Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#8022133November 4, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER NOTICED ENGINE CONSUMING EVERY 1000 MILES ONE QUART OF OIL. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022136November 4, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
CONSUMER STATES EVERY TIME THEY OPEN THE SUNROOF A YELLOW POWDERY SUBSTANCE, BLOWS INTO CONSUMER FACE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION ON THE YELLOW SUBSTANCES. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022005October 31, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WOULD HESTATE AND STALL OUT WHEN APPLYING THE ACCELETOR PEDAL FROM A STOP POSITION. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769082October 30, 2002
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING
I HAVE CALLED VW CUSTOMER CARE SEVERAL TIME TO TAKE CARE OF THIS PROBLEM. THEY MAKE OVER $300.00 FOR EVERY BAD SENSOR. IN DOING MY HOMEWORK ON THIS PROBLEM, A PART DEALER OVER THE INTERNET TOLD ME THEY SELL 30 MAF SENSORS A WEEK. PLEASE LOOK INTO THIS PROBLEM. IT NEEDS TO BE A RECALL. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021881October 30, 2002
SUSPENSION:FRONT:CONTROL ARM
CONSUMER IS HAVIN PROBLEMS WITH THE BALLJOINT. WHILE DRIVING THE VEHICLE ON THE HIGHWAY AND THE RIGHT PASSANGERS WHEEL CAME OFF CAUSING A BALLJOINT SEPARATION. DEALER WAS CONTACTED AND INDICATED THAT THE PART WAS BADLY RUSTED WHICH IT SHOULD HAD NOT OCCOUR . TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021938October 30, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AND WITHOUT WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. TS THE STEERING DOESN'T LOCK WHEN THE VEHICLE DIES. THE VEHICLE OPERATES AS IF THE CRUISE CONTROL IS ENGAGED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021794October 29, 2002
SEAT BELTS:REAR/OTHER
CONSUMER STATES THAT THE REAR SEAT BELT UNLATCHES IT SELF. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021705October 28, 2002
AIR BAGS:FRONTAL
CONSUMER STATES THAT THE VEHICLE WAS INVOLVED IN A FRONTAL AND A REAR COLLSION BY HITTING A DITCH AT 40-50 MPH. VEHICLE SPINS ON TWO OCCASION AND HIT THE RIGHT REAR TAIL LIGHT AND NEITHER AIR BAG DEPLOYED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768952October 27, 2002
AIR BAGS
WHILE DRIVING DOWN A STREET AT SPEED LIMIT OF 55 MPH, AN OBJECT CAME THROUGH THE WINDSHIELD HITTING DRIVER IN LEFTSIDE OF FACE. THIS CAUSE DRIVER TO VEER OFF TO RIGHTSIDE OF ROAD INTO A DITCH, WHERE THE CAR JUMPED A CURB HEAD ON. WHEN THIS HAPPENED, THE DRIVER SIDE SEAT AIRBAG DEPLOYED ALONG WITH THE DRIVER SIDE FRONT AND BACK CURTAIN AIRBAGS DEPLOYING. THERE WAS NO COLLISION W/EXCEPTION OF THE CURB INVOLVED IN THIS ACCIDENT. THE AIRBAGS WOULD HAVE NO REASON TO DEPLOY LIKE THIS. THIS ACCIDENT WAS VERY SHORT OF BEING A FATALITY. THE IMPACT FROM THE SIDE AIRBAGS SHATTERED ALL OF THE BONES ON THE LEFTSIDE OF THE DRIVERS FACE, AND THE GLASS FROM THE WINDOWS SHATTERING CUT HIS LEFT EYEBALL IN 3 PLACES CAUSING THE EYE LOSS OF HIS EYE. THE DRIVER HAD TO BE RUSHED TO A LOCAL TRAUMA UNIT TO UNDERGO EMERGENCY SURGERY TO TRY TO SAVE HIS EYE. UNFORTUNATELY IT WAS NOT SUCCESSFUL, AS WELL AS HAVING TO HAVE RECONSTRUCTIVE SURGERY TO TRY AND PUT THE BONES IN HIS FACE AS CLOSE TO BACK TOGETHER AS POSSIBLE. THANKS TO SOMEONE WATCHING OVER HIM HE IS STILL ALIVE. BUT IT IS FAR PAST TIME TO HAVE SOMETHING DONE ABOUT THESE AIRBAGS! WE WILL NOT STOP UNTIL IT IS SUCCESSFUL! DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8021626October 25, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
CONSUMER STATES WHILE DRIVING UPHILL THE VEHICLE LOSES POWER . TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021555October 24, 2002
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER NOTICED FAILURE IN THE TRIP TONIC MANUAL AND AUTOMATIC TRANSMISSION. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021225October 21, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A COLLISION AT 40MPH, AND THE AIRBAGS FAILED TO DEPLOY.** *JB. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8021258October 21, 2002
AIR BAGS
CONSUMER STATES THAT WHEN HIT AT 80MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#768643October 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, UNKNOWN OR OTHER, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VISIBILITY:WINDSHIELD, STRUCTURE:BODY:DOOR, AIR BAGS
DATE OF FIRST KNOWN PROBLEM PROVIDED. HAVE ALREADY BEEN THROUGH BBB AUTOLINE REGARDING MOST OF THE DEFECTS LISTED AND THOUGHT MANUFACTURER HAD FIXED THEM. NOW VEHICLE HAS THE SAME PROBLEMS PLUS MORE. ALL WORK BEING DONE AT DEALERSHIP IS AT MANUFACTURER'S EXPENSE, HOWEVER, THIS CAR IS A MAJOR INCONVENIENCE DUE TO UNRELIABILITY. ELECTRICAL PROBLEMS AREN'T SOLVED WITH REPLACED WIRING HARNESSES, UNSAFE DOOR HINGES AND WINDOW REGULATORS MAKE FOR HAZARDOUS DRIVING CONDITIONS, AIRBAG SENSOR PROBLEMS, AND QUICK TO WEAR OUT REAR BRAKES ARE ALL VERY DANGEROUS DEFECTS FOR A NEW CAR OWNER TO SUFFER WITH. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768604October 18, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
NO ENGINE LIGHT CAME ON AND I LOST POWER UP HILL ALL OF A SUDDEN AND WAS ALMOST HIT BY A CAR AND A SEMI IN BACK OF ME. I TOOK IT TO DICK HANNA IN VANC. WA AND THEY LOOKED AT IT. THEY THOUGHT IT WAS THE MASS AIR SENSOR . I CALLED VOLKSWAGON AND THEY ONLY WOULD OFFER TO PAY 50/50 ON THE JOB. BUT THIS IS AFTER I JUST PAID 1300.00 FOR TH E 40,000 MILE CHECK UP. THEN I REFUSED I SAID I WANTED TO GO TO ANOTHER DEALER AND HAVE IT LOOKED AT. VOLKSWAGON THEN SAID THAT THEY MIGHT NOT PAY ANYTHING ON IT IF I DID GO TO ARMSTRONG,(WHERE I ORIGINALLY BOUGHT THE CAR) WHEN I ASKED THEM WHY THEY ARE WILLING TO PAY 100% TO OTHERS WITH THIS PROBLEM THEY SAID THEY REVIEW THESE CASES (CASE BY CASE). WHEN ASKED WHY WOULD THEY NOT OFFER 50/50 IF I WENT TO ARMSTRONG THEY GOT REALLY NASTY ON THE PHONE. I THINK THAT VOLKSWAGON NEEDS TO BE INVESTIGATED, THERE SOUNDS LIKE THERE IS SOMETHING ILLEGAL GOING ON. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021034October 17, 2002
AIR BAGS
CONSUMER STATES THAT WHEN HIT AT 35MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8020689October 11, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE ENGINE LIGHT COMES ON AND WILL STAY ON THE REMAINDER OF THE TIME THE VEHICLE IS IN MOVEMENT. CONSUMER REPLACE NUMEROUS OF TIME. DEALER NOTIFIED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020597October 10, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING, THE VEHICLE JERKED AND LOST POWER. DEALER NOTIFIED. MR THE CONSUMER STATES THAT THE VEHICLE HAS HAD SEVERAL TRANSMISSIONS REPLACED IN A YEAR-FEELS THAT THE VEHICLE IS A LEMON. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020557October 9, 2002
ELECTRICAL SYSTEM
CONSUMER STATES WHILE SHE WAS DRIVING SMOKE BEGUN TO COME FROM THE HOOD AREA NEAR DRIVER'S SIDE. CONSUMER STATES SHE STOPPED THE AUTO AND ASKED A PERSON FOR SOMETHING TO PUT THE FIRE OUT. SHE STATES SHE HAD AUTO TOWED TO HER HOME, THE MECHANIC CHECKED IT AND SHE WAS TOLD THAT THE MASTER BRAKE ABS CONTROL UNIT AND PART OF THE WIRING HARNESS. MR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8020457October 8, 2002
AIR BAGS:SIDE/WINDOW
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE SIDE AIRBAGS WENT INADVERTENTLY DEPLOYED. THE DEALERSHIP IS AWARE OF THE PROBLEM. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta