Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10023555June 22, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE AUTO UP FEATURE OF MY 1999 VOLKSWAGEN JETTA DRIVER SIDE WINDOW HAS NOT FUNCTIONED PROPERLY SINCE I PURCHASED THE VEHICLE. OVER 50 PERCENT OF THE TIME, THE WINDOW DOES NOT STAY CLOSED. INSTEAD, IT AUTOMATICALLY RETRACTS. I COMPLAINED ABOUT THIS SEVERAL TIMES TO THE DEALER IN FARGO ND DURING THE TWO YEAR WARRANTY PERIOD ON THE CAR. THEY WERE NEVER ABLE TO DUPLICATE THE PROBLEM WHILE THE CAR WAS IN FOR SCHEDULED MAINTENANCE. THE PROBLEM CONTINUES TO THIS DAY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022531June 20, 2003
AIR BAGS, STRUCTURE, INTERIOR LIGHTING, VISIBILITY:GLASS, SIDE/REAR, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, UNKNOWN OR OTHER
VEHICLE EXPERIENCED SEVERAL RECALLS/ AND SEVERAL PROBLEMS: DOME LIGHT, VANITY MIRRORS, EMISSIONS PROBLEMS, ETC... *MR THE CONSUMER EXPERIENCED THE FOLLOWING PROBLEMS WITH: THE INTERIOR DOME LIGHTS, INTERIOR TRIM HAD COME LOOSE ON THE PASSENGER SIDE, THE PASSENGER VANITY MIRROR LIGHT DID NOT SHUT OFF, THE CUP HOLDER WAS JAMMED AND HAD BROKEN, THE DRIVER WINDOW SOUNDED AS IF AIR WAS COMING IN THE VEHICLE, THE GLOVE COMPARTMENT HINGES HAD BROKEN, THE AIR BAG LIGHT WOULD COME ON WHEN THE RADIO WAS TURNED OFF, THE SENSORS NEVER SEEMED TO WORK, THE OIL DIPSTICK HAD GIVEN ABNORMAL READINGS(SHOWING LOW WHEN OIL WAS JUST CHANGED), THE LEAN OXYGEN SENSOR WAS REPLACED, THE CHECK ENGINE LIGHT WAS INTERMITTENT BUT STAYED ON, AND THE CATALYTIC CONVERTER WAS REPLACED DUE TO NOISE WHICH ENDED AFTER THE REPAIR(THE CHECK ENGINE LIGHT HAD COME BACK ON). *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023397June 19, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MY FUTURE DAUGHTER IN LAW OWNS A VOLKSWAGEN JETTA. WENT TO GAS STATION FOR GAS AND COULD NOT FILL THE TANK. TOOK THE CAR TO VOLKSWAGEN DEALER WHERE THEY ARE CHARGING OVER 800. DOLLARS TO PUT IN A NEW GAS TANK, SINCE THE CAR IS RELATIVELY NEW THIS SEEMS LIKE IT SHOULD BE A RECALL. OR AT LEAST UNDER WARRANTY. IF SHE WAS ON THE HIGHWAY SHE WOULD HAVE BEEN STUCK IN THE LANES WITH NO WAY OF FILLING THAT TANK...CAN YOU RESEARCH THESE GAS TANKS FOR THE SAFETY OF PEOPLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023419June 19, 2003
ELECTRICAL SYSTEM:IGNITION
JETTA 1.8 T 2001 HAS BEEN IN THE SHOP NOW AT LEAST SIX TIMES TO BE FIXED. EVEN THOUGH COILS WERE REPLACED, THE CAR CONTINUES TO SHUTTER AND STALL AT LEAST THREE DAYS A WEEK. THE DEALER ASKED FOR ONE MORE CHANCE TO FIX THE VEHICLE -- THEY FAILED AND NOW ARE SAYING I MUST BRING THE CAR IN TO "PROVE" THE PROBLEM. THE PROBLEM OCCURS ABOUT 70% OF THE TIME THOUGH SO MAY NOT DISPLAY SUCH A PROBLEM WHEN AND IF I DO BRING IT IN AGAIN. VW SHOULD BE PROFESSIONAL AND DEAL WITH THIS HUGE NATIONAL PROBLEM BETTER -- THEY EXPECT CONSUMERS TO BELIEVE THAT THEY WOULD SPEND WEEKS AND LOANER CARS TO FIX A PROBLEM THEY NEVER HAVE REALLY EXPERIENCED. YOUR CONSUMER IS NOT STUPID VW! THOUSANDS OF OWNERS WILL NOT BACK DOWN OR HO AWAY. I INTEND TO FILE A LEMON LAW COMPLAINT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023117June 16, 2003
ELECTRICAL SYSTEM:IGNITION
MYSELF AND THREE OTHER PASSENGERS WERE NEARLY HURT ON THE HIGHWAY WHEN MY VW STARTED ACTING UP. THE CHECK ENGINE LIGHT CAME ON AND THEN THE POWER DWINDLE. IT WAS VERY SCARY! TOOK THE VEHICLE TO THE DEALER AND IT WAS FOUND TO HAVE A DEFECTIVE IGNITION COIL. I CALLED VW AND INFORMED THEM OF THIS AND THEY SAID THEY WOULD REVIEW IT BUT COULDN'T GUARANTEE THAT THEY WOULD COVER THE COST. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024061June 16, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING CONSUMER CAN STRONGLY SMELL FUMES INSIDE THE VEHICLE . DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022904June 12, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL PROBLEM .DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021466June 12, 2003
ELECTRICAL SYSTEM:IGNITION
THE COIL HAD STARTED GOING FAULTY ABOUT 1 YEAR PRIOR. DUE TO MOISTURE IN THE COIL, THE CAR WAS BARELY RUNNING -- IT BACK FIRED, AND WAS NEARLY IMPOSSIBLE TO GET IT ROLLING UP A HILL, ALMOST CAUSING ME TO ROLL INTO A CAR BEHIND ME AT A STOP SIGN. I WAS ABLE TO GET IT REPLACED UNDER THE EXTENDED WARRANTY, BUT IT SHOULD HAVE BEEN COVERED BY THE RECALL ON ALL THE OTHER COILS -- THERE ARE NUMEROUS REPORTS OF 2000 MODELS WITH THE VR6 ENGINE HAVING THE SAME COIL FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021504June 12, 2003
AIR BAGS:SIDE/WINDOW
WHILE DRIVING DOWN A DIRT ROAD BETWEEN 45-55 MILES AN HOUR, MY DRIVERS SIDE PASSENGER AIRBAGS DEPLOYED. MANAGING TO PULL OVER TO THE SIDE OF THE ROAD, I GOT OUT OF THE CAR FULLY EXPECTING TO SEE A COW OR HORSE EMBEDDED INTO THE SIDE OF MY CAR. HOWEVER, THERE WAS NO DAMAGE - A PROFESSIONAL INVESTIGATIVE ENGINEER HAS VERIFIED THAT. VOLKSWAGEN IS TAKING NO RESPONSIBILITY DUE TO THE FACT THE SENSOR READS CRASH DATA STORED. FROM THE LOOKS OF THE NUMBER OF SIMILAR COMPLAINTS, I CAN SEE THIS IS NOT THE FIRST TIME A VW JETTA HAS HAD THIS HAPPEN. VW NEEDS TO OWN UP TO THIS DEFECT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021412June 11, 2003
ELECTRICAL SYSTEM:IGNITION
2001 VW JETTA VR6 - CAR STARTED SHAKING A LOT UPON START UP AND LOST ALL POWER WHEN I TRIED TO PULL AWAY FROM AN INTERSECTION. WAS TOLD IT WAS A COIL PACK THAT NEEDED TO BE REPLACED AND THAT IT WASN'T COVERED UNDER THE RECENT VW SERVICE BULLETIN BECAUSE MY COIL PACK WAS FROM A SUPPLIER THAT WAS EXPERIENCING LESS PROBLEMS THAN THE ONES THEY ARE REPLACING (DESPITE THE FACT THAT THE PART HAD BEEN ON BACK ORDER FOR 2 WEEKS). THEIR PRESS RELEASES AND WEBSITE SAY THAT THEY ARE NOTIFYING ALL 2001 AND 2002 JETTA OWNERS WHICH IS NOT TRUE. MY CAR IS A 2001 JETTA AND I WAS TOLD THAT MY FAILURE WAS BAD LUCK AND THAT MY CAR AND OTHERS LIKE MINE WOULD NOT HAVE THE PART REPLACED BY VW EVEN THOUGH THEY ARE REPLACING THE SAME PART FROM A DIFFERENT SUPPLIER IN THE SAME YEAR AND STYLE VEHICLE AS MINE. I BELIEVE THEY SHOULD EXPAND THEIR RECALL/SERVICE BULLETIN TO COVER A WIDER RANGE OF JETTAS AS IT APPEARS TO ME TO BE A PART PROBLEM NOT A SUPPLIER PROBLEM. I'VE ALSO HEARD (VIA INTERNET MESSAGE BOARDS AND THE SERVICE DEPARTMENT THAT I WENT TO) THAT THIS A COMMON PROBLEM IN 2000, 2001, AND 2002. THIS COULD BE VERY DANGEROUS IF IT HAPPENED WHEN I WAS PULLING ONTO THE MERRITT PARKWAY OR A BUSY INTERSECTION INSTEAD OF OUT OF MY STREET. THE CAR JUST BOUNCES FORWARD A LITTLE BIT, SHAKES VIOLENTLY, LOSES ALMOST ALL POWER, AND DIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022745June 10, 2003
AIR BAGS:SIDE/WINDOW
WHILE TRAVELING 55-65 MPH AND WITHOUT ANY INDICATION V PASSENGER SIDE AIR BAG DEPLOYED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021281June 9, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER'S SIDE WINDOW WHEN ROLLED UP MADE A LOUD POPPING NOISE. THE NEXT TIME I ATTEMPTED TO ROLL THE WINDOW DOWN IT FELL ALL THE WAY INTO THE DOOR AND DIDN'T COME BACK UP. I FEEL THIS PROBLEM IS A LITTLE RIDICULOUS CONSIDERING MY CAR IS ONLY 2 YEARS OLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022389June 4, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
CONSUMER'S VEHICLE ALMOST REAR ENDED ANOTHER VEHICLE WHEN BRAKES TOOK ABOUT 4 SECONDS TO CATCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022085June 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ATTEMPTING TO ACCELERATE FROM A STOP LIGHT VEHICLE WAS VERY SLUGGISH AND MOVED SLOWLY. DEALER PERFORMED DIAGNOSTIC TESTING AND DETERMINED THAT THE TRANSMISSION HAD FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022182June 3, 2003
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING AND WITH NO WARNING VEHICLE WILL STALL. IT WILL BE HARD FOR CONSUMER TO CONTROL THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022249June 2, 2003
UNKNOWN OR OTHER
NAR 6-03-2003 *MR 2000 VOLKSWAGEN JETTA SEATING THE AUTOMATIC ADJUSTMENT MECHANISM. * CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020801May 31, 2003
VISIBILITY:GLASS, SIDE/REAR
WHEN MY WIFE WENT TO CLOSE THE TRUNK, THE REAR WINDOW LITERALLY EXPLODED AND THE BIGGEST PART OF THE GLASS WENT INTO THE CAR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020810May 31, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
LEFT TIE ROD LOOSENED UP FROM THE OUTER PIECE FROM THREADS STRIPPING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021744May 28, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE TRAVELING ON THE HIGHWAY THE WINDOW WENT UP AND DOWN INTERMITTENTLY AND MADE A LOUD GRINDING NOISE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020585May 27, 2003
UNKNOWN OR OTHER
98 VW JETTA TDI. THE ODOMETER, SPEEDOMETER AND CRUISE CONTROL INTERMITTENTLY QUIT WORKING WHILE DRIVING. SOMETIMES THEY COME BACK ON WITHIN A MILE, SOMETIMES UP TO TEN MILES. HAPPENS ABOUT EVERY 150 MILES. VEHICLE HAS 111,500 MILES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta