Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#768212October 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TURBO CHARGER FAILED SENDING METAL PIECES INTO ENGINE CYLINDERS CAUSING CATASTROPHIC DAMAGE TO ENGINE. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768092October 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT THE 97 JETTA USED IN OCT. 1999. I AM THE SECOND OWNER. THEN IN AUGUST OF THIS YEAR THE TRANSMISSION STARTED TO FAIL AND IT TURNED OUT THAT I NEEDED A NEW TRANSMISSION. I FEEL THAT THE CAR IS TOO NEW AND HAS FEW TOO MANY MILES FOR THIS TO OCCUR. I HAVE TRIED TO GET VOLKSWAGEN TO HELP ME OUT BUT THEY REFUSED BECAUSE THE WARRANTY IS EXPIRED. I THINK THE WARRANTY SHOULD HAVE NOTHING TO DO WITH IT. I HAVE SEEN OTHER PEOPLE NOW WHO HAVE HAD THE SAME TYPE OF PROBLEMS WITH THEIR VEHICLES. THIS LEADS ME TO BELIEVE THAT IF THERE ARE SEVERAL OWNERS OUT THERE WITH TRANSMISSION PROBLEMS THEN THE MANUFACTURER SHOULD HAVE RECALLED THE CAR AND FIXED IT FREE OF CHARGE. THANK YOU,[XXX] MR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007444October 2, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONTACTED MANUFACTURER ABOUT THIS, AND THEY REFUSED TO ADDRESS PROBLEM BECAUSE OF AGE AND MILEAGE. LR DOOR FAILS TO OPEN FROM BOTH INTERIOR AND EXTERIOR HANDLES. DOOR APPEARS TO LOCK AND UNLOCK NORMALLY. *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768028
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007446October 2, 2002
SEATS
DRIVER SIDE SEAT FRAME HAS FRACTURED FOR SECOND TIME, FIRST TIME REPLACED UNDER WARRANTY. CONTACTED MANUFACTURER, AND THEY REFUSED TO ADDRESS THIS RECURRING PROBLEM. I AM CONCERNED AS TO WHAT WOULD OCCUR SHOULD THE INTACT SEAT FRAME PARTS FAIL. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768030
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767996October 2, 2002
UNKNOWN OR OTHER
DAMAGE ON ESTIMATE CURRENTLY, MILEAGE IS APPROX. 41000, INS. CO. CONTACTED AND CLAIM FILED. TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8020036October 2, 2002
VEHICLE SPEED CONTROL
CONSUMER STATES WHEN SLOWING FOR A STOP IT FEELS LIKE SOMEONE HAS JUST REAR ENDED CONSUMER, CONSUMER HAS TO HOLD FOOT ON BRAKE TO KEEP CAR FROM TAKING OFF. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767882September 29, 2002
SEAT BELTS:REAR/OTHER, UNKNOWN OR OTHER
SEATBELT WOULD NOT RELEASE TENSION; 6 YEAR OLD DAUGHTER WAS SITTING IN THE FRONT PASSENGER SEAT AND WAS TRAPPED IN THE SEATBELT. MY HUSBAND ATTEMPTED TO PULL THE SEATBELT TO GET RELEASE THE TENSION BUT IT WAS UNSUCCESSFUL. THIS ACTION JUST MADE THE SEATBELT TIGHTER. THE SEATBELT HAD TO FINALLY BE CUT OFF OF MY DAUGHTER. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767891September 29, 2002
TIRES
TIRE FLAT, HAS DEVELOPED "BUBBLES" IN SIDEWALL. RUBBER APPEARS TO BE SEPARATING FROM TIRE SIDEWALL. COULD RESULT IN A BLOWOUT. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019465September 25, 2002
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES THAT WHILE DRIVING THE VEHICLE INTO HER DRIVE WAY SHE PROCEED TO STOP AND BRAKES FAIL.CONSUMER SAYS THAT THERE IS A RECALL OUT BUT DOES NOT INCLUDE HER VIN NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007350September 24, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
POWER DOOR LOCKS LOCK ON THEIR OWN AFTER CAR REACHES A CERTAIN SPEED. IT HAPPENS QUICKLY, AND IF ARMS OR FINGERS ARE NEARBY, THE SKIN GETS PULLED INTO LOCK HOLE. IT'S VERY PAINFUL, LIKE A VERY STRONG PINCH OR SHOCK. HAPPENS VERY FREQUENTLY AND CAUSES BLEEDING OCCASIONALLY. PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**767679
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#767558September 22, 2002
POWER TRAIN:MANUAL TRANSMISSION
THIS MANUAL TRANSMISSION FROM DAY ONE HAS HAD CLEAR TROUBLES ENGAGING INTO REVERSE WITHOUT ENGAGING REVERSE FIRST, ALSO HAS PROBLEMS SHIFTING BETWEEN 1ST & 2ND GEARS IN HIGHER RPM RANGES 3500 RPM AND ABOVE...ALWAYS GRINDS WHILE SHIFTING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019035September 19, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF BRACKET BROKE, IT WAS MADE OFF WHITE METAL, RESULTING IN SUNROOF BEING INOPERATIVE. HAD TO REPLACE SUNROOF *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767383September 19, 2002
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FACTORY INSTALLED CD PLAYER SKIPS CONSTANTLY -- CHRONIC PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018963September 18, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THERE WAS A FOUL SMELL COMING FROM INSIDE OF THE VEHICLE. CONSUMER HAS HAD TO GO TO HOSPITAL BECAUSE OF A RASH DUE TO SOME KIND OF CHEMICAL THAT SHE WAS SMELLING. CONTACTED DEALER, AND DEALER COULD NOT FIND CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567488September 17, 2002
VISIBILITY:WINDSHIELD, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM
CONSUMER ON BEHALF OF DAUGHTER. IN MAY, THE LEFT FRONT WINDOW FELL DOWN INSIDE THE DOOR AND THE REGULATOR HAD TO BE REPLACED. THEY WERE INFORMED THAT THE WINDOW REGULATOR WAS A COMMON PROBLEM WITH THIS VEHICLE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018775September 17, 2002
VISIBILITY:WINDSHIELD
WHILE ROLLING PASSENGER'S WINDOW UP THERE WAS A GRINDING NOISE. WINDOW DROPPED, AND WAS UNABLE TO ROLL IT UP AGAIN. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767279September 17, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FIRST MY PASSENGER SIDE WINDOW FAILED WHEN USING THE AUTO DOWN BUTTON. THREE MONTHS LATER THE DRIVERS SIDE HAS NOW FAILED. THE CAR IS ONLY 1 1/2 YEARS OLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018767September 16, 2002
AIR BAGS:SIDE/WINDOW, AIR BAGS:FRONTAL
WHILE COMING OUT OF DRIVEWAY BOTH SIDE AND FRONT AIRBAGS ON PASSANGER'S SEAT DEPLOYED WITH NO REASON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767254September 16, 2002
AIR BAGS
THE AIR BAG INDICATOR LIGHT IN THE DASHBOARD CAME ON.THE DEALERSHIP TOLD ME IT WOULD BE ABOUT $700.00 TO REPAIR . I WAS INFORMED THAT WHILE THE LIGHT WAS ON THE AIR BAGS WOULD NOT FUNCTION.THE VEHICLE HAS NOT BEEN CRASHED AND IT WOULD APPEAR THIS IS A SAFETY ISSUE THAT VW SHOULD ADDRESS AND REPAIR.R.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767153September 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ON 6/15/02 MY CHECK ENGINE LIGHT CAME ON. DEALER DIAGNOSED AS P0411 VACUUM HOSE LEAK AND REPAIRED. LIGHT CAME BACK ON ON 7/8/02. DEALER DIAGOSED A MALFUNCTIONING RECIRCULATING VALVE TO TURBO CHARGER AND REPAIRED ON 7/23/02. LIGHT CAME BACK ON 7/24/02 AND REMAINED ON UNTIL 9/6/02 WHEN IT WENT OUT BY ITSELF. LIGHT CAME BACK ON 9/11/02 AND REMAINS ON. I AM VERY UNHAPPY WITH THIS PROBLEM AND WONDER IF THE REPAIRS I HAVE HAD MADE WERE NECESSARY. I WOULD LIKE THIS PROBLEM RESOLVED. PLEASE RELAY TO VOLKSWAGEN OF AMERICA MY DISSATISFACTION WITH THIS WARNNG LIGHT PROBLEM. I ALSO AM NOT HAPPY WITH THE RESPONSE I HAVE RECEIVED FROM GREEN TOYOTA. THE SERVICE DEPARTMENT CLAIMED THEY WERE NOT FAMILIAR WITH THIS RECURRING CHECK ENGINE PROBLEM AND EVEN SUGGESTED I WAS LOW ON FUEL OR HAD FAILED TO TIGHTEN MY GAS CAP. AFTER REVIEWING THE COMPLAINTS ON THIS WEB-SITE, I BELIEVE PROBLEM IS RELATIVELY COMMON, AND THE SERVICE DEPARTMENT HAS AN OBLIGATION TO SERVE THE CUSTOMER MORE HONESTLY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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