINDOW WAS ROLLED UP AND SUDDENLY IT PLUNGED DOWN INTO THE DOOR. MOTOR STILL WORKED, BUT PIECES OF PLASTIC WERE BROKEN OFF ON INSIDE OF THE DOOR. DEALER STATED CLIP HAD STRESS SIGNS THAT CAUSED THEM TO COLLAPSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890690June 19, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:HORN
ELECTRICAL SYSTEMS FAILED AND CAUSED ALARM TO GO OFF, POWER WINDOWS NOT TO OPEN OR CLOSE. TOOK TO MECHANIC, WHO REPLACED LOCK SYSTEM WHICH HELPED FOR AWHILE. TOOK IT BACK AGAIN, AND THIS TIME MECHANIC LOCATED ELECTRICAL WIRES THAT HAD FUSED TOGETHER UNDER DASH AND WERE CAUSING ELECTRICAL FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747042June 19, 2001
ELECTRICAL SYSTEM:IGNITION
THIS IS THE THIRD DISTRIBUTOR INSTALLED ON THIS VEHICLE. THE ORIGINAL DISTRIBUTOR FAILED AT 24K. THAT WAS REPLACED UNDER WARRANTY AN THAT ONE FAILED AT 97,500. THE FAILURE RESULTS IN THE VEHICLE STUMBLING, AND STALLING IN TRAFFIC*AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747046June 19, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER CORE FAILED AND COOLANT LEAKED INTO THE CABIN ALONG WITH FUMES. DEALER WAS UNABLE TO REPAIR DID NOT HAVE PARTS IN STOCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747072June 19, 2001
STRUCTURE:FRAME AND MEMBERS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746984June 18, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW ARMS SHOULD NOT BE BREAKING ON A 2.5YR OLD CAR WITH LESS THAN 50K MI. THIS IS A PRODUCT DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746825June 14, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BACK DOOR WINDOW REGULATORS MALFUNCTIONED UPON ACTIVATION, ON SEVERAL OCCASIONS. THE WINDOWS WERE ROLLED DOWN TO DEFOG, AND THEN FAILED WHEN TRYING TO CLOSE. I HAD TO PRESS THE BUTTON SEVERAL TIMES FOR THEM TO GO BACK UP. DEALER WILL NOT FIX BECAUSE THEY CANNOT "DUPLICATE THE PROBLEM." THIS IS A KNOWN ISSUE WITH THE VOLKSWAGEN DEALERSHIPS AND SERVICE DEPARTMENTS, AND MANY FEEL IT SHOULD BE RECALLED. THEY HAVE FAILED ON ME BEFORE, AND I DON'T WANT THIS HAPPENING WHEN I AM AWAY FROM HOME, LEAVING MY CAR VULNERABLE TO RAIN OR OTHER WEATHER DAMAGE, AS WELL AS THEFT AND VANDALISM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890243June 12, 2001
STRUCTURE:BODY
WHILE VEHICLE WAS DELAYED IN TRAFFIC, SUN WAS BEAMING ON VEHICLE AND CAUSED FIRE TO INTERIOR MATERIALS ON SUNROOF. DEALER IS NOT WILLING TO FIX.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#561551June 11, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
SHORTLY AFTER PURCHASE OF THE VEHICLE THE ENGINE BEGAN TO SPUTTER AND SHAKE WITH THE CHECK ENGINE LIGHT ILLUMINATING, CONSUMER RETURNED VEHICLE TO DEALERSHIP TO FIX TEMPERATURE REGULATOR IN THE ENGINE SYSTEM, HOWEVER AFTER REPAIR THE VEHICLE'S ENGINE LIGHT ILLUMINATED AND CONSUMER LOST ALL BRAKING ABILITY. THE DEALERSHIP AND MANUAL STATE THAT IT IS OK FOR THE DRIVER TO CONTINUE TO DRIVE THE VEHICLE WITH THE CHECK ENGINE LIGHT ON, BUT WHEN LIGHT IS FLASHING DO NOT DRIVE, THE BRAKES AND ENGINE FAILURE OCCURRED WITHOUT FLASHING LIGHTS FOR PROPER WARNING. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746515June 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BACK REAR BRAKES GRINDED TO A STOP NEEDED NEW PADS & ROTORS NOT COVERED UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746443June 5, 2001
STRUCTURE:BODY:DOOR
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889771June 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED TO ENGAGE INTO FOURTH GEAR WHILE TRAVELING ON HIGHWAY, AND WILL KICK OUT OF FOURTH GEAR INTO THIRD GEAR WHILE DRIVING. DEALERSHIP HAS EXAMINED VEHICLE ,AND PERFORMED PROBLEM REOCCURRED TWO DAYS LATER. *AK THE DEALER REPLACED THE SENSOR FIRST AND LATER ON ADDED A PARALLEL CABLE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889819June 5, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN STEPPPING ON BRAKES AIR CONDITIONER FAN COMES ON. THIS MAY ALSO HAPPEN WHEN STEPPING CLUTCH PEDAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889681June 4, 2001
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
VEHICLE CONSUMES MORE OIL THAN REQUIRED, CAUSING LIGHT TO ILLUMINATE INTERMITTENTLY. DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889720June 4, 2001
SUSPENSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 35 MPH CONSUMER SWERVED TO AVOID A DOG, WHEN HE DROVE BACK ONTO PAVEMENT VEHICLE HIT SHARP EDGE OF PAVEMENT. VEHICLE THEN WENT INTO A UNCONTROLABLE SPIN, SKIDDED AND SLID DOWN A 4 FOOT EMBANKMENT. VEHICLE WAS TOTALLED. *AK CONSUMER STATES HE USED ALL PROPER ANTI SKID STEERING PROCEDURES, HOWEVER VEHICLE WAS UNCONTROLLABLE *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#746416June 4, 2001
SEATS
BOTH FRONT SEATS ROCK FRONT TO BACK ON THEIR TRACKS. I HAVE REPORTED THE PROBLEM TO TWO DEALERS FOR A TOTAL OF FOUR TIMES. ONE DEALER ACKNOWLEDGES THE PROBLEM, AND SAYS THAT THERE IS NO FIX, THE OTHER SAYS THAT THE ROCKING IS NORMAL. THESE SEATS ROCK TOO MUCH. THEY ARE A DISTRACTION WHILE DRIVING, THUS CAUSING A SAFETY HAZARD. THIS CAR IS A LEMON. THE DEALER THAT CLAIMS THERE IS NO FIX FOR THIS PROBLEM COULD HAVE EASILY REPLACED THE SEATS. THE DEALER THAT SAYS THIS PROBLEM IS NORMAL HAS OTHER 2001 MODELS WITH THE SAME DEATS, ALL OF WHICH DO NOT ROCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746418June 4, 2001
PARKING BRAKE:CONVENTIONAL
CAR WAS PARKED ON NEAR-LEVEL SURFACE OF DRIVEWAY. CAR WAS LEFT IN NEUTRAL (MANUAL TRANSMISSION) AND PARKING BRAKE WAS SET. DOORS WERE LOCKED. CAR BEGAN TO ROLL 165 FEET DOWN DRIVEWAY ABOUT 20 MINUTES AFTER USE. CAR RESTED IN A FENCE POST. DEALER CLAIMS THAT CAR SHOULD BE LEFT IN GEAR BECAUSE THE PARKING BRAKE SYSTEM ON THIS CAR IS HYDRAULIC, AND WHILE THE CAR IS DRIVEN, THE REAR DISC BRAKES HEAT UP, AND WHEN THE CAR IS PARKED, THE BRAKES COOL DOWN. THE SAME BRAKES THAT COOL DOWN ARE THE SAME BRAKES THAT HEAT UP. WHEN A BRAKE PAD HEATS UP, IT EXPANDS, WHEN IT COOLS DOWN, IT CONTRACTS. MY PARKING BRAKES FAILED BECAUSE THEY COOLED OFF AND BECAME INOPERABLE, CAUSING THE CAR TO ROLL ALL ON ITS OWN. I WAS NEVER INFORMED THAT THE PARKING BRAKE SYSTEM ON THIS CAR WAS NOT A SEPARATE DRUM BRAKE, AND I WAS NEVER ADVISED BY THE DEALER DURING DELIVERY TO LEAVE THE CAR IN GEAR WHILE PARKED BECAUSE THE PARKING BRAKE WILL BE USELESS AFTER EVERY TRIP.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#889580June 1, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH REAR POWER WINDOWS CANNOT BE OPERATED BY REAR SWITCHES OR BY FRONT DRIVER'S SIDE SWITCHES. DEALER NOTIFIED, AND INFOMED CONSUMER THAT VEHICLE WAS OUT OF ITS WARRANTY AND NOT COVERED UNDER A RECALL. ANY REPAIRS WOULD BE AT CONSUMER COST. FEEL FREE TO PROVIDE US WITH ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889582June 1, 2001
STRUCTURE:BODY:DOOR
DRIVER DOOR IS MISALIGNED. VEHICLE BEEN IN DEALER SHOP ON FIVE OCCASIONS, AND UNABLE TO CORRECT PROBLEM. FEEL FREE TO PROVIDE US WITH ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746234June 1, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE BURNS ABOUT A QUART OF OIL EVERY 1000 TO 1500 MILES. DEALER IS WAITING ON VOLKSWAGEN FOR A FIX. AFTER READING OTHER NTSB COMPLAINTS AND TALKING TO OTHER VW OWNERS I FIND THAT THIS IS A MAJOR PROBLEM THAT VW IS HOPING WILL BLOW AWAY. ADDING OIL TO A NEW CAR EVERY 1000 TO 1500 MILES IS NOT ACCEPTABLE TO ME AS A CONSUMER. WHAT IS VW DOING ABOUT THIS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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